0000014362-rg&a 2014 – planning and monitoring ba process (session 2)

Planning For Managing BA Process

By: Deepali Bhardwaj

Requirements Lifecycle

Identification of a Need

BPR

Strategy

Technology

Business

Legal

RFP

04/28/2023 2Planning for Business Analysis

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Stakeholder analysisPlanning BA activitiesRequirements Management Process

Configuration managementCommunication plan Change managementConflict resolution Acceptance CriteriaApproval process and the authorizations

Business analysis performance

Plan And Manage

Planning for Business Analysis

Stakeholder Analysis

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Any individual, group or institution who has a vested interest in the project and/or who potentially will be affected by project activities or outcome and have something to gain or lose if conditions change or remain the same

Anyone who can positively or negatively influence the outcome of the project

Stakeholders


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Identification of stakeholders who may be affected by a proposed initiative or who share a common business need

Determining stakeholder influence and/or authority regarding the approval of project deliverables

Must clearly identify the roles, responsibilities, and authority for each stakeholder or stakeholder group over the requirements - RACI Matrix

Understand stakeholder’s attitude towards the initiative

Stakeholder Analysis


Stakeholders Onion Diagram

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Affected External Stakeholders

Organization / Enterprise

Affected Organization Unit

Solution Delivery

Project team and others directly involved in creating the solution

End users, Help desk and others whose work changes when the solution is delivered

Sponsors, Executives, Domain SMEs and others who interact with the Affected Group

Customers, Suppliers,Regulators and others

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Person in-charge of the feature listPrioritizes the list of features for highest ROIMost likely from the Business and has most

to lose/gain from the project outcomeKnowledgeable, Empowered, EngagedAccountable for project successOnly one who can add or remove features

from the feature list

Business Lead /Project Champion


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Methods Of Identifying Stakeholders

Role Brainstorming

Process Diagrams

Personas and Role Matrix

Shadowing

Surveys

Use Case Diagrams

Interviews


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For each stakeholder, document needs, attitudes, influences, authority level for business analysis workAttitude towards goals, objectives, approach,

collaboration, BA , Sponsor, Team members etcInfluence on project, good of the project, other

stakeholders, and within organizationAuthority to approve deliverables, inspect and

approve requirements, request and approve changes, veto proposed requirements etc

Managing Stakeholders


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Develop a stakeholder engagement planConsider geographic distribution of

stakeholders while planning and SH analysisManage competing interests and goals

among stakeholders while avoiding conflict of interest between stakeholders

Help stakeholders find and support “common ground requirements”

Managing Stakeholders


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Stakeholder Register

NAME POSITION INTERNAL/EXTERNAL

PROJECT ROLE

CONTACTINFORMATION

Stakeholder Register for <Project Name>

Prepared By: Date:


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Stakeholder Register

NAME POSITION

INTERNAL/EXTERNAL

PROJECT ROLE

CONTACTINFORMATION

Ravi Kumar

VP of HR Internal Project Champion

[email protected]

Shayamli Sharma

Training Director

Internal Project Sponsor

[email protected]

Stakeholder Register for <Project Name>

Prepared By: Date:


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Stakeholder MatrixIn

fluen

ce o

fS

take

hold

er

Impact on Stakeholder

Low High

High

Low

Monitor to ensure SH’s interest or influence do not change

Keep informed; SH islikely to be very concerned and may feel anxious about lack of control

Work closely with SH to ensure that they arein agreement with and support the change

Ensure SH remains satisfied


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`

Identify Key Stakeholders To Focus

Influ

ence

AdvocacyLow High

High

Low

Minority Friend

PromoterOpponent

Can be time wasters

Need to focus here


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Stakeholder Management Strategy

Name Level of Advocacy

Level of Influence

RACI Profile Potential Management Strategies

Stakeholder Management Strategy for <Project Name>

Prepared By: Date:

Use RACI matrix to describe the roles of those involved in business analysis activities


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Stakeholder Management Strategy

Name

Level of Advocacy

Level of Influence

RACI Profile Potential Management Strategies

Action Items

Ravi Kumar

High High A,I Is a visionary. MBA and concerned about financials.

Keep him informed and seek advise when needed

Fortnight Updates with a focus on Financials

Shayamli Sharma

High High R PhD in education and looks after training. Very professional

Ensure she reviews documents before showing it to other managers

Weekly update on the progress of the BA activities.Plan for all deliverables to be reviewed by her before release. Send her the review plan.

Stakeholder Management Strategy for <Project Name>

Prepared By: Date:


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Overall process that will be followed for Business Analysis activitiesBA approach – waterfall, iterative, agileWork Break down: Which BA activities

performed when and where Deliverables and MilestonesManagement tools used to monitor the

progress and performanceFactors influencing the plan can be distribution

of stakeholders, complexity of the initiative etcOutput: BA Plan document

Plan BA Activities


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Identify the attributes that will be captured for every requirementRef num, Author, Complexity, Ownership,

Priority, Risk, Source of requirement, Stability, Status

Requirements prioritization processCommunication planConfiguration Repository:

Storing requirements and other artifactsVersion control

Plan Requirements Management Process


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Change Management: Determining the process for requirements changeWho can initiate a changeWho will approve changesWho will be consulted and informed

Traceability : Plan for requirements traceability

Conflict resolution processOutput : Requirements Management Plan

Plan Requirements Management Process


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How best to receive, distribute, access, update and escalate information from project SHs and communicate to all SHs

Considerations for CommunicationWhat needs to be communicatedWhat should be the delivery mechanism

Status reports, MOMs, structured walkthroughs etc

Who is the appropriate audienceFrequency: When should communication

happen

Communication Plan


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Stakeholder needs and constraints relevant to communication include:Physical location/time zone of the stakeholdersCommunication approach for the stakeholderWhat types of communications will be required

(e.g. status, anomalies, issues and their resolution, risks, meeting results, action items, etc.)

How best to communicate requirements conclusions/packages, including authority level (signoff authority, veto authority, or review only)

Output: Communication plan

Communication Plan


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Manage performance of business analysis activities

Elements of Performance ManagementIdentify metrics and capture dataAnalyze Performance reportingImplement preventive and corrective measures

Examples of Metrics can beTimely deliveryNo of changes in the requirementsFeedback from stakeholdersNumber of review cycles required

Output : BA Performance Plan

Plan To Manage Business Analysis Performance

04/28/2023 Planning for Business Analysis

Lay the ground workBring all stakeholders on the same page

Purpose of project: GoalScope of work StakeholdersConstraintsNaming conventionsRelevant facts and assumptionsEstimated costRisksFirst cut Prototype

Seek commitment and support

Kick-Off For Requirements Gathering


Lay the ground workKey Deliverables

Purpose of project: GoalScope of work :StakeholdersConstraintsNaming conventionsRelevant facts and assumptionsEstimated costRisksFirst cut Prototype

Kick-Off For Requirements Gathering

Context model that shows connections between work

and adjacent systems


0000014362-rg&a 2014 – planning and monitoring ba process (session 2)

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