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Page 1: 0%12%% 31)+%4/5%6#'&(,#+$% - NYCity News Servicecdn.nycitynewsservice.com/blogs.dir/598/files/2012/... · difficulties in cross cultural communications. ! Semantics ! Word Connotations

!"#$$%!&'(&")'%!#**&+,-)(,#+%."/$/+(/0%12%%

3"1)+%4/5%6#'&(,#+$%

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!"#$%&'()&*+,-.+%/&! Who we are ! What we do ! Our experience ! Goals and Objectives

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0,+#$,&12,,$3(&

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%%%7#"#+(#Q$%",-:%*&'(,E-&'(&")'%0,H/"$,(2%,$%/R;"/$$/0%12%(:/%*#"/%(:)+%=JJ%0,$(,+-(%/(:+,-%#",K,+$%"/$,0/+($%,0/+(,S/0%,+%(:/,"%"/$;#+$/%(#%(:/%=JJT%!/+$&$>%

!,(2%#<%7#"#+(#%

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& 9&:+%;5&-%:("/5$%:<<&! Miscommunication is inevitable, especially

when there are significant cultural differences between communicators and communities. Miscommunication may lead to conflict, or aggravate conflict that already exists .

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4"+//&4-,5-"$,&4+==-%2>$.+%&! !"#$$%&'()'"*(+&#,,'-.&*).#-%A)'$#%<"/U&/+('2%"/</""/0%(#%)$%,+(/"-&'(&")'%-#**&+,-)(,#+F%,$%)%S/'0%#<%$(&02%(:)(%'##L$%)(%:#9%;/#;'/%<"#*%0,V/",+K%-&'(&")'%1)-LK"#&+0$%-#**&+,-)(/8%,+%$,*,')"%)+0%0,V/"/+(%9)2$%)*#+K%(:/*$/'H/$8%)+0%:#9%(:/2%/+0/)H#&"%(#%-#**&+,-)(/%)-"#$$%-&'(&"/$>%

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?@(>.A(&4+==-%2>$.+%&! OV/-(,H/%-#**&+,-)(,#+%9,(:%;/#;'/%#<%0,V/"/+(%-&'(&"/$%,$%/$;/-,)''2%-:)''/+K,+K>%!&'(&"/$%;"#H,0/%;/#;'/%9,(:%9)2$%#<%(:,+L,+KW9)2$%#<%$//,+K8%:/)",+K8%)+0%,+(/";"/(,+K%(:/%9#"'0>%X/+-/%(:/%$)*/%9#"0$%-)+%*/)+%0,V/"/+(%(:,+K$%(#%;/#;'/%<"#*%0,V/"/+(%-&'(&"/$8%/H/+%9:/+%(:/2%()'L%(:/%Y$)*/Y%')+K&)K/>%Z:/+%(:/%')+K&)K/$%)"/%0,V/"/+(8%)+0%(")+$')(,#+%:)$%(#%1/%&$/0%(#%-#**&+,-)(/8%(:/%;#(/+(,)'%<#"%*,$&+0/"$()+0,+K$%,+-"/)$/$>%

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?B$=C,(/&+7&4-,5-"$,&D2@("(%>(/&! [/:)H,#&"$%

! C/$(&"/$%

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E>.+%/&/C($F2%3&,+-:("&5G$%&H+":/&

! \#+%]/"1)'%!#**&+,-)(,#+%)"/%*/$$)K/$%(:)(%)"/%-#+H/2/0%(:"#&K:%1#02%*#H/*/+($8%<)-,)'%/R;"/$$,#+$8%)+0%(:/%;:2$,-)'%0,$()+-/%1/(9//+%(:/%$/+0/"%)+0%"/-/,H/">%

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I+%&1("#$,&4+==-%2>$.+%&! \#+EH/"1)'%!#**&+,-)(,#+^%!&'(&"/$%*)2%1/%/,(:/"%_#9E-#+(/R(%#"%X,K:E-#+(/R(^%_#9E-#+(/R(%-&'(&"/$%"/'2%*#"/%#+%-#+(/+(%")(:/"%(:)+%#+%-#+(/R(>%7:/2%K,H/%H)'&/%(#%(:/%9",((/+%9#"0%")(:/"%(:)+%#")'%$()(/*/+($>%X,K:E-#+(/R(%-&'(&"/$%,+</"%,+<#"*)(,#+%<"#*%*/$$)K/%-#+(/R(8%")(:/"%(:)+%<"#*%-#+(/+(>%7:/2%"/'2%:/)H,'2%#+%+#+H/"1)'%$,K+$%)+0%;"/</"%,+0,"/-(+/$$8%;#',(/+/$$%`%)*1,K&,(2>%

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J(">(C.+%&+7&82=(&• In some countries punctuality is considered

important and being late would be considered as an insult. However, in other countries being on time does not carry the same sense of urgency.

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J("/+%$,&*C$>(&&! 7##%',(('/%#"%(##%*&-:a%

Page 13: 0%12%% 31)+%4/5%6#'&(,#+$% - NYCity News Servicecdn.nycitynewsservice.com/blogs.dir/598/files/2012/... · difficulties in cross cultural communications. ! Semantics ! Word Connotations

K-5,++F&$%:&C("/C(>.A(&! D+%,+0,H,0&)'b$%:,$(#"28%/R;/",/+-/%)+0%$#-,)'%-#+0,(,#+,+K%-)+%:)H/%)%0,"/-(%,*;)-(%#+%(:/,"%#&('##L>%G<(/+%1)$/0%#+%',H/0%/R;/",/+-/8%;/#;'/b$%/R;/-()(,#+$%#<%(:/%U&)',(2%#<%',</%(:/2%)"/%/+(,('/0%(#%-)+%1/%<"#*%#;;#$,(/%/R("/*/$>%%O>K>%G;(,*,$(,-%H$%./$$,*,$(,->%%7:,$%-"/)(/$%(:/%02+)*,-%<#"%;/#;'/%(#%1/%M&0K/0%)$%#H/"%5/)'#&$%)+0%&+"/)',$(,-)''2%-#+S0/+(%H$%')52%)+0%&+*#(,H)(/0>%%%%

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L$2%5$2%2%3&:23%256&$%:&"(/C(>5&! c+%*#$(%-&'(&"/$8%*),+(),+,+K%<)-/%,$%#<%K"/)(%,*;#"()+-/>%[/,+K%"/-#K+,5/0%)+0%("/)(/0%)$%)%:&*)+%1/,+K%9#"(:2%#<%0,K+,(2%)+0%"/$;/-(%,$%)+%,+(/K")'%;)"(%#<%$/'<%/$(//*%)+0%-#+S0/+-/>%%c+%(:/%)1$/+-/%#<%"/$;/-(%)+0%(:/%9:/"/%)+#(:/"b$%1/:)H,#&"%-)+%1/%-#+$("&/0%)$%0/K")0,+Kd0/*#")',5,+K%(:/%;#(/+(,)'%)",$/$%<#"%-#+e,-(>%

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4-,5-"$,&I+"=/&

%%%!#+()-(%!&'(&"/$E6(&0,/$%:)H/%$:#9+%(:)(%(:#$/%<"#*%-#+()-(%-&'(&"/$%/>K>%D")1$8%_)(,+%D*/",-)+$8%6#&(:/"+%O&"#;/)+$F%)"/%*#"/%-#*<#"()1'/%9,(:%1#02%-'#$/+/$$%)+0%(#&-:%(:)+%(:#$/%<"#*%+#+%-#+()-(%-&'(&"/$%/>K>%D$,)+$8%\#"(:/"+%O&"#;/)+$>%7:/$/%0,V/"/+-/$%-)+%'/)0%(#%-#+<&$,#+>%%

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&4-,5-"$,&M$""2("/&%%%Four specific problems related to language difficulties in cross cultural communications.

! Semantics ! Word Connotations ! Tone differences ! Differences of Perception

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