FAQs – Laterals

1. I have forgotten my credentials and hence I am unable to logon to the careers portal. Your registered email ID is the username and to retrieve your password, click on the ' Forgot

Password? ' link provided at the logon screen

You will be directed to the Password Reset screen as shown below

Enter your email id with which you were registered in Infosys careers portal and click on 'Request Password'. Password will be reset and you will receive an email from talentacquisition@infosys.com at your registered email id in sometime. The mail will contain the new login credentials. Please check your spam mailbox as well since there is a possibility of the mail going to spam.

2. Can I login using LinkedIn Account? Yes, login is possible with the LinkedIn Account. Click on Log in with LinkedIn tab provided at the

logon screen and click on allow access after filling in the LinkedIn credentials.

The account will then be authenticated by LinkedIn and the screen will pop up asking to either link an existing Career Site ID to the LinkedIn Account, or for creating a new ID that will be linked to the Linked in account.

The Registration will get completed on accepting the Data Privacy Statement.

Once you are registered at Career site with your LinkedIn Account, then “fetch data from LinkedIn” button will appear on “MY Profile”.

Click on Fetch data from Linkedln & details from your linkedln account would be fetched.Verify your detail & & Accept to Proceed & Update. Your profile would be updated with the details

fetched from Linkedln.

3. How do I search for relevant jobs? Please click on the ‘Job Opportunities’.

You will be directed to Job Opportunities page where the user will get three options Current Opportunities: will display the current openings, search can be done by using the

filters and shortlisting jobs based on preferred criterion.

Browse by Domain: Will display the job domains e.g. Cloud and Mobility Jobs on click of any of the job domains the corresponding jobs under that domain will appear.

Browse by Location: Search for job can be done on the basis of location here. On choosing this section the maps of the corresponding country (for e.g. India in this case) appears and on scrolling on the highlighted regions the number of job opportunities in that region appears and on clicking it the jobs appear. Here an additional filter on the basis of job title has also been provided.

Please choose a suitable job opening from amongst the search results and apply to it.4. I have filled in all the details and submitted the application but still the status is shown as

‘Draft’. Draft means that your application is still with you and not yet submitted to Infosys.

o To re-check click on the ‘View All’ button under My Applications widget on home page. If the application status is ‘In Process’, this implies that the application has been submitted successfully.

If the status is still reflecting as ‘Draft’, please follow the steps mentioned below to submit the

application successfully.

a. Click on the ‘View All’ button under My Applications widget on home page

b. Hover the mouse over the draft application, ‘Submit’ and ‘Delete’ buttons will be visible.

c. Click on Submit to convert ‘Draft’ application to ‘In Process’

d. If the profile is 100% percent complete then application will get submitted and status will change to ‘In Process’. Even if the profile is complete and if a questionnaire is tagged with the application for which the candidate has applied then a pop up will appear on the screen with the questionnaire which needs to be filled by the candidate.

If Profile is incomplete then below message will come to complete the profile. Click on ‘Click here’ to complete the profile.

e. Once you complete the Profile and click on ‘Submit’, if any of the fields are missing, the system will prompt you to enter them.

f. However, if all the sections have been filled, the following message will be displayed on the screen. Click on Proceed to submit the application

g. The below confirmation message will appear on top of screen

5. Can I edit my application after submitting it? It is not possible to make any changes after the application has been submitted; changes are

possible only in the “Prescreening” stage. No changes are allowed once application reaches “To be screened” stage. Hence, please ensure that you enter all the details correctly before submitting the application.

6. Can I apply for more than one job? Yes, you may apply for more than one job. Please search for relevant job openings and apply

against the same.

7. I have applied for a job. What next? Once you have applied to a job opening, your application will be stored in our database and we

will review it against our requirements. You can visit the ‘My Applications’ widget on home page to check the status of your application. If your profile meets the desired criterion, the team will contact you and you will be requested to fill and submit a more detailed application form.

8. Can I use any browser to fill the application form? We recommend that you use the following version (or higher) of chrome 31, Firefox 26, Safari 6

and Internet Explorer 9 browsers to fill the application form.

9. Can I get an alert on my registered email ID if a there is any Job Opening matching with my skills?

A weekly or monthly Job Alert can be created if you want to get the mails delivered to your registered email ID, for all the Job Openings matching the keywords you have chosen while creating Job Alert.