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    Dr. Harris [email protected]

    harristk.blogspot.com

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    1. External Analysis

    2. Future Analysis

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    Introduction

    Our business model and strategy are set up by matching up toexternal and internal environment.

    When external environment changes, the power of business

    model and strategy is deterioratedreduce companys sales

    and profit

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    External analysis is identification factors outside the

    company boundary that might influence its business

    performance.

    This analysis helps us to :o Provide an update understanding about environment

    where we (will) compete

    o Identify Opportunities and Threats

    o Guide in creating scenarios in the futureo Initial information to guide strategy formulation

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    New Entrant

    Substitute

    Supplier Buyer

    Politic/Regulation

    Economy

    Technology

    Globalization

    Socio

    Culture

    Demography

    General

    Environment

    Industry

    Environment

    CompetitiveEnvironment

    Company Environment

    (internal analysis)

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    GoldenPeriod

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    Description

    Politic and

    Regulation

    Aspect

    Align with government focus to develop health sector

    Inpres: 01/2010 (3rd priority accelerating development)

    PMK: 659/2009 (world class hospital)

    Socio Culture Indonesians behavior and consumption are exposed high risk to strokeattack and its risk factors (hypertension, diabetes, hyper cholesterol,

    smoking, heart attack, etc)

    Economy GDB growth : Stable: 4.0% - 6.3%

    Inflation : Stable: 5.0% - 6.6% BI rate : 6.5% since Aug-2009

    Technology More advance to prevent death from stroke Few rehabilitation providers optimize those technology

    Demography

    234 mio in 2010, and predicted to 260 mio in 2020 (growth=1.05% p.a)

    Globalization Attract more foreign competitor to entry: Kepres No 96 and 118 / 2000 (hospital ownership for foreigner)

    CAFTA (January 2010)

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    This analysis includes the description of:

    1. Industry Definition

    2. Industry Life Cycle

    3. Industry Structure4. Industry Critical Success Factors

    5. Industry Competitiveness

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    Industry Definition:

    Post stroke rehabilitation service providers in

    Indonesia for upmarket.

    Post stroke rehabilitation service providers:

    o Their customers are dominated by stroke patients.

    o Fee >= IDR 100.000 / therapy / hour

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    Sales

    Emerge Growth ShakeoutDecline orExtension

    Industry

    SalesorPr

    ofit

    Time

    0

    Mature

    Life cycle

    extension

    rapid growth of suppliers

    many differentiation opportunities

    new customer relatively easy to catch

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    Post stroke rehabilitation service providers:o Stroke Unit

    o Stroke Clinic

    o General rehabilitation

    Fragmented geographically

    No market domination

    Relatively low differentiation

    Low switching cost

    Monopolistic market competition

    Description of the functions, characteristics, activities

    and interrelationships of organizations within a defined

    industrial sector.

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    The elements needed by companies in defined industrial

    sector to exist or succeed.

    Specialist (neurologist, medical rehabilitation, audiologist,

    psychologist, etc.) attract, recommendation, coordinator.

    Sourcing to high skill therapies increase recovery and

    close interactions.

    Building comfortable condition

    make patients enjoy.

    Equipments support therapies and as physical evidence.

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    Rivalry

    New Entrant

    Substitute

    Supplier Buyer

    New Entrant Threat: Invested capital

    Cost advantage

    Differentiation

    Switching cost

    Access to channel

    Regulation

    Bargain power of Buyer:

    Buyer concentration

    Buying volume Differentiation

    Switching cost

    Information availability

    Benefit for buyers

    Integration threats

    Bargain power of Supplier:

    Supplier concentration

    Buying volume Differentiation

    Switching cost

    Strategic value of input

    Integration threats

    Substitution Threats:

    Price

    Switching cost

    Customer preference

    Rivalry Intensity:

    Industry growth

    Fixed cost

    Differentiation

    Switching cost

    Exit barriers

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    What Five Forces Analysis for?o Broader understanding about external factors that

    influence level of competitiveness,

    o

    Identify the strength of each forceso As guidance to formulate business strategy

    Five Forces Analysis does not aim to test the

    attractiveness of an industry.

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    Rivalry

    New Entrant

    Substitute

    Supplier Buyer

    NEW ENTRANT THREAT:

    Relatively low investment

    Less differention

    Low switching cost

    Low restriction of regulations

    SUBSTITUTION THREAT

    Low switching cost

    Much substitutes as supplement

    BARGAIN POWER OF BUYER:

    Less differention

    Low switching cost

    High benefit for buyer

    Much credence attribute

    Less power of negotiation

    RIVALRY INTENSITY

    Less differention

    Low switching cost

    High growth industry

    No market power

    Relatively less fixed cost Low exit barrier

    HIGH

    LOW

    MEDIUMMEDIUMMEDIUM

    BARGAIN POWER OF SUPPLIER:

    Strategic value

    Buying volume

    Differentiation

    Switching cost

    For 3 kinds of input: knowledge,

    equipment & talent; financial;

    and general input.

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    Competitive environment analysis aim to get

    understanding about rivals (their products, target

    market, cost structure, positioning, strategy, etc.)

    Strategic group: group of companies that pursue

    similar strategies, characteristics and competencies.

    Strategic group can be used to:o Simplification in analyzing our rivals (competitors)o Identify the closest rivals

    o Identify where we are (will be)

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    Narrow

    Moderate

    Broad

    1 - 2 2 - 4 > 4

    GENERAL

    REHAB

    Distribution

    Ch

    annel

    Number of Therapies

    STROKE

    UNIT

    STROKECLINIC

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    Stroke ClinicStroke Unit General Rehab

    # of therapy 2 3 3 4 1 - 2

    Specialist Much One few One

    Inpatient Available (some) Mostly not available None

    Nursing home None - Few Some None

    # of channel 1 - 2 Few to some 1 - 2

    Structure part of hospital independent business individual business

    Differentiation Hospital reputation

    Specialist

    Various therapies

    Various POD

    Technical skill

    Therapist reputation

    Target Stroke patient Stroke patient broader

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    Supply-Demand Analysis

    Scenario Analysis

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    y = 6961.9x2 - 67322x + 347491

    R = 0.789

    150,000

    200,000

    250,000

    300,000

    350,000

    400,000

    450,000

    1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

    Upmarket Stroke Patient

    Upmarket Stroke Patient

    Trendline

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    y = 6961.9x2 - 67322x + 347491

    R = 0.789

    -

    500,000

    1,000,000

    1,500,000

    2,000,000

    2,500,000

    1

    998

    1

    999

    2

    000

    2

    001

    2

    002

    2

    003

    2

    004

    2

    005

    2

    006

    2

    007

    2

    008

    2

    009

    2

    010

    2

    011

    2

    012

    2

    013

    2

    014

    2

    015

    2

    016

    2

    017

    2

    018

    2

    019

    2

    020

    Upmarket Stroke Patient

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    -

    500,000

    1,000,000

    1,500,000

    2,000,000

    2,500,000

    3,000,000

    3,500,000

    2007

    2008

    2009

    2010

    2011

    2012

    2013

    2014

    2015

    2016

    2017

    2018

    2019

    2020

    Supply

    Demand

    GAP

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    Scenario analysis aim to describe the possibility of

    future conditions.

    Identify some uncertainty indicators (at least 3

    indicators)

    Based on those indicators, describe three or more

    scenario, e.g. pessimistic, most likely, optimistic; or

    modest downturn, more severe recession, full-blowndepression.

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    Consumption

    BehaviorGDP Growth BI rate

    Impacts Number of

    stroke patients

    Proportion of

    middle-up patient

    Cost of capital

    Trend in 2014-

    2023

    Not change Increase Increase

    Consumption

    Behavior

    GDP

    GROWTH

    Decrease

    Increase

    Decrease

    Increase

    Decrease

    Increase

    More healthy

    Not change

    More unhealthy

    Decrease Stable Increase

    BI RATE

    Pessimistic

    Optimistic

    Most Likely

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    Most LikelyPessimistic Optimistic

    Stroke Unit Expand capacity (space,therapist, equipment)

    Develop new package Cross selling and

    bundling

    Improve unit to dept

    Intensify R&D

    Increase therapistsskill and competency

    Expand branch (if any)

    Stroke Clinic Expand capacity (space,therapist, equipment)

    Expand branches Develop herbal

    supplement

    Alliance with specialist

    Expand branches to

    other cities

    More completeorganization

    More specialists

    Inpatient & home-

    based therapies

    Increase therapy fee

    Outsource therapies

    Increase therapy fee

    Outsource therapies

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    Now, can you analyze

    your company external factorsby your self?

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