0102 final term paper human resource management

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INCORPORATORS: Irish Y. Bulquiren, MD Marcelo Augusto A. Cosgayon Donnel S. San Antonio, CPA Jhoanna Q. Cruz-Am, RN Frances Therese S. Miranda, RN CAPIZ COMMUNITY HEALTHCARE SERVICES

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Page 1: 0102 final term paper human resource management

INCORPORATORS:

Irish Y. Bulquiren, MD

Marcelo Augusto A. Cosgayon

Donnel S. San Antonio, CPA

Jhoanna Q. Cruz-Am, RN

Frances Therese S. Miranda, RN

CAPIZ COMMUNITY HEALTHCARE SERVICES

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Introduction:

The Capiz Community Healthcare Center Services, Incorporated is a domestic stock corporation existing

by and under the laws of the Republic of the Philippines, duly registered with the Securities and Exchange

Commission, and with principal offices and place of business at Capiz Doctors Hospital, Fuentes Drive,

Roxas City, Capiz. It consists of healthcare professionals such as physicians, nurses, caregivers,

midwives, and allied professionals such as lawyers and accountants.

These professionals have specific areas of expertise and they apply their pertinent knowledge, skills and

competencies to deliver personalized care and specialized services to patients who have recently been

discharged from the hospital, are chronically ill, or are requiring post-operative care.

Patients and their families may access the healthcare professions through the Capiz Community

Healthcare Services Office, where their needs will be assessed prior to assignment and deployment of the

healthcare staff to their homes.

In the future, the company hopes to provide these clients a wider range of additional healthcare services

such as Ambulance Services, Laboratory Testing, Clinic Services, and Health Insurance Coverage.

BRIEF HISTORICAL BACKGROUND:

Three of the founders of Capiz Community Health Care Services are medical health professionals. In the

course of their work, they saw the need for post- operative and chronically ill patients to be provided with

continuous medical care at home after hospital discharge. It is a dilemma for the patient’s families as to

who will provide care for their patients at home especially when the patient would require special

procedures such as NGT Feedings and wound dressings.

Their advocacy to provide professional health care services to the people of Capiz became a reality

through their group project. The Capiz Community Health Care Services was established in response to

the need of the Capizeños for affordable and quality healthcare services for home-bound patients and their

families. The organization also aims to create more jobs for healthcare professionals, providing them a

lucrative source of income while practicing their craft and improving their knowledge and skills.

By providing such services to the community, the founders have pioneered the provision of home

healthcare services in the province of Capiz, and have carved a lucrative niche in conducting their

business.

CAPIZ COMMUNITY HEALTHCARE SERVICES Room 4, Outpatient Department, Capiz Doctors Hospital Fuentes Drive, Roxas City (036) 621 0429

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MISSION:

To bring compassionate, responsive and quality health care

services to households in the province of Capiz.

Vision:

To be the leading provider of excellent, competent, and humane

health care services to home-based clients and their families,

giving them dignity, comfort and peace of mind.

Objectives:

1. To provide affordable, quality health care services to home-

bound patients in the province.

2. To provide employment opportunities to qualified healthcare

providers.

3. To enhance the skills of the healthcare practitioners through

trainings and practical experiences.

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ORGANIZATIONAL STRUCTURE

Chief Executive Officer/General Manager

Legal Consultant

Board of Directors

Human Resource Director

Human Resource Staff

Nurses

Midwives

Caregivers

Nurses

Midwives

Caregivers

Nurses

Caregivers

Nurses

Caregivers

Pediatric Supervisor OB-GYN Supervisor Internal Medicine Supervisor

Surgery Supervisor

Admin and Finance Staff

Page 5: 0102 final term paper human resource management

QUALIFICATION STANDARDS AND JOB DESCRIPTIONS FOR EACH

STAFF

1. BOARD OF DIRECTORS

Qualification Standard:

His/her profession must be related to healthcare or related business

Must own at least one share of the common stock of the corporation

Job Description:

Creates policies and guidelines for the organization

Provides directions for managing the corporation

Prepares plans for approval of shareholders/incorporators

Reviews long and medium range plans

2. CHIEF EXECUTIVE OFFICER/GENERAL MANAGER

Qualification Standard:

Must be a licensed medical doctor

Must have had at least 10 years of current active medical practice

Must have held a supervisory or managerial position for at least 3 years

Must have a Master’s degree in Management or Business Administration

Job Description:

Implements policies and guidelines created by the BOD

Oversees operations of the company

Assigns tasks to supervisors

Determines which department handles specific jobs

3. LEGAL COUNSEL

Qualification Standard:

Must be a lawyer

Must have 5 years of experience in active legal practice with a strong background in corporate

law

Job Description:

Provides legal advice

Reviews policies formulated by the BOD

Represents the corporation in all legal matters

Act as Corporate Secretary

Prepares and reviews documents and contract

4. HUMAN RESOURCE DIRECTOR

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Qualification Standard:

Must have a degree in Psychology

Must have educational background in management or business administration

Must have at least 3 years of relevant human resource experience in the field of health care

Job Description:

Hires and fires personnel

Formulates hiring policies

Formulates job descriptions

Formulates employee training programs

Manages employee records

5. HUMAN RESOURCE STAFF

Qualification Standard:

Must be a graduate of any 4-year business course

Must have at least 1 year of clerical experience

Must be computer literate

Job Description:

Implements orders of HR Director

Manages HR files

6. ADMIN AND FINANCE STAFF

Qualification Standard:

Must be a graduate of any 4-year business course

Must have at least 1 year of relevant experience

Must be computer literate

Job Description:

Answers calls and prepare reports for jobs to GM for distribution to divisions

Prepares necessary reports

Oversees income, costs, and expenses of the company

Prepares payroll

Prepares financial statements

Prepares and settle tax obligations

7. SUPERVISORS

Qualification Standard:

Must be a licensed registered Nurse

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Must have at least 5 years of clinical practice in a specialty field (Pediatrics, OB-GYN, Internal

Medicine, Surgery)

Must have held a supervisory or managerial position for at least 2 years in a healthcare facility

Job Description:

Supervising the work performed by nurses, midwives and caregivers

Determining client’s needs and assigning appropriate healthcare providers based on their

qualifications to meet specific client’s needs

Creating staff schedules

Reviewing client feedback, Evaluating performance of healthcare providers, and providing

constructive feedback to staff

Ensuring that staff are up to date on latest developments in healthcare, and are providing safe,

responsive care by conducting orientations, trainings, and return demonstrations

8. NURSES

Qualification Standard:

Must be a licensed Registered Nurse

Must have at least 1 year of clinical experience with exposure in any of the following areas:

Pediatrics, Internal Medicine, Surgery and OB-GYN

Job Description:

Monitoring Vital Signs, Intake and Output

Administering Nursing Care, performing dependent and independent nursing care

Administering medications

Carrying-out doctor’s orders

Performing bedside care, essential new born care, and perineal care as needed

Performing dressing changes or operative site care as needed

Performing oral, nasogastric, enteral or parenteral feedings as needed

Provide health education to clients and their families

Caring for and maintaining contraptions and sites such as colostomies, gastric tubes, and the like

Caring for medical equipment used by clients

9. MIDWIVES

Qualification Standard:

Must be a licensed Registered Midwife

Must have at least 2 years of clinical experience with exposure in the areas of Pediatrics or OB-

GYN

Job Description:

Monitoring vital signs, intake and output

Performing bedside care, essential new born care, and perineal care as needed

Provide breastfeeding support for new mothers

Page 8: 0102 final term paper human resource management

Educating new mothers on care for their newborns

Performing dressing changes on operative sites as needed

10. CAREGIVERS

Qualification Standard:

Must be a graduate of a Caregiver or Health Aide course

Must have at least 2 years of clinical experience with exposure in the following areas: Pediatrics,

OB-GYN, Internal Medicine and Surgery

Job Description:

Monitoring vital signs, intake and output

Performing bedside care, essential new born care, and perineal care as needed

Performing dressing changes on operative sites as needed

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PUBLICATION

URGENT HIRING! We are in need of the following personnel:

1. Pediatric Nurse Supervisor

Item No. 006

Must be a licensed registered Nurse

Must have at least 5 years of clinical practice in Pediatrics

Must have held a supervisory or managerial position for at least 2 years in a healthcare facility

Monthly salary of ₱10,000.00 and additional incentives for home visits conducted and assistance

provided.

2. Surgical Nurse Supervisor

Item No. 009

Must be a licensed registered Nurse

Must have at least 5 years of clinical practice in Pediatrics

Must have held a supervisory or managerial position for at least 2 years in a healthcare facility

Monthly salary of ₱10,000.00 and additional incentives for home visits conducted and assistance provided.

3. Nurse

Item No. 010

Must be a licensed Registered Nurse

Must have at least 1 year of clinical experience with exposure in any of the following areas:

Pediatrics, Internal Medicine, Surgery and OB-GYN

Salary of ₱400.00 per 8-hours shift

4. Nurse

Item No. 011

Must be a licensed Registered Nurse

Must have at least 1 year of clinical experience with exposure in any of the following areas:

Pediatrics, Internal Medicine, Surgery and OB-GYN

Salary of ₱400.00 per 8-hour shift

5. Caregiver

Item No.018

Must be a graduate of a Caregiver or Health Aide course

Must have at least 2 years of clinical experience with exposure in the following areas: Pediatrics,

OB-GYN, Internal Medicine and Surgery

Salary of ₱250.00 per 8-hour shift

ALL APPLICANTS must be willing to work in a home-based setting

CAPIZ COMMUNITY HEALTHCARE SERVICES Room 4, Outpatient Department, Capiz Doctors Hospital Fuentes Drive, Roxas City (036) 621 0429

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Requirements:

• Comprehensive Resume

• Certified True Copy of College Diploma and Transcript of Records

• Certification of Board Rating and Passing from PRC

• Updated PRC License

• Certificates of training

• Certificate of previous employment

• NBI Clearance

• 2 Referral Letters

Submit requirements to:

DR. IRISH BULQUIREN

Chief Executive Officer

Room 4, Outpatient Department,

Capiz Doctors Hospital

Fuentes Drive, Roxas City

(036) 621 0429

Deadline of submission of requirements is on or before May 15, 2016

Publication posted in the following places:

• Roxas Memorial Provincial Hospital, Arnaldo Boulevard, Roxas City

• Capiz Doctor’s Hospital, Fuentes Drive, Roxas City

• Robinson’s Place, Pueblo de Panay, Roxas City

Publishing Company: Capiz Times

Date of Publication: March 27, 2016

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April 25, 2016

Dr. Irish Yap Bulquiren

Chief Executive Officer

Capiz Community Health Care Services

Dear Dr. Bulquiren,

I hope this letter finds you well.

I take pleasure in exploring the possibility of offering my services to your prestigious institution as a

Nurse I. I have received a degree in Bachelor of Science in Nursing from the St. Anthony College Hospital,

Inc. in Roxas City. I graduated in 2008 and passed the licensure exam on that same year. I am a highly

motivated registered nurse with one year of practical experience and hands-on skill in the high level care

of patients, the competent support of clinical operations and cost-effective management.

At present, I am working as project executive in one of the telemarketing company. Now, I am looking

for a new opportunity where I may continue to provide innovative direction as a member of your team.

With a high degree of esteem, I wish to render my formal intent and application for this position.

Enclosed are my application requirements and other related documents for your kind perusal. I will

welcome a personal interview at your convenience to discuss this opportunity with you. I can be

reached in confidence in this number, 0908 885 2278.

Thank you for your time and consideration.

Sincerely,

Ms. Eliza M. Diomampo, RN

Applicant

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April 25, 2016

Irish Yap Bulquiren, M.D.

Chief Executive Officer

Capiz Community Health Care Services

Dear Madam,

Good day.

I take pleasure in exploring the possibility of offering my services to your prestigious institution as a

Caregiver. I have received the diploma in a 2-year Health Aide from the St. Anthony College Hospital, Inc.

in Roxas City. I graduated in 2010 and started working on the same year. I am a highly motivated health

care assistant with 5 years of practical experience and hands-on skill in the high level care of patients

and the competent support of caregiving procedures.

At present, I am working as a caregiver for a senior citizen with Alzheimer’s disease in a private home.

Now, I am looking for a new opportunity where I may continue to provide innovative direction as a

member of your team. With a high regard, I wish to render my formal intent and application for this

position.

Attached herewith are my application requirements and other related documents for your kind perusal.

I will welcome a personal interview at your convenience to discuss this opportunity with you. I can be

reached in confidence in this number, 0908 885 2278.

Thank you for your time and consideration.

Sincerely,

Ms. Sheila B. Soriano

Caregiver/Applicant

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April 25, 2016

Dr. Irish Yap Bulquiren

Chief Executive Officer

Capiz Community Health Care Services

Dear Madam,

Your advertised position of Nursing Supervisor, which I learned about through Capiz Community Health

Care Services’ website, intrigued my interest. With my excellent analytic ability, profound leadership

qualities and expertise in the nursing field, I am confident that I am the right person to fill this vacancy.

By the way, I am a licensed Registered Nurse with a Master of Arts degree in Nursing from the Central

Philippine University, Iloilo City and have more than 5 years of clinical practice in the specialty fields of

Internal Medicine and Surgery, 2 years of which in a Supervisory position in a health care facility.

Apart from providing direct patient care, I am proficient in leading a hospital’s patient care regime

where staffing and procedures are concerned. My superior interpersonal skills and profound

communication abilities are sufficient to maintain close links with physicians, staff, patients, families and

insurance carriers. I have an inborn ability to involve staff to achieve optimal patient experience. I have

had the opportunity to demonstrate good judgment and analytic ability to coordinate patient placement

in the best of professional mannerisms. Furthermore, my ability to identify problems that impact

hospital functions and initiating corrective measures has been commended by the hospital

administrators many times.

I am positive that I can effectively utilize my experience and skills to contribute to your hospital and add

a high level of professionalism to the facility. I intend to call you next week to follow-up. You may

contact me at (63) 36 6219519, if you need to speak to me in the meantime.

Thank you for your time and consideration.

Sincerely,

Ms. Jennifer A. Medina, RN, MAN

Nurse Supervisor/Applicant