# t o g e t h e r l e e d s - your healthwatch leeds · # t o g e t h e r l e e d s keep up-to-date...

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3 April 2020 #TogetherLeeds Coronavirus community and voluntary sector bulletin Stay home. Protect the NHS. Save lives #TogetherLeeds What is this? This bulletin has been designed to keep you updated on the latest news from the Leeds health and care system, which you can share with your networks. Now, more than ever, we need to support our communities in the face of this global health emergency. This is where the collective efforts of our colleagues in the community and voluntary sector can make a real difference. Together we’re stronger, together we can reduce the impact of coronavirus on our communities and together we can support those who sadly experience the loss of loved ones. #TogetherLeeds #TogetherLeeds This is Number 1 Stay home. Protect the NHS. Save lives Everyone must stay at home to help stop the spread of coronavirus. People should only leave the house for very limited purposes: shopping for basic necessities, e.g. food and medicine, which must be as infrequent as possible one form of exercise a day, e.g. a run, walk, or cycle – alone or with members of your household any medical need, including to donate blood, avoid or escape risk of injury or harm, or to provide care or to help a vulnerable person travelling for work purposes, but only where you cannot work from home People in the most at risk group, ‘shielded’ or extremely vulnerable, shouldn’t leave the house at all for 12 weeks. If you have symptoms of coronavirus don’t go to a GP, pharmacy or hospital. You need to self-isolate at home and use the NHS 111 service. If your condition doesn’t improve or you can’t cope with the illness please call NHS 111. For the latest NHS information visit www.nhs.uk/coronavirus Now, more than ever, we need to support our communities in the face of this global health emergency. This is where the collective efforts of our colleagues in the community and voluntary sector can make a real difference. Together we’re stronger, together we can reduce the impact of coronavirus on our communities and together we can support those who sadly experience the loss of loved ones. This is the first edition of a weekly bulletin we’ll be producing. It concentrates on ensuring we can use your networks and contacts to share some really key pieces of information from the NHS and Leeds City Council. Future editions will look at wider health and wellbeing as the lockdown continues, with a particular focus on those people in the ‘shielding’ cohort who in effect are housebound for 12 weeks. We’d welcome your thoughts on future topics, in the meantime please do share these messages through all available channels. Hannah Davies (Healthwatch Leeds), Jagdeep Passan (Leeds Involving People), Pip Goff (Forum Central) #TogetherLeeds Keep up-to-date with council service changes Find out how council services are affected and how to get help by visiting www.leeds.gov.uk/coronavirus. This includes support with food, money or work and emergency childcare support as well accessing help if you cannot get out. Support for extremely vulnerable patients – Leeds City Council helpline A citywide helpline is available matching people with the support. If you need any help to get food or medication delivered then please call the Leeds City Council helpline on 0113 378 1877. We will do our best to assist you. This number will be staffed seven days a week during standard office hours. You may also call and leave us a voicemail at any time. Emergency food response If someone is finding it difficult to access food due to financial constraints or due to self-isolation they’re eligible for help. To make a referral on behalf of someone please fill out ‘Referral for Emergency Food Provision (COVID-19)’ form which is available by emailing [email protected]. Please provide as much information as possible and return the form to [email protected]. You can also contact the Leeds Welfare Support Team on 0113 376 0330. Citywide volunteering programme Our colleagues at Voluntary Action Leeds have set up a COVID-19 community volunteer programme with Leeds City Council. This offers a range of ways people can help in a coordinated and safe way during the COVID-19 outbreak. Please encourage people to sign up online, email [email protected] or call on 0113 297 7920. #TogetherLeeds Leeds GP practices still open but access has changed From now on, you’ll notice differences in primary care. For example, your GP surgery will now want to speak to you on the phone or online. GP practices in the city have moved the majority of their appointments to telephone or video consultations. Face-to-face appointments are still offered where absolutely necessary with patients being advised accordingly. In addition, any practices that previously provided same-day walk-in appointments have suspended this option. Please share this tweet with your followers and feel free to use the graphic in any other communication materials you may be producing. Important update on referrals for anyone registered with a Leeds GP practice As part of the response to coronavirus (COVID-19), GP practices in Leeds will no longer be referring people for routine hospital appointments with only urgent referrals being offered. This means GPs in Leeds can’t refer for the following hospital services, and all waiting lists are now closed. Outpatient appointments Diagnostic tests for most conditions – GPs will let people know if there are any tests that still need to be carried out Non-urgent sight impairment issues – support will continue to be provided for urgent issues Support will continue to be provided for anyone needing help in an emergency such as a life or limb threatening illness or injury. Please feel free to share this message and social media resources. #TogetherLeeds Visiting suspended at city’s hospitals Leeds Teaching Hospitals NHS Trust has suspended visiting times across all its hospitals. There are some exceptions: the patient is receiving end of life care the visitor is a birthing partner accompanying a woman in labour At Leeds Children’s Hospital, only one parent or appropriate adult can be with their child at any given time, and currently no other children will be able to visit. Leeds and York Partnership NHS Foundation Trust has also suspended visiting times across all its hospitals. For those with family outside Leeds, similar restrictions are likely to be in force across hospitals in England. Avoid over ordering and stockpiling medicines We’re urging patients not to over order their repeat prescriptions and to order as you’d normally do. Please don’t ask for an increased supply of medicines, only order one month at a time, unless you’ve been advised differently by your healthcare professional. Please share this tweet with your followers and feel free to use the graphic in any other communication materials you may be producing #TogetherLeeds We want to know about how it is for you? We want to check in with you to see how things are going. We have a couple of questions for you that will help us inform organisations in Leeds how you are getting on during these difficult times. Click here to give your answers How is it for you? Weekly Check in from us #TogetherLeeds https://healthwatchleeds.co.uk

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Page 1: # T o g e t h e r L e e d s - Your Healthwatch Leeds · # T o g e t h e r L e e d s Keep up-to-date with council service changes F in d o ut h o w c ou ncil services are affected

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# T o g e t h e r L e e d sC o r o n a v i r u s c o m m u n i t y a n dv o l u n t a r y s e c t o r b u l l e t i n

Stay home. Pr

otect the NHS. S

ave live

s

# T o g e t h e r L e e d s

W h a t i s t h i s ?  

This bulletin has been designed to keepyou updated on the latest news from theLeeds health and care system, which youcan share with your networks.

Now, more than ever, we need to supportour communities in the face of this globalhealth emergency. This is where thecollective efforts of our colleagues in thecommunity and voluntary sector canmake a real difference. Together we’restronger, together we can reduce theimpact of coronavirus on our communitiesand together we can support those whosadly experience the loss of loved ones.

#TogetherLeeds

# T o g e t h e r L e e d s

T h i s i s N u m b e r 1

S t a y h o m e . P r o t e c t t h e N H S . S a v e l i v e s

Everyone must stay at home to help stop the spread of coronavirus. Peopleshould only leave the house for very limited purposes:

shopping for basic necessities, e.g. food and medicine, which must be asinfrequent as possibleone form of exercise a day, e.g. a run, walk, or cycle – alone or with membersof your householdany medical need, including to donate blood, avoid or escape risk of injury orharm, or to provide care or to help a vulnerable persontravelling for work purposes, but only where you cannot work from home

People in the most at risk group, ‘shielded’ or extremely vulnerable, shouldn’tleave the house at all for 12 weeks.

If you have symptoms of coronavirus don’t go to a GP, pharmacy orhospital. You need to self-isolate at home and use the NHS 111 service. Ifyour condition doesn’t improve or you can’t cope with the illness please callNHS 111. For the latest NHS information visit www.nhs.uk/coronavirus

Now, more than ever, we need to support our communities in the face of this globalhealth emergency. This is where the collective efforts of our colleagues in thecommunity and voluntary sector can make a real difference. Together we’restronger, together we can reduce the impact of coronavirus on our communities andtogether we can support those who sadly experience the loss of loved ones.This is the first edition of a weekly bulletin we’ll be producing. It concentrates onensuring we can use your networks and contacts to share some really key pieces ofinformation from the NHS and Leeds City Council. Future editions will look at widerhealth and wellbeing as the lockdown continues, with a particular focus on thosepeople in the ‘shielding’ cohort who in effect are housebound for 12 weeks.We’d welcome your thoughts on future topics, in the meantime please do sharethese messages through all available channels.

Hannah Davies (Healthwatch Leeds), Jagdeep Passan (Leeds Involving People),Pip Goff (Forum Central)

# T o g e t h e r L e e d s

K e e p u p - t o - d a t e w i t h c o u n c i l s e r v i c e c h a n g e s

Find out how council services are affected and how to get help by visitingwww.leeds.gov.uk/coronavirus. This includes support with food, money or workand emergency childcare support as well accessing help if you cannot get out.

Support for extremely vulnerable patients – Leeds City Council helplineA citywide helpline is available matching people with the support. If you need anyhelp to get food or medication delivered then please call the Leeds City Councilhelpline on 0113 378 1877. We will do our best to assist you.This number will be staffed seven days a week during standard office hours. Youmay also call and leave us a voicemail at any time.

E m e r g e n c y f o o d r e s p o n s e

If someone is finding it difficult to access food due to financial constraints or due toself-isolation they’re eligible for help.

To make a referral on behalf of someone please fill out ‘Referral for Emergency FoodProvision (COVID-19)’ form which is available by emailing [email protected].

Please provide as much information as possible and return the form [email protected]. You can also contact the Leeds Welfare Support Team on 0113376 0330.

C i t y w i d e v o l u n t e e r i n g p r o g r a m m e

Our colleagues at Voluntary Action Leeds have set up a COVID-19 communityvolunteer programme with Leeds City Council.

This offers a range of ways people can help in a coordinated and safe way duringthe COVID-19 outbreak. Please encourage people to sign up online, [email protected] or call on 0113 297 7920.

# T o g e t h e r L e e d s

L e e d s G P p r a c t i c e s s t i l l o p e n b u t a c c e s s h a s c h a n g e d

From now on, you’ll notice differences in primary care. For example, your GPsurgery will now want to speak to you on the phone or online. GP practices in thecity have moved the majority of their appointments to telephone or videoconsultations. Face-to-face appointments are still offered where absolutelynecessary with patients being advised accordingly. In addition, any practices thatpreviously provided same-day walk-in appointments have suspended this option.

Please share this tweet with your followers and feel free to use the graphic inany other communication materials you may be producing.

I m p o r t a n t u p d a t e o n r e f e r r a l s f o r a n y o n e r e g i s t e r e dw i t h a L e e d s G P p r a c t i c e

As part of the response to coronavirus (COVID-19), GP practices in Leeds will nolonger be referring people for routine hospital appointments with only urgent referralsbeing offered.This means GPs in Leeds can’t refer for the following hospital services, and allwaiting lists are now closed.

Outpatient appointmentsDiagnostic tests for most conditions – GPs will let people know if there are anytests that still need to be carried outNon-urgent sight impairment issues – support will continue to be provided forurgent issues

Support will continue to be provided for anyone needing help in an emergency suchas a life or limb threatening illness or injury.Please feel free to share this message and social media resources.

# T o g e t h e r L e e d s

V i s i t i n g s u s p e n d e d a t c i t y ’ s h o s p i t a l s

Leeds Teaching Hospitals NHS Trust has suspended visiting times across all itshospitals. There are some exceptions:

the patient is receiving end of life carethe visitor is a birthing partner accompanying a woman in labour

At Leeds Children’s Hospital, only one parent or appropriate adult can be withtheir child at any given time, and currently no other children will be able to visit.Leeds and York Partnership NHS Foundation Trust has also suspended visitingtimes across all its hospitals.For those with family outside Leeds, similar restrictions are likely to be in forceacross hospitals in England.

A v o i d o v e r o r d e r i n g a n d s t o c k p i l i n g m e d i c i n e s

We’re urging patients not to over order their repeat prescriptions and to order asyou’d normally do. Please don’t ask for an increased supply of medicines, only orderone month at a time, unless you’ve been advised differently by your healthcareprofessional.Please share this tweet with your followers and feel free to use the graphic in anyother communication materials you may be producing

# T o g e t h e r L e e d s

We want to know about how it is for you? We want to check inwith you to see how things are going. We have a couple ofquestions for you that will help us inform organisations inLeeds how you are getting on during these difficult times.Click here to give your answers

H o w i s i t f o r y o u ? W e e k l y   C h e c k   i n   f r o m u s

# T o g e t h e r L e e d s

https://healthwatchleeds.co.uk