01 the accel story mar 2013
TRANSCRIPT
Accel Frontline LimitedAccel Frontline Limited
- An overview
March 2013
Strategy and forecasts in this document are based on current economic and market conditions. With changes in the global
economy and IT markets, the strategy and forecasts would change and consequently Accel cannot guarantee their accuracy
Agenda for discussion
� Corporate at a glance
� Corporate Governance and Business philosophy
� Accel evolution
� Accel’s value proposition
� Business segments overview
� Organization structure
� Global footprint
� Customer landscape
� Awards, Accolades and Certifications
Private and Confidential
� Awards, Accolades and Certifications
� Revenues and margins
� Independent business units
• IT Infrastructure Solutions (IIS)
• IT Infrastructure Management Services (IMS)
• Software Services Division (SSD)
• Warranty Management Services (WMS)
• IT Security Services (Accel Singapore)
• Accel Frontline JLT, Dubai
• Accel IT Resources
© 2013 Accel Frontline Limited
Corporate at a glance
Accel North
America Inc
Software
Corporate structure
Accel
Technologies
Limited, UK
Accel Japan KKAccel Frontline
JLT (UAE)
Accel Systems,
Singapore
Accel IT
Resources
IT training and Software Software IT Infrastructure IT Security
Subsidiaries
Business
focus
100% 100% 100% 100% 51% 100%
Private and Confidential
Accel Frontline Limited, India
(AFL)
India operations with 4 business units –
contributes over 80% of total revenues of AFL
Software
services
IT training and
education
Software
services
Software
services
IT Infrastructure
solutions
IT Security
services
Business
focus
1
Incorporation and profile
• Accel was incorporated in 1991 to provide multi
vendor services for computer systems.
• Headquartered in Chennai, India, Accel is rated as
one of the Leading IT Employers in India and
currently operates across the globe with about
2000 employees
• Accel went public in the year 2006 and is listed on
National and Bombay stock exchanges in India
• Promoters and Associate holding of Appx 67% as
of date and balance held by public
Market information
© 2013 Accel Frontline Limited
Corporate Governance Private and Confidential
The
Governance Framework
Financial Reporting
Risk Management
Whistle Blower Review
Board and Audit
Commitee meetings
Evaluation of Internal Audit
Evaluation of External
Audit
Fraud Risk Assessment
Internal Controls and Compliance
The
Governance Framework
Financial Reporting
Risk Management
Whistle Blower Review
Board and Audit
Commitee meetings
Evaluation of Internal Audit
Evaluation of External
Audit
Fraud Risk Assessment
Internal Controls and Compliance
2
Independent
Board
� Strong Board of Directors with rich experience in IT field
� Majority of directors in the Board are independent
� Frequent review and monitoring of business, operations and financials by the Board
� Strong financial controls with weekly/monthly review of business, operations and financials
� Strict internal control systems to ensure reliable financial reporting, operating efficiency, and
compliance with laws and regulations.
� Independent statutory auditors carrying out quarterly and yearly audits
� Periodic internal audit by Grant Thornton – One among Big 5 audit firms in the world
Financial &
internal
controls
© 2013 Accel Frontline Limited
Business Philosophy Private and Confidential
ProcessPeople Technology
3
Process
� ISO 9001/20001 for
Service Delivery
� Assessed at SEI-
CMMI Level 3
� ACCEL Quality
Framework
People
� Domain competency
development
� Software Engineering
and Technology skills
� Knowledge creation
� Best practices
Technology
� Strong partnership with
technology leaders
� Usage of tools and
frameworks
� World class infrastructure
© 2013 Accel Frontline Limited
Accel evolution Private and Confidential
Business evolution from System Integrator to an end to end IT solutions provider
1991
Commenced
operations in
Chennai, India to
provide multi
vendor services
for computer
systems
1999
Equity Investment by
ICICI Ventures
Acquisition of SES
division of Fujitsu ICIM
2001
IT Software
Solutions
division formed
2004
JV with BT
Frontline,
Singapore
2007
Acquired the
banking software
division of
Telesys Global
2011
Buy back of
BT
Frontline
stake
Acquisition of
Ushus tech , a
product
engineering
company
4
1997
Set up all India
operations in 1997
for IT services
2000
Equity investment by
Intel Pacific
Wholly owned
subsidiary set up in
Singapore
2002
Wholly owned
subsidiary set up in
Dubai
2006
Went public – NSE
and BSE
2008
Crossed USD 50
million revenues
2012
Amalgamation of all IT
services in AFL
Accel has evolved as a complete IT solutions provider through organic and inorganic mode. Successful management and integration of acquisitions have helped the company to steer the
business growth and improve earnings
© 2013 Accel Frontline Limited
Accel’s value proposition Private and Confidential
IT infrastructure
IT applications
Vendor and partner selection
Networking
Storage
Security
Business Continuity Solutions
Availability ServicesAccel value Warranty outsourcing services
5
Banking Solutions
ERP Consulting
Application Management Services
Cloud services
Facility Management
Help Desk services
Managed Services
Accel value
chainRepair Depots
Technical Support
Logistics Management
Onsite Services
New product development
Verification and Validation
Sustenance and re-engineering
© 2013 Accel Frontline Limited
Why Accel Private and Confidential
Accel is an established IT player and has a PAN India presence. This along with the strong brand, enables us to launch a new product or service across India in a short span.
Established player and
PAN India presence
Accel has a strong presence in the entire IT service chain, from Design and consulting to support and value added services. With this, Accel is uniquely positioned to provide end to end solutions at optimum costs to customers
Existence in the entire
value chain
Accel has a pool of strong and experienced resources across various domains. With the right infrastructure and process excellence, Accel could
People, Process and
6
domains. With the right infrastructure and process excellence, Accel could penetrate and sustain customers every year and steer business growth
People, Process and
Technology
Quality and sticky
customer base
Niche products, platforms
and product development
capabilities
Accel has strong relationships with a number of Fortune 500 customers and leading corporate houses in India and overseas. Accel has been able to retain these key customers through process and service excellence
Accel has developed niche products / platforms for warranty management business, banking and auto segments. We have strong product development capabilities with its extensive experience in serving customers like Fujitsu, HP,GE, Seagate, Sony, etc.
© 2013 Accel Frontline Limited
Business segments overview (1/2)
Service
offerings
IT Infrastructure Solutions
1.IT products including
application, software, hardware
and networks
2.Consulting in selection,
design, acquisition, integration,
installation and support across
IT solutions
Revenues
(USD mn)
IT Infrastructure
Management Services
1. Maintenance Services
2. Facility management
3. Infrastructure management
Typical contract period – 1
to 3 years
Warranty Management
Services
1. Warranty Fulfillment
2. Test and Repair Services
3. Technical Help Desk
Typical contract period – 1 to
3 years
Software Services Division
1. Product development and
engineering services
2. Embedded and telecom
software solutions
3. Banking software solutions
and
4. ERP consulting
Private and Confidential
29
41 45
29 30
40
50
US
D m
illio
n
14 16 17 19
15
20
25
US
D m
illio
n7 7
8 7
6
8
10
US
D m
illio
n
3 3
9
12
6
10
14
US
D m
illio
n
(USD mn)
(Forex-
INR55/USD)
Regular
Employees*50
Platform /
products
Independent System Solutions
provider
Technology
partners
1. Oracle, Symantec, Cisco,
2. EMC, Extreme, vmware
3. IBM, Dell and Fujitsu
973
Multi vendor services
In-house CRM tool
Oracle, EMC, Hitachi, IBM and
Symantec
250
WM platform enabling web
based multi point delivery
solutions
Independent service provider
600
Vertical industry solution
frameworks
Oracle, Infosys, Microsoft,
VMware, etc.
7
Market
PresencePan India Pan India Pan IndiaIndia, USA, Japan, Europe,
ME and Australia
* Excludes contract employees who are taken on a need basis
© 2013 Accel Frontline Limited
20
30
FY10 FY11 FY12 FY13E
US
D m
illio
n
10
15
FY10 FY11 FY12 FY13E
US
D m
illio
n
4
6
FY10 FY11 FY12 FY13E
US
D m
illio
n
3 3
2
6
FY10 FY11 FY12 FY13E
US
D m
illio
n
Business segments overview (2/2)
Service
offerings
IT Security Services
(Accel Singapore)
1. IT security products and
solutions for Enterprise and
Mobility
2. Managed security services
Revenues
(USD mn)
Accel Frontline JLT, Dubai
1. IT products including
application, software,
hardware and networks
2. Consulting in selection,
design, acquisition,
integration, installation and
support across IT solutions
Accel IT resources, India
1. Training services for IT
Infrastructure
Management, embedded
systems and software
Private and Confidential
1.6 1.4
1.0
1.5
2.0
US
D m
illion
9.1 7.5
8.0
8.5
9.0
9.5
US
D m
illion
5.5 2.0
3.0
4.0
5.0
6.0
US
D m
illio
n
(Forex-
INR55/USD)
Regular
Employees*
17
Platform /
products
System Integrator for security
solutions
Technology
partners
RSA, Akamai, Splunk, Fire I,
IBM
20
System Integrator for
Enterprise IT solutions
Oracle, EMC, Hitachi and
Symantec
140
IT education and training
-
8
Market
Presence
Singapore UAE South India
© 2013 Accel Frontline Limited
1.6 1.1
1.4
-
0.5
FY12 FY13E FY14P
US
D m
illion
7.6 7.6
6.5
7.0
7.5
FY12 FY13E FY14P
US
D m
illion
0.2
2.7
-
1.0
2.0
FY12 FY13E FY14P
US
D m
illio
n
Private and ConfidentialOrganization structure
N.R.Panicker
Chairman and CEO
K.R.Chandrasekaran
CFO
N.R.Ramanujam
Sr. VP Corporate
Affairs (HR and IT)
Maqbool Hassan
President
IIS and IMS
Philip John
President
Software Services
R.Ganesh
President
Warranty Services
9© 2013 Accel Frontline Limited
Global footprint Private and Confidential
Accel Frontline JLT
JLT, Dubai - UAE
Accel North America Inc
Santa Clara, CA 95051
Accel Technologies Ltd.
Berkshire – SL14DX (U.K)
10
Accel has a PAN India presence to cater to the growing domestic market and strategically
positioned in other geographies to address emerging opportunities
© 2013 Accel Frontline Limited
Accel Japan KK
Tokyo 108-0075
Accel Frontline Limited
Chennai, India
Accel Systems & Technologies Pte
Singapore 339413
Customer landscape Private and Confidential
IT Infrastructure Solutions
IT Infrastructure Management Solutions
11
Software Services
Warranty Management Solutions
© 2013 Accel Frontline Limited
Awards, Accolades, Certifications and
Memberships Private and Confidential
- Awarded Sun Premier partner of the Year 2007 by Sun Microsystems
- Excellence award from Sun for Sun Spectrum sales in 2007
Dataquest India ranks Accel Frontline among the top twenty IT employers in India for the fourth consecutive
year. (DQ Sept. 2007)
Accel Frontline was the winner for the 'Best Service Provider' trophy at the third DQ Channels Excellence awards,
2007
Best Implementation Partner for Finacle Implementation from Infosys
12
Best Implementation Partner for Finacle Implementation from Infosys
(won by Telesis, now part of AFL)
IBM award for Best Performing STG Partner for 2007 - South
Best software development partner award from Fujitsu Japan
© 2013 Accel Frontline Limited
Consolidated revenues and margins Private and Confidential
Consolidated revenues
USD million FY10 FY11 FY12 FY13E FY14P
IIS 29 41 45 29 29
IMS 14 16 17 19 23
SSD 3 3 9 12 22
WMS 7 7 8 7 9
Others 2 11 9 11 16
Total 55 79 88 78 99
EBITDA Contribution to Company EBITDA
USD million FY10 FY11 FY12 FY13E FY14P FY10 % FY11 % FY12 % FY13E % FY14P %
13© 2013 Accel Frontline Limited
IIS 0.9 0.6 0.9 0.6 0.9 24% 11% 15% 8% 7%
IMS 2.3 3.1 3.6 3.6 4.5 59% 53% 58% 51% 37%
SSD 0.1 (0.1) 0.2 1.8 4.4 4% -2% 3% 25% 35%
WMS 0.8 1.3 1.0 0.6 1.8 22% 22% 17% 9% 15%
Others (0.3) 0.9 0.4 0.5 0.8 -9% 16% 6% 7% 6%
Total 3.8 5.8 6.1 7.2 12.4
Vision 2020 Private and Confidential
To be a ‘partner of choice’ for global
technology companies and reach a
14© 2013 Accel Frontline Limited
technology companies and reach a
turnover of USD 500 million with an
EBITDA of USD 100 million