07. individual interview guidelines

4
Membership Recruitment Autumn 2011: National Selection Guidelines Individual Interview: Guidelines Before the interview: Be prepared Ensure that you know the competencies/skills/experiences you are looking for Make priorities: what does the candidate need to have, what is important, what is good but not necessary Ensure that you have booked a room where you will not be disturbed during the interview Create a comfortable and safe atmosphere for the interviewee (tidy room, comfortable chair to sit on etc.) Make sure that you have all the materials you need before the interview Be there in time: you need to be there before the candidate arrives During the interview 1. Ensure that you follow the same process for each candidate 2. Escort the candidate in the room Small talk can be good to ensure that the candidate is feeling comfortable Introduce the interviewers and explain the process of the interview Ask the questions as they are written: word by word The person who doesn't ask the questions takes notes: make sure that the notes are understandable Ask every question that you defined as important before the interview and ensure that the candidate gives an answer to each one of them [otherwise you will lack information for the evaluation] Wait patiently for the candidate's answer: don't be afraid of awkward silence Don' finish the candidate's sentences, don't assume you know how someone will answer Keep the time schedule that you established beforehand Close the interview and ensure that the candidate is informed about the following process (selection decision - when, where, how) After the interview Ensure that you evaluate the candidate's answers right after the interview (it is easy to forget details if you leave it for later) Make a preliminary decision - but don't be afraid to invite the candidate for a second interview if you are unsure Don't be afraid to trust your gut feeling (you are choosing the people who are going to be in your LC) Car Model: Interview Technique for situational questions What is the CAR model? CAR stands for: Circumstance, Action, Result Circumstance : Briefly describe the background to the situation - You understand the background - You check if it was a real situation (if the candidate is making up a situation, he/she is usually not able to describe details around the situation) Action : Describe what you did - You understand what the actions of the candidate were - You understand what kind of behaviors the candidate had in the situation Result : Describe the outcome of your actions

Upload: diana-draganescu

Post on 04-Mar-2016

217 views

Category:

Documents


0 download

DESCRIPTION

Before the interview: Be prepared Car Model: Interview Technique for situational questions During the interview After the interview Membership Recruitment Autumn 2011: National Selection Guidelines

TRANSCRIPT

Page 1: 07. Individual Interview Guidelines

Membership Recruitment Autumn 2011: National Selection Guidelines

Individual Interview: Guidelines

Before the interview: Be prepared Ensure that you know the competencies/skills/experiences you are looking for Make priorities: what does the candidate need to have, what is important, what is good but

not necessary Ensure that you have booked a room where you will not be disturbed during the interview Create a comfortable and safe atmosphere for the interviewee (tidy room, comfortable chair

to sit on etc.) Make sure that you have all the materials you need before the interview Be there in time: you need to be there before the candidate arrives

During the interview 1. Ensure that you follow the same process for each candidate 2. Escort the candidate in the room

Small talk can be good to ensure that the candidate is feeling comfortable Introduce the interviewers and explain the process of the interview

Ask the questions as they are written: word by word The person who doesn't ask the questions takes notes: make sure that the notes are

understandable Ask every question that you defined as important before the interview and ensure that the

candidate gives an answer to each one of them [otherwise you will lack information for the evaluation]

Wait patiently for the candidate's answer: don't be afraid of awkward silence Don' finish the candidate's sentences, don't assume you know how someone will answer Keep the time schedule that you established beforehand Close the interview and ensure that the candidate is informed about the following process

(selection decision - when, where, how)

After the interview Ensure that you evaluate the candidate's answers right after the interview (it is easy to forget

details if you leave it for later) Make a preliminary decision - but don't be afraid to invite the candidate for a second interview

if you are unsure Don't be afraid to trust your gut feeling (you are choosing the people who are going to be in

your LC)

Car Model: Interview Technique for situational questions What is the CAR model? CAR stands for: Circumstance, Action, Result Circumstance: Briefly describe the background to the situation

- You understand the background - You check if it was a real situation (if the candidate is making up a situation, he/she is usually

not able to describe details around the situation) Action: Describe what you did

- You understand what the actions of the candidate were - You understand what kind of behaviors the candidate had in the situation

Result: Describe the outcome of your actions

Page 2: 07. Individual Interview Guidelines

Membership Recruitment Autumn 2011: National Selection Guidelines

- You see the result of the actions of the candidate Why should you use the CAR model? “The best guide to future behavior is past behavior”

- The CAR model helps you to understand what kind of behaviors the candidates had in the past, in order to understand how the candidate will react in the future.

When should you use the CAR model? - For all the questions in the individual interview that are about past situations.

Page 3: 07. Individual Interview Guidelines

Membership Recruitment Autumn 2011: National Selection Guidelines

Individual Interview Sheet Explanation of the document:

- Beneath you find the suggested questions for the individual interview. In the right column, you

find the competency/skill/behavior to be evaluated. In the left column, you find the corresponding

questions.

- Classification of competencies/skills/behaviors:

Written in blue: From the National Profile (mandatory points agreed on national level)

Written orange: From the Local Profiles (you need to choose the ones you have defined in your

local profiles)

- The questions in [brackets] are extra questions that you can ask if you have time

Competency/skill/behavior Questions

Motivation for AIESEC and AIESEC opportunities

Why did you apply for AIESEC? What attracted you the most? What are the main things you think you can gain from AIESEC?

Time availability How will this study term look like for you? How will you fit in AIESEC to this? How many hours per week do you want to dedicate to the

organization? Are you available for the induction conference in Bergen 22

nd to

25th

of September? If not, why? Prize info: delegate fee: 800 NOK, travel costs (based on tickets that you booked in your LC)

First year student or maximum second year

CHECK: If the person is not in the first year, check the motivation and which are the things that make this person so motivated to join AIESEC. Also check the plans that the applicant has for the following year or 6 months.

Interested in Leadership and international experiences

In your opinion, what are the most important things a student can gain from a leadership experience?

In your opinion, what are the most important things a student can gain from an international internship?

Would you like to take a leadership experience in AIESEC, if so: when?

Would you like to take an exchange opportunity in AIESEC, if so: when?

Concrete: which projects are you interested in? Concrete: which positions are you interested in (VP, PM, TM)

Guideline: don’t continue until you are sure what the person wants within the LC

Proactive learner Please tell me a situation when you had to start a new activity without knowing what you should do. How did you manage the situation? (CAR model)

[What are 3 questions you want to ask about AIESEC?]

Resilience and Determination What have been your two biggest challenges in life? How did you manage to overcome them? What was the end result? (CAR model)

Please tell me about a situation where you failed (or quit) to do something that you cared about. Why did you fail (or quit)? What did you do? How did you react? What was the result? (CAR model)

Page 4: 07. Individual Interview Guidelines

Membership Recruitment Autumn 2011: National Selection Guidelines

Flexibility Please give an example of a situation that you found difficult to adapt to. What were the main challenges? How did you handle the situation? What was the end result? (CAR model)

Self awareness What are your top 3 strengths? Give a recent example were you used each of them. How did you use them, and what was the result? (CAR model)

Please name 3 things you want to improve about yourself? Have you worked on improving them? How? What was the

result? (CAR model)

Awareness of others and Team Player

Give me an example of a recent where you had to work together with someone who had a totally different opinion from yours. Which were your responsibilities? How did you handle this situation? How did the other person handle the situation? What were the final results? (CAR model)

What kind of persons do you prefer working together with in a team? Why?

Sales skills [Exercise] You have two minutes to sell this pen to me. Use your imagination to convince me to buy the product. [give the candidate a pen that he/she can use]