Administering Office 365 for Small Businesses

Chris Oakman | Managing Partner Infrastructure Team | Eastridge TechnologyStephen Hall | CEO & SMB Technologist | District Computers

Version 2.0 for Office 365

Meet Chris Oakman• @bout Chris

Chief Infrastructure Officer @ Eastridge Partner Advisory Council Member: Office365 & Intune Over 18 years in IT focused on SMB

Primary focus Public Cloud and Office 365• @bout Eastridge

Microsoft Cloud Champions Club member Two Microsoft Partner Network Gold Competencies Six Microsoft Partner Network Silver Competencies Over 100 active customers leveraging Microsoft public cloud solutions Enterprise SharePoint Practice Enterprise CRM Practice Hundreds of successful SMB clients

@ceoakmanii@EastridgeTech

Meet Steve Hall• @bout Steve

CEO & “SMB Cloud Champ” @ District Computers Microsoft Worldwide SMB Partner Area Lead Keynote speaker & presenter at WPC, MGX, MMS, SMB Nation Over 15 years in IT

Enterprise network support background Howard University’s Computer Learning & Development Center

SMB infrastructure management & Crisis IT Resolution• @bout District Computers

Microsoft Cloud Champions Club member Infrastructure Management, Private & Public Cloud Services 3 Silver Microsoft Partner Network Competencies Windows Intune Worldwide launch featured partner White-label cloud migration & SharePoint portal customization partner

Jump Start Expectations• Cover Skills necessary for Small Businesses IT professionals to succeed

with Office 365 administration• Learn about Office 365 platform, service and offerings• Execute common small business management tasks within Office 365• Administer advanced Exchange Online security, routing, SPAM,

archiving, compliance and more• Learn service and site management for SharePoint Online; Lync

Online• Use PowerShell to connect to & manage Office 365 for common tasks

not possible from admin portal• Provide IT professionals who have met the prerequisites with the

information required to pass the 74-325 Microsoft Learning exam

Assumed Knowledge• Server Technologies

Active Directory Exchange Server Office Communications

Server, Lync Server SharePoint Server Active Directory Federation

Services (AD FS)• Client Technologies

Microsoft Office Internet Explorer® Windows Phone® & Mobility

• Windows PowerShell™ 2.0

• Network TechnologiesAD sites, trusts, & topology DNS & related technologies Wide area connectivity: networks, equipment, bandwidth & latency Firewall technologies SSL certificates

Join the MVA Community!• Microsoft Virtual Academy

Free online learning tailored for IT Pros and Developers Over 1M registered users Up-to-date, relevant training on variety of Microsoft products

• “Earn while you learn!” Get 50 MVA Points for this event! Visit http://aka.ms/MVA-Voucher Enter this Code: O365 (expires 7/13/2013)

Mod 1: Overview and Infrastructure

Chris Oakman | Managing Partner Infrastructure Team | Eastridge TechnologyStephen Hall | CEO & SMB Technologist | District Computers

Version 2.0 for Office 365

Day 1Administering Office 365

Day 2Administering Office 365

Office 365 Overview & Infrastructure Administering Lync Online

Office 365 User Management Administering SharePoint Online

Office 365 DirSync, Single Sign-On & ADFS Exchange Online Basic Management

MEAL BREAK

Exchange Online Deployment & Migration

Exchange Security & Protection

Exchange Online Archiving & Compliance

Jump Start Schedule – Target Agenda

Module 1: Overview & Infrastructure

• Service Overview & Offering• Features & Requirements• Office 365 Administration | Portals &

PowerShell• Partner Opportunity

For Midsize Businesses and Enterprises

Office 365 Overview

Get virtually anywhere access to the Microsoft Office tools you know and rely on, plus easy to administer business-class IT services

Anywhere Access

Worldwide, Secure, Compliant Datacenters

What’s in Office 365essional Plus• Flexible service offering

with pay-as-you-go, per-user licensing

• The complete Office experience with services integration in Office 365

• Simplified user set-up to preconfigure services

• Always the latest version of the Office apps, including Office Web Apps

• Familiar Office user experience to access services

line• 25GB Mailbox

• Outlook & Outlook Web App

• Anti-Virus/Anti-Spam

• Shared Calendars, Contacts & Tasks

• Mobile Email for Most devices including: Blackberry, iPhone, Nokia, Windows Phone

• Personal email archiving & compliance capabilities

nt Online• My Sites to manage

& share documents

• Improved Team & project Sites

• Document-level permissions to protect sensitive content

• Share documents securely with Extranet Sites

• Cross site collection search

• Instant messaging & presence

• PC-to-PC audio & video calling

• Click-to-communicate from Outlook, SharePoint, & other Office Applications

• Online meetings with PC-audio, video conferencing & screen sharing

• Single click meeting creation & join from Outlook

• Calendar integration with Outlook & Exchange

Dive Into Office 365• Stay up-to-date on the latest

information and buzz

• Explore the new features • Experience seamless integration

across services and devices

• Please sign up here: http://www.office365.com

Office 365 Platform Capabilities• Simple user interface

• Role-based access control

• Identity federation (eliminate sign-in client)

• Multi-factor authentication support

• Remove scale limitation

Simplified Interfaces and Portals

Services Connector • Helps prepare workstations to run with Office 365

• Only need to run once

• One-off patching & configuration of clients leveraging Microsoft Update

• Manual configuration possible

Module 1: Overview & Infrastructure

• Service Overview & Offering• Features & Requirements• Office 365 Administration | Portals &

PowerShell• Partner Opportunity

For Midsize Businesses and Enterprises

Platform Requirements

Office 365 does not have an operating system requirement, except that the Windows or Macintosh OS software you use must be supported by Microsoft or Apple. There may, however, be advanced Office 365 configuration options, features, scenarios, and/or tools that have explicit dependencies on an operating system, or behave differently on different operating systems

• Office 2003 only via POP and IMAP (EOL 4/8/2014)

• Office 2007 with SP3

• Office 2010 with SP1

• Latest Version of Office

• Office for Mac 2011 with SP3

• Internet Explorer 10 (Recommended)

or Internet Explorer 9

• Internet Explorer 8

• Latest Version of Firefox

• Latest Version of Chrome

http://community.office365.com/en-us/wikis/manage/office-365-client-system-requirements-policy.aspx

Microsoft Office 365 Admin Center• Admin Section – Where the Office 365 Administrator carries out key

Office 365 management tasks:• Manage Domains• Manage Users, Licenses, and Security Groups• Administer Services; Manage Subscription and Licenses• Access Support Area• Verify Service Health• Access service-specific management portals for Exchange Online, Lync

Online and SharePoint Online

DEMO | Exploring Microsoft Online Services Portal

• User and Admin area• Domains • Users and Licenses• Support Area• Service Health• Services Admin Panels

Microsoft Office 365 Admin Center

Billing and Subscription Management

Support Management

Service Health

Module 1: Overview & Infrastructure

• Service Overview & Offering• Features & Requirements• Office 365 Administration | Portals &

PowerShell• Partner Opportunity

For Midsize Businesses and Enterprises

Hello PowerShell

Using Service Module for PowerShell• Windows Azure Active Directory Module for Windows PowerShell

Requirements Operating system: Windows 7, Windows 8, Windows Server 2008

R2, or Windows Server 2012 Microsoft .NET Framework:You must install the Microsoft .NET

Framework 3.51 feature Install Updates: Ensure you have installed all of the required

updates required by the Microsoft cloud services to which you have subscribed

Install Microsoft Online Services Sign-in Assistant: http://www.microsoft.com/en-us/download/details.aspx?id=28177

Install the Windows Azure AD Module for Windows PowerShell: http://aka.ms/aadposh

Common PowerShell Cmdlets are also listed at the above link

Common PowerShell Management Tasks• Create a new user “bobsmith@contoso.com”

New-MsolUser –UserPrincipalName bobsmith@contoso.com -DisplayName “Bob Smith” –FirstName “Bob” –LastName “Smith”

• Set User Password Set-MsolUserPassword

• Assign mailbox permissions Set-MailboxPermission

• Change account password timeout settings Set-MsolPasswordPolicy

Module 1: Overview & Infrastructure

• Service Overview & Offering• Features & Requirements• Office 365 Administration | Portals &

PowerShell• Partner Opportunity

For Midsize Businesses and Enterprises

OnRamp OnRamp for Office 365 helps you deploy Office 365 on your terms

OnRamp will: Document your business requirements Assess your IT environment Prepare for deployment

Partner-Delegated Administrators

for Microsoft Partners

Become a Microsoft Cloud Partner

• Sign in using the Windows Live ID associated with MPN membership. • Same ID normally

used to sign in to partner.microsoft.com

http://www.microsoftcloudpartner.com

for Microsoft Partners

Log in or Sign Up for Office 365

By checking this box, I approve Microsoft to share my contact information with other individuals in my organization for the purpose of accessing Microsoft Online Services benefits

By checking this box, I approve Microsoft to share my contact information with other individuals in my organization for the purpose of accessing Microsoft Online Services benefits

Name (Required)Email (Required)

James Smith

Jamessmith@testcorp.com

Sign up for Office 365 Service(if you do not use Office 365)

Sign in with Office 365 ID(if you have an Office 365 account)

for Microsoft Partners

Office 365 Partner Admin Portal

for Microsoft Partners

Add Partner Admin Users

To ensure others in your company can see and use the partner features, select ‘yes’

for Microsoft Partners

Create Purchase Offers

for Microsoft Partners

Select Plans and License Counts

for Microsoft Partners

Copy Link or Open in Email

for Microsoft Partners

Send Trial Invitations

for Microsoft Partners

Send Trial Invitations

for Microsoft Partners

Copy Link or Open in Email

for Microsoft Partners

Send Trial Invitations

for Microsoft Partners

Copy Link to send via Email

for Microsoft Partners

Performing Delegated Administration

for Microsoft Partners

Search for Customer

for Microsoft Partners

Administer on Behalf of…

for Microsoft Partners

Perform Admin Tasks

for Microsoft Partners

View Delegated Administrators List

for Microsoft Partners

Resources• Office 365

http://office.microsoft.com/en-us/

• Office 365 Enterprise Service Descriptions http://technet.microsoft.com/en-us/library/jj819284.aspx

• Office 365 Data Sheets http://office.microsoft.com/en-us/compare-office-365-for-business-plans

-FX102918419.aspx?WT%2Emc%5Fid=PS%5Fbing%5FO365Comm%5Fwhat%20is%20office%20365%5FText&WT%2Eintid1=ODC%5FENUS%5FFX102918418%5FXT104063440

• Partner Delegate Administration http://onlinehelp.microsoft.com/en-us/office365-partner01/gg243437.a

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