To: means to the person you are sending the email to.

CC: Carbon copy, to add additional addresses. BBC: Blind carbon copy, to add additional

addresses without any other person knowing. Subject: what the email is about. Sending an attachment: attaching any

document/file to the email. Downloading an attachment: click to download

the attachment, there is a risk of downloading files that are sent from people you don’t know, or files from the web.

Email terms

Reply: it sets of the email for you so you don’t have to re-enter it to send a message back.

Forward: to pass on the email to someone else.

Email terms

Compressing files into zipped folder• Screenshot of compressing

I saved emails in different folders to stay organised, so different types of emails

Saving emails and files

Sending a compressed email

Email signature

A signature is a automatic ending to every email.

An automated reply is an automatic email sent to someone that is trying to email you, telling them you are away/ busy.

Contacts Is where you add people you regularly email.

Contacts

Setting up an email group

Choose an appropriate name(avoid nicknames and pet names) that is recognisable to your name e.g jsmith

Proofread your emails, check if there's any mistakes and avoid using slang. And never use offensive language, it is unprofessional.

Be concise and get to the point of why you are emailing Set the tone, don’t use caps lock as it makes it out like

you are shouting at them. Always start off emails with a warm greeting, e.g good afternoon

Mind your manners, always you please and thank you often.

Email etiquette

Cables unplugged – carefully re-connect them

Internet service provider error- Stolen password

Email errors