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Emergency CommunicationsEmergency Communications

1 GSC-9, Seoul

SOURCE: TIA - Prime PSO

TITLE: Emergency Communications

AGENDA ITEM: GSC9/Joint Item 4.2

CONTACT: Dan Bart, dbart@tiaonline.org, +1.703.907.7703

GSC9/Joint_028

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RESOLUTION GSC-8/1: Emergency RESOLUTION GSC-8/1: Emergency CommunicationsCommunications

• Recognizes– the Tampere Convention provides a process for implementation of emergency

communications on an international basis;– that cooperation and collaboration between PSOs and authorities and/or organizations

providing emergency services is necessary for the provision of coordinated, emergency communications services;

– that significant activity in relation to emergency communications, including such issues as E911/E112/E119/etc., location identification, special handling for emergency communications, public protection and disaster relief activities, etc. is currently being undertaken in a range of national, regional and international Standards Development Organizations (SDOs);

– that future requirements for emergency communications will include both narrowband and broadband applications using both narrowband and broadband technologies, in fixed, mobile, Internet, broadcast and other electronic communications networks;

• Concludes– that emergency communications can be partitioned into concerns covering communication

(1) from citizens to authorities and/or organizations providing emergency services, (2) between such authorities, (3) from such authorities to citizens and (4) amongst affected citizens;

– that it is important for PSOs, authorities and/or organizations providing emergency services in countries across the world to continue to collaborate in the development of technical standards, and to share information on emerging technologies and services that can be used for emergency communications;

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RESOLUTION GSC-8/1: Emergency RESOLUTION GSC-8/1: Emergency CommunicationsCommunications• Resolves

– to establish a continuing area of work on emergency communications to further encourage cooperation and the sharing of information among SDOs on standardization activities relating to communication in emergency situations, in particular addressing the four indicated partitions.

– including, but not limited to, developing standards for:• priority access to emergency call access numbers; provision of location

information; suitable technologies for use in networks dedicated to public protection and disaster relief communications; interoperability between public networks and networks dedicated to emergency communications; priority access by emergency services personnel to communications services;

– to encourage ongoing cooperation and collaboration among national, regional and international activities that relate to emergency communications, such as Project MESA;

– to encourage PSOs to support ongoing national activity and cooperation between industry, PSOs, administrations and authorities in the establishment of emergency communications.

• Source: RESOLUTION GSC-8/1: Emergency Communications Resolution from Ottawa GSC: http://www.tsacc.ca/content/documents/gsc/GSC-8-J6.doc

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OTHER RESOLUTIONSOTHER RESOLUTIONS

• Resolution GSC – 8/1 – In summary, It is important for PSOs, authorities and/or organizations providing

emergency services in countries across the world to continue to collaborate in the development of technical standards, other Resolutions also support Emergency Communications-related issues.

• Resolution RAST 10/1 (2001)– Identifies public safety and disaster relief as a high interest subject for

Radiocommunication.

• Related: Resolution 646 (ITU-R WRC-03) on PPDR– Many future applications will be wideband (indicative data rates in the order of 384-

500 kbit/s) and/or broadband (indicative data rates in the order of 1-100 Mbit/s).

– New technologies for wideband and broadband public protection and disaster relief applications are being developed in various standards organizations (i.e., a joint standardization program currently organized between ETSI and TIA, known as Project MESA).

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Types of Emergency CommunicationsTypes of Emergency Communications• Citizen to Government (CtoG): A citizen communicating an emergency message to

appropriate authorities via available options (e.g., E9-1-1/1-1-2 call to PSAP, amateur radio, and mobile communications (with or without location services).

• Government to Government (GtoG): Governmental authorities communicating to each other, other agencies and appropriate NS/EP-designated private industry concerns and coordinators (i.e., using all forms of telecommunications services, private radio, CMRS, e-mail/messaging alerts, etc.).

• Government to Citizen (GtoC): Government or authorized officials communicating alerts or details of an emergency to citizens via available options (e.g., Governmental mass media alerts, citizen accessible radio services and common channels, highway alerts, voluntary citizen alert services [localized and national], e-mail/voice-mail and word of mouth).

• Citizen to Citizen (CtoC): A citizen communicating an emergency to another citizen or private organization via available options (e.g., ONSTAR-like message, amateur radio, mobile and land-line communications, broadcast and mass media, Internet, email lists, faxes, information services, and word of mouth).

Above service examples are illustrative only, not officially defined for this presentation.

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Types of Emergency CommunicationsTypes of Emergency Communications

CtoC

GtoC

GtoG

CtoG

EmergencyCommunications

Citizens to Government Authorities and/or orgs providing emergency services

Between Government Authorities and/or orgs providing emergency services

From Government Authorities and/or orgs providing emergency services to citizens

Amongst and between affected citizens

Note: The term “Citizens” includes Private Individuals or organizations.

TSP (NS/EP)Restoration

Services

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Types of Emergency CommunicationsTypes of Emergency Communications

EmergencyCommunications

Telecom

& RadioService

s

As per GSC-8 Resolution on Emergency Communications (May 2003).

GtoC

GtoG

CtoG

Legend:

CtoC

BroadcastMedia

Services

Internet Other

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Implementation Example: National Emergency Telecommunications Implementation Example: National Emergency Telecommunications Services (U.S. NS/EP Services Structure)Services (U.S. NS/EP Services Structure)

Note: This graphic model of U.S. ETS and services provided is intended as a visual example; not as an official consensus or decision.

U.S. ETS Model

Wireline Wireless Cable Satellite

TSP WPS

IPS

GETS IPS

IPS WPS

IPS

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PSO ActivitiesPSO ActivitiesStatus of the Emergency Communications activities in TIA

• Private Radio Systems (including Public Safety) (TR-8)• Commercial radio and wireline standards in support of PPDR (TR-41 & TR-45)• Standards support for Law Enforcement Agency activity (TR-45 & Joint Work)• Broadband radio system standards for PPDR (Project MESA—Currently ETSI/TIA)• Compendium of Emergency Communications and Communications Network Security-

related Work Activities within the TIA: This "living document" identifies standards, or other technical documents and ongoing Emergency/Public Safety Communications and Communications Network Security-related work activities within TIA and its Engineering Committees and is presented for information, coordination and reference.

– URL: http://www.tiaonline.org/standards/cip/EMTEL_sec.pdf

– TIA CIP/HS Webpage: http://www.tiaonline.org/standards/cip/

• U.S. Research Activity: National Institute of Standards and Technology (NIST)– http://www.antd.nist.gov/comm_net_ps.shtml – http://www.antd.nist.gov/wctg/manet/safetylinks.html

• ANSI Homeland Security Standards Panel (ANSI HSSP) to host Workshop on Emergency Communications, TIA and ATIS part of organizing group.

Reference: TIA Contribution GSC9/Joint_xxx.

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PSO ActivitiesPSO ActivitiesStatus of the Emergency Telecommunications (EMTEL) activities in ETSI

• EMTEL web site – www.emtel.etsi.org - was created to promote and support further standardization activities on emergency telecommunications within ETSI, and also providing links to corresponding activities in other Standards Developing Organizations.

• OCG EMTEL: Output will consist of four Special Reports --– 1st published December 2003, gives an overview of requirements for communication from

citizens to authorities / organizations in all types of emergencies. It describes the operational and organizational requirements as a basis for a common E112 service, including caller location information.

•  A 2nd version of the report may be produced in the near future to add features which are not present in the current version, such as vehicle telemetry, Internet access, VoIP, etc.

– 2nd Report is currently being drafted, addresses the requirements for communications between authorities during emergencies.

– 3rd Report will address the requirements on communication from authorities to citizens during emergencies.

– 4th Report that is to be published in May 2004 addresses European regulation specific to Communication in Emergency situations during emergencies.

• Cooperation between 3GPP and ETSI TISPAN on the specification of a Mobile Location Positioning protocol.

Reference: ETSI Contribution GSC9_Joint_002 Status of the EMTEL activities in ETSI (document) and GSC9_Joint_002a (slide presentation).

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PSO ActivitiesPSO ActivitiesStatus of Canadian Emergency Communications Activities and Perspectives

• The attention of PSOs needs to be drawn to the provision of emergency communications over Next Generation Networks.

• Propose to develop a synopsis on future work in the area of standards development, particularly the provision of emergency communications over Next Generation Networks.

• A draft update to Resolution GSC-8/1 is presented for the consideration of GSC-9.• Adopt a new GSC Resolution resolving:

– Encourage PSOs to develop standards for new terrestrial wireless digital wideband communications (voice and data) for public safety in the 764-806 MHz band

– Encourage agreement among SDOs and users on which standard is appropriate (based on existing commercial equipment or a new PS standard) for broadband communications in the 4940-4990 MHz band

• See Contributions for National activity detail.

Reference: TSACC GSC9_Joint_005 Public Safety and Disaster Relief (slide presentation); GSC9_Joint_006 Emergency Communications (document); GSC9_Joint_006a Emergency Communications (slide presentation); and GSC9_Joint_006b Emergency Communications (document-draft Res. Update).

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PSO ActivitiesPSO ActivitiesStatus of Australian (ACIF) Activities and Perspectives regarding PPDR

• Location information: The Australian communications regulator, the Australian Communications Authority (ACA) released a public Discussion Paper in January 2004

– Seeks input on future arrangements for mobile location information.– 3G and beyond mobile communications systems.

• Emergency services in future networks: ACIF's NGN FOG activity involves the implications of NGN on emergency services, security and privacy requirements and interests.

– Outcomes of analysis will be a significant element of the final report

• Spectrum: Discussions continuing between the ACA, Commonwealth, State and Territory emergency services and law enforcement organizations and equipment suppliers on harmonization of spectrum arrangements for PPDR services.

– Significant progress has been made in this area since formal discussions began.

Reference: GSC9_Joint_015_Public_Protection_and_Disaster_Relief (document).

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PSO ActivitiesPSO ActivitiesStatus of ATIS Activities Related to Emergency Telecommunications

Services (ETS)

• Special provisions to facilitate effective communications for emergency personnel are necessary.

– This includes priority processing of communications through the communication network. ETS traffic needs to receive preferential use of the surviving capacity of the impacted network.

• ETS capability will need to be provided by wireless and wireline service providers that globally interoperate with one another.

– Interoperability is achieved by adherence to standards that are aligned with one another, even if the standards are developed by regionally different organizations. As such, cooperation between standards bodies will be needed to provide a set of globally consistent, complete, and interoperable standards.

• Emergency Telecommunications Services (ETS) is a United States Federal Government initiative.

– ETS is specifically looking for packet-based telecommunications and 3G mobile networks standards based on what those networks are capable of providing, paying particular attention to the convergence of these technologies.

• National Security/Emergency Preparedness (NS/EP) Telecommunication Services Functional Requirements

– A summary of the high-level functional requirements (including those viewed by service providers as being important for successful deployment) described in the ATIS Reference TR are included in ATIS contribution.

References: [1] T1.TR.79-2003, Overview of Standards in Support of Emergency Telecommunications Service (ETS): March, 2003, [2] Program Coordination: http://www.t1.org/html/ets.htm, and [3] GSC9/Joint 022 (ATIS) “ETS/Public Safety and Disaster Relief”

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PSO ActivitiesPSO Activities

• Others?

• TIA has noted all that have posted contributions on GSC web site.

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PSO ActivitiesPSO Activities

• Discussion?

• Action Items?

GSC-9, Seoul 1623-04-19

Back-Up Slides

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Types of Emergency Communications (Services and Support)Types of Emergency Communications (Services and Support)

Emergency Communications

Telecommunication Services (Public/Dedicated/Private Wireline/Wireless)

Broadcast Media(TV, Radio, Other)

Internet Other

VoIP/ENA, IPS, TSP

IPS, IPSvCable, TSP

PSECS, NCAS, TSP

Web access, Information services

EBS (TV & Radio), Broadcast news affiliates, ARS, Shortwave radio notification

Intra-Gov’t broadcast

EBS (TV & Radio), Broadcast news affiliates, Amber Alerts, Print media

Broadcast news affiliates, Shortwave radio notification, Print media

ENA, PSTN, PSAP, PACA, ARS, LAES & location ID component, TSP, GMDSS

ETS, GETS, WPS, NETS, PRS, CMRS, PSAP, TSP, GMDSS, SatService, TsecEmCom, WPSvSatCom, IPSvSatCom, CWIN, PSWIN, SAFECOM, AGILE, TDR/PPDR, ATIS T1A1, TIA TR-8, Project MESA, etc.

GASvE, GASvS, GASvH, ARS, GMDSS, TsecEmCom, NCAS, etc.

“On-Star”-like service, SASvE, CtoCvPSTN/CMRS, ARS, GMDSS, CtoCvS

WoM, ??,

TsecEmCom,

CATV, SatCom, TsecEmCom, GtoCvWoM

CtoCvWoM

CtoCGtoCGtoGCtoG

Note: Acronyms used and their placement are not necessarily approved, but try to visually show the kinds of Emergency Communications that are available and being used.

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Terms and Acronyms Used:Terms and Acronyms Used:• ARS: Amateur Radio Services• CATV: Cable Television• Citizen: Includes private individuals or organizations• CMRS: Commercial Mobile Radio Services• CtoCvS: Citizen to Citizen via SMS/text• CtoCvWoM: Citizen to Citizen via Word of Mouth• CWIN: CIP & Cyber Warning Information Network • Emergency Communications: Encompassing of all forms

and services available to governments and citizens• Emergency Telecommunications: Including

telecommunication infrastructure transmission & reception and the variety of emergency and priority communications services concerning public, dedicated and private telecommunications networks (i.e., NS/EP ETS)

• ENA: Emergency Number Access (i.e., 9-1-1, E9-1-1, E1-1-2, E1-1-9, etc.)

• EBS: Emergency Broadcasting System• ETS: Emergency Telecommunications Service (NS/EP)• GASvE: Government Alert Service via Email• GASvH: Government Alert Service via Highway• GASvS: Government Alert Service via SMS• GETS: Government Emergency Telecommunications Service

(NS/EP)• GMDSS: Global Maritime Distress and Safety System• Government: Appropriate authority and/or organizations

providing emergency or other response services (NS/EP)

• IPS: Internet Priority Service (NS/EP)• LAES: Lawfully Authorized Electronic Surveillance (NS/EP)• NCAS: National Cyber Alert System• NETS: Nationwide Emergency Telecommunications

Service (NS/EP)• NS/EP: National Security/Emergency Preparedness • Project MESA: Public Safety Int’l Partnership for

Broadband Capabilities, Mobility for Emergency and Safety Applications

• PRS: Private Radio Services (e.g., P25, Tetra)• PSAP: Public Safety Answering Point• PSECS: Public Schools Emergency Communications

System • PSWIN: Public Safety Wireless Network• PSTN: Public Switched Telephone Network• SAFECOM/AGILE: US Government programs addressing

public safety communications issues (i.e., interoperability)• SASvE: School Alert Service via Email• TsecEmCom: Transportation-sector Emergency

Communication systems (e.g., Amber Alert on Highway Sign

• TDR: Telecommunications for Disaster Relief (ITU-T)• TSP: Telecommunications Service Priority (NS/EP)• VoIP: Voice over Internet Protocol• WPS: Wireless Priority Service

Note: Acronyms used are not necessarily approved, but try to visually show the kinds of Emergency Communications that are available and being used.