03 coca cola hellenic business case analysis valdas pakstys
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EDI system projectfor Coca-Cola Hellenic
Baltics
Valdas Pakstys
Coca-Cola Hellenic Baltics
Business development manager
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Coca-Cola HBC Coca-Cola Femsa Coca-Cola AmatilCoca-Cola Enterprises
CCHBC is one of 4 Anchor Bottlers inthe World
We are the 2nd
largest bottler in revenue and the 3rd
largest bottler in volumein the world
We operate in 28 countries, 16 of which are part of the EU including 3Baltic Countries
We address the needs of over 540 million consumers
We operate 80 plants
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Tallinn
Estonia
Latvia
Lithuania
Vilnius
6 SALES CENTRES
PLANT
Alytus -PET (0.5l, 1.25l,1,5l & 2.0 L )
6 BRANCHES
Jhvi
TartuPrnu
Valmiera
Jekabpils
Kuldiga
Paneveys
Klaipeda
Kaunas
Alytus
Riga
CCHBC Baltics Sales Organisation
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EDI current situation an possibilities Baltics
Past Current Future
OrdersMD order-> Orderentry to Sales
System
Orders by emails(few Key
chains) = Orderentry entering toSales System
Full automaticway = from order
to order in SalesSystem
Loadingdocuments
Paper document Paper documentEDI + fullelectronicdocument
InvoicesPaper documentfrom each shop
Paper documentfrom each shop
Possibility to sendsummary invoicefor the chain byEDI
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Process for orders/invoices using EDI
Customer
Operator EDI
Customer
Operator EDI
CCH
Coca-ColaHellenic
1) Customer enter
order in own
system
2) Translation to
universal language
EDIFACT or XML
Order pack Order pack Order pack
4) Order automatically
enters CCH Sales
System
Information about ordersent by e-mail
about 20 min.
3) Translation to
CCH language
8) Invoice ready forCustomer payment
system
5) Summary
Invoice issued in
CCH system
about 30 min.
Invoice packInvoice packInvoice pack
6) Translation to
universal language
EDIFACT of XML
7) Translation to
Customer language
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Electronic Data Interchange in CCHBC
Order
Dispatch adv.
Invoice
Customer CCH
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Customer
Translation
EDI example Order via EDI operators
CCH
Customer EDIOperator
CCH EDI
operator Translation
Salessystem
e-mail notification
App. 20 minutes
electronic
systems &
Internet
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EDI central solutions for Baltics
Business
Partner 1
Coca-Cola HellenicEDI global platform
Baltic countries
Other CCHcountriesBusiness
Partner 2
VANconnection
AS2 connection
Business
Partner 3
Business
Partner 4
AS2 connectionBusinessPartner 1
Coca-Cola HellenicEDI global platform
Baltic countries
Other CCHcountriesBusiness
Partner 2
VANconnection
AS2 connection
Business
Partner 3
Business
Partner 4
AS2 connection
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Customer
Translation
EDI example Order via AS2
CCH
Translation
Salessystem
e-mail notification
App. 10 minutes
electronic
systems &
Internet
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EDI how to start
The following items represents high level preparation
task in order to start exchanging EDI messagesbetween parties
- Agreement on using standard coding for product (GTIN-EAN) andlocation (GLN)
- Agreement on details related to specifics of document/message coding(EDIFACT, XML,..). This is called MIG (Message Implementation Guideline)
- Agreement on used unit of measures (retail unit [bottle], wholesale unit[case])
- Agreement on cooperation during tests and approvals of createddocuments with clear identification of responsible persons
- Agreement on contact/responsible persons to handle all unexpecteditems during EDI implementation
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Deployment Phases
- Tollgates
Phases
Systems
Deliverables
Test Systems EDI/Sales/Invoicing Production Systems
Appr. 14 weeks total 3 weeks
Decision for
implementatio
n
Project
Go-ahead Go-live
decision
Post-implementation review
Business Case based
on Completed
questionnaires from
Country;
Project charter andorganization;
Start date
and time-line agreed
Partner mappings;
Process mappings;
Customizations to
the system;Infrastructure and
telecom;
Requirement
Specifications from
Business partners;
VAN providersevaluation
Integration tests
(off-line and on-
line);
Acceptance test andAcceptance sign-off;
Go-live date
confirmed
Training &
Training
materials;
Business change
activities;
Go-live;
Period of intensive
support;
Project Evaluation
Service Support
Pre-preparation
Preparation
Mappings development
Customization &
Infrastructure set-up TestsTraining &
Sign-off
Intensive Post
Go-live supportRegular service
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EDI benefits
CCHBC expected following benefits of EDI:
increased satisfaction of the customerssaving on the order processing resources.
-faster documents delivery versus paper, phone, fax
-more accurate data(any manual handling like typing order from fax, or entering invoice details intosystem from paper is reduced so less risk of mistakes)
-less human involvement in documents handling (we have order automaticallycreated in our sales system without anybody's time)
- paper reduction (no paper, fax,..)
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EDI current disadvantages
CCHBC faced following disadvantages of EDI:
-Reduced flexibility at order modifications and variations.
-Different customers have different EDI providers
-Our customers wants from us EDI invoices in addition to paper one
For CCHBC is rather additional complication and additional cost (on top of paperwe would need to pay for EDI messages)
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EDI CCHBC Baltics status and plans
Nearest future plans: implement electronic orders in fully
automatic way, using CCHBC EDI group wide solution.
What was done so far :
Communication channel has been configured between :
(1) eXite (CCHBC international EDI partner) and Edisoft;(2) eXite and Prisma;
XML order conversion to standard EDIFACT format has been developed
We have started group wide standard EDI order testing with Statoil, Mego
and Prisma of Estonia.
We have started to investigate possibilities to implement electronicinvoices.
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Thank You!
Q&A
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Enjoy the day!
Next: EDI Legal Aspects in Estonia
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