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1. Hasil Output SPSS Validitas dan Reliabilitas Variabel X

Correlations

X1 X2 X3 X4 X5 X6 X7 X8 X9 X10 Total

X1 Pearson

Correlation1 .439** .584** .371** .215 .477** .373** .582** .180 .482** .700**

Sig. (2-tailed) .000 .000 .003 .099 .000 .003 .000 .169 .000 .000

N 60 60 60 60 60 60 60 60 60 60 60

X2 Pearson

Correlation.439** 1 .339** .291* .509** .396** .441** .164 .379** .461** .664**

Sig. (2-tailed) .000 .008 .024 .000 .002 .000 .209 .003 .000 .000

N 60 60 60 60 60 60 60 60 60 60 60

X3 Pearson

Correlation.584** .339** 1 .479** .324* .270* .400** .603** .323* .550** .740**

Sig. (2-tailed) .000 .008 .000 .012 .037 .002 .000 .012 .000 .000

N 60 60 60 60 60 60 60 60 60 60 60

X4 Pearson

Correlation.371** .291* .479** 1 .482** .370** .206 .506** .177 .344** .640**

Sig. (2-tailed) .003 .024 .000 .000 .004 .115 .000 .177 .007 .000

N 60 60 60 60 60 60 60 60 60 60 60

X5 Pearson

Correlation.215 .509** .324* .482** 1 .119 .439** .217 .534** .462** .673**

Sig. (2-tailed) .099 .000 .012 .000 .365 .000 .095 .000 .000 .000

N 60 60 60 60 60 60 60 60 60 60 60

X6 Pearson

Correlation.477** .396** .270* .370** .119 1 .165 .331** .140 .408** .538**

Sig. (2-tailed) .000 .002 .037 .004 .365 .208 .010 .288 .001 .000

N 60 60 60 60 60 60 60 60 60 60 60

X7 Pearson

Correlation

.373** .441** .400** .206 .439** .165 1 .138 .295* .452** .599**

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Reliability Statistics

Cronbach's

Alpha N of Items

.762 10

Sig. (2-tailed) .003 .000 .002 .115 .000 .208 .294 .022 .000 .000

N 60 60 60 60 60 60 60 60 60 60 60

X8 Pearson

Correlation.582** .164 .603** .506** .217 .331** .138 1 .219 .512** .643**

Sig. (2-tailed) .000 .209 .000 .000 .095 .010 .294 .092 .000 .000

N 60 60 60 60 60 60 60 60 60 60 60

X9 Pearson

Correlation.180 .379** .323* .177 .534** .140 .295* .219 1 .568** .591**

Sig. (2-tailed) .169 .003 .012 .177 .000 .288 .022 .092 .000 .000

N 60 60 60 60 60 60 60 60 60 60 60

X1

0

Pearson

Correlation.482** .461** .550** .344** .462** .408** .452** .512** .568** 1 .798**

Sig. (2-tailed) .000 .000 .000 .007 .000 .001 .000 .000 .000 .000

N 60 60 60 60 60 60 60 60 60 60 60

Tot

al

Pearson

Correlation.700** .664** .740** .640** .673** .538** .599** .643** .591** .798** 1

Sig. (2-tailed) .000 .000 .000 .000 .000 .000 .000 .000 .000 .000

N 60 60 60 60 60 60 60 60 60 60 60

**. Correlation is significant at the 0.01

level (2-tailed).

*. Correlation is significant at the 0.05

level (2-tailed).

2. Hasil output SPSS Validitas dan Reliabilitas Variabel Y

Reliability Statistics

Cronbach's

Alpha N of Items

.753 10

Correlations

Y1 Y2 Y3 Y4 Y5 Y6 Y7 Y8 Y9 Y10 Total

Y1 Pearson

Correlation1 .415** .258* .419** .451** .197 .482** .394** .529** .411** .723**

Sig. (2-tailed) .001 .047 .001 .000 .132 .000 .002 .000 .001 .000

N 60 60 60 60 60 60 60 60 60 60 60

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Y2 Pearson

Correlation.415** 1 .261* .499** .284* .221 .063 .479** .343** .465** .649**

Sig. (2-tailed) .001 .044 .000 .028 .090 .631 .000 .007 .000 .000

N 60 60 60 60 60 60 60 60 60 60 60

Y3 Pearson

Correlation.258* .261* 1 .397** .530** .222 .053 .250 .435** .211 .608**

Sig. (2-tailed) .047 .044 .002 .000 .088 .689 .054 .001 .106 .000

N 60 60 60 60 60 60 60 60 60 60 60

Y4 Pearson

Correlation.419** .499** .397** 1 .232 .377** .008 .254* .399** .419** .633**

Sig. (2-tailed) .001 .000 .002 .074 .003 .950 .050 .002 .001 .000

N 60 60 60 60 60 60 60 60 60 60 60

Y5 Pearson

Correlation.451** .284* .530** .232 1 .158 .359** .187 .570** .282* .683**

Sig. (2-tailed) .000 .028 .000 .074 .228 .005 .151 .000 .029 .000

N 60 60 60 60 60 60 60 60 60 60 60

Y6 Pearson

Correlation.197 .221 .222 .377** .158 1 .158 .180 .201 .316* .461**

Sig. (2-tailed) .132 .090 .088 .003 .228 .229 .168 .124 .014 .000

N 60 60 60 60 60 60 60 60 60 60 60

Y7 Pearson

Correlation.482** .063 .053 .008 .359** .158 1 .047 .379** .020 .403**

Sig. (2-tailed) .000 .631 .689 .950 .005 .229 .721 .003 .878 .001

N 60 60 60 60 60 60 60 60 60 60 60

Y8 Pearson

Correlation.394** .479** .250 .254* .187 .180 .047 1 .423** .302* .582**

Sig. (2-tailed) .002 .000 .054 .050 .151 .168 .721 .001 .019 .000

N 60 60 60 60 60 60 60 60 60 60 60

Y9 Pearson

Correlation.529** .343** .435** .399** .570** .201 .379** .423** 1 .529** .795**

Sig. (2-tailed) .000 .007 .001 .002 .000 .124 .003 .001 .000 .000

N 60 60 60 60 60 60 60 60 60 60 60

Y10 Pearson

Correlation.411** .465** .211 .419** .282* .316* .020 .302* .529** 1 .626**

Sig. (2-tailed) .001 .000 .106 .001 .029 .014 .878 .019 .000 .000

N 60 60 60 60 60 60 60 60 60 60 60

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Total Pearson

Correlation.723** .649** .608** .633** .683** .461** .403** .582** .795** .626** 1

Sig. (2-tailed) .000 .000 .000 .000 .000 .000 .001 .000 .000 .000

N 60 60 60 60 60 60 60 60 60 60 60

**. Correlation is significant at the 0.01

level (2-tailed).

*. Correlation is significant at the 0.05 level

(2-tailed).

3. Korelasi Variabel Kualitas

4. Koefisien DeterminasiModel Summary

Model R R Square

Adjusted R

Square

Std. Error of the

Estimate

1 .835a .697 .691 2.156

a. Predictors: (Constant), Kualitas_Pelayanan

ANOVAb

Model Sum of Squares df Mean Square F Sig.

1 Regression 618.851 1 618.851 133.194 .000a

Residual 269.482 58 4.646

Total 888.333 59

a. Predictors: (Constant), Kualitas_Pelayanan

b. Dependent Variable: Kepuasan_Pelanggan

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Correlations

Kualitas_Pelaya

nan

Kepuasan_Pelan

ggan

Kualitas_Pelayanan Pearson Correlation 1 .835**

Sig. (2-tailed) .000

N 60 60

Kepuasan_Pelanggan Pearson Correlation .835** 1

Sig. (2-tailed) .000

N 60 60

**. Correlation is significant at the 0.01 level (2-tailed).

5. Persamaan Regresi

Coefficientsa

Model

Unstandardized Coefficients

Standardized

Coefficients

t Sig.B Std. Error Beta

1 (Constant) 9.541 2.841 3.359 .001

Kualitas_Pelayanan .783 .068 .835 11.541 .000

a. Dependent Variable: Kepuasan_Pelanggan

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Foto Bersama Karyawan Pecel Lele Lela Depok

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