- unclassified - knowledge continuity in iai needs, processes & insights avi kedem cko, iai- israeli...
TRANSCRIPT
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- - Unclassified - Knowledge Continuity in IAI Needs, Processes & Insights Avi Kedem CKO, IAI- Israeli Aircraft Industries www.iai.co.il
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- 2 KM Program Nov 2013 Special mission and early warning aircraft Unmanned air vehicle systems Radars and electronic intelligence Strategic defense systems Missiles and loitering weapons Passenger-to-freight aircraft conversions Satellites and space systems IAI is a World Leading Aerospace Company
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- 3 KM Program Nov 2013 Employees: 17,000 2013 results: Sales: $3.5B Backlog: $10B R&D: $180M Reporting company Global company over 80% export IAI Groups Systems Missiles & Space ELTA Systems Military Aircraft Commercial Aircraft Bedek Aviation Engineering IAI is a World Leading Aerospace Company
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- 4 KM Program Nov 2013 What is KM? Performance support knowledge Tacit Explicit Tacit Performance support knowledge
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- 5 KM Program Nov 2013 Knowledge Continuity Retention and Transfer Existing Teams of Experts Retiring Experts
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- 6 KM Program Nov 2013 Knowledge Life Cycle Future ExpertRetiring Expert Non Structured process Structured process Explicit Knowledge Information Retiring Experts
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- 7 KM Program Nov 2013 Employees 3040 50 60 70 65 Age Age Distribution of Workers Retiring Experts In the US and Canada 20% of the total work force will leave this decade Minimizing organizational business loss: the estimated loss of experts knowledge $100,000
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- 8 KM Program Nov 2013 Documenting Packaging Designing user friendly interface Building a performance support knowledge - base Embedding the knowledge into the organizations processes Reuse of the retained knowledge Scope Definition - Mapping Integration Knowledge - base Creation Knowledge Capturing & Packaging Methodology in IAI Mapping processes and subjects Prioritizing according to criticality Retiring Experts
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- 9 KM Program Nov 2013 User friendly documents using structured templates Edited video e Learning Training Best practices / Standards Organized existing documents
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- 10 KM Program Nov 2013 Pareto Principle 20/80 5% 75% Focus on Critical Knowledge
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- 11 KM Program Nov 2013 11 Scope Definition - Mapping IntegrationKnowledge-base Creation Knowledge Capturing & Packaging Mapping & Prioritization
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- 12 KM Program Nov 2013 12 Scope Definition - Mapping IntegrationKnowledge-base Creation Knowledge Capturing & Packaging Capturing & Packaging
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- 13 KM Program Nov 2013 Scope Definition - Mapping IntegrationKnowledge-base Creation Knowledge Capturing & Packaging Designing & Building
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- 14 KM Program Nov 2013 Scope Definition - Mapping IntegrationKnowledge-base Creation Knowledge Capturing & Packaging Designing & Building
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- 15 KM Program Nov 2013 The retiring expert The future expert The process coordinator KM consultant The manager Website developer Who is involved? Retiring Experts
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- 16 KM Program Nov 2013 Duration: 4-6 month (net) Weekly hours: The expert and the future expert, 6 -10 hours a week, each Time investment Retiring Experts
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- 17 KM Program Nov 2013 Objective sharing explicit knowledge in an existing team of experts Process very similar to that used for retiring expert Emphasis placed on introducing a culture of constant sharing of explicit and tacit knowledge Knowledge continuity Existing team of experts Existing Teams of Experts
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- 18 KM Program Nov 2013 Personal Insights Retiring Experts Are experts willing to share their knowledge? 70% - Always willing 20% - A year plus before retirement 10% - Never Essential prerequisite for success of Knowledge preservation The experts: willing to share their knowledge The future expert / team: willingness and desire to learn and share The manager: active support of the process
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- - Unclassified - THANK YOU Avi Kedem CKO, IAI- Israeli Aircraft Industries [email protected]