© veronica martinez, 2002 the value matrix a framework to describe and create value veronica...

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© Veronica Martinez, The Value Matrix a Framework to Describe and Create Value Veronica Martinez-Hernandez Ph.D Student Supervised by: Dr Umit Bititci and Prof Allan Carrie Research Presentation Day 2002

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Page 1: © Veronica Martinez, 2002 The Value Matrix a Framework to Describe and Create Value Veronica Martinez-Hernandez Ph.D Student Supervised by: Dr Umit Bititci

© Veronica Martinez, 2002

The Value Matrix a Framework to Describe

and Create Value

Veronica Martinez-HernandezPh.D Student

Supervised by: Dr Umit Bititci

and Prof Allan Carrie

Research Presentation Day

2002

Page 2: © Veronica Martinez, 2002 The Value Matrix a Framework to Describe and Create Value Veronica Martinez-Hernandez Ph.D Student Supervised by: Dr Umit Bititci

© Veronica Martinez, 2002

Why study Value?From Theory:

Finances

Marketing

Operations

From Practice:

Misinterpretation of Value

“low prices, brand, etc”

Lack of value direction

Research Question

Results

Point of Departure

Contributions

Page 3: © Veronica Martinez, 2002 The Value Matrix a Framework to Describe and Create Value Veronica Martinez-Hernandez Ph.D Student Supervised by: Dr Umit Bititci

© Veronica Martinez, 2002

Weaknesses of Current Solutions

Traditional frameworks Do Not describe the creation of current value

Current frameworks are just focused on the value creation for the organisation.

Lack of links from operations to customers/ stakeholders in creating value

Research Question

Results

Point of Departure

Contributions

Page 4: © Veronica Martinez, 2002 The Value Matrix a Framework to Describe and Create Value Veronica Martinez-Hernandez Ph.D Student Supervised by: Dr Umit Bititci

© Veronica Martinez, 2002

Unsolved issues in Value Creation

Integration of customers/stakeholders to the value creation process

Complete definition of Value from strategic management

Lack of Guidelines to create value.

Lack of a complete framework to classify current values. If existent, there is not complete.

Research Question

Results

Point of Departure

Contributions

Page 5: © Veronica Martinez, 2002 The Value Matrix a Framework to Describe and Create Value Veronica Martinez-Hernandez Ph.D Student Supervised by: Dr Umit Bititci

© Veronica Martinez, 2002

Initial Questions

RQo.- Is there any definition that reflects value from stakeholders and business perspective?

Therefore…

Why is important to define Value?

NO

Research Question

Results

Point of Departure

Contributions

Page 6: © Veronica Martinez, 2002 The Value Matrix a Framework to Describe and Create Value Veronica Martinez-Hernandez Ph.D Student Supervised by: Dr Umit Bititci

© Veronica Martinez, 2002

Research Question 1

Research Question

Results

Point of Departure

Contributions

RQ1. Does Value comes in Hard and Soft Value Dimensions?

Hard Soft

45%

55%

Page 7: © Veronica Martinez, 2002 The Value Matrix a Framework to Describe and Create Value Veronica Martinez-Hernandez Ph.D Student Supervised by: Dr Umit Bititci

© Veronica Martinez, 2002

Research Question 2

RQ2. Are the value propositions of the Value Matrix valid?

Research Question

Results

Point of Departure

Contributions

Page 8: © Veronica Martinez, 2002 The Value Matrix a Framework to Describe and Create Value Veronica Martinez-Hernandez Ph.D Student Supervised by: Dr Umit Bititci

© Veronica Martinez, 2002

Research Questions 3 and 4

RQ3. What is the Unit of Analysis of the Value Matrix?

RQ4. Can an organisation have more than one value propositions?

Research Question

Results

Point of Departure

Contributions

Page 9: © Veronica Martinez, 2002 The Value Matrix a Framework to Describe and Create Value Veronica Martinez-Hernandez Ph.D Student Supervised by: Dr Umit Bititci

© Veronica Martinez, 2002

Research Question 5

RQ5. Are there particular characteristics “footprints” for each

value propositions of the value matrix?

Research Question

Results

Point of Departure

Contributions

Page 10: © Veronica Martinez, 2002 The Value Matrix a Framework to Describe and Create Value Veronica Martinez-Hernandez Ph.D Student Supervised by: Dr Umit Bititci

© Veronica Martinez, 2002

Contributions to knowledge

Research Question

Results

Point of Departure

Contributions

Value can be deployed on Hard and Soft

The value propositions of the value matrix are valid to describe and/or classify businesses

The Value Cube Provides two new value propositions “Simplifiers” and “Socialisors”

The Value Cube can be applied to BU, FU or whole organisation

Page 11: © Veronica Martinez, 2002 The Value Matrix a Framework to Describe and Create Value Veronica Martinez-Hernandez Ph.D Student Supervised by: Dr Umit Bititci

© Veronica Martinez, 2002

Contributions to practice

Research Question

Results

Point of Departure

Contributions

The Value Cube focus on business strategy to:* Select Customers and* Create operational focus

For organisations this delivers:

A tool to identify the value prop. of your business A Set of guidelines of How organisations could align their resources to create value

A tool to assess the performance of the value creation of your business.

Page 12: © Veronica Martinez, 2002 The Value Matrix a Framework to Describe and Create Value Veronica Martinez-Hernandez Ph.D Student Supervised by: Dr Umit Bititci

© Veronica Martinez, 2002

Questions

??