SESSION 1 – MONDAY, 9:15-10:15 A.M. Making a CASE for Re-Thinking Upperclass Community Development Suite 2 Luke Ahrens, Residential Community Director - Upperclass Experience, Case Western Reserve University It’s easy (and sometimes accurate) to dismiss upperclass students (Junior, Senior, Senior+) as disengaged, disconnected, and uninterested in engaging in their residential community. While much of our energy is devoted towards supporting our first and second year students, it's important to recognize our upperclass students as valuable leaders in our residential communities that face their own unique sets of transitions and challenges. By identifying the specific interests, strengths, and challenges of this population, we can intentionally develop structures, programs, and initiatives that best support upperclass residential communities. This interactive session will explore current research regarding the upperclass experience, introduce staffing and programmatic efforts for the Case Western Reserve University Upperclass Experience, and provide space for participants to discuss current efforts on their campuses and brainstorm strategies and ideas for future initiatives to maximize their upperclass residential communities. Recommended Audience: Mid-Level Professionals

GLACUHO Budget and Finance Suite 3 Justin Schuch, GLACUHO Treasurer, Assistant Director of Residence Life for Leadership Development, Western Illinois University Michelle Sujka, GLACUHO President, Assistant Director, University of Cincinnati Tiffany Gonzales, GLACUHO President-Elect, Assistant Director, University of Illinois at Chicago Paul Hubinsky, GLACUHO Past President, Associate Director, Northwestern University This session will focus on GLACUHO’s budget and finances. The GLACUHO Treasurer, Tri-Presidents, and members of the Financial Advisory Board will share information on GLACUHO’s financial operations. Updates in the operating budget throughout the past fiscal, overview of spending, and plans for the coming year will be shared as well as larger scale details of GLACUHO’s finances in the future. This GLACUHO Budget and Finance Session will detail some of the bigger picture items of the association’s finances. GLACUHO members interested in learning more details about the day-to-day spending and overviews of GLACUHO’s finances can see budget updates, fiscal year spending overviews, and budget descriptions at www.glacuho.org/Budget_and_Finance. Recommended Audience: All GLACUHO Delegates

Ableism within College & University Housing and the Impact on the Profession Suite 4 Timothy Martin, Assistant Director of Residence Life, Saint Xavier University In higher education we pride ourselves on being advocates for the underrepresented and oppressed. However, our current job descriptions, expectations, and hiring system forces people with disabilities to fit within it, instead of us changing to be more inclusive of all people, regardless of ability. During this session, the presenters will define systemic ableism and encourage a critical examination of ableist paradigms and practices within college and university housing. Conversations will be guided in an effort to challenge paradigms, bring to light systemic ableism, and motivate innovative change to enhance departmental inclusivity of people regardless of ability. Recommended Audience: Mid-Level Professionals

Don’t Emphasize, Strategize. Developing an Effective Marketing Campaign Suite 5 Megan Corder, Assistant Director for Leadership Development and Marketing, Eastern Illinois University Jeremy Alexander, Associate Director for Marketing and Greek Court, Eastern Illinois University

Our communities are impressive. Our staff is friendly. Our services are outstanding. But how do we stand out? Take it from two marketing professionals, there’s power in the promotion. Promoting our services is an ever-changing processes and this program can help you get started. You have to have a strategy for success. This program will talk about creating, developing, and evaluating promotional campaigns for your department. The will include an example campaign and how it started, was adapted, and developed into a successful pillar of a department’s marketing process. Recommended Audience: Mid-Level Professionals

ACUHO-I Professional Standards and Ethical Principles Suite 6 Stacy Oliver-Sikorski, Senior Associate Director of Residence Life for Community Standards & Operations, Lake Forest College Join us for an introduction to both the updated ACUHO-I Professional Standards and Ethical Principles as well as the ACUHO-I Self-Assessment Guides. In this session, attendees will also learn about utilizing these documents for an assessment of their housing programs. There is something for everyone: business management, education and programming, facilities, emergency response, ethical hiring practices, and so much more. Learn the importance of standards to strategic and long-range planning, organizational/departmental structures, and daily decision-making. Recommended Audience: Entry Level Professionals

Job Searching: Should I Stay or Should I Go Now? Suite 7 Kristin Brewer, Area Coordinator, Baldwin Wallace University Aaron Copley-Spivey, Associate Director of Human Resources and Housing, Title IX Coordinator, Lutheran School of Theology at Chicago Making the decision to move on can be tricky, but FEAR NOT -- you are not alone. This session will talk about how to gracefully exit from a position, how to transition to new leadership, and most importantly, how you know when it’s time to go. Join us to learn how to leave your position as an asset (and ensure a great reference)! Recommended Audience: Entry Level Professionals

Managing the "Crisis" of Dissent Suite 11 Koreen Kerfoot, Assistant Director Campus Life, Housing Operations, Knox College Petitions, protests, and walk-outs, oh my.... Over the past 6+ years, Knox College has seen student activism on the rise. Concerns about diversity, sexual assault, election results, sustainability, and faculty have spurred increased student activism. How do we support our students, while managing concerns of safety and the perceived need to "control the situation?" This program will share what has happened on our campus and how the Student Affairs staff has engaged in the process. Recommended Audience: Mid-Level Professionals

Don’t stop believing: hold onto the feeling that students want to talk about faith and spirituality Suite 12 Jenn Phillips, Resident Director, Miami University Molly Depew, Resident Director, Miami University Have you ever wondered how to have conversations with students about religion? This session will provide information about meeting the spiritual and religious needs of college students, and will provide practical suggestions for how to

implement these conversations into your daily work in the residence halls. We will discuss why supporting students spiritually is a crucial part of the Resident Director role, and will examine recent research related to spirituality. Recommended Audience: Entry Level Professionals

Storyteller Leadership Suite 15 Zac Birch, Residential Learning & Neighborhood Coordinator, Purdue University Sharing knowledge and explaining data can be done in a more engaging way--storytelling. Assessment and quantitative data are incredibly important, but are often overwhelming. This can be eased by leaders weaving this information into the stories they tell. Stories are containers for emotion, tools for connection, and ways to communicate values. Leaders need to learn how to be good storytellers to help others make meaning, manage knowledge, and influence decisions. By becoming a stronger storyteller, professionals will be able to showcase the value added to their students’ lives, their department, and their university. Recommended Audience: Entry Level Professionals

Takin' Care of Business: Behind the Scenes Administrative Practices of Meeting Management Suite 16 Matea Caluk, Assistant Director of Residence Education, Michigan State University As supervisors, most of us are tasked with facilitating staff meetings, one-on-one meetings, committee meetings, and the like. We are also usually trained on “how to run an effective meeting.” However, we are seldom trained on how to keep track of everything that happens behind the scenes: agendas, notes, follow ups, scheduling, tracking, filing...phew! It can all get so overwhelming. This session will focus on administrative practices of developing your own behind the scenes workflow when it comes to meeting management. Participants will also have the opportunity to share their own best practices with the group. Recommended Audience: Entry Level Professionals

SESSION 2 – MONDAY, 10:25-11:25 A.M.

Proposed Bylaw Changes - Open Forum Suite 2 Michelle Sujka, GLACUHO President, Assistant Director, University of Cincinnati Jacob Knight, Director, Franklin College Join GLACUHO leadership, along with the leadership of the task forces from this year, as they discuss the changes that will be proposed and will be up for vote on at the Business Meeting Monday afternoon. This is an opportunity to learn more about the proposals and ask questions. Recommended Audience: Mid-Level Professionals

Soft Skill Development for Staff and Students Suite 3 Justin Schuch, Assistant Director of Residence Life for Leadership Development, Western Illinois University John Biernbaum, Associate Vice President for Student Services, Western Illinois University

“Soft skills get little respect but will make or break your career.” – Peggy Klaus. Enhanced soft skills are identified as a basic need from hiring units both inside and outside of the field of higher education. Employers both insides and outside of higher education identify this area as a need in new professionals. Often, this is an area difficult to teach and provide tangible experience for development. Perfect for multiple professional levels, this session will focus on an innovative approach to the development of soft skills are which are needed to be successful when working with students, staff, and in our field. Training resources will be shared and best practices for soft skill development will be highlighted. Insight from industry best-practices will be overviewed and attendees will learn how to implement with students and staff members. Tangible resources will be shared for implementation on home campuses. Recommended Audience: Entry Level Professionals

Drop the Ball: Women as CHOs Suite 4 Amy Lorenz, General Manager, Capstone on Campus Management at Bowling Green State University Is it possible to do it all? As women consider their roles as Chief Housing Officers, they are also likely entering phases of life with partners, children, and/or aging parents. The presenter is a Director of Facilities, wife, and mom and will share experiences finding a way to integrate those roles. The presentation is based on Tiffany Dufu's book, Drop the Ball: Achieving More by Doing Less. Attendees will learn how to identify their top three vocational goals and how to restructure their personal and professional lives in a way that involves passion, hard work, and yes, dropping the ball when necessary. Recommended Audience: Mid-Level Professionals

Working With Wiki: Maximizing Information Sharing and Collaboration in Housing and Residence Life Suite 5 Eric Musselman, Facilities Project Manager, DePaul University

Several years ago, DePaul University adopted a new software system called Confluence, a wiki collaboration platform, which not only changed the way we share information in the department but changed many of our critical core business practices. This has led to increased collaboration and information sharing, better documentation of business practices and procedures, widespread accessibility of critical information related to opening, closing, inventory, inspections, and much more. This session will walk participants through the basic functions of the system, our process for adopting this

new way of working, as well as highlights and best practices. Participants will learn the how, what, and why, and be able to consider the benefits and challenges of adopting this type of software for use on their own campuses. Recommended Audience: Mid-Level Professionals

When It’s Not Business As Usual: Grief as a Student Affairs Professional Suite 6 Shandee Ewert, Assistant Director, Loyola University Chicago Deb Schmidt-Rogers, Assistant Vice President & Director of Residence Life, Loyola University Chicago The loss of a family member, close friend, or mentor is a major life experience for which few are prepared. Transitioning back to work after the death of a loved one is often an additional challenge to navigate during an already difficult grieving process. This session is designed for professionals seeking strategies or common understanding in coping with personal loss as well as those who desire to better support colleagues who are grieving. Presenters will share their own stories of loss, different perspectives on successfully transitioning back to work, and advice from student affairs professionals on showing support to colleagues. Recommended Audience: Mid-Level Professionals

Help Me, I’m New: navigating the transition as an entry level professional Suite 7 Tenisia Adams, Resident Director, Loyola University Chicago Eric Swinehart, Residence Director, Northwestern University "Help! I just started my new job, my expectations aren’t matching reality, I have no friends, and I’m struggling to figure out who I am in this field (grasp for breath). I didn’t consider what was behind the allure of a job offer." Sound familiar? We thought so. Join us in this interactive session where we will discuss what to expect as a first time professional and techniques for navigating the transition. Recommended Audience: Entry Level Professionals

Generation Z Goes Through Behind Closed Doors Suite 11 Jackie Miller, Area Coordinator, Western Michigan University Sean Sheptoski, Residence Hall Director, Ball State University At many school across the nation, Behind Closed Doors is used as a training technique to prepare staff members on how to approach and handle crisis or difficult situations that may arise in their positions. As Generation Z students begin to become staff members at many institutions, their needs for training are beginning to differ from previous generations. This session will look specifically at the known general attributes of the Generation Z student and how these attributes factor into their learning process during Behind Closed Doors. Recommended Audience: Mid-Level Professionals

The Great Decline: Working with RHA Students When Things Are Not Going As Planned Suite 12 Jenn Phillips, Resident Director, Miami University Meau Jones, Resident Director, Miami University Kyleen Ammerman, Assistant Director of Residence Life, Miami University

How do you create an environment in your RHA where civil discourse is at the core of executive board/ general assembly business? Utilizing Kegan’s Theory of the Evolution of Consciousness, you’ll learn how three RHA advisors worked with students around engaging in civil discourse as agents of change on campus and how you can apply this to

your campus. You will also hear how to meet the students where they are at if they are stagnant/ declining in their leadership and how to work with some if others are surpassing them in their leadership growth. Recommended Audience: Entry Level Professionals

Free Consulting: Utilizing A Graduate Student Intern to “Develop Your Why” Around Residential Curriculum Suite 15 Keri Good, Graduate Resident Director, University of Dayton Trent Pinto, Director of Resident Education & Development, University of Cincinnati

Employing graduate interns to help in the development of strategic initiatives relevant to residential curriculum can add a significant benefit to your departmental operations. A graduate intern brings a wealth of evolving and expanding knowledge of residence life practices and, in many cases, may have experiences in curricular development at different institutions that would add fresh perspectives to your work. Additionally, the graduate intern can spend devoted time to project development that will benefit not only the home institution’s work but also provide a unique professional development experience for the intern. In this session, we will discuss how the University of Cincinnati employed a graduate intern to help clarify their departmental goals and vision in writing a residential curriculum. This critical work has helped the department with their strategic priorities, laid the foundation for the long-term development of their residential experience, and diversified the intern’s professional experiences. Recommended Audience: Mid-Level Professionals

Mapping Professional Development: Navigating a Path to Career Success and Satisfaction Suite 16 David Berland, Assistant Director of Residence Life, West Campus, University of Dayton Steve Herndon, Assistant Dean of Students and Executive Director of Housing and Residence Life, University of Dayton What do you think about when you hear “Professional Development?” Do you think of attending conferences and presenting on topics? Professional Development is so much more and is the key to your future career success. In this presentation, we will lay out a strategy for outlining and tracking your professional development and focusing your efforts based on your career aspirations. A specific Professional Development map will be discussed and distributed, as will strategies for determining your own professional development needs. Let us help you get your career on the right track. Recommended Audience: Entry Level Professionals

SESSION 3 – MONDAY, 1-2 P.M. Creating Your Professional Brand Suite 2 Tiffany Gonzales, Assistant Director, University of Illinois at Chicago Justin Schuch, Assistant Director of Residence Life for Leadership Development, Western Illinois University Summary: Do you ever wonder why some people might have more success or name recognition than others? Starting to think about your professional brand as a new professional can positively influence your career. This session will engage participants on the importance of building their professional identity, and how to put it into practice. Through a hands on activity and tangible resources, this session will give tips on developing your brand. Recommended Audience: Entry Level Professionals

Sound Campus, Sound Mind: Using Design to Promote Mental Health and Stability Suite 3 Jordan Gatewood, Principal, Mackey Mitchell Architects Marcus Adrian, Principal, Mackey Mitchell Architects Lea McRoberts, Architect, Mackey Mitchell Architects Increasingly, campuses are augmenting the residence hall environment to better support mental health and wellness initiatives. Many factors affect student mental and emotional health today - gender identity, social media, self-image, academic stresses, relationships, and emerging or existing health conditions. Come share your experiences in a roundtable discussion to explore how institutions are shaping student life environments and policies to promote mental health and wellness. Recommended Audience: Senior Housing Officers

Engaging Students by Design Suite 4 Kevin Scully, NCARB, AIA Principal, Architect, Higher Education Studio Leader, Design Collaborative The spaces we live in have a direct impact on our comfort, productivity, and sense of community. This is especially true for higher education students that live with hundreds of other students. Kevin Scully (NCARB, and Registered Architect in 11 states) with Design Collaborative out of Fort Wayne, Indiana, will review various models of student rooms, each intentionally designed to enhance student engagement and promote a sense of community while giving students the comforts of home. Recommended Audience: Mid-Level Professionals

Instilling Grit and Resiliency through Accountability Suite 5 Jonathan Adams, Residence Hall Director, The Ohio State University Amber Karel Gerace, Residential Community Director, Case Western Reserve University Holding student staff accountable to expectations has been a longstanding responsibility of supervisors. In fact, “Demonstrate applications of appropriate techniques (e.g. coaching, performance accountability) for supervising a range of staff performance levels” is a learning outcome for the “Organizational and Human Resources” professional competency as determined by ACPA/NASPA (2010). With accountability being regarded as a sought after competency in our profession, how do we hold student staff accountable when they shut down when given feedback? How do we encourage resilience in student staff when corrective action must be taken? Are we able to empower student staff to exercise grit when expectations are not met? Join us for this conversation & discussion around ways to teach grit and resiliency in student staff while also holding them accountable to job expectations!

Recommended Audience: Entry Level Professionals

All About Those Beds: Occupancy Management 101 Suite 6 Kristin Brewer, Area Coordinator, Baldwin Wallace University Joshua Lawrie, Assistant Director, Housing & Administration, Bowling Green State University Mollie Rockafellow, Director of Student Life, University of St. Francis

Occupancy management is critical to the success of every housing operation, but how do you make numbers sound sexy? Well, it is about beds … beyond that, how does occupancy management work exactly? Join three professionals from three different institution types to learn how occupancy is understood and managed, as well as implications for departments and campuses. Recommended Audience: Mid-Level Professionals

Contemporary Issues Expert Roundtable Discussion Suite 7 Stephanie Lynch, Assistant Dean,Georgetown University During this interactive session, attendees of all professional levels will be able to have an open discussion with the 2017 Contemporary Issues Expert, Stephanie Lynch, regarding critical topics in the field of student affairs, as well as dissent on college campuses. Individuals will also be able to talk with fellow colleagues to gain insight into student advocacy. Recommended Audience: All GLACUHO Delegates

Sustained Dialogue Suite 11 Chris Beyer, Director of Residential Life, Augustana College Michelle Mason, Area Coordinator, Augustana College Rhonda Fitzgerald, Managing Director, Sustained Dialogue Campus Network, Sustained Dialogue Institute Sustained Dialogue (SD) is a process that brings together diverse participants over a period of time to build relationships founded on empathy, and solve problems within the community. The technique was developed by Dr. Hal Saunders through his work in the State Department beginning in the 1970s. In 1999, Saunders adapted his technique to help college students at Princeton address racial tension on campus. This program has spread to 44 colleges in countries around the world. Since joining the Sustained Dialogue Campus Network (SDCN), we have hosted over thirty dialogue groups on our campus and made numerous changes to build a more welcoming and inclusive environment. Our presentation will include an overview of the SD technique, will feature interactive SD activities, and will provide guidance for those wanting to learn more about joining the SDCN. Recommended Audience: Mid-Level Professionals

Radical Candor and the Art of Giving Feedback Suite 12 Kyleen Ammerman, Assistant Director of Residence Life, Miami University Sarah Meaney, Assistant Director of Residence Life, Miami University “You’re doing great!” are words we have all spoken to the people we supervise. But what if they are not actually doing great? What if their work doesn’t really deserve even the most tepid of compliments? This is where radical candor comes in. As supervisors of student, graduate, and full-time professional staff, it is our job, nay our duty, to end mediocre job performance now. We put your comfort to the test as we ask you to reflect on recent feedback sessions and imagine giving feedback in a more direct manner. Come learn about the tenets of radical candor from Kim Scott’s

newly released book, Radical Candor, as an avenue for authentic feedback and how to bring it into your work space without being a jerk. Recommended Audience: Mid-Level Professionals

The Impact of Racism on the Student Affairs Professional: Updates from an In-Progress Mixed Methods Dissertation Study Suite 15 Trent Pinto, Director of Residence Education and Development, University of Cincinnati Racism on campus has far reaching implications. This dissertation study, conducted out the Phd in Leadership and Change program at Antioch University, is taking a mixed methods approach through a Critical Race Theory lens to examine the impact of racism on student affairs professionals. We know of the many effects on students and faculty, but very few studies have looked at how these incidents impact the personal and professional lives of student affairs professionals. How do SA pros respond? How supported do they feel by their institution? How do they support one another as well as students through activism? How are student affairs professionals persisting in their work when these types of incidents occur? What can and should be done by the SA pro community to improve the lives of one another? This research is in-progress so updates on data collected will be shared along with the roadmap for completion. Recommended Audience: Entry Level Professionals

The Journey Towards A Residential Curriculum Suite 16 Paul Gordon Brown, Director of Curriculum, Training, and Research, Roompact

ACPA’s Residential Curriculum Institute recently celebrated its tenth anniversary and more and more colleges and universities are turning to curricular approaches to residential education. A residential curriculum is a specific means of developing and directing educationally purposive opportunities in the residence halls that redirects staff efforts towards a unified purpose of promoting student learning. In this session, a current RCI faculty member will provide participants with a broad level overview of what a curriculum is, its necessary components, the types of overall changes it entails, and insights and resources into how to launch a curriculum. Recommended Audience: All GLACUHO Delegates

SESSION 4 – TUESDAY, 9-10 A.M. GLACUHO Past President's Roundtable Suite 2 Paul Hubinsky, GLACUHO Past President, Associate Director, Northwestern University Join the Past President's of GLACUHO to engage in a highly interactive discussion getting involved in professional organizations. We will spend time discussing professional development and how GLACUHO has contributed to our professional learning. We will discuss how our involvement with GLACUHO and beyond has enabled opportunities as well and offer advice and perspective for your own professional growth. Please join us for what has become a GLACUHO tradition and spend time with us talking about how we can make our profession stronger. Recommended Audience: Entry Level Professionals

Building a Faculty-in-Residence program Suite 3 Chris Beyer, Director of Residential Life, Augustana College Brittney Henson, Area Coordinator, Augustana College Kathy Jakielski, Professor of Communication Sciences and Disorders, Augustana College Faculty members living in halls of residence with their students harkens back to the earliest iterations of western residential higher education, long before the emergence of student affairs professionals. Today, faculty members living in residence halls are the exception, not the norm. Such arrangements, however, can provide clear benefits to students, to the faculty, and to housing and residence life departments. In the Fall of 2016, we launched a Faculty-in Residence Program at our campus, a small, private, liberal arts college. This presentation will be our story told from three perspectives: the Director of Res Life, the Area Coordinator, and the Faculty member. We will share the obstacles we encountered, the decisions we made that helped our program succeed, and lessons learned along the way. Those wanting to craft a faculty-in-residence program are invited to join in this conversation. Recommended Audience: Senior Housing Officers

The Mid-Level Roundtable - Hour 1 Suite 4 Quiana Stone, Associate Director for Selection and Training, DePaul University The Mid-Level Roundtable is designed to be flexible in nature so that those present can seek feedback from their peers on topics of interest to them or needs on their campus. It is also an opportunity to engage seasoned professionals who will share their insights, if necessary or called upon. Only individuals currently serving as mid-level managers or higher at their institution should attend this session. This session will be a multipart session, so participants that could not make the beginning of the roundtable should feel welcomed to join their peers as the discussion continues. Recommended Audience: Mid-Level Professionals

Advising Deconstructed: A Roundtable Discussion Suite 5 Megan Corder, Assistant Director for Leadership Development and Marketing, Eastern Illinois University Mark Hudson, Director of University Housing and Dining Services, Eastern Illinois University Justin Schuch, Assistant Director of Residence Life for Leadership Development, Western Illinois University

Advising is a unique and rewarding part of our work. However, it doesn’t come with a manual. The best advisors learn from experience, insight, and guidance. This program brings together advisors with varying levels of experience and asks you to join them in a discussion. From motivating students, planning for conferences, facilitating budget discussions, and understanding how to prepare for meetings, all advisor topics of conversation are on the table.

Recommended Audience: Entry Level Professionals

Boss Lady 101: Navigating Student Affairs One Day at a Time - Part 1 Suite 6 Niecy Riley, Resident Director, Loyola University Chicago Spozmi Nouri, Resident Director, Loyola University Chicago Being a woman has never been easy. We’re either too passive or too aggressive. Too nice or the infamous bitch. To make matters worse, we treat each other in the same manner society has treated us through time. How do we address societal stereotypes that lead to instances of internalized oppression? How do we be our authentic selves without fear of what others may think? How do we empower one another to walk in our greatness without the constant need to compete? This session will address these questions and more. Whether you’re an undergrad trying to figure this thing out or a senior administrator that needs encouragement to push through, this session will tackle the challenges associated with being a woman in power and how to effectively come out on top! Recommended Audience: Entry Level Professionals

Challenging the Status Quo: How to Support and Engage Students with Dissenting Behaviors. Suite 7 Abbas Hill, Assistant Director of Residence Life, Central Michigan University Jenn Phillips, Resident Director, Miami University Michelle Mason, Area Coordinator, First Year Experience, Augustana College How do you create an environment with your students where dissenting behavior is not frowned upon? How do you support students who challenge the status quo? How do we engage our students, staff, and colleagues in that support? What is our role in preparing our students to be responsible citizens and where does dissent correlate? The presenters will discuss different forms of dissent, on campus environments and off campus influences, and share examples of student dissent from various institutions. Attendees will participate in discussions on best practices from what they have seen on their campus and at other institutions. Participants will receive resources such as professional development opportunities to do with student staff members at their home institution as well as gain insight on how to feel empowered to support students with dissenting behaviors. Recommended Audience: Entry Level Professionals

Evolving Resident Director Recruitment Techniques Using Polarity Management Suite 8 Vicka Bell-Robinson, Director of Residence Life, Miami University Depending on the number of vacancies an organization is anticipating, the length of the recruitment season can span from a few weeks to several months. In the spring of 2017, Miami University used polarity management to explore changing our approach to Resident Director recruitment to a cluster on-campus model. Helps leaders identify what situations are problems to be solved, versus polarities to be managed. Through this model, we were successfully able to keep the benefits of our individual on-campus model, while reducing the negative components that occur when you bring one candidate at a time. In this session will participants will learn about polarity management as well as the process of implementing the practice of utilizing a cluster approach for conducting on-campus interviews for Resident Director candidates. While this approach was designed for RD recruitment, it is transferable to other positions as well. Recommended Audience: Mid-Level Professionals

Ditch the Draft: Creating Student-Centered Selection Processes Suite 9 Marci Walton, Associate Director of Residence Life, Xavier University

Shandee Ewert, Assistant Director of Residence Life, Loyola University Chicago Selecting RAs through a draft system is as synonymous with the Residence Life field as bulletin boards and duty calls, but could there be a better way? This session will dive into the individualized and student-centered approach two departments have taken to better align their student staff selection process with departmental and University values. Challenges, opportunities, and tactics will be shared, and participants will reflect on how the RA Draft aligns with their respective values or whether it continues because “that’s how we’ve always done it.” Recommended Audience: Entry Level Professionals

PDI Past Participant Panel Suite 15 Kyle Hovest, Residence Hall Director, The Ohio State University Have you ever wanted to attend GLACUHO’s Professional Development Institute but weren’t really sure what that journey entailed? Or are you simply curious to hear about the experiences of PDI participants? Join us for a Q&A session with five dynamic professionals who have attended PDI since its inaugural class in 2009 and have used what they learned and engaged in for the betterment of their personal and professional goals. Panel guests include Jacob Knight (Franklin College, PDI 2009), Lovey Marshall (School of the Art Institute of Chicago, PDI 2014), Jocelyn Maul (IU Bloomington, PDI 2012 ), Danielle Merrill (Michigan State, PDI 2016), and Stacy Oliver-Sikorski (Lake Forest College), Also, learn about what to expect for the 10th Annual PDI in February 2018 and how you can apply! Recommended Audience: Entry Level Professionals

Campus Cable and Student Usage Suite 16 Robert King, Sr. Assistant Director, University of Illinois-Urbana-Champaign James Neville, Interim Assistant Director of Facilities, Illinois State University Cable, Wifi, and the myriad of options for student work and entertainment in the halls. This presentation will explore what goes into making a decision about which service to choose. We will explore the options available and discuss the most recent selection process at Illinois State University. This will hopefully be an introductory look into the processes and insight that go into making a technology selection. Recommended Audience: Entry Level Professionals

SESSION 5 – TUESDAY, 10:15-11:15 A.M. Mind the Gap: Understanding graduate assistants with prior full-time work experience Suite 2 Katie Kromer, Graduate Hall Director-Indiana University -Purdue University Indianapolis, Indiana University-Bloomington Jamie Opdyke, Graduate Hall Director-Indiana University-Purdue University Indianapolis, Indiana University-Bloomington Holli Weed, Graduate Assistant, Office of Health and Wellness Promotion-Indiana University-Purdue University Indianapolis, Indiana University-Bloomington According to the most recent National Postsecondary Student Aid Survey, the average age of graduate students in the field of higher education is on the rise. Many of these individuals have worked full time prior to attending graduate school. Those with previous work experience face a number of unique challenges when navigating their role as a graduate assistant, including: 1) shifting workplace expectations; 2) feelings of financial and professional regression; and 3) differing life experiences and lenses as compared with younger graduate students. In order to aid graduate assistants and supervisors in maneuvering through these obstacles, our presentation will cover the basics of identifying paraprofessional needs and strategies for self-advocacy. Through understanding and addressing the challenges mentioned above, both supervisors and supervisees can create a fulfilling environment for graduate assistants with prior work experience. Recommended Audience: Graduate Students

Senior Housing Officer Regional Director's Meeting - Hour 1 Suite 3 Quiana Stone, Associate Director for Selection and Training, DePaul University This is a special session intended for Senior Level Housing Officers to exchange strategies, resources, and to discuss issues that are applicable to their everyday responsibilities. This forum is specifically designed for participants to share idea, discuss issues, and build a stronger network among officers within the region. Additionally, participants will receive the latest news and updates from ACUHO-I and GLACUHO. The meeting agenda will be developed by participants prior to the start of the conference so that participants can adequately engage in dialog regarding issues that are most important to them. Recommended Audience: Senior Housing Officers

The Mid-Level Roundtable - Hour 2 Suite 4 Quiana Stone, Associate Director for Selection and Training, DePaul University The Mid-Level Roundtable is designed to be flexible in nature so that those present can seek feedback from their peers on topics of interest to them or needs on their campus. It is also an opportunity to engage seasoned professionals who will share their insights, if necessary or called upon. Only individuals currently serving as mid-level managers or higher at their institution should attend this session. This session will be a multipart session, so participants that could not make the beginning of the roundtable should feel welcomed to join their peers as the discussion continues. Recommended Audience: Mid-Level Professionals

NHTI Gives Back Suite 5 Kelsey Cripe, Assistant Director for Residential Life and Conference Services, Western Illinois University Tim Griffin, Resident Director, Loyola University Chicago Nino Bradley, Resident Director, Ohio University

Join member of the most recent class from the National Housing & Training Institute (NHTI) as they discuss their involvement in and experiences from NHTI. Participants will have the opportunity to interact with NHTI alumni through asking questions of the presenters. More information about how to get connected with NHTI and upcoming deadlines. Recommended Audience: All GLACUHO Delegates

Boss Lady 101: Navigating Student Affairs One Day at a Time - Part 2 Suite 6 Niecy Riley, Resident Director, Loyola University Chicago Spozmi Nouri, Resident Director, Loyola University Chicago

Being a woman has never been easy. We’re either too passive or too aggressive. Too nice or the infamous bitch. To make matters worse, we treat each other in the same manner society has treated us through time. How do we address societal stereotypes that lead to instances of internalized oppression? How do we be our authentic selves without fear of what others may think? How do we empower one another to walk in our greatness without the constant need to compete? This session will address these questions and more. Whether you’re an undergrad trying to figure this thing out or a senior administrator that needs encouragement to push through, this session will tackle the challenges associated with being a woman in power and how to effectively come out on top! Recommended Audience: Entry Level Professionals

Time Zone: At Your Own Pace Suite 7 Mike Mifflin, Complex Director, Eastern Illinois University As we move through life, we often compare ourselves to others around us; what positions we are in, relationships, goals reached, etc. What we need to recognize is that we are each within our own time zone, moving at our own pace, and no one is moving slower or faster than others. Come explore and discuss the concept of the Time Zone, the race you are running, the challenges you've faced, how you've overcome those challenges, and set up a plan you can hold yourself accountable to while also sharing the concept of Time Zone with others! Recommended Audience: Entry Level Professionals

The Ultimate Rebound: Losing a Job without Losing your Mind Suite 8 Aaron Copley-Spivey, Director of Human Resources & Housing, Lutheran School of Theology at Chicago C. Lovey Marshall, Assistant Director of Residence Life, School of the Art Institute of Chicago Most of the time we plan for a career change, but occasionally, circumstances necessitate a change that is beyond our control. Although few people want to lose a job, everyone can take a few steps to make sure the rebound is successful. Both presenters have been through the loss of a job and will draw from personal experiences, best practices, and theory to help prepare attendees for the unthinkable. Recommended Audience: Entry Level Professionals

Humble Leadership; A New Approach to Strategic Leadership Development Suite 9 Justin Schuch, Assistant Director of Residence Life for Leadership Development, Western Illinois University Jailyn Stevenson, Complex Director, Western Illinois University “The x-factor of great leadership is not personality, it’s humility.” - Jim Collins, Business Management Expert Residential student leadership organizations at Western Illinois University have focused on humble leadership over the past year. Exploring the meaning, need, and implementation of humility in leadership, students have experienced a brand new

innovative approach to strategic leadership development. Bringing together multiple resources and research items, six tenets of humble leadership were developed, implemented, and discussed, via a structured plan for student leaders. Students explored the definition, personal meaning, and habits of humble leaders. This session will outline each tenant of humble leadership, discuss implementation, share resources, and educate attendees on the need for structured approaches as this to guide a residential leadership program. Participants will leave with the knowledge, resources, and ability to implement on their own campuses. Recommended Audience: Entry Level Professionals

Gender Neutral Housing: A roadmap to creating inclusive housing options from the ground up Suite 15 Jorge El-Azar, Residence Hall Director, Bowling Green State University Joshua Lawrie, Assistant Director, Housing & Administration, Bowling Green State Univeristy Our student population is quickly evolving and we need to be a part of that journey. It is time for us to take proactive steps forward and provide our residents with options that foster a healthy and inclusive development on campus. This session will present practical information of how Gender Neutral Housing was developed from the ground up, the strides and challenges it faced while implemented, and recommendations for future success. Resident voices will be showcased to present the impact Gender Neutral Housing has had on their retention and experience. Recommended Audience: Mid-Level Professionals

Can we Protest: How your right to demonstrate intersects with your expectations as a professional Suite 16 Alison Sinadinos, Emergency Management Coordinator, Indiana University Robert King, Assistant Director of Family and Graduate Housing, University of Illinois Quiana Stone, Associate Director for Selection and Housing, DePaul University Michelle Sujka, GLACUHO President, Assistant Director, University of Cincinnati Vicka Bell-Robinson, Director of Residence Life, Miami University

As a professional and a representative of the university we may be given expectations from our department on our involvement in protests. These expectations may conflict with our personal views and may feel restrictive at times. This program will talk about expectations that have been given and how these expectations intersect with our rights and the examples we want to portray to our students. Recommended Audience: Entry Level Professionals

SESSION 6 – TUESDAY, 11:30 A.M. – 12:30 P.M. The First Year Experience (FYE) for New Professionals Suite 2 Jonathan Adams, Residence Hall Director, The Ohio State University Being a first-time, full-time student affairs professional can bring on a wave of emotions. From the excitement of the first job offer to anxiety about fitting in, first-year professionals must juggle more than learning their core job duties (Carnaghi & Magolda, 2004). Attendees will be exposed to the 2007 study by Renn & Hodges that highlights three common themes (Relationships, Fit, and Competence) experienced by first-time, full-time student affairs professionals over the course of three time phases (Pre-Employment and Orientation, Transition, and Settled In). Participants will take away strategies for managing emotions and expectations during their first-year of full-time employment. With the research and strategies presented, attendees will be able to formulate a more realistic perspective of what full-time employment will involve. The presenter will use their personal first-year journey to connect and explain the findings and implications of this study. Recommended Audience: Graduate Students

Senior Housing Officer Regional Director's Meeting - Hour 2 Suite 3 Quiana Stone, Associate Director for Selection and Training, DePaul University This is a special session intended for Senior Level Housing Officers to exchange strategies, resources, and to discuss issues that are applicable to their everyday responsibilities. This forum is specifically designed for participants to share idea, discuss issues, and build a stronger network among officers within the region. Additionally, participants will receive the latest news and updates from ACUHO-I and GLACUHO. The meeting agenda will be developed by participants prior to the start of the conference so that participants can adequately engage in dialog regarding issues that are most important to them. Recommended Audience: Senior Housing Officers

Ballin' on a Budget: Financial Health and First Year Students Suite 4 Ashley Harzog Cleland, Residential Communities Coordinator, Millikin University

Approximately 1 out of every 3 first year students are not ready to manage money in their first year of college. However, financial decisions made in the first year have lasting impacts on their retention and persistence through your institution and their lives. These impacts are even more so deeply felt by traditionally underrepresented students, particularly from low-socioeconomic status families. Empowering students with financial knowledge is not simply a retention issue, it is essential to an inclusive environment. This session will discuss basic financial knowledge and trends, share their stories, explore social capital and best practices, and provide you with a financial wellness assessment to guide one-on-ones with students and educational programming. Recommended Audience: Entry Level Professionals

From Zero to Hero: Advising Student Conferences as a Professional Staff Member Suite 5 Megan Corder, Assistant Director of Leadership Development and Marketing, Eastern Illinois University Kelsey Cripe, Assistant Director for Residential Life and Conference Services, Eastern Illinois University

Conferences are a core part of the development of our residential leaders. We put together bids, submit facility requests, and start making the vision a reality. But where do you start? This program brings together two advisors who started with minimal conference advising experience and they share the who, what, when, where, why, and how on

conference hosting and helping your students be successful. While they may have started out with minimal experience, they left the process ready to share their knowledge with others. Recommended Audience: Entry Level Professionals

Living Comfortably… Supporting students of color in our Residence Halls Suite 6 Mike Rivera, Residence Hall Coordinator, Franklin College Bianca Hey, Residence Hall Director, Ball State University This program will review research to help administrators and housing professionals learn how to support students of color from bias incidents within their residence halls. The presenters will look at research from Midwestern Universities where students of color felt out of place in their residence halls and faced microaggressions on a daily basis. Tips and techniques will also be discussed on how to help professionals process with students after facing a bias incident. Recommended Audience: Entry Level Professionals

Full Time Professional, Full Time Parent: The Journey of Two SAPros Suite 7 Paul Lidy, Director of Residence Life, Millikin University Mollie Rockafellow, Director of Residence Education, University of St. Francis

Two fellow mid-level professionals, who share the title of Director of Residence Life and who happen to be from the same graduate program, also share a very important title- a parent. A presentation based on practical experiences and some additional literature review, this presentation will share the insight, struggle, and benefits of being (and being able to) a parent while working in higher education, specifically residence life. Topics discussed include work life balance, negotiating time, as well as tips for those who work in higher education that have families. Recommended Audience: Mid-Level Professionals

Exploring the Relationship between Self-Efficacy and Dissent among Student Organizational Members Suite 8 Vicka Bell-Robinson, Director of Residence Life, Miami University This research project explored two very different constructs, self-efficacy and organizational dissent. Self-efficacy is the belief that one has in one’s ability to control or influence the events that occur in one’s life (Bandura, 1997). Dissent is communication of disagreement with the majority opinion or a specific individual who has more power than the individual communicating dissent (Stitzlein, 2014). Specifically, this project sought answer to three research questions. (1) What is the correlation between an individual’s level of self-efficacy and an individual’s experiences in offering dissent to a person in authority? (2) Does the correlation differ based upon which role a participant holds in their student organization? (3) Does experience with dissenting in one space correspond with one’s expression of dissent in a variety of different context? The result of the study was that there is a negative correlation between self-efficacy and organizational dissent. The presenter will go over the details of the study and provide ample opportunity for audience questions, small group and large group discussion, as well as a time for individuals to reflect on the impact of this research on their work with students. Recommended Audience: Mid-Level Professionals

Transitioning to Professional Staff Supervision Suite 9 Zac Birch, Residential Learning & Neighborhood Coordinator, Purdue University

Christina Gilmore, Residential Learning & Neighborhood Coordinator, Purdue University Sarah Meaney, Assistant Director of Residence Life, Miami University

Supervising professional staff is a hallmark of mid-level positions in housing and residence life. While it can be exciting, it can be a struggle as the people you are supervising are doing this for a career, not as a leadership opportunity. This session will explain supervision theory as it relates to supervising professionals, explore the differences between supervising professional and student staff, and provide a space for new and aspiring mid-level professionals to reflect and connect on their supervision styles. Recommended Audience: Mid-Level Professionals

I Want to Be In the Room Where It Happens: Building Political Capital as a Young Professional Suite 15 Rexann Whorton, Residence Director, Lake Forest College Stacy Oliver-Sikorski, Senior Associate Director of Residence Life for Community Standards & Operations, Lake Forest College Many new professionals can find the transition from graduate student to new professional frustrating. Paradoxically they can find themselves losing seats at tables they once had as students, and there is often little explanation given as to why or how this happens. This can lead to new professionals feeling unappreciated, and to conflict between supervisors and supervisees. In this session we will discuss how to build your political capital as a young professional and how and when to ask for a seat at the table. We will also explore how to deal with the dreaded “NO” and how to understand and leverage those “NO’s” into something helpful and productive for yourself and the institution. Recommended Audience: Entry Level Professionals

ACUHO-I: Understanding the Foundation, Giving, and STARS College Faculty Opportunities Suite 16 Paul Hubinsky, GLACUHO Past President, Associate Director, Northwestern University Jody Stone, ACUHO-I Foundation Chair Elect, Eastern Illinois University Joshua Lawrie, ACUHO-I Foundation Regional Cabinet Representative for GLACUHO, Bowling Green State University Justin Schuch, GLACUHO Treasurer, Assistant Director of Residence Life, Western Illinois University Tiffany Gonzales, GLACUHO President-Elect, Assistant Director, University of Illinois at Chicago Michelle Sujka, GLACUHO President, Assistant Director, University of Cincinnati Sasha Masoomi, Assistant Director of Residence Life, Miami University

The ACUHO-I Foundation and fundraising efforts are a common sight at GLACUHO events. Come learn how the ACUHO-I Foundation supports resources and programs that further develop individuals involved in campus housing around the globe. GLACUHO Board members will be present to answer questions about how GLACUHO’s 50 for 50 campaign will work to support scholarships for individuals from the region to attend NHTI, STARS College, and other professional development opportunities. As a bonus, we also have information on the application process for serving as a faculty member at STARS College. Recommended Audience: All GLACUHO Delegates

SESSION 7 – TUESDAY, 2-3 P.M. Game On! Refresh Your Training Program with Gamification Suite 2 Sarah Hart, Assistant Director, Western Illinois University Dakota Fields, Complex Director, Western Illinois University Tired of the same-old training sessions every year? (Your staff might be too!) Research shows that engaging with material through active learning increases one’s ability to retain and recall information. This session will explore gamification and demonstrate techniques and tools that can be used to perk up your next presentation or training session. Attendees should prepare to learn through playing games and exploring gaming technology. Recommended Audience: Mid-Level Professionals

Senior Housing Officer Regional Director's Meeting - Hour 3 Suite 3 Quiana Stone, Associate Director for Selection and Training, DePaul University This is a special session intended for Senior Level Housing Officers to exchange strategies, resources, and to discuss issues that are applicable to their everyday responsibilities. This forum is specifically designed for participants to share idea, discuss issues, and build a stronger network among officers within the region. Additionally, participants will receive the latest news and updates from ACUHO-I and GLACUHO. The meeting agenda will be developed by participants prior to the start of the conference so that participants can adequately engage in dialog regarding issues that are most important to them. Recommended Audience: Senior Housing Officers

Let's Be Brave: Showing Up and Starting the Conversations That Matter Suite 4 Michael King, Residence Hall Director, Ball State University In an increasingly polarized world, the need for conversations on our campuses related to differing human identities, experiences, and perspectives has become clear. Approaching these conversations, both for students and facilitators, requires courage, empathy, honesty, and openness to growth. In this session, participants will learn about 'brave spaces,' identify strategies for creating them, and engage with activities designed to begin conversations across human differences. Recommended Audience: Mid-Level Professionals

Housing Management Software: a reflective road map Suite 5 Koreen Kerfoot, Assistant Director of Campus Life, Housing Operations, Knox College You see the answer to your housing management struggles: housing management software. how do you get there, you have been given the go ahead now what? This program will cover the software selection process, purchasing and infrastructure needs, program implementation and lessons learned". Recommended Audience: Mid-Level Professionals

Take the Opportunity to Help Your Greater Community: The Power of Service In Residential Life Suite 6 Kori Burlager, Resident Director, Saginaw Valley State University

Ashley Watters, Resident Director, Saginaw Valley State University Martin Luther King Jr. said, "Life's most persistent and urgent questions is, what are you doing for others." This session will outline how your Residential Life program can live and breathe service. It will provide success stories (and challenges) from two professionals who have integrated service in their Residential Communities. The session will provide easy ways to begin to integrate service into your communities today while also providing long term program practices that can impact your community for years to come. Lastly, in an effort to put ideas into practice, you will also get to participate in a service project! Recommended Audience: Entry Level Professionals

The 10 Star Student: A Diversity Initiative Suite 7 Nicole Carlen, Residence Hall Director, Ball State University Rebbeca Mussatti, Residence Hall Director, Ball State University

Diversity education is an ever-growing focus on college campuses. Over the last few years, our department has implemented a diversity initiative named the 5 and 10 Star program. The program's main purpose is to encourage our student staff member’s commitment to diversity and diversity education. Rooted in the learning outcomes for our Division of Student Affairs, students staff members attend, develop, and implement diversity inspired programs and capstone projects while attaining the points needed to be recognized as a 5 or 10 star staff member. In this session, we will discuss how this initiative started and the transitions we have made to continuously improve our efforts for our students and student staff, share stories of our students’ journeys as their mentors, discuss the campus impact and engagement with partners, and provide institutional data and comments from student staff who have participated in this initiative. Recommended Audience: Entry Level Professionals

Supporting Students in Distress: A Collaborative Training Approach Suite 8 Sam Holden, Residence Hall Director, University of Illinois Urbana/Champaign Melissa McDonald, Area Coordinator, University of Illinois at Urbana-Champaign Each year increasing numbers of students at-risk of experiencing psychological distress move in to our residence halls. Supporting these students requires knowledgeable staff who can successfully work with campus partners. Participants will learn about a collaborative approach to training staff at the University of Illinois which includes University Police trained in crisis intervention. They will also have the opportunity to learn from one another about successful strategies utilized. Recommended Audience: Mid-Level Professionals

Finding Your Person & Being a Force of Nature: Embracing Transitions & Prioritizing Self Care Suite 9 Nicole DeLiberis, Residential Communities Coordinator, Millikin University Some days, the intensity of graduate school can seem to compare to the pressure of running a surgical team. Similar to the fight or flight response, the academic workload and weight of expectations of learning and performing can signal a shutdown. How do you actually negotiate your time for self care? This presentation will explore one person’s journey to self care over the course of graduate school and the first year in the field. A discussion of the importance of relationships, reflection, and realistic expectations guided by the TV show Grey’s Anatomy will enable attendees to have a real talk about self care in a safe space relating lessons and wisdom from the lives of the show’s characters. Attendees will discover (or rediscover) how to implement strategies themselves and reflect more deeply on their own values, experiences, and goals to drive themselves toward mental wellness.

Recommended Audience: Graduate Students

Outwork, Outplan, Outsucceed: Surviving (and Thriving) in your First Year of a Professional Position Suite 15 Kyle Hovest, Residence Hall Director, The Ohio State University MaryAnne Wilk, Assistant Director for Residence Life, The Ohio State University Donta Ingram, Residence Hall Director, The Ohio State University Thrivers ready? GO! In this Survivor-themed program, participants will be able to identify common stumbling blocks that often occur during one's first year in a professional role as well as strategies for success, resilience, and transition. Participants will be able to frame their experience using the Gullahorn and Gullahorn’s W-Curve Hypothesis Model. There are enough rewards to go around, so join us and engage with a tribe of professionals who want to help you survive and thrive in your student affairs adventure! Recommended Audience: Entry Level Professionals

Rumor Has It: Myths and More from the Mid-Level Suite 16 Shandee Ewert, Assistant Director, Loyola University Chicago Marci Walton, Associate Director, Xavier University

As entry-level professionals, the presenters carried a lot of assumptions about how their professional (and personal) lives would look after a move to mid-level--and it was all glamorous! After experiencing life at the mid-level, they learned to distinguish the accuracies and inaccuracies of their initial understanding of these roles and are sharing their knowledge in this session. Designed for entry-level professionals aspiring to make the move to mid-level, this session will break down some common assumptions about mid-level work to better prepare professionals for the next step in their career. Recommended Audience: Entry Level Professionals

SESSION 8 – TUESDAY, 3:15-4:15 P.M. Shifting Gears: Moving from Residence Life to Facilities Suite 2 Amy Lorenz, General Manager, Capstone on Campus Management at BGSU Are you considering a shift from residence life to facilities and/or operations? Many mid-level professionals consider this step as a way to gain new skills and prepare for a role as a senior housing officer. In this session, you will learn the many possible aspects of a facilities and operations role, the shift in skill set required, and identify professional development opportunities to help you transition into this area. Recommended Audience: Mid-Level Professionals

Strengthening the Student-Athlete Experience In Campus Housing & Dining Services Suite 3 Jen Zarate, Assistant Complex Director, Western Illinois University

Student-athletes who live in campus residence halls and utilize dining services have unique needs and desires. These needs and desires will be discussed by a former athletic academic advisor and current housing professional who conducted research during graduate school in 2016-2017 with student-athletes in NCAA Division I, II, and III schools. NCAA rules regarding housing and dining services will also be discussed. Ideas will be proposed on how to enhance housing and dining facilities and services to meet these student-athlete needs, and also how to support and engage them even if funds are not available. Attendees will have time to pair and share to develop ideas to take back to their institution. Recommended Audience: Senior Housing Officers

What’s Money Got to Do With It? Discerning the Impact of Financial Decisions on Housing Suite 4 David Berland, Assistant Director of Residence Life, West Campus, University of Dayton Have you ever wondered why Housing fees increase, even when nothing changes in a Housing department? What drives these increases? What do they pay for? How does a department plan for the long-term? This session will focus on discerning the detailed components of a housing budget and will help emerging housing professionals discern how budgeting decisions are made at a macro-level. From budget development to determining funding for capital projects to budget forecasting, come and learn some of the essential skills behind working with budgets and financing in a housing organization. Recommended Audience: Entry Level Professionals

And Boom Goes the Dynamite: Exploring Building Demolition Suite 5 Joe Roselieb, Director of Residential Facilities, Western Illinois University Most college campuses have residence hall facilities that are past their prime. Even after years of continuous upkeep, they eventually reach a point where they need to be demolished. This presentation will focus on the rationalization, planning, and execution of building demolition through the study of two facilities on Western Illinois University's campus that were brought down using implosion methods. Participants will gain an understanding on the decisions that took place leading the University to select the method of implosion, the processes that occurred throughout the demolition project, and the campus/community partnerships that developed and were utilized to market and celebrate the two demolition projects. Recommended Audience: Mid-Level Professionals

"Wait, It's Only Ok When I Say That!": A Residence Life Program Series Suite 6 Jim Van Nada, Living Center Director, Grand Valley State University Samm Martin, Assistant Living Center Director, Grand Valley State University

Most marginalized communities are familiar with language that is derogatory and harmful coming from someone outside the community, but can be empowering when used by someone who shares that identity. We have developed a program series for our residents to learn the history of language used to describe marginalized communities, the reclamation of those words, and how to navigate the complexities of identity when choosing how to speak. This session will dig into the philosophy behind this program series and foster discussion on how to implement collaborative residential programs surrounding difficult topics. Recommended Audience: Entry Level Professionals

I’m Not Your Old Supervisor: Overcoming the Challenges of Supervising a Staff You Didn’t Hire Suite 7 Amber Karel Gerace, Residential Community Director - SYE, Case Western Reserve University Henry Shin, Accountant, Caesars Entertainment For most student affairs professionals, there come multiple points throughout their careers at which they find themselves supervising a staff that someone else hired based upon their own values and needs on a team. There is much discussion and literature surrounding how leaders affect their teams, but rarely do we consider how teams affect their leaders. As a supervisor, what are the challenges associated with supervising a team that you didn’t hire? Aimed at new professionals, this presentation will address why a dynamic such as the one described can sometimes make for a turbulent year, and how to gain support through a situation like this. Using data gathered from SA-pros in various roles within the field, we will present different approaches to getting the most out of a team that is struggling to adapt to a supervisor who is different from what they were expecting. Recommended Audience: Entry Level Professionals

Professional disAbility: A round table on working/ living in Reslife with health issues & disabilities Suite 8 Michelle Leona Cecil, Graduate Residence Director, Oakland University Sarah Robinson, Residence Director, Oakland University As a field we work hard to make sure that we embrace the abilities of our students regardless of their health, but do we do this with ourselves and our peers? Our field can be physically, mentally, and emotionally draining and can be especially hard for those in our field who may also be living with a disability or chronic health condition. These individuals may be thinking: “How do I tell my colleagues or students if I need off for an appointment or physically cannot work? How do I manage duty when I may not have the mobility to respond to calls or enter buildings/ floors?” This round table will create an opportunity for participants to discuss their experiences and knowledge on concerns, obstacles faced, and advice for others about working in housing/ student affairs with a disability or chronic health condition. Recommended Audience: Entry Level Professionals

Roommate Analytics Suite 9 Benjamin Lease, Residence Coordinator, IUPUI Josh Skillman, Senior Associate Director of Housing and Residence Life, IUPUI

In response to residence life staff struggling to help residents solve roommate conflicts, IUPUI's Office of Housing and Residence Life launched a multi-year project to examine factors that positively impact roommate relationship satisfaction and success. Through this project we have identified beneficial behaviors and have run statistical analyses on their impact on roommate relationship satisfaction. As a result of this work, Housing and Residence Life at IUPUI has restructured our approach to managing roommate relationships including communication for students and parents as well as a new roommate-oriented programming model, among several other processes. In this session we will discuss our data, including new 2017 data which analyzed a number of new behaviors since the years past, and how it has informed our new initiatives. Recommended Audience: Mid-Level Professionals

Suck It Up, Cupcake: Resilience and Grit as a Professional Suite 15 Stacy Oliver-Sikorski, Senior Associate Director of Residence Life for Community Standards & Operations, Lake Forest College Adopting a growth mindset of resilience and grit can make all the difference when it comes to satisfaction and success at work. But how do you know what's typical in building resilience? And how do you know when it's time to stop growing and time to start going? Come enjoy cupcakes (yes, seriously) and conversation on the culture of challenge as opportunity. Recommended Audience: Entry Level Professionals

Stay Sexy and Don’t Get Fired Suite 16 Marci Walton, Associate Director of Residence Life, Xavier University Kyleen Ammerman, Assistant Director of Residence Life, Miami University Join two mid-level professionals as they share their “My Favorite Murder” podcast-inspired advice for new professionals. Presenters will share lessons from the breakout hit to help all in attendance think about how they approach their work as new professionals in Residence Life. Fellow Murderinos are highly encouraged to attend, but all participants are welcome to learn how the presenters stayed sexy and didn’t get fired during their times as new pros. This isn’t your typical session, so be ready for honest advice combined with a healthy dose of humor and snark from two mid-level professionals. Recommended Audience: Entry Level Professionals