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Reference Guide

Océ CS2044Océ CS2044

Safety Warnings and Precautions ............................... 2

Basic Operation
Printer Part Names...................................................... 6Turning ON the Printer ................................................ 8Loading Roll Media.................................................... 10Loading Cut Sheets................................................... 14Printing from Windows .............................................. 16Canceling a Print Job from Windows ........................ 17What the Printer Driver Can Do................................. 18Setting Up the Printer Driver for Printing Tasks......... 21How to Use the Function Menu ................................. 24Function Menu Flow .................................................. 26
Replacing Ink Tanks .................................................. 30Cleaning the Printer................................................... 33

Using Operation Panel

Checking the Condition of the Printer........................ 36Cleaning the Printhead.............................................. 38Aligning the Printhead ............................................... 39Adjusting Amount of Media Feed .............................. 40Message Is Displayed ............................................... 41When You Cannot Print ............................................. 45Unexpected Printing Results ..................................... 47

Maintenance

Troubleshooting
Removing Media Jams.............................................. 51
Consumables ............................................................ 57Index.......................................................................... 59

USA

Safety Warnings and PrecautionsFollow the warnings and precautions below to use the printer safely. Do not perform any operations or procedures other than as described in this manual. Doing so may result in unexpected accidents and can cause a fire or electrical shocks.

Warning

Printer location

Power Supply

Do not set up the printer in any location exposed to alcohol, thinner, or other volatile liquids. If flammable liquid comes into contact with electrical components inside the printer, this could cause a fire or electrical shock.

Never handle the power cable with wet hands. Doing so may cause electrical shock.

Insert the power cable securely and completely into the power source. If the power cable is not inserted completely, this could cause a fire or electrical shock.

Do not use any power cable other than the one provided. This could cause a fire or electrical shock. Never use the power cable with any other electrical device.

Never cut the power cable or attempt to modify it, and never stretch it or bend it forcefully. Never place a heavy object on the power cable. Damaged sections of the power cable could cause a short circuit and may cause a fire or electrical shock.

Never connect the power cable to a power strip or any power source shared by other electrical devices. This could cause a fire or electrical shock.

Never knot the power cable or wrap it around itself. This could cause a fire or electrical shock.

Periodically disconnect the power cable and use a dry cloth to wipe away dust that has collected on the plug and the area around the power outlet. Leaving the power cable plugged in and not cleaned for a long period, especially in an area subject to dust, oil, and humidity, could cause the insulation material to deteriorate and lead to a fire.

Microsoft®, Windows®, and Windows NT® are registered trademarks of Microsoft Corporation (USA)..

2

2

Safety Warnings and Precautions

In an Emergency

Cleaning the Printer

Pacemakers

CautionPrinter location

If the printer emits smoke or strange odors, continuing to use the printer may cause a fire or electrical shock. Switch the printer off immediately and remove the power plug from the power outlet. Contact the nearest service center.

Use a damp cloth to clean the printer. Never use alcohol, benzene, thinner, or any other type of flammable cleaner. If such materials come into contact with any electrical component inside the printer, a fire or electric shock may occur.

This printer generates a low-level magnetic field. Anyone wearing a pacemaker who experiences discomfort while working around the printer should leave the area. Consult a physician before continuing to work around the printer.

Never install the printer on an unstable or vibrating surface. If it falls over, this could cause personal injury.

Never set up the printer in a location that is exposed to high humidity or large amounts of dust, or exposed to direct sunlight, high temperature, or open flame. This could cause a fire or electrical shock. Use the printer location in an environment where temperature and humidity are within the ranges of 5°C to 35°C (41°F to 95°F) and 10 to 90% RH (with no condensation). Never place the printer on a heavy wool or shag carpet. The fibers may enter the printer and cause a fire.

Keep the area around the power outlet clear of items so that you can disconnect the power cable immediately if the printer starts operating abnormally. In the event of a printer malfunction, remove the power cable from the outlet as soon as possible to prevent fire and electrical shocks. Never install the printer near large office equipment or any other type of electrical device that emits a strong magnetic field. This could cause abnormal operation or damage the printer.

3

3


Moving the Printer

Power Supply


Printhead, Ink Tanks and Maintenance Cartridge

The printer alone weighs approximately 80 kg. To prevent back pains and other injuries, at least four people, one each on the left and right corners, are required to move the printer.

When you move the printer, be sure to remove the printer from the stand. Four or more people should firmly grip the handles provided below each side of the printer. Holding any other part of the printer is not safe and could cause the printer to fall and cause injury.

Always grip the plug to remove the power cable from the power outlet. Pulling on the power cable could damage the cable and lead to a fire or electrical shock.

Never use an extension cord. This could cause a fire or electrical shock.

To prevent fire or electrical shock, never use a power supply source other than the one rated for the printer in the country where you purchased the printer. AC 100-240 V, 50/60 Hz

Always disconnect the power cable from the outlet before cleaning the printer. If the printer is switched on accidentally, moving parts inside the printer may cause personal injuries.

Always store consumables in a safe location out of the reach of small children. If a child licks or ingests ink accidentally, seek medical assistance immediately.

Avoid dropping or shaking printheads, ink tanks, and maintenance cartridges. Spilled ink can stain clothing and the work area.

Never touch the electrical contacts of the printhead after printing. The contacts become extremely hot and can cause minor burns.

4

4


OtherNever disassemble the printer or attempt repairs.There are high voltage parts inside the printer that can cause a fire or electrical shock.

Never use flammable sprays around the printer. The gas of flammable sprays can cause a fire or electrical shock, if it contacts high voltage points inside the printer.

Never insert your hand into the printer while it is printing. Moving parts inside the printer can cause injuries.

Never place anything on the printer such as small metal objects (paper clips, staples), liquids, any type of liquid container that contains flammable liquids (alcohol, benzene, etc.). If such objects fall into the printer, this could cause a fire or electrical shock.

After removing the cutter blade, never touch the cutting edge. This could cause personal injury.

To prevent a fire hazard or dangerous electric shock, if a foreign object falls into or a liquid spills into the printer, press the Power button immediately to switch the printer off, unplug the printer power cable from the outlet, and then call for service. If you continue to use the printer, this could cause a fire or electrical shock. Connect the interface cable correctly. To avoid damage, before connection make sure that the shape of the cable connector matches the connection point on the printer.

5

5

Printer Part Names

Front View

Back View

Top CoverCutter GroovesEjection Guide

Roll Holder Slot

Holder Stopper

Spool Prevention Stay

Paper Feed Slot

Roll Holder

Output Stacker

Right Back CoverOperation Panel

Maintenance Cartridge

Moving HandlesMaintenanceCartridge Cover

Stand

Stopper

Expansion Board Slot

USB Port

Accessory Pocket

Power Supply Connector

Moving Handles

6

6

Printer Part Names

Inside the Top Cover

Carriage (Inside Top Cover)

Right Back Cover (Right Cover) Interior

Top Cover RollerCarriage ShaftPaperweightPlaten

Borderless Printing Ink GroovesPaper Alignment Line

Carriage

Printhead Fixer Cover

Printhead

Printhead Fixer Lever

Cutter Blade Shaft Cleaner

Printhead Height Adjustment Lever

Bk Ink TankPC Ink Tank

C Ink TankPM Ink Tank

M Ink TankY Ink Tank

Bk Ink Tank Cover

PC Ink Tank Cover

C Ink Tank Cover

PM Ink Tank Cover

M Ink Tank Cover

Y Ink Tank Cover

7

7

Turning ON the Printer


1 Press the Power button.

If loading paper If not loading paper

Ready to Print

ImportantThe Message lamp flashes when a message is displayed. Read the message and perform the required procedure. ( P.41)

Turning OFF the Printer

1 Check the display to make sure that a print job is not in progress. Press and hold down the Power button for over 1 second until you see Shut Down.. in the display then release the button.

Please Wait is displayed for a few seconds, and then the printer turns off.

Data

Message

Information Power

Online

OfflineMenu

Cleaning(3 sec.)

Stop/Eject(1 sec.)

Initializing

Data

Message

Information Power

Cleaning(3 sec.)

Stop/Eject(1 sec.) Online

Online

Bk ■■■■■■

Offline

Menu

OfflineLoad roll media

Loading Roll Media Or changing paper source to cut sheets Loading Cut Sheets

Data

Message

Information Power

Online

Online

Bk ■■■■■■

Offline

Menu

Cleaning(3 sec.)

Stop/Eject(1 sec.)

Shut Down..Please Wait..

Printer Power Supply OFF

8

8


Online and OfflinePress the Online button to switch between printer operation modes.

1 Press the Online button, and then select the operation mode.

Online mode, Offline mode, Function menu display

Online modeOnline is displayed on the operation panel and the Online lamp lights while the printer is online.If no media is loaded, or if a message is displayed on the operation panel, the printer will not enter online mode even if you press the Online button. When you clear the cause of the printer error, the printer will automatically enter online mode.

Offline ModeOffline is displayed on the operation panel and the Online lamp goes off when the printer is offline.

Functions menu displayWhen the printer is in menu mode, MAIN MENU is displayed on the operation panel and you can use the number buttons ( , , , and ) and the OK button to operate the function menus.

NoteIf the printer remains idle for more than 15 minutes (if no print jobs are received or if no operation panel buttons are pressed), the printer automatically enters sleep mode to conserve energy (this is the default setting). Only the Online lamp remains on while the printer is in the sleep mode; the display and other lamps remain off. The printer awakens from sleep mode as soon as it receives a print job or if you press a button on the operation panel. The printer requires about 5 seconds to recover from sleep mode.

Online

OfflineMenu

(3 sec.)

Stop/Eject(1 sec.)

OnlineBk ■■■■■■

OfflineFeedPaper

MAIN MENUHead Cleaning

Paper not loaded or error has occurred

Paper loaded

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9

Loading Roll MediaRoll Media Out or Changing the Type of Roll Media

Follow the procedure below to replace the roll media, then select the Media Type and press the OK button.

1 Press and hold the Paper Source button for 1 second or more to light the Roll Media lamp.

Press the OK button to eject any remaining roll or cut sheet media. If the media type of the remaining printed matter cannot be cut automatically, use a cutter or scissors to remove the matter. After you have removed the printed matter, push the release lever towards the back to open it. Rotate the roll holder to spool the roll media back onto the roll and then lower the release lever.

2 Raise the holder stopper lever (a) away from the axle, and remove the holder stopper from the roll holder. Place the roll media that you want to load on a table or other surface such that the leading edge is at the bottom and facing away from. Insert the roll holder into the roll media from the right side and push it firmly in until it touches the roll media tube.

Data

Message

Information Power

Online

��

��

OfflineMenu

Cleaning(3 sec.)

Stop/Eject(1 sec.)

Data

Message

Information Power

Offline

Menu

Online

Online

Bk ■■■■■■

Cleaning(3 sec.)

Stop/Eject(1 sec.)

a

10

10

Loading Roll Media

3 Push the holder stopper into the left side of the roll holder until it touches the core of the roll, and then lower the holder stopper lever (a) to the shaft and lock it.

4 Open the top cover, and then open the ejection guide.

5 Hold the ends of the roll so that the leading edge of the media is facing towards you, then align and insert the ends of the roll holder (b) into the guide grooves (c) in the roll holder slot.

a

b

b

c

c

11

11

Loading Roll Media

6 Pull out the left and right sides of the roll media evenly and insert the media into the paper feed slot (d). Feed the media through until it reaches the paperweight (e) then close the ejection guide after the paper has been automatically fed into the printer.

7 Hold the center of the leading edge of the roll media and lift the release lever. Align the right edge of the roll media with the right paper alignment line (g) while you gently pull the leading edge of the roll media up to the ejection guide (f) to load the roll media, and then lower the release lever.

ImportantDo not pull strongly on the roll media when you align it with the paper alignment line. The roll media may not feed out straight in some cases. Make sure you keep the release lever raised while you align the paper position. If you do not keep the release lever raised, the media may not feed straight, or the paper may crumple and rub against the printhead or cause paper jams.

8 Close the top cover.

Media Type is displayed on the printer display.

e

d

g

f

12

12

Loading Roll Media

9 Press the or buttons to select the type of roll media that you loaded, and then press the OK button.If you loaded the same type of media, simply press the OK button.

The selection is prefixed with an equals sign (=) and the media type setting is applied. Refer to the following table for a list of available media type settings.

The roll media starts to feed.

10 When the roll media remaining detection function is on, press the or buttons to detect the length of the loaded media, and then press the OK button.

An equals sign (=) is displayed to the left of the setting and media length setting is stored. When the preparation is finished, Online is displayed.

Océ Media name Name Printer Operating PanelIJM005 Océ Draft Paper Draft PaperIJM020 Océ Standard Paper Standard PaperIJM113 Océ Premium Paper 90g/m2 Premium PaperIJM150 Océ SmartMatt Paper SmartMatt PaperIJM215 Océ SmartFitPlus PhotoGloss SmartFit PhotoIJM250 Océ Smart Dry Photo Paper Gloss Smart Dry PhotoIJM311 Océ Double Matt Film DM FilmIJM138 Océ Transparent Paper 90g/m2 Transp. Paper86500 Océ Check Plot Bond Check Plot Bond86800 Océ Deluxe Bond Deluxe Bond862024 Océ Premium Color Bond Premium BondAMPP07 Océ PrintPerfect Alternative Matte Photopaper PrintPerfectGIPPLS7 Océ PhotoPerfect Plus Glossy Photopaper PhotoPerfectPSDRY8 Océ Instant Dry Photopaper Photo Dry868342 Océ Double Matte Film 4 mil Ink Jet Film866020 Océ Color Vellum 20 lb. Premium Vellum

Data

Message

Information Power

Online

��

OfflineMenu

Cleaning(3 sec.)

Stop/Eject(1 sec.)

Data

Message

Information Power

Online

��

OfflineMenu

Cleaning(3 sec.)

Stop/Eject(1 sec.)

13

13

Loading Cut Sheets

1 Press and hold the Paper Source button for 1 second or more to light the Cut Sheet lamp.

ImportantIf you load a cut sheet with roll paper loaded in the printer, this may cause a jam. Before loading a cut sheet, we recommend that you remove the roll paper. To use the printer with roll paper loaded, wrap a sheet of paper (A3 size or larger) around the roll and fasten the sheet with a piece of tape to prevent the roll from loosening. ( See Chapter 2 of the "User’s Guide")When you set the cut sheet with roll paper loaded in the printer, the media may be damaged.

2 Open the top cover and lift the release lever.

3 Insert the cut sheets in parallel into the gap in the paperweight with the printing surface of the sheets facing up. Load the sheets aligned with the right paper alignment line (a) and the back paper alignment line (b), and then lower the release lever.If the cut sheets are bent, smooth out the media before loading it.

When the cut sheets are inserted, the printer holds the paper on the platen using suction.

Data

Message

Information Power

Online

Offline

Menu

Online

Bk ■■■■■■

Cleaning(3 sec.)

Stop/Eject(1 sec.)

b

a

14

14

Loading Cut Sheets


Media Type is displayed on the printer display.

5 Press or to select a media type, and then press the OK button.

The selection is prefixed with an equals sign (=) and the media type setting is applied. Refer to the following table for a list of available media type settings.

The printer begins preparing to feed the cut sheets, and Online is displayed on the printer display when the preparation is complete.

Océ Media name Name Printer Operating PanelIJM005 Océ Draft Paper Draft PaperIJM020 Océ Standard Paper Standard PaperIJM113 Océ Premium Paper 90g/m2 Premium PaperIJM150 Océ SmartMatt Paper SmartMatt PaperIJM215 Océ SmartFitPlus PhotoGloss SmartFit PhotoIJM250 Océ Smart Dry Photo Paper Gloss Smart Dry PhotoIJM311 Océ Double Matt Film DM FilmIJM138 Océ Transparent Paper 90g/m2 Transp. Paper86500 Océ Check Plot Bond Check Plot Bond86800 Océ Deluxe Bond Deluxe Bond862024 Océ Premium Color Bond Premium BondAMPP07 Océ PrintPerfect Alternative Matte Photopaper PrintPerfectGIPPLS7 Océ PhotoPerfect Plus Glossy Photopaper PhotoPerfectPSDRY8 Océ Instant Dry Photopaper Photo Dry868342 Océ Double Matte Film 4 mil Ink Jet Film866020 Océ Color Vellum 20 lb. Premium Vellum

Data

Message

Information Power

Online

OfflineMenu

��

Cleaning(3 sec.)

Stop/Eject(1 sec.)

15

15

Printing from WindowsSelect Print from the File menu to print from Windows application software.

1 In the software application select Print from the File menu.

The Print window appears.

2 Make sure the name of the printer is displayed in the Select Printer box, then select the pages to print using the Page Range and Number of Copies group and enter the number of copies in the Copies textbox.

Set up the other settings for the print job as required using the Main, Page Setup and other sheets.

3 Click the Print button.The print job starts.

OceCS2044

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16

Canceling a Print Job from WindowsUse the following procedure to cancel a print job.

1 Double-click the icon for the printer in the Printers folder.

2 Select the job to cancel, and then select Cancel All Documents from the Printer menu.

The print job is deleted.

3 If the printer continues to show that a print job is in progress and the Online lamp is flashing, press and hold the Stop/Eject button for 1 second or more.

The print job in progress is deleted.

4 If the Data lamp stays off and you cannot cancel the print job, click the GARO Status Monitor icon in the taskbar to open the GARO Status Monitor, and then click the Cancel Job button on the Printer Status sheet.

5 If you cannot cancel the print job using the procedures above, hold down the Power button for 1 second or more until Shut Down.. appears on the printer display, then switch the printer off and on again. All print jobs are deleted when the printer is turned off.

Online

OfflineMenu

(3 sec.)

Stop/Eject(1 sec.)

17

17

What the Printer Driver Can DoThe printer driver presents a large variety of functions easily used to do print jobs.

Print TypesThe colour quality depends strongly on the media type used and the settings in the driver. For consistent high colour quality, use Océ media print preferences, listed in the table below.

Océ Media nameName Printer

Operating Panel

Name Printing Preferences in driver Name Remote UI

1 IJM005 Océ Draft Paper Draft Paper Océ Draft Paper Océ Draft Paper2 IJM020 Océ Standard Paper Standard Paper Océ Standard Paper Océ Standard Paper

3 IJM113 Océ Premium Paper 90g/m2 Premium Paper Océ Premium Paper Océ Premium Paper

4 IJM150 Océ SmartMatt Paper SmartMatt Paper Océ SmartMatt Paper Océ SmartMatt Paper

5 IJM215 Océ SmartFitPlus PhotoGloss SmartFit Photo Océ SmartFitPlus Photo Paper Océ SmartFitPlus Photo

Paper

6 IJM250 Océ Smart Dry Photo Paper Gloss Smart Dry Photo Océ Smart Dry Photo Paper Océ Smart Dry Photo Paper

7 IJM311 Océ Double Matt Film DM Film Océ Double Matt Film Océ Double Matt Film

8 IJM138 Océ Transparent Paper 90g/m2 Transp. Paper Océ Transparent Paper Océ Transparent Paper

9 86500 Océ Check Plot Bond Check Plot Bond Océ Check Plot Bond Océ Check Plot Bond10 86800 Océ Deluxe Bond Deluxe Bond Océ Deluxe Bond Océ Deluxe Bond

11 862024 Océ Premium Color Bond Premium Bond Océ Inkjet Premium Color Bond Océ Inkjet Premium Color

Bond

12 AMPP07 Océ PrintPerfect Alternative Matte Photopaper PrintPerfect Océ Matte Photopaper Océ Matte Photopaper

13 GIPPLS7 Océ PhotoPerfect Plus Glossy Photopaper PhotoPerfect Océ PhotoPerfectPlus Photopaper Océ PhotoPerfectPlus

Photopaper

14 PSDRY8 Océ Instant Dry Photopaper Photo Dry Océ Instant Dry Photopaper Océ Instant Dry Photopaper

15 868342 Océ Double Matte Film 4 mil Ink Jet Film Océ Ink Jet Film Océ Ink Jet Film

16 866020 Océ Color Vellum 20 lb Premium Vellum Océ Premium Vellum Océ Premium Vellum

18

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What the Printer Driver Can Do

Main SheetThe Main sheet presents the overall settings for the media type, color, and so on.

Page Setup SheetThe Page Setup sheet contains settings related to media and printing methods.

Sheet Setting DetailsPrint Preferences You can easily print with settings that are

appropriate for the types of documents that you print most frequently. ( P.18)

Media Type Use this setting to set the paper or media type.Print Quality Select the priority of printing quality from: High,

Standard, Draft, Custom Settings. Color Mode Select the color printing method from: Color,

Monochrome, Solid Color, Black Only. Manual Color Settings Allows free manual adjustment of color balance,

saturation, brightness, and contrast. Open Preview When Print Job Starts

An image of the print job is displayed on the screen when you start a print job so that you can confirm the contents of the job before printing.

Status Monitor Starts the Status Monitor.About Displays the version number of the printer driver. Defaults Returns the settings on the sheets to their initial

(default) settings.

Sheet Setting DetailsPage Size Sets the document size of the print data. Borderless Printing Prints without margins at any of the four edges of

the sheet. There are limitations on the width and type of media.

Enlarged/Reduced Printing

Allows you to enlarge or reduce printing. Select from Fit Media Size, Fit Roll Paper Width, Specify Scaling for the enlargement and reduction.

Media Size Allows you to specify the actual size of the media where the job will print.

Orientation Allows you to select either portrait or landscape printing.

Rotate Page 90 degrees (Conserve Paper)

When the length of the document is shorter than the width of the loaded media, the image is rotated 90 degrees and printed sideways across the media to conserve paper.

Media Source Specifies the paper feed method to be used from roll media, roll media (banner printing), and cut sheets.

Roll Paper Width Specifies the width of the roll paper to be used. Auto Cut Specifies whether roll media is automatically cut

after printing. Size Options Allows you to freely define custom paper sizes

other than the standard sizes for long prints, etc.

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19

What the Printer Driver Can Do

Layout SheetThe Layout sheet contains settings related to page layout and page processing.

Maintenance SheetPresents the items and settings for maintaining the printer.

Sheet Setting DetailsPage Layout Allows you to print several pages on each sheet of

paper or to print each page enlarged across multiple sheets of paper (poster printing).

Watermark Overlays a watermark on the printed image. Print Centered When the image to be printed is smaller than the

sheet, you can print the image centered so the margins are even.

Rotate 180 degrees This feature rotates the image 180 degrees. No Spaces at Top or Bottom (Conserve Paper)

When the image to be printed is smaller than the media, this setting prevents the printer from feeding paper in the top and bottom sections of the print job that contain no data, thereby conserving the roll media corresponding to the top and bottom margins.

Copies Specifies the number of copies to print. Special Settings If the print results are not what you expect, you

can change how the print job is processed.

Sheet Setting DetailsUtility Menu Open the Status Monitor and display the Utility

sheet. Allows you to print the nozzle check pattern, clean the printhead, adjust the printhead position, and adjust the amount of media feed.

Update Ink Information Use this setting to set the type of black ink. Click the Acquire Status button to set the printer to operate with the black ink tank mounted in the printer. If this setting does not match the type of black ink loaded in the printer, this will cause poor print quality.

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20

Setting Up the Printer Driver for Printing Tasks This section introduces the commonly used printing objectives and how to configure the printer driver. Refer to "Printing by objective" in Chapter 3 of the "User's Guide" for more details.

Borderless Printing The printer can perform borderless printing without margins at any of the four edges of the media, similar to a photograph.

Banner PrintingYou can make long printouts up to 15.24 meters long for vertical or horizontal banners for hanging.

Sheet Setting Setting ValueMain Sheet Media Type Select a media type that can be used for borderless printing. Page Setup Sheet Borderless Printing Click and select.

Borderless Printing Method Select Page Size, other settings for objective. Simple borderless print: Scale to fit the Page SizeAutomatic borderless printing: Scale to fit Roll Paper WidthActual size borderless: Print Image with Actual Size

Media Source Select Roll Paper.Roll Paper Width Select a size for which borderless printing is possible (10 inch, 14

inch, 16 inch, JIS B2, ISO A1, 24 inch, 36 inch, ISO A0, JIS B0, 42 inch).

Sheet Setting Setting ValueMain Sheet Media Type Select the media for the print job.Page Setup Sheet Size Options Register a custom size with the same length to width ratio as the

long paper size you want to print on and that is within the size limitations of the software application.

Page Size Select the custom paper size that you registered for printing on the long paper.

Enlarged/Reduced Printing Check the checkbox, then select Scale to fit Roll Paper Width.

Sum

Sum

Sum

Sum

Su

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21

21

Setting Up the Printer Driver for Printing Tasks

Automatic Enlargement and Reduction The print data can be automatically enlarged or reduced to match the width of the currently loaded roll media. You can make prints easily that fill the entire width of the media.

Multiple Page PrintingYou can print multiple pages reduced onto one sheet. Use this feature to save paper when you need to only confirm the content.

Sheet Setting Setting ValueMain Sheet Media Type Select the media for the print job.Page Setup Sheet Page Size Select the page size setting of the print data.

Enlarged/Reduced Printing Check the checkbox, then select Scale to fit Roll Paper Width. Media Source Select Roll Paper.


Media Source Select the media for the print job.Layout Sheet Page Layout Check the checkbox and select the number of pages to print on

each sheet. Set button Select the order of the page layout.

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22

Setting Up the Printer Driver for Printing Tasks

Poster PrintingYou can print each page enlarged across multiple sheets of paper. This is convenient when you need to paste together sheets to form one large poster.

Printing with WatermarksYou can print watermarks or transparent overlays onto printed material.


Media Source Select the media for the print job.Layout Sheet Page Layout Check the checkbox and select the number of pages to print on

each sheet. Set button Select the partition to print.


Media Source Select the media for the print job.Layout Sheet Watermark Check the checkbox and select the name of the watermark to

print. Edit Watermark Button Configure the detailed watermark settings or register a new

watermark as needed.

Prohibit

Prohibit

Prohibit

Prohibit

Prohibit

Confidential

Memorandum

23

23

How to Use the Function MenuYou can use the function menus to perform system settings, set up options, clean the printhead, do test prints and perform other tasks. ( P.26)The and buttons are used to select menu items, the button advances to the next level in the menu hierarchy, the button returns to the previous level. The OK button is used to execute the selected function.The procedure below shows you how to set the sleep timer as an example of how to make settings on the operation panel.

NoteThe Sleep Timer menu item is not displayed if the Use Power Save setting is set to Off. You first need to set the Use Power Save to On. The default factory setting is On.

1 Press the Online button then select MAIN MENU.

2 Press or to select System Setup, and then press the button.

The next menu sub-level is displayed.

NoteThe " " mark in the lower right corner of the display indicates that there is another level below the current display.

3 Press or to select Sleep Timer, and then press the button.

The current value of the selected setting is displayed.

Online

OfflineMenu

(3 sec.)

Stop/Eject(1 sec.)


Online

OfflineMenu

(3 sec.)

Stop/Eject(1 sec.)

MAIN MENUSystem Setup

System SetupWarning

Online

OfflineMenu

(3 sec.)

Stop/Eject(1 sec.)

System SetupSleep Timer

Sleep Timer=15 min.

24

24

How to Use the Function Menu

4 Press or to select the settings, and then press the OK button.

The selected value is prefixed with an equals sign (=).

NoteIf the " " mark is not displayed in the lower right corner of the display, the value of the setting is displayed. Select the value of the setting and click the OK button.

5 Press the Online button to display Online.

The Online lamp lights and the printer is ready to print.

NoteThe settings done on the printer operation panel are applied to all print jobs as the printer default settings. However, if the same settings on the printer driver are set then the printer driver settings take priority in print jobs.

Online

OfflineMenu

(3 sec.)

Stop/Eject(1 sec.)

Sleep Timer10 min.

Sleep Timer=10 min.

Online

OfflineMenu

(3 sec.)

Stop/Eject(1 sec.)

OnlineBk ■■■■■■

25

25

Function Menu FlowThe following illustration shows how the settings are organized in the function menus.

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cé

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artF

itPlu

s P

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15

0 O

cé

Sm

artM

att P

ap

er

00

5 O

cé

Dra

ft Pa

pe

r

11

3 O

cé

Pre

miu

m P

ap

er 9

0g

/m2

02

0 O

cé

Sta

nd

ard

Pa

pe

r

PS

DR

Y8

Océ

Insta

nt D

ry P

ho

top

ap

er

MAIN MENU

Head C

leanin

g

Media

Typ

e

✩Pigment ink printer only

★Dye ink printer only

Force

Cuttin

g

Auto

Feed

Take

-up R

eel

Head C

leanin

g A

Head C

leanin

g B

No

Yes

Dis

able

Enable

No

Yes

Chng H

ead H

ght

No

Yes

ContinuedNext Page

Online

26

26

Function Menu Flow

*4*3✩

*3 Not displayed during maintenance cartridge warning.

*4 Displayed only during printing.

*1 Displayed only when Enable is selected in the Take-up Reel.

*2 Displayed only when media is loaded.

Continued Next Page

Thick

Standard

Thin

Standard

Loose

Off

Enable

Disable

Standard

Fast

20mm

5mm

10mm

5mm

Off

On

Off

On

On

Off

Media S

ize?

No

Yes

Weak

Standard

Strong

Strongest

Off

1 min.

3 min.

5 min.

10 min.

30 min.

30 sec.

60 min.

Off

1 sec.

3 sec.

5 sec.

7 sec.

9 sec.

No

Yes

No

Yes

Drying_T

ime

Vacuum

Strngth

Standard C

utter

Cut S

peed

Scan W

ait Tim

e

NearE

nd RllM

rgn

Far End R

llMrgn

CutD

ustReduct.

Correct S

mear

Skew

Check Lv.

Width D

etection

Return D

efaults

(Media Type)

Med.D

etail Set.

ChangeB

kInkType

Rep. Ink Tank

Continued Previous Page

Media T

hickness

27

27

Function Menu Flow

*5 *6 *7 *7 *7 *7 *7

*8 *9

*3*3

Continued Next Page


Interface Setup

Adjust P

rinter

Maintenance

EO

P T

imer

TC

P/IP

NetW

are

AppleTalk

Ethernet D

river

Init. Settings

Auto H

ead Adj.

Feed Priority

Manual H

ead Adj

Adjust B

and

Adjust Length

Color A

dj.

Replace P.head

Move P

rinter

TC

P/IP

IP M

ode

Protocol

IP S

etting

NetW

are

Frame Type

Print S

ervice

Auto D

etect

Ok?

Com

m.M

ode

Ethernet Type

Spanning Tree

MA

C A

ddress

Return D

efaults

-0.70% to 0.00%

to 0.70 %

Color A

dj. PM

Color A

dj. PC

Color A

dj. C

Color A

dj. M

Color A

dj. Y

Color A

dj. K

Off

On

10 min.

30 min.

60 min.

10 sec.

30 sec.

1 min.

2 min.

5 min.

No

Yes

No

Yes

Advanced A

dj.

Standard A

dj.

Auto P

rint

Band Joint

Print Length

Standard A

dj.

Advanced A

dj.

Fine Tuning

No

Yes

Yes

-3 to 3

No

Yes

No

No

3 2 1Yes

No

Yes

On

Off

On

Manual

Autom

atic

Off

On

On

Off

Half D

uplex

Full D

uplex

10 Base-T

100 Base-T

X

Not U

se

Use

DH

CP

BO

OT

P

RA

RP

IP A

ddress

Subnet M

ask

Default G

/W

Ethernet 802.2

Ethernet 802.3

Ethernet S

NA

P

Auto D

etect

Ethernet 2

ND

SP

server

Nprinter

BindaryP

server

RP

rinter

0.0.0.0 to 255.255.255.255

Off

On

Detailed P

ttrn

Standard P

ttrn

No

Yes

No

Yes

★

28

28

Function Menu Flow

• For more details about settings, please refer to "Menu Settings Summary Tables" in Chapter 1 of the "User's Guide" on theUser Manuals CD-ROM.


*9 Displayed only when Manual is selected as the IP Mode.

*10 1 to 91 m (1 to 300 feet) can be set as the Manual Setting.

*5 Displayed only when Band Joint is selected as the Feed Priority.*6 Displayed only when Print Length is selected as the Feed Priority.*7 Displayed only when Network board is installed.*8 Displayed only when Automatic is selected as the IP Mode.

*10

me

ter*

fee

t/inch

0:L

on

do

n (G

MT

)

+1

:Pa

ris, Ro

me

+2

:Ath

en

s, Ca

iro

+3

:Mo

scow

+4

:Ee

reva

n, B

aku

+5

:Islam

ab

ad

+6

:Da

cca

+7

:Ba

ng

kok

+8

:Ho

ng

Ko

ng

+9

:Tokyo

, Se

ou

l

+1

0:C

an

be

rra

+11

:Ne

wC

ale

do

nia

+1

2:W

ellin

gto

n

-12

:En

iwe

tok

-11:M

idw

ay is.

-10

:Ha

wa

ii (AH

ST

)

-9:A

laska

(AK

ST

)

-8:O

reg

on

(PS

T)

-7:A

rizon

a (M

ST

)

-6:Te

xas (C

ST

)

-5:N

ew

Yo

rk (ES

T)

-4:S

an

tiag

o

-3:B

ue

no

s Aire

s

-2:

-1:C

ap

e V

erd

e

yyyy/mm

/dd

dd

/mm

/yyyy

mm

/dd

/yyyy

On

*

Off

Da

te F

orm

at

Tim

e Z

on

e

System

Setup

Test Print

Information

Warning

Change C

utter

Keep M

edia Size

Reset M

ediaType

Chk R

emain.R

oll

Use P

ower S

ave

Roll Length S

et

Nozzle C

heck

Stop Ink C

heck

Sleep Tim

er

Length Unit

Language

Status P

rintM

edia Details

Print Job Log

Menu M

apN

ozzle Check

Version

RA

M

Ext. Interface

MA

C A

ddress

Error Log

Job Log

Counter

Buzzer

Head H

t. Wrning

Med.type W

rning

No

Yes

No

Yes

Off*

On

On*

Off

12.0m to 50.0m

40ft. to 150ft.

Manual S

etting

10 pages

Off

1 page

Unknow

n

Bk Ink Tank

PC

Ink Tank

C Ink Tank

PM

Ink Tank

M Ink Tank

Y Ink Tank

15 min.*

20 min.

30 min.

40 min.

50 min.

60 min.

5 min.

10 min.

Docum

ent Nam

e

User N

ame

Page C

ount

Job Status

Print S

tart Time

Print E

nd Time

Print Tim

e

Print S

ize

Media Type

Interface

Coverage

Cut C

ount

Option C

ut

English

Français

Italiano

Deutsch

Español*

On

Off

On

Off

On

Off

Check H

ead Hght

No

Yes

29

29

Replacing Ink TanksWhen the Rep. Ink Tank (Replace Ink Tank) Message Is Displayed

1 Check the display to make sure that a print job is not in progress.

2 Open the right back cover.

Data

Message

Information Power

Online

OfflineMenu

��

Cleaning(3 sec.)

Stop/Eject(1 sec.)

Data

Message

Information Power

Online

OfflineMenu

��

Cleaning(3 sec.)

Stop/Eject(1 sec.)

Data

Message

Information Power

Online

OfflineMenu

��

Cleaning(3 sec.)

Stop/Eject(1 sec.)

30

30

Replacing Ink Tanks

3 Press the ink tank lever of the color you want to replace, open the ink tank cover, then remove the ink tank.

4 Gently shake the new ink tank 7 or 8 times while it is still in the package, then remove it from the package.

ImportantAlways hold the ink tanks by the grips (a) on the left and right sides of the ink tank.Never touch the ink supply port (b) or the electrical contacts (c). This could damage the ink tank, cause poor print quality, or stain the work area.

5 Insert the ink tank into the holder with the label facing away from you, then press down on the ink tank cover until you hear it click and close.

6 Repeat step 3 to 5 to replace the other ink tanks.

b ca

Bk

Bk

31

31

Replacing Ink Tanks

7 When you have finished replacing the ink tanks, close the right back cover and press down on the indentation in the center of the cover until the cover is flush.

The printer returns to the Online mode. Printing restarts if the Rep. Ink Tank message had been displayed during a print job.

32

32

Cleaning the PrinterTo maintain print quality and avoid problems, clean the printer and inside the top cover once a month, or whenever the roll media is replaced. Further, clean the platen inside the top cover after doing borderless printing, printing on small media sizes, and if the roll media is replaced. Adhere to the following precautions when cleaning the printer.

CautionBefore cleaning the printer, always turn the printer off and unplug the power cable from the power outlet. If the printer is accidentally turned on while you are cleaning it, moving parts inside the printer could cause personal injury if you are touching them. Never use flammable liquids such as thinners, benzene, alcohol, etc. to clean the printer. If combustible material comes into contact with the electrical components inside the printer, this could cause a fire or electrical shock. Never handle the power cable with wet hands. This could cause electrical shock.

1 Press and hold down the Power button until Shut Down.. is displayed in the printer display then release the button.


2 Disconnect the power cable from the power outlet. The shape of the power cable varies from country to country.

Data

Message

Information Power

Online

OfflineMenu

��

��

Cleaning(3 sec.)

Stop/Eject(1 sec.)

33

33


3 Clean each part of the printer.Printer Exterior

Dampen a clean cloth, wring it out completely, then use it to clean dirt and paper dust from the printer exterior surfaces, paper feed slot (a), and power cable plug, then wipe the cleaned surfaces with a dry cloth.

4 Open the top cover and clean each part inside the top cover area.Inside the Top Cover

If paper dust is jammed in the borderless printing ink grooves (c) or the suction vents (b) on the platen, clean the borderless printing ink grooves and the suction vents using the enclosed cleaner brush.

NoteIf the cleaner brush is dirty, wash it in water.

a

b

c

34

34


Dampen a clean cloth, wring it out completely, then use it to wipe clean the top cover handle, top cover roller (d), carriage shaft (e), entire platen area (f), paperweight (g), borderless printing ink grooves (c), standard cutter unit (h), and ejection guide (g).

ImportantNever wipe the areas under the top cover with a dry cloth during cleaning. This could create static electricity that attracts dust and dirt that could lower print quality. Immediately after borderless printing or printing on small size paper, be sure to open the top cover and clean around the platen. You should also diligently clean the platen area at other times as well. If the platen area is dirty, this could cause ink stains on the back sides of printed sheets.


6 Insert the plug of the power cable into the power source. The shape of the power cable varies from country to country.

d

f

c

ge h

35

35

Checking the Condition of the PrinterPrinting scratchy, faded or uneven

Perform a Nozzle Check print and visually check the patterns to determine if any nozzles are blocked. Before printing, make sure roll paper or a cut sheet A3 size or wider is loaded in the printer.

1 Press the Online button to display MAIN MENU.

2 Press or to select Test Print, and then press the button.

3 Press or to select Nozzle Check, and then press the OK button.

Online

OfflineMenu

(3 sec.)

Stop/Eject(1 sec.)


Online

OfflineMenu

(3 sec.)

Stop/Eject(1 sec.)

MAIN MENUTest Print

Online

OfflineMenu

( )

Stop/Eject(1 sec.)

Test PrintNozzle Check

36

36

Checking the Condition of the Printer

The Nozzle Check pattern prints. After the nozzle check pattern has printed, Online is displayed in the operation panel and the printer is ready to print.

If there are no breaks in the horizontal lines of each color, the nozzle check pattern is normal.If any of the lines are broken, perform the following procedure:

• Execute printhead cleaning.• Print the nozzle check pattern again.

If the image is still scratchy or broken after repeating the above procedure two or three times, the printhead may have reached the end of its service life. Call for service or contact the dealer where you bought the printer.

Example if Printhead is Normal

Example if the Printhead Nozzle Is Jammed

37

37

Cleaning the PrintheadIf the nozzles become blocked, cleaning the printhead may restore optimum printer operation.

Types of Printhead Cleaning

Head Cleaning A: Execute when printing appears uneven, or when the printhead is dirty. This cleaning method consumes the least amount of ink. Head Cleaning A requires approx. 90 seconds.

Head Cleaning B:Perform this cleaning if no ink is coming out of the printhead or if Head Cleaning A did not correct the problem. Head Cleaning B requires approx. 3.5 mins.

ImportantIf one execution of Head Cleaning B does not correct the problem, perform Head Cleaning B. If Head Cleaning B does not correct the problem, repeat Head Cleaning B two or three times. If Head Cleaning B does not solve the problem, then the printhead could be damaged and should be replaced.Frequently performing Head Cleaning B consumes ink, so use it carefully.

Printhead Cleaning ProceduresFollow this procedure to clean the printhead. The procedure is almost the same for each cleaning method.


2 Use the and buttons to select Head Cleaning, and then press the button.

3 Use the and button to select Head Cleaning, and then press the OK button.

Printhead cleaning starts. After cleaning has finished, Online is displayed and the printer is ready to print.

4 Print the nozzle check pattern to determine if normal operation has been restored.( "Checking the Condition of the Printer" P.36)

Online

OfflineMenu

(3 sec.)

Stop/Eject(1 sec.)


Online

OfflineMenu

(3 sec.)

Stop/Eject(1 sec.)

Main MenuHead Cleaning

Online

OfflineMenu

( )

Stop/Eject(1 sec.)

Head Cleaning Head Cleaning A

38

38

Aligning the PrintheadIf vertical lines appear broken, or colors appear off

Run Auto Head Adj. to adjust the position of the printhead. Before printing, make sure roll paper or a cut sheet A3 size or wider is loaded in the printer. (“Manual Head Adj” See Chapter 4 of the “User’s Guide”)


2 Use the and buttons to select Adjust Printer, and then press the button.

3 Select Auto Head Adj., and then press the button.

4 Press the or buttons to select Advanced Adj. or Standard Adj., and then press the button.

5 Press or to select Yes, and then press the OK button.

The printer reads the results of the printhead adjustment pattern as it prints and corrects the position of the printhead automatically. When you are finished making settings, the printer returns online.

Online

OfflineMenu

(3 sec.)

Stop/Eject(1 sec.)


Online

OfflineMenu

(3 sec.)

Stop/Eject(1 sec.)

MAIN MENUAdjust Printer

Online

OfflineMenu

(3 sec.)

Stop/Eject(1 sec.)

Adjust PrinterAuto Head Adj.

Online

OfflineMenu

( )

Stop/Eject(1 sec.)

Auto Head Adj.Advanced Adj.

Online

OfflineMenu

Stop/Eject(1 sec.)

Advanced Adj. Yes

39

39

Adjusting Amount of Media FeedPrinting has white or thick streaks

Use the following procedure to print the Adjust Band to adjust the amount of media feed. If you adjust the amount of media feed, the setting value is applied to the currently selected media type. Before printing, make sure roll paper or a cut sheet A3 size or wider is loaded in the printer. Further, if performing Adjust Band, first set the Feed Priority to Band Joint.


2 Use the and buttons to select Adjust Printer, and then press the button.

3 Press or to select Adjust Band, then press the button.

4 Press the or buttons to select Standard Adj. or Advanced Adj., and then press the button.

5 Press or to select Yes, and then press the OK button.

The printer reads the results of the band adjustment pattern as it prints and corrects the amount of line feed automatically. When you are finished making settings, the printer returns online.

Online

OfflineMenu

( )

Stop/Eject(1 sec.)


Online

OfflineMenu

Stop/Eject(1 sec.)

MAIN MENUAdjust Printer

Online

OfflineMenu

(3 sec.)

Stop/Eject(1 sec.)

Adjust PrinterAdjust Band

Online

OfflineMenu

( )

Stop/Eject(1 sec.)

Adjust BandStandard Adj.

Online

OfflineMenu

Stop/Eject(1 sec.)

Standard Adj. Yes

40

40

Message Is Displayed

Error Message Problem SolutionLoad Roll Media The printer is waiting for you to load

roll media.Load the specified size and type of roll media, select the Media Type, then press the OK button. ( P.10)

Remove RollMedia The printer is waiting for you to remove the ejected roll media.

Remove the ejected roll media then press the Online button.

End of Roll The roll media has run out. Load new roll media, select the Media Type, then press the OK button. ( P.10)

RllMed.Shortage The length of media needed to print the received data exceeds the amount of media available for printing.

Load a new roll, select the Media Type, and then press the OK button. ( P.10)Press and hold the Stop/Eject button for 1 second or more to abort the print job.

Load Cut Sheet The printer is waiting for a cut sheet to be loaded.

Load the cut sheet, then select the Media Type and press the OK button, or cancel the print job. ( P.15)

Remove Cut Sheet The sheet has not been removed from the ejection guide.

Remove the ejected sheet from the platen.

Eject Cut Sheet The printer received print data for roll media while a cut sheets were loaded.

Press the Stop/Eject button to eject the cut sheets, and then load the roll. ( P.10)

No Med.Type Info The printer has received data that does not specify a media type.

Press Online to use the media currently loaded in the printer and continue printing.

Incorrect Media The media type specified by the printer driver does not match the value for the media in the media feed source.

Confirm the type of media loaded in the printer, then select the media type using the operation panel. ( See Chapter 2 of the "User's Guide")Stop the print job, use the printer driver to select the correct the media type so it matches the loaded media, then re-start the job.

Med.SizeNoMatch A paper size is loaded that cannot be used with borderless printing.

Stop the print job, load media of a width that can be used with borderless printing, then do the print job again. ( P.21)

Illegal Med Pos The data received specified a paper size that cannot be used for borderless printing.

Stop the print job, change the print job settings to a width that can be used with borderless printing, then print the job again. ( P.21)

NoBordlessData The data received cannot be used for borderless printing.

Press the Online button to continue printing with a border.Stop the print job, set the media type and paper size of the print job to settings that can be used with borderless printing, then print the job again. ( See Chapter 3 of the "User's Guide")

No borderless The misalignment detection function is off.

Set the misalignment detection function for the paper type to be printed to either Standard or Loose.

The position of the media is incorrect. Load roll media that has a width which is suitable for borderless printing and then restart the print job. ( P.21)Make sure that core of the roll is inserted and mounted tightly against the roll holder. ( P.10)

Size undetected The media has shifted out of the correct load position, or the media is curled.

Load the media in the correct position, select the media type, then press the OK button. ( P.10, P.14)

The printer interior is dusty or dirty. Open the top cover and clean inside the printer. ( P.33)

41

41


Media Skewed The loaded media is skewed. If using roll media, open the top cover, lift the release lever, and rotate the roll once.Load the roll media, select the Media Type, then press the OK button. ( P.10)If you are using cut sheets, open the top cover, push the release lever to the rear to open, and remove the cut sheets. Reload the cut sheets, select the Media Type, then press the OK button. ( P.14)

Media Too Large The loaded media is larger than any media size allowed for loading in the printer.

Load the correct size media then try again. ( P.10, P.14)

Media Too Small The loaded media is smaller than any media size allowed for loading in the printer.

Load the correct size media, select the Media Type, then press the OK button. ( P.10, P.14)

The size of the currently loaded media is smaller than the required size for printing print patterns and nozzle check patterns.

Load A3 size media or larger for printing.

Media Jam Media has jammed in the printer. Refer to “Removing Media Jams” ( P.51).Cut Failed Leading edge of the roll media not

detected after cutting.Manually cut and remove the roll media with a cutter or scissors, and then reload the roll. ( P.10)

Drying.. The printer is waiting for the ink to dry. Wait until the printed sheet ejects automatically.Feed Limit.. You pressed on the operation panel

to wind back more media than allowed.

Remove your finger from the button to stop the paper feed.

Cut by Stop key The loaded media cannot be cut automatically.

The printer stops after the print job ends to protect the printing surface. Support the printout with your hand to prevent it from falling into the output stacker, and then press the Stop/Eject button to cut the printout.

Check Ink Level Ink in the ink tank is running low. Obtain a new ink tank. If a long print job is in progress, or if you need to print a job of many sheets, you should replace the ink tank with a new one. ( P.30)

Rep. Ink Tank Ink in an ink tank has run out. Open the right back cover and install a new ink tank for the color that is flashing on the printer operation panel. ( P.30)

No x Ink Tank(x=Color Letter)

The ink tank named in the message is not installed.

Confirm that ink tank of the displayed color is installed. ( P.30)

A problem has occurred with the ink tank.

Install a new ink tank of the color indicated on the display. ( P.30)

Check x Tank(x=Color Letter)

The ink tank indicated by the message cannot be used with this printer.

Confirm that ink tank of the displayed color is installed. ( P.30)

A problem has occurred with the ink tank.

Install a new ink tank of the color indicated on the display. ( P.30)

Not Enough Ink The print job or Head Cleaning B cannot be performed because one of the ink tanks is low on ink.

Replace the low ink tank with a new one. ( P.30)

Ink level? The ink level detection function is off. This message is displayed every time a print job is executed and the printer goes offline. Press the Online button to continue printing. (See Chapter 4 of the "User's Guide")To restore the ink level display, replace the ink tanks with ink tanks that are designed for use with this printer. ( P.30)

Error Message Problem Solution

42

42


Remove Ink Tank While the Move Printer message is displayed, close the right back cover without removing the ink tanks.

Remove the ink tank.

MTCart Full Soon The maintenance cartridge is nearly full.

The current print job can continue. Obtain a new maintenance cartridge. ( See Chapter 4 of the "User's Guide")

Replace MT-Cart The maintenance cartridge has become full.

When printing is finished, replace the maintenance cartridge. ( See Chapter 4 of the "User's Guide")

No MT-Cartridge A maintenance cartridge is not installed.

Install a maintenance cartridge. ( See Chapter 4 of the "User's Guide")

Check MT-Cart. A maintenance cartridge that cannot be used with the printer is installed.

Install a new maintenance cartridge intended for use with this printer. ( See Chapter 4 of the "User's Guide")

Close UpperCover, RightCover, or CRG Cover.

The named cover is open. Close the cover named in the message.

Reset Lever Open the release lever. Lower the release lever.Check Head High The present height of the printhead

(displayed in the lower left corner of the display) is not at the appropriate height (displayed in the lower right corner) for the print job.

Press the Online button. Offline is displayed. Press and hold the button for 1 second or more to return the carriage to the center, and then open the top cover and adjust the printhead height.Press any key on the operation panel. Next, press or to select No, and then press the OK button to continue printing.

Turn Power Off!! The tape inside the top cover or the belt stopper has not been removed.

Switch the printer off, open the top cover, remove the tape and belt stopper, then press the Power button. ( "Quick Start Guide")

Media has jammed in the printer. Refer to "Removing Media Jams" ( P.51).A problem occurred in the printer. Turn the printer off, wait for 3 seconds or more,

and then turn the printer on again. If this does not solve the problem, read the message in the display and jot down the content of the message, turn the printer off, and contact a Océ service center.

Check Print A printhead error has occurred and the printhead is not discharging ink; the results of the print job cannot be predicted.

Perform Head Cleaning A if there is a problem in the printing results. ( P.38)If operation of the printer does not recover after Head Cleaning A, perform Head Cleaning B and then print again. ( P.38)If Head Cleaning B does not solve the problem, replace the printhead.

No Printhead The printhead is not installed. Install the printhead. ( See Chapter 4 of the "User's Guide")

Printhead Error! A problem has occurred with the printhead.

Turn the printer off, wait for 3 seconds or more, and then turn the printer on again. If this does not solve the problem, read the message in the display and jot down the content of the message, turn the printer off, and contact a Océ service center.


43

43


Check Printhead A printhead that cannot be used with the printer is installed.

Install a printhead intended for use with this printer. ( See Chapter 4 of the "User's Guide")

Printhead abnormal. Open the top cover, and if there is a carriage installed, remove the printhead and install a new printhead. ( See Chapter 4 of the "User's Guide")If the carriage is out, close the top cover, press the Online button, select Replace P.head then replace the printhead. ( See Chapter 4 of the "User's Guide")

Incorrect Value The IP address or subnet mask setting, or the default gateway setting, is not correct.

Set the correct settings for the IP address, subnet mask, and default gateway address.For printer network information, consult your network administrator. ( See Chapter 5 of the "User's Guide")

Scale Read Error A problem has occurred with the carriage.

Open the top cover and make sure a foreign object has not fallen into the printer.

A problem occurred in the printer. Turn the printer off, wait for 3 seconds or more, and then turn the printer on again. If this does not solve the problem, read the message in the display and jot down the content of the message, turn the printer off, and contact a Océ service center.

Mist Full Soon The printer has reached the limit for ink mist processing. (Immediately before “Mist count error!" is displayed.)

The current print job can continue.

Mist Count Error The printer has reached the limit of mist processing.

Read the message in the display and jot down the content of the message, switch the printer off, then contact a Océ service center.

Cut. Move Timeout The optional cutter (circular cutter) does not move.

Open the top cover, and remove the broken optional cutter.

The optional cutter unit is damaged. Turn the printer off, and consult your Océ customer service center.

CutUnitFuseBlown The optional cutter unit does not move.

Turn the printer off, remove the connector cover from the optional cutter unit, and check that the connector is firmly connected.

The optional cutter unit is damaged. Turn the printer off, and consult your Océ customer service center.

Adj. Failed Printhead nozzles are clogged. Reload the media and then print the nozzle check pattern to check the condition of the nozzles. ( P.36) If the printhead is not operating properly, perform Head Cleaning. ( P.38)

The high-transparency film for which the printhead or amount of line feed cannot be adjusted is loaded. ( P.10, P.14)

Follow the Manual Printhead Adjustment Procedure to perform manual printhead adjustment. ( See Chapter 4 of the “User’s Guide”)To adjust the amount of line feed (Adjust Band), perform the procedure for “Adjusting Line Feed Manually”. ( P.40)

ERROR nnnnnn("n"= alphanumerics)

Error in the print data. If the job does not print correctly, check the settings then restart the print job.


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When You Cannot PrintCheck the following items when the printer does not operate and will not print.

Printing Will Not Start

Printer Halts during Printing

Symptom Problem SolutionNo error message is displayed. The printer has not been selected

as the destination for the print job output.

If you are using Windows make sure that the correct name of the printer is selected in the name box of the Print dialog box, then try again. ( P.16)

The print queue has halted. For Windows, open the Printers window and click the printer icon. Open the File menu and click Pause Printing to release the print job from paused printing. ( P.17)

Error Message Displayed No print media loaded. When you see the Load Roll Media or Load Cut Sheet message, load the media and then press the OK button. ( P.10, P.14)

Media jam has occurred. Remove the jammed sheets. ( P.51)A printer error has occurred. After removing the cause of the error, press the Online

button to set the printer online.A printer error has occurred. When an error message appears in the printer

operation panel or the Windows display, read the message in the GARO Status Monitor then correct the problem. ( P.41)

The Media Type in the media source selection is not selected.

If the Media Type selection is incorrect, cancel the print job on the computer, open the printer driver and select the correct setting for the loaded print media. ( See Chapter 2 of the "User's Guide")

No ink. When the ink tank replacement message appears, replace the ink tank for the indicated color. ( P.30)

Ink initialization operation starts unexpectedly.

When the printer was switched off previously, this forcefully cancelled a cleaning operation.

Wait for the ink initialization operation to finish. Ink filling may require up to 10 minutes to complete.

Symptom Problem SolutionError Message Displayed A printer error has occurred. Read the message displayed in the GARO Status

Monitor or GARO Printmonitor, and correct the problem indicated by the error message. ( P.41)

Roll media ran out during the print job and the tape on the trailing edge of the media sheet is preventing the rest of the sheet from feeding.

Follow the procedure for removing a media jam. Remove the used roll and replace it with a new one. ( P.51, P.10)

Ejected Paper Is Blank A blank page is ejected from the previous print job.

The print job starts after the blank page is ejected.

The leading edge of roll media was cut to an even length.

When the roll is loaded, a plain cut sheet is ejected as part of the normal procedure to align the roll media correctly. The printer returns to standby as soon as the preparation is completed.

Printhead nozzles are blocked. Print a nozzle check pattern to confirm the condition of the printhead.If a nozzle is blocked, follow the printhead cleaning procedure. ( P.36, P.38)

Printer is damaged. Contact a Océ service center.

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When You Cannot Print

Cannot Print on NetworkSymptom Problem Solution

Cannot Print from a TCP/IP Network

The LAN port and network cable are not connected correctly.

Check that the connection of the cable that connects the printer to the network is secure, and then press the Power button to cycle the printer off and on again. ( See Chapter 5 of the "User's Guide")

The printer cannot automatically recognize the LAN communication method.

Use the printer operation panel to select Interface Setup / Ethernet Driver then configure each of the settings for the communication method that is being used on the LAN. ( See Chapter 5 of the "User's Guide")

The TCP/IP network is not set correctly.

Confirm that the IP Address is set correctly. ( See Chapter 5 of the "User's Guide")

The computer used for printing is not setup correctly.

Correct printer driver installed? The printer driver must be installed on every computer that will be printing from Windows. Is the output destination port set correctly for every computer that will be used for printing? Select Control Panel / Printers and check the output destination.

The name of the file you are trying to print is too long.

Shorten the name of the file.

Cannot print from a NetWare network.

The LAN port and network cable are not connected correctly.

Check that the connection of the cable that connects the printer to the network is secure, and then press the Power button to cycle the printer off and on again. ( See Chapter 5 of the "User's Guide")

The printer cannot automatically recognize the LAN communication method.

Use the printer operation panel to select Interface Setup / Ethernet Driver then configure each of the settings for the communication method that is being used on the LAN. ( See Chapter 5 of the "User's Guide")

The NetWare network is not configured correctly.

Confirm that there is sufficient space available on the NetWare file server. Start NWADMIN or PCONSOLE and confirm (1) that the print service is set correctly, and (2) that the print queue has been enabled for use. ( See Chapter 5 of the "User's Guide")Make sure that the printer network settings are correct.In particular, confirm that a valid frame type is selected in the Frame Type setting. ( See Chapter 5 of the "User's Guide")

The computer used for printing is not setup correctly.

Confirm that the correct printer driver is installed on each computer.On the Control Panel, make sure that the correct destination has been selected for the Printer.

A print job data stream cannot be sent from a NetWare server to a printer in another subnet.

Turn off the NCP burst mode in the printer protocol.

The printer type is set to parallel when you are using the queue server in queue server mode.

Set the printer type to Other/Unknown.

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Unexpected Printing ResultsIf the results you see in the print job are not what you expect, verify the following points.

Print Quality TroubleSymptom Problem Solution

Printing is faint. Printing on the incorrect side of the media.

Check the front and back side of the media. If you print on the non-printable side of the media, you will not achieve the correct printing results.

Printhead nozzles are blocked. Print a nozzle check pattern to confirm the condition of the printhead.If a print head nozzle is blocked, perform the printhead cleaning procedure. ( P.36, P.38)If only the yellow colors appear smeared, you may be able to correct this by selecting Med. Detail Set. / Correct Smear / On from the operation panel. ( P.26)

The ink port needle is stuck and the ink has clogged.

Leave the printer with the ink tanks installed for more than 24 hours and then execute Head Cleaning B. ( P.38)

Pieces of torn paper remain jammed in the far right side under the top cover.

Close the top cover and then press the Online button. Offline will be displayed. Next, press and hold the button for 1 second or more to move the carriage to the center. Open the top cover and clear out the pieces of paper from the far right side.

The ink was not dry enough for cutting after borderless printing.

Lengthen the ink drying time in the Med. Detail Set./Drying_Time. ( P.26)

The black ink type was changed frequently.

Perform Head Cleaning B. ( P.38)

Ink Smeared The selected Media Type does not match the media loaded in the media supply source.

Check the paper feed source named in the message.If the paper is not the same as that specified for the job, pause the print job temporarily, load the correct paper, and then print again. ( P.10, P.14)

The printhead height adjustment lever is at the down position.

Set the printhead height adjustment lever to the center position for normal printing. ( See Chapter 2 of the "User's Guide")

The paper was loaded incorrectly, causing the paper to crease.

Lift the release lever, and align the paper position again. ( P.10)

You are printing on thick paper or paper that buckles easily.

Make sure that the printhead height adjustment lever is set to the up position. ( See Chapter 2 of the "User's Guide")

The platen has become dirty after borderless printing or printing on small size media.

Open the top cover and clean the platen. ( P.33)

Edges smeared with ink The platen has become dirty after a borderless printing or printing on small size media.

Open the top cover and clean the platen. ( P.35)

The specified Media Type does not match the loaded media type.

Check the media in the paper feed source named in the message.If the paper is not the same as that specified for the job, pause the print job temporarily, load the correct paper, and then print again. ( P.10, P.14)

The media is wrinkled or curled. Remove the creasing or curling then reload the media again.

The cutting dust reduction function is switched on.

If the cutting dust reduction function is not needed, use the operation panel to switch off this feature for the print media in use. ( See Chapter 4 of the "User's Guide")

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Unexpected Printing Results

Abnormal Content

Back sides of printed sheets are dirty

A print job using large size media was executed after a print job on small size media.

Clean the part of the platen under the top cover. ( P.35)

The platen was not cleaned after borderless printing.

Clean the part of the platen under the top cover. ( P.35)

Black or white streaks visible Printhead is out of alignment. Use the operation panel to adjust the amount of feed for the media type you are using. ( P.40)

Printing is not proceeding smoothly due to an interruption in the flow of data from the computer.

Close other applications that are open and cancel other jobs that are executing.

Horizontal lines appear in images printed on Synthetic Paper

Standard mode is selected for Print Quality.

Set the Print Quality in the printer driver to High or Highest. ( P.19)

When printing on Glossy Photo Paper or Semi-Glossy Photo Paper, you may see differences between light and shaded areas on ripple surfaces of the media.

You may not be able to achieve a sufficient image in some print patterns with the printhead in the middle (standard) position.

Lower the printhead height adjustment lever to the low position. However, never print on media that wrinkles easily such as Coated Paper or Plain Paper with the printhead height adjustment lever in the low position. This could damage the printer.

Symptom Problem SolutionBroken lines are visible. The printhead has not been

aligned correctly.Use the printer operation panel to align the printhead. ( P.39)

The black ink type was changed. Use the printer operation panel to align the printhead. ( P.39)

The printing is printing unintelligible text.

Print data lost. Switch the printer and computer off, then switch them on again and start the print job again.

Another printer driver was selected for the print job.

Select the correct printer driver for the printer and try again. ( P.16, P.18)

The fonts in the printed data are incorrect.

Make sure that the software application you are using has the correct type of fonts and that they have been installed correctly. ( "Software Application Instructions")

The media feed length is not correct.

Band Joint is selected. If you want to match the media feed length correctly, set Feed Priority to Print Length, then enter the setting for the Adjust Length.The amount of media feed can be adjusted in 0.02% increments. ( P.26)

Printing in Monochrome The printer driver is set to print in monochrome.

Set the Color Mode to Color in the Main sheet of the printer driver and try again. ( "Printer Driver Online Help")

Color ink tank nozzle is clogged. Print a nozzle check pattern to confirm the condition of the printhead. If a print head nozzle is blocked, perform the printhead cleaning procedure. ( P.36, P.38)

Symptom Problem Solution

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Wrong colors are printing. The color adjustment for the printer driver has not been done.

Use the printer driver to adjust the colors with the settings on the Color Settings of the Color Mode dialog box. ( P.19)

The computer and monitor have not been adjusted correctly for color.

Perform monitor color correction. (Monitor Instructions) ( Monitor Application Instructions)The color management setting in the software application is not set correctly. For details, refer to your software application manual. ( Software Application Instructions)

Color ink tank nozzle is clogged. Print a nozzle check pattern to confirm the condition of the printhead. If a print head nozzle is blocked, perform the printhead cleaning procedure. ( P.36, P.38)

A color ink tank is inserted in the wrong slot.

On the printer operation panel, execute Move Printer. Remove the ink tank from the printer, then insert the correct color ink tank. ( "Quick Start Guide")After following the procedure above, execute Nozzle Check. If each color is not printing correctly, execute Head Cleaning B on the printer operation panel. ( P.36, P.38)

Yellow ink is smearing. On the operation panel select Med. Detail Set. / Correct Smear / On. ( P.26)

Edges of the image are blurred. The paper adhesive is too strong. On the operation panel use the Med. Detail Set. menu to set the VacuumStrngth to Standard or Weak to improve printing.If using high-density printing, however, this may cause head misalignment. ( P.26)

Printing at the edges is too thick. Ink is jammed in the nozzle. In the printer driver Layout sheet, press the Processing Options button, set SSC Adjustment to Level 1, and then perform the print job again. If Level 1 does not improve the print condition, select Level 2, and then perform the print job again. When you are using this function, however, the overall coloring of the image may be changed, so it is recommended that you perform printing to check the coloring.

The overall printout appears reddish or bluish.

The color balance settings are not correct.

On the Color Adj. function menu, make the adjustments for each color Y, M, PM, C, PC, K.

Symptom Problem Solution

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Other ProblemsSymptom Problem Solution

Ink consumption is exceedingly high.

There are many sheets with large areas of color.

Printing photographs or other images that require a lot of color fill consumes large amounts of ink.This is not unusual.

Executing Head Cleaning B very often.

Head Cleaning B consumes a large amount of ink (this is not unusual). After the printer has been moved, or after the printer has been stored and not used for a long period (excluding other problems with the printhead), you should execute Head Cleaning B.

The printer consumes ink for the initial ink tank filling.

The first time the printer is used after it is set up or moved to a new location, the ink level display may drop to as low as 80% as a result of filling the tubes between the printhead and the ink tanks with ink (this is not abnormal).

The message MTCart Full Soon does not disappear even after replacing a new maintenance cartridge.

The printer has not yet recognized the new maintenance cartridge.

Replace the maintenance cartridge and press the Information button. After replacing a new maintenance cartridge the message disappears upon executing a print or cleaning operation.

Media is not cutting straight The media is wrinkled at the cutting position.

Flatten the media at the cutting position.

The printer does not turn on. The power cable became disconnected while the printer was on.

Wait three minutes with the power cord unplugged, then plug in the power cord again and switch the printer on.

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Removing Media JamsWhen the Jam Is Displayed

Removing Jammed Roll Media

1 Press and hold down the Power button for 1 second or more until the Shut Down.. message is displayed in the printer display, then release the button.


2 Open the top cover.

Data

Message

Information Power

Online

OfflineMenu

��

Cleaning(3 sec.)

Stop/Eject(1 sec.)

Data

Message

Information Power

Online

OfflineMenu

��

��

Cleaning(3 sec.)

Stop/Eject(1 sec.)

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Removing Media Jams

3 Move the carriage manually when it is out of its normal park position.Remove the carriage from the paper, and do not move it stops.

4 Lift the release lever.

5 Hold the left and right corners of the jammed media and pull the sheet forward, then along the cutter groove wall (a) use a cutter or a pair of scissors to cut off the edge of the printed area or where the media is wrinkled.

Visually inspect the interior to make sure that no pieces of the sheet remain in the printer.

a

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Removing Media Jams

6 Move the carriage manually when it is out of its normal park position.

7 While gently pulling the roll media out to the ejection guide (b) by holding the center of the roll media ends, load the right end of the roll media in line with the paper alignment line on the right (c), and then lower the release lever.

ImportantDo not pull strongly on the roll media when you align it with the paper alignment line. The roll media may not feed out straight in some cases.


c

b

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Removing Media Jams

9 If the printer is off, press the Power button to switch the printer on.

The printer starts to prepare to feed roll media after the printer is switched on, and when this preparation is finished, the printer is ready to print.

Removing Jammed Cut Sheet

1 Press and hold down the Power button for 1 second or more until the Shut Down.. message is displayed in the printer display, then release the button.


2 Open the top cover. If the carriage is out, manually move the carriage holding either the left or right edge, and then raise the release lever.

Data

Message

Information Power

Online

OfflineMenu

Cleaning(3 sec.)

Stop/Eject(1 sec.)

Data

Message

Information Power

Online

��

��

OfflineMenu

Cleaning(3 sec.)

Stop/Eject(1 sec.)

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Removing Media Jams

3 If the sheet is visible, pull the jammed sheet forward gently.

4 If the sheet is not visible, remove the jammed sheet from the bottom of the printer.

Visually inspect the interior to make sure that no pieces of the sheet remain in the printer.

5 If the carriage is at the left end, manually move it to the right end.

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Removing Media Jams

6 If the printer is off, press the Power button to switch the printer on.

7 Insert the cut sheets in parallel into the gap in the paperweight with the printing surface of the sheets facing up. Load the sheets aligned with the right paper alignment line (a) and the back paper alignment line (b), and then lower the release lever.

When the cut sheets are inserted, the printer holds the paper on the platen using suction.


Cut sheet preparation begins. When preparation is finished, the printer is ready to print.

Data

Message

Information Power

Online

OfflineMenu

Cleaning(3 sec.)

Stop/Eject(1 sec.)

b

a

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Consumables

ConsumablesYou should have consumables on hand before they run out. We recommend to use Océ media for optimal print results.

Print MediaType IJM005 Océ Draft Paper

IJM020 Océ Standard PaperIJM113 Océ Premium Paper 90g/m2IJM150 Océ SmartMatt PaperIJM215 Océ SmartFitPlus PhotoGlossIJM250 Océ Smart Dry Photo Paper GlossIJM311 Océ Double Matt FilmIJM138 Océ Transparent Paper 90g/m286500 Océ Check Plot Bond86800 Océ Deluxe Bond862024 Océ Premium Color BondAMPP07 Océ PrintPerfect Alternative Matte PhotopapeRGIPPLS7 Océ PhotoPerfect Plus Glossy PhotopaperPSDRY8 Océ Instant Dry Photopaper868342 Océ Double Matte Film 4 mil866020 Océ Color Vellum 20 lb.

Roll Media Sizes Maximum outside diameter of roll paperMedia core inside diameterPrint surface

Less than 150 mm (5.1 in.)2”Outside of roll

Ink Tanks• 29952209• 29952210• 29952211• 29952212• 29952213• 29952214

IJC244 Ink Tank Cyan Océ CS2044, 330 mlIJC244 Ink Tank Photo Cyan Océ CS2044, 330 mlIJC244 Ink Tank Magenta Océ CS2044, 330 mlIJC244 Ink Tank Photo Magenta Océ CS2044, 330 mlIJC244 Ink Tank Yellow Océ CS2044, 330 mlIJC244 Ink Tank Black Océ CS2044, 330 ml

Maintenance Cartridge• 29952217 Maintenance Cartridge Océ CS2044

Printhead• 29952215 IJC200 Printhead-IJ13005 Océ CS2044

Rollholder • 29952219 Rollholder 2" Océ CS2044

Cutter Blade• 29952220 Cutter Blade Océ CS2044

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Consumables

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IndexPaper Feed Slot...................................................................12
A
Abnormal Content .............................................................. 48Aborting Printing ............................................................... 17Adjusting the Paper Feed Amount ........................................ 40Adjusting the Printhead ....................................................... 39

BBanner Printing .................................................................. 21Borderless Printing ............................................................. 21Borderless Printing at all Four Edges .................................... 21

CCannot Print ...................................................................... 45Carriage ........................................................................ 7, 52Cleaner Brush .................................................................... 34Cleaning the Printer ............................................................ 33Consumables ..................................................................... 57Cutter Blade ...................................................................... 57Cutter Grooves................................................................... 52

EEnlarged Printing ............................................................... 22Error Message.................................................................... 41

FFunctions Menu ....................................................... 9, 24, 26

GGARO Status Monitor ........................................................ 17

HHead Cleaning ................................................................... 38Holder Stopper................................................................... 10Horizontal Banners ............................................................. 21

IInk Tank Cover .................................................................. 31Ink Tanks .................................................................... 31, 57

JJammed Cut Sheets............................................................. 54Jammed Roll Media............................................................ 51

LLayout Sheet...................................................................... 20Loading Roll Media............................................................ 10

MMAIN MENU.................................................................... 26Main Sheet ........................................................................ 19Maintenance Cartridge ........................................................ 57Maintenance Sheet ............................................................. 20Message ...................................................................... 41, 51Multiple Page Printing ........................................................ 22

NNetwork ............................................................................ 46Nozzle Check Print............................................................. 36

OOffline ................................................................................ 9Online................................................................................. 9Online button................................................................. 9, 24Other Problems .................................................................. 50

PPage Setup Sheet ................................................................ 19Paper Alignment Line ................................................... 12, 14Paper Catch Guide.............................................................. 11

Paper Jam ..........................................................................51Paper Source button ............................................................10Paperweight .......................................................................12Platen ................................................................................14Poster Printing....................................................................23Power button ........................................................................8Print Quality Trouble...........................................................47Print Types.........................................................................18Printer Back View.................................................................6Printer Driver .....................................................................18Printer Front View ................................................................6Printer Part Names ................................................................6Printhead ...........................................................................57Printing .............................................................................16Printing Objective ...............................................................21Printing with Watermarks ....................................................23

RReduced Printing ................................................................22Release Lever.........................................................12, 52, 54Remaining Roll Media Detection Function .............................13Replacing Ink Tanks............................................................30Right Back Cover ...........................................................7, 30Roll Holder ........................................................................10Roll Holder Slot..................................................................11Roll Media lamp .................................................................10Roll Media Sizes.................................................................57

SSetting Up the Printer Driver ................................................21Sleep Mode ..........................................................................9Stop/Eject button ................................................................17

TTCP/IP ..............................................................................46The Printer .........................................................................34Top Cover....................................................7, 11, 34, 51, 54Turning OFF the Power Supply ..............................................8Turning ON the Printer ..........................................................8Type............................................................................13, 57

VVertical Banners .................................................................21

WWindows .....................................................................16, 17

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59This manual is binded with care of recycling. Recoupment or recycling is recommended when this becomes unnecessary.

AB7-5335-V1 Printed in JapanOcé-Technologies B.V.