contentsmescindia.org/images/nos/approved-nos/mes_q0705_search...search engine marketing executive...

31
Contents 1. Introduction and Contacts...................P.1 2. Qualifications Pack..............................P.2 3. Glossary of Key Terms........................P.3 4. NOS Units............................................P.6 5. Nomenclature for QP & NOS..............P.26 6. Criteria For Assessment of Trainees…P.28 Qualifications Pack-Search Engine Marketing Executive Helpdesk Attendant SECTOR: MEDIA AND ENTERTAINMENT SUB-SECTOR: Digital OCCUPATION: Marketing / Advertising Sales / Traffic REFERENCE ID: MES/Q0705 ALIGNED TO: NCO-2015/2432.0201 Brief Job Description: Individuals in this job are responsible for managing all paid search campaigns on all major search engine networks. They are responsible for setting up pay-per-click (PPC) campaigns and execute activities such as keyword research, advertisement copies creation, keywords bidding, set-up of advertisement extensions etc. to drive relevant paid traffic to the website or landing pages. Personal Attributes: The individual must have good written and oral communication skills. The person should be a quick learner with an ability to comprehend and communicate information effectively. The individual is also required to have good analytical and quantitative skills to be able to interpret and analyze the campaign results. Introduction QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR MEDIA AND ENTERTAINMENT INDUSTRY OS describe what individuals need to do, know and understand in order to carry out a particular job role or function OS are performance standards that individuals must achieve when carrying out functions in the workplace, together with specifications of the underpinning knowledge and understanding Media & Entertainment Skills Council 522-524, DLF Tower-A, Jasola District Centre, New Delhi, India – 110025 Email: [email protected] www.mescindia.org

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Page 1: Contentsmescindia.org/images/nos/approved-nos/MES_Q0705_Search...Search Engine Marketing Executive This job role is applicable in both national and international scenarios Credits

Contents 1. Introduction and Contacts...................P.1

2. Qualifications Pack..............................P.2

3. Glossary of Key Terms........................P.3

4. NOS Units............................................P.6

5. Nomenclature for QP & NOS..............P.26

6. Criteria For Assessment of Trainees…P.28

technology consul t ing

Qualifications Pack-Search Engine Marketing Executive

Helpdesk Attendant SECTOR: MEDIA AND ENTERTAINMENT

SUB-SECTOR: Digital

OCCUPATION: Marketing / Advertising Sales / Traffic

REFERENCE ID: MES/Q0705

ALIGNED TO: NCO-2015/2432.0201

Brief Job Description: Individuals in this job are responsible for managing all paid

search campaigns on all major search engine networks. They are responsible for

setting up pay-per-click (PPC) campaigns and execute activities such as keyword

research, advertisement copies creation, keywords bidding, set-up of advertisement

extensions etc. to drive relevant paid traffic to the website or landing pages.

Personal Attributes: The individual must have good written and oral communication

skills. The person should be a quick learner with an ability to comprehend and

communicate information effectively. The individual is also required to have good

analytical and quantitative skills to be able to interpret and analyze the campaign

results.

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Introduction

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR MEDIA AND ENTERTAINMENT INDUSTRY

OS describe what

individuals need to do, know and understand in order to carry out a particular job role or function

OS are

performance standards that individuals must achieve when carrying out functions in the workplace, together with specifications of the underpinning knowledge and understanding

Media & Entertainment Skills Council 522-524, DLF Tower-A, Jasola District Centre, New Delhi, India – 110025 Email: [email protected] www.mescindia.org

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Qualifications Pack For Search Engine Marketing Executive

2

Qualifications Pack Code

MES/Q0705

Job Role Search Engine Marketing Executive

This job role is applicable in both national and international scenarios

Credits (NSQF) TBD Version number 1.0

Sector Media and Entertainment Drafted on 15/01/2019

Sub-sector Digital Last reviewed on 11/03/2019

Occupation Marketing / Advertising Sales / Traffic

Next review date 10/03/2022

NSQC Clearance on

Job Role Search Engine Marketing Executive

Role Description Executes search engine marketing activities to drive relevant

paid traffic to the website or landing pages

NSQF level

5

Minimum Educational Qualifications Maximum Educational Qualifications

Class XII Not Applicable

Prerequisite License or Training

NA

Minimum Job Entry Age 18 years

Experience 0-1 year in digital marketing

Applicable National Occupational

Standards (NOS)

Compulsory:

1. MES/N0721 Research and identify target keywords

2. MES/N0722 Set-up pay-per-click (PPC) campaigns

3. MES/N0723 Track campaign performance and prepare

reports

4. MES/N0104 Maintain workplace health and safety

Performance Criteria As described in the relevant OS units

Job

Det

ails

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Qualifications Pack For Search Engine Marketing Executive

3

Keywords /Terms Description

Advertisement Rank Advertisement rank is a value determined by Google that determines the position and location on a page where your advertisements are shown.

Advertisement Campaign

A set of advertisement groups that contain ads, keywords and bids. You can have one or multiple advertisement campaigns.

Advertisement Group A set of keywords, ads, bids, placements and targeting methods. Each advertisement campaign contains one or more advertisement groups.

Advertisement Extension

A feature that allows you to display extra information about your business in your ads, such as address, phone number, additional site links, reviews, product images and more.

Bounce Rate The percentage of website visitors who leave without visiting another page on that website. Bounce rates range widely depending on industry and niche. Although bounce rate can indicate potential content or website issues, it is not a direct ranking factor, according to Google.

Bid The maximum amount you are willing to spend per click for advertisement groups or individual keywords.

Conversion When someone clicks on your advertisement and completes a desired action, such as a purchase or sign up.

Conversion Rate It is the percentage of users who clicked your advertisement and completed one of your desired actions that you have counted as a conversion.

Cost Per Acquisition (CPA)

Cost-per-acquisition is the cost of your total advertisement spends divided by the number of conversions.

Click-Through Rate (CTR)

The rate (expressed in a percentage) at which users click on an organic search result. This is calculated by dividing the total number of organic clicks by the total number of impressions then multiplying by 100.

Cost Per Click (CPC) Cost-per-click is a type of bidding wherein you pay for each click on your ads. You specify your CPC bids depending on how much you are willing to pay for each click your advertisement receives.

Landing Page The webpage where people who click your advertisement will be taken after clicking on your ad. This page is typically the same one entered into your destination URL.

Quality Score A key metric that tells you how relevant your advertisements, keywords and landing page are to someone who sees your ad.

Inbound Link A link to a webpage that originates from an external website.

Split Test Creating a new advertisement based on a winning advertisement with a slight variation to see which performs better.

Daily Budget The amount you choose for each advertisement campaign to tell Google how much you want to spend each day.

Meta Tags Information that appears in the HTML source code of a webpage to describe its contents to search engines. The title tag and meta description are the most commonly used types of meta tags in SEO.

Outbound Link A link that directs visitors to a page on a different website than the one they are currently on.

Page Speed The amount of time it takes for a webpage to completely load. Page speed is ranking factor.

Query The word, words, or phrase that a user enters into a search engine.

Def

init

ion

s

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Qualifications Pack For Search Engine Marketing Executive

4

Rank Where a webpage appears within the organic search results for a specific query.

Impression The number of times your advertisement is shown. An impression is counted every time your advertisement is shown on a search engine result pages.

Impression Share This is the number of impressions your advertisements have received divided by the estimated number of impressions you were eligible to receive.

Negative Match A keyword match type that prevents your advertisement from firing for a certain word or phrase.

Responsive Website A website designed to automatically adapt to a user’s screen size, whether it’s being viewed on a desktop or mobile device.

Remarketing A feature that allows you to reach people who have previously visited your website.

Keyword Keywords are terms that are relevant to your business offering which you want your advertisements to appear for in the search results.

Invalid Clicks Clicks made by the advertiser themselves, malicious activity from competitors or robots are classified as invalid clicks. Advertisers are not charged for any invalid clicks.

Destination URL It is the URL of your landing page where you are sending your users once they click on your ad.

Sector Sector is a conglomeration of different business operations having similar businesses and interests. It may also be defined as a distinct subset of the economy whose components share similar characteristics and interests.

Sub-sector Sub-sector is derived from a further breakdown based on the characteristics and interests of its components.

Vertical Vertical may exist within a sub-sector representing different domain areas or the client industries served by the industry.

Occupation Occupation is a set of job roles, which perform similar/related set of functions in an industry

Function Function is an activity necessary for achieving the key purpose of the sector, occupation, or area of work, which can be carried out by a person or a group of persons. Functions are identified through functional analysis and form the basis of OS.

Sub-functions Sub-functions are sub-activities essential to fulfill the achieving the objectives of the function.

Job role Job role defines a unique set of functions that together form a unique employment opportunity in an organization.

Occupational Standards (OS)

OS specify the standards of performance an individual must achieve when carrying out a function in the workplace, together with the knowledge and understanding they need to meet that standard consistently. Occupational Standards are applicable both in the Indian and global contexts.

Performance Criteria Performance Criteria are statements that together specify the standard of performance required when carrying out a task

National Occupational Standards (NOS)

NOS are Occupational Standards which apply uniquely in the Indian context.

Qualifications Pack Code

Qualifications Pack Code is a unique reference code that identifies a qualifications pack.

Qualifications Pack(QP) Qualifications Pack comprises the set of OS, together with the educational, training and other criteria required to perform a job role. A Qualifications Pack is assigned a unique qualification pack code.

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Qualifications Pack For Search Engine Marketing Executive

5

Keywords/Terms Description

NOS National Occupational Standard (s)

QP Qualifications Pack

NSQF National Skill Qualifications Framework

NVEQF National Vocational Education Qualifications Framework

NVQF National Vocational Qualifications Framework

Unit Code Unit Code is a unique identifier for an Occupational Standard, which is denoted by an ‘N’.

Unit Title Unit Title gives a clear overall statement about what the incumbent should be able to do.

Description Description gives a short summary of the unit content. This would be helpful to anyone searching on a database to verify that this is the appropriate OS they are looking for.

Scope Scope is the set of statements specifying the range of variables that an individual may have to deal with in carrying out the function which have a critical impact on the quality of performance required.

Knowledge and Understanding

Knowledge and Understanding are statements which together specify the

technical, generic, professional and organizational specific knowledge that an individual needs in order to perform to the required standard.

Organizational Context Organizational Context includes the way the organization is structured and how it operates, including the extent of operative knowledge managers have of their relevant areas of responsibility.

Technical Knowledge Technical Knowledge is the specific knowledge needed to accomplish specific designated responsibilities.

Core Skills/Generic Skills

Core Skills or Generic Skills are a group of skills that are key to learning and working in today's world. These skills are typically needed in any work environment. In the context of the OS, these include communication related skills that are applicable to most job roles.

Acr

on

yms

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MES/N0721 Research and identify target keywords

1 | P a g e

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Overview pppp

This unit is about creating a keyword list which can be targeted for pay-per-click (PPC)

campaigns.

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MES/N0721 Research and identify target keywords

2 | P a g e

Unit Code MES/N0721

Unit Title (Task)

Research and identify target keywords

Description This OS unit is about creating the list of keywords to target for pay-per-click (PPC)

campaigns after carrying out the research

Scope This unit/task covers the following:

• Perform keyword research

• Create final list of target keywords for bidding

Performance Criteria(PC) w.r.t. the Scope

Element Performance Criteria

Perform keyword research

To be competent, the user/individual on the job must be able to:

PC1. create a list of products / services provided by the company

PC2. list out search terms that potential customers might use to search for those

products / services in search engines

PC3. identify the right target keywords by using the available keyword research

tools

PC4. evaluate the keywords by their relevancy, search volume, bid amount and

competition

Create final list of target keywords for bidding

PC5. prepare the final list of keywords by using the quantitative data provided by

keyword research tools including the key stats like search volume, bid

amount and competition

PC6. identify the keywords with high commercial intent which is more likely to

generate new leads or sales

Knowledge and Understanding (K)

A. Organizational Context (Knowledge of the company / organization and its processes)

The user/individual on the job needs to know and understand:

KA1. company’s products / services offerings and positioning within the industry

KA2. primary target audience of the company for each product / service

KA3. roles and responsibilities of each team member within the marketing

operations

KA4. the people to co-ordinate with, to approve and finalize the search engine

marketing plan

Nat

ion

al O

ccu

pat

ion

al S

tan

dar

d

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MES/N0721 Research and identify target keywords

3 | P a g e

KA5. existing digital marketing efforts along with the campaign’s performance

B. Technical Knowledge

The user/individual on the job needs to know and understand how to:

KB1. work with the keyword research tools

KB2. do the competitor analysis and identify keywords they are targeting for their

pay-per-click (PPC) campaigns

KB3. find the estimated bid amount and search volume of a keyword

KB4. identify the keywords with high commercial intent

KB5. identify the brand and long-tail keywords

Skills (S)

A. Core Skills/ Generic Skills

Writing Skills

The user/individual on the job needs to know and understand how to:

SA1. create report with the analysis of each keyword in terms of their cost-per-

click, click-through rate and conversions

SA2. compile traffic analysis report with the breakup of traffic from different

channels like direct, paid, organic, social and referral

Reading Skills

The user/individual on the job needs to know and understand how to:

SA3. stay abreast with the latest trends and best practices for search engine

marketing

SA4. be updated with the ongoing changes and release of new campaign features

by search engines

SA5. monitor competitor’s advertisements in search results for the targeted

keywords

Oral Communication (Listening and Speaking skills)

The user/individual on the job needs to know and understand how to:

SA6. communicate and collaborate with team members for development of

landing page to be used in campaigns

SA7. present report and analysis on campaign performance to the stakeholders

B. Professional Skills

Decision making

The user/individual on the job needs to know and understand how to:

SB1. decide on which keywords need to be targeted based on quantitative data

and company’s focus area and objectives

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MES/N0721 Research and identify target keywords

4 | P a g e

Plan and Organize

The user/individual on the job needs to know and understand how to:

SB2. plan the activities, project workflow and timelines in accordance with the

campaign requirements and objectives

SB3. organize and interpret data in a detailed and organized manner for the future

use

SB4. manage and meet project / task deadlines successfully

Problem Solving

The user/individual on the job needs to know and understand:

SB5. identify issues which are affecting the performance of the pay-per-click (PPC)

campaigns

Analytical Thinking

The user/individual on the job needs to know and understand:

SB6. how to analyze the data and find out the best opportunities while doing

competitor analysis and carrying out keyword research

Critical Thinking

The user/individual on the job needs to know and understand how to:

SB7. analyze keywords search volume, estimated bid amount and its competition

to determine if it is a right keyword to target

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MES/N0721 Research and identify target keywords

5 | P a g e

NOS Version Control

NOS Code MES/N0721

Credits (NSQF) TBD Version number 1.0

Sector Media and Entertainment Drafted on 15/01/2019

Sub-sector Digital Last reviewed on 11/03/2019

Occupation Marketing / Advertising Sales / Traffic

Next review date 10/03/2022

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MES/N0722 Set-up pay-per-click (PPC) campaigns

1 | P a g e

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Overview

This unit is about setting up the pay-per-click (PPC) campaigns to drive relevant paid

traffic to the website or landing pages.

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MES/N0722 Set-up pay-per-click (PPC) campaigns

2 | P a g e

Unit Code MES/N0722

Unit Title (Task)

Set-up pay-per-click (PPC) campaigns

Description This OS unit is about setting up the pay-per-click (PPC) campaigns in search

networks to drive relevant paid traffic.

Scope This unit/task covers the following:

Create advertisement groups

Create advertisement copies

Organize target keywords

Set-up advertisement extensions

Set-up conversion tracking based on the campaign goals

Set-up keyword bidding and daily budget for the campaigns

Performance Criteria(PC) w.r.t. the Scope

Element Performance Criteria

Create advertisement groups

To be competent, the user/individual on the job must be able to:

PC1. create campaign structure and decide the number of advertisement

groups required in a campaign

PC2. create advertisement groups and add associated keywords to be targeted

in it

PC3. create text advertisement copies including the destination URL under

each advertisement group

Create advertisement copies

PC4. create effective advertisement copies using the headlines and description

elements

PC5. split-test multiple advertisement copies to optimize campaign’s

performance

Organize target keywords

PC6. organize the related keywords with common theme into one group

PC7. set-up and add the grouped keywords in their respective advertisement

groups

Set-up advertisement extensions

PC8. identify relevant advertisement extensions that can be added to the

campaigns

Nat

ion

al O

ccu

pat

ion

al S

tan

dar

d

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MES/N0722 Set-up pay-per-click (PPC) campaigns

3 | P a g e

PC9. set-up advertisement extensions for the campaigns to improve

performance

Set-up conversion tracking based on the campaign goals

PC10. identify the goals of the campaign such as new leads or sales etc.

PC11. add tracking pixels on the website to set-up the conversion tracking

Set-up keyword bidding

and daily budget for the

campaigns

PC12. set-up the bidding method such as manual or automated based on the

campaign objectives

PC13. set-up the daily budget to define the daily expenditure level for each

campaign

Knowledge and Understanding (K)

A. Organizational Context (Knowledge of the company / organization and its processes)

The user/individual on the job needs to know and understand:

KA1. company’s products / services offerings and positioning within the

industry

KA2. primary target audience of the company for each product / service

KA3. roles and responsibilities of each team member within the marketing

operations

KA4. people to co-ordinate with, to approve and finalize the search engine

marketing plan

KA5. existing digital marketing efforts along with the campaign’s performance

B. Technical Knowledge

The user/individual on the job needs to know and understand how to:

KB1. use campaign dashboard of search engine networks

KB2. target audience by their demographics and location

KB3. set-up different advertisement extensions such as price extension etc.

KB4. create different advertisement groups within a campaign

KB5. target keywords by their match such as exact, broadvertisement and

phrase

KB6. add negative keywords at the campaign or advertisement group level

KB7. set-up keyword bidding and define daily campaign budgets

KB8. set-up destination and display URLs for each ad

KB9. set-up conversion tracking to track the conversions

Skills (S)

Writing Skills

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MES/N0722 Set-up pay-per-click (PPC) campaigns

4 | P a g e

A. Core Skills/ Generic

Skills

The user/individual on the job needs to know and understand how to:

SA1. create effective advertisement copies based on the need of the target

audience

SA2. create campaign performance report for sharing it with the stakeholders

Reading Skills

The user/individual on the job needs to know and understand how to:

SA3. stay abreast with the latest trends and best practices for search engine

marketing

SA4. be updated with the ongoing changes in paid campaign features and

capabilities

SA5. readvertisement and understand the data provided by the pay-per-click

(PPC) campaign dashboards

Oral Communication (Listening and Speaking skills)

The user/individual on the job needs to know and understand how to:

SA6. communicate and collaborate with team members for developing landing

pages

SA7. present the analysis and campaign’s performance report to the key

stakeholders

B. Professional Skills

Plan and Organize

The user/individual on the job needs to know and understand:

SB1. how to plan and prioritize the campaigns setup based on the order of

their importance

SB2. how to manage and meet project / task deadlines successfully

Critical Thinking

The user/individual on the job needs to know and understand how to:

SB3. analyze the advertisement spends and conversion rates of each campaign

Decision making

The user/individual on the job needs to know and understand how to:

SB4. decide on which keywords need to be added and which one needs to be

removed based on their performance

Problem Solving

The user/individual on the job needs to know and understand how to:

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MES/N0722 Set-up pay-per-click (PPC) campaigns

5 | P a g e

SB5. analyze issues related to the advertisements not showing up for certain

keywords and conversions not being tracked and resolve it

Analytical Thinking

The user/individual on the job needs to know and understand how to: SB6. analyze the data to find best performing keywords for bidding

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MES/N0722 Set-up pay-per-click (PPC) campaigns

6 | P a g e

NOS Version Control

NOS Code MES/N0722

Credits (NSQF) TBD Version number 1.0

Sector Media and Entertainment Drafted on 15/01/2019

Sub-sector Digital Last reviewed on 11/03/2019

Occupation Marketing / Advertising Sales / Traffic

Next review date 10/03/2022

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MES/N0723 Track campaign performance and prepare reports

1 | P a g e

----------------------------------------------------------------------------------------------------------------------------- ----------

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Overview

This unit is about tracking the performance of pay-per-click (PPC) campaigns and preparing

reports for the stakeholders.

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MES/N0723 Track campaign performance and prepare reports

2 | P a g e

Unit Code MES/N0723

Unit Title (Task)

Track campaign performance and prepare reports

Description This OS unit is about tracking the performance of search engine marketing

campaigns and preparing the reports.

Scope This unit/task covers the following:

• Create reports on campaign performance

• Compare performance with competitors

Performance Criteria (PC) w.r.t. the Scope

Element

Performance Criteria

Create reports on campaign performance

To be competent, the user/individual on the job must be able to:

PC1. measure the average cost per click, click-through ratio, conversion rates,

total spends, cost per acquisition and ROI for each campaign

PC2. track the performance at the keyword level and identify the best and worst

performing keywords

PC3. analyze and compare the performance of brand versus non-brand keyword

campaigns

PC4. create a report summarizing the performance of pay-per-click (PPC)

campaigns for the stakeholders

Compare performance with competitors

PC5. run the auction insight report to get the competitor comparison statistics

such as impression share, average advertisement position etc.

PC6. create competitor comparison report using the data available in auction

insights to analyze campaign’s performance

Knowledge and Understanding (K)

A. Organizational Context (Knowledge of the company / organization and its processes)

The user/individual on the job needs to know and understand:

KA1. company’s products / services offerings and positioning within the industry

KA2. primary target audience of the company for each product / service

KA3. roles and responsibilities of each team member within the marketing

operations

Nat

ion

al O

ccu

pat

ion

al S

tan

dar

d

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MES/N0723 Track campaign performance and prepare reports

3 | P a g e

B. Technical

Knowledge

The user/individual on the job needs to know and understand how to:

KB1. run auction insights report in the campaign dashboard

KB2. get key performance statistics such as cost per click, click-through rate, cost

per acquisition, conversion rates etc. from campaign dashboard

KB3. work with MS Excel to maintain tracking data and create reports

KB4. work with MS PowerPoint to create the analysis summary for the

stakeholders

Skills (S) (Optional)

A. Core Skills/

Generic Skills

Writing Skills

The user/individual on the job needs to know and understand how to:

SA1. document the data provided by the pay-per-click campaign dashboard and

create the campaign performance report

SA2. create the summary report for the performance of campaigns for the

stakeholders

Reading Skills

The user/individual on the job needs to know and understand how to:

SA3. readvertisement and analyze the campaign data provided by the

advertisement platforms

SA4. readvertisement and understand the data provided by the available web

analytics tools

SA5. stay abreast with the latest trends and best practices for search engine

marketing

Oral Communication (Listening and Speaking skills)

The user/individual on the job needs to know and understand how to:

SA6. collaborate with relevant people in the team to collect all the data to prepare

reports and presentations

SA7. present the campaign performance report to the stakeholders

SA8. present the website traffic and conversion report to the stakeholders

B. Professional Skills Decision Making

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MES/N0723 Track campaign performance and prepare reports

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The user/individual on the job needs to know and understand how to:

SB1. decide upon the frequency of reports so that it can be planned and created

accordingly

Analytical Thinking

The user/individual on the job needs to know and understand how to:

SB2. analyze and interpret the quantitative data from the advertisement platforms

and web analytics tools

Plan and Organize

The user/individual on the job needs to know and understand:

SB3. plan the timelines and frequency of the reports and presentations

Problem solving

The user/individual on the job needs to know and understand how to:

SB4. address comments on final reports and presentations and make the changes

accordingly

Critical Thinking

The user/individual on the job needs to know and understand how to:

SB5. analyze the impact of different targeting audience options and advertisement

formats on the effectiveness of the campaigns

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MES/N0723 Track campaign performance and prepare reports

5 | P a g e

NOS Version Control

NOS Code MES/N0723

Credits(NSQF) TBD Version number 1.0

Sector Media and Entertainment Drafted on 15/01/2019

Sub-sector Digital Last reviewed on 11/03/2019

Occupation Marketing / Advertising Sales / Traffic

Next review date 10/03/2022

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MES/N0104 Maintain workplace health and safety

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Overview

This unit is about contributing towards maintaining a healthy, safe and secure working

environment

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Unit Code MES/N 0104

Unit Title (Task)

Maintain workplace health and safety

Description This OS unit is about contributing towards maintaining a healthy, safe and secure

working environment

Scope This unit/task covers the following:

Understanding the health, safety and security risks prevalent in the workplace

Knowing the people responsible for health and safety and the resources available

Identifying and reporting risks

Complying with procedures in the event of an emergency

Performance Criteria(PC) w.r.t. the Scope

Element Performance Criteria

Understanding the health, safety and security risks prevalent in the workplace

To be competent, the user/individual on the job must be able to:

PC1. maintain one's posture and position to minimize fatigue and the risk of injury

PC2. maintain first aid kit and keep oneself updated on the first aid procedures

PC3. identify and document potential risks like siting postures while using

computer, eye fatigue and other hazards in the workplace

PC4. accurately maintain accident reports

PC5. report health and safety risks/ hazards to concerned personnel

PC6. participate in organization health and safety knowledge sessions and drills

Knowing the people responsible for health and safety and the resources available

PC7. identify the people responsible for health and safety in the workplace,

including those to contact in case of an emergency

PC8. identify security signals e.g. fire alarms and places such as staircases, fire

warden stations, first aid and medical rooms

Identifying and reporting risks

PC9. identify aspects of your workplace that could cause potential risk to own and

others health and safety

PC10. ensure own personal health and safety, and that of others in the workplace

though precautionary measures

PC11. identify and recommend opportunities for improving health, safety, and

security to the designated person

Nat

ion

al O

ccu

pat

ion

al S

tan

dar

d

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PC12. report any hazards outside the individual’s authority to the relevant person in

line with organizational procedures and warn other people who may be

affected

Complying with procedures in the event of an emergency

PC13. follow organization’s emergency procedures for accidents, fires or any other

natural calamity in case of a hazard

PC14. identify and correct risks like illness, accidents, fires or any other natural

calamity safely and within the limits of individual’s authority

Knowledge and Understanding (K)

A. Organizational Context (Knowledge of the company / organization and its processes)

The user/individual on the job needs to know and understand:

KA1. organization’s norms and policies relating to health and safety

KA2. government norms and policies regarding health and safety and related

emergency procedures

KA3. limits of authority while dealing with risks/ hazards

KA4. importance of maintaining high standards of health and safety at a workplace

B. Technical Knowledge

The user/individual on the job needs to know and understand:

KB1. different types of health and safety hazards in a workplace

KB2. safe working practices for own job role

KB3. evacuation procedures and other arrangements for handling risks

KB4. names and contact numbers of people responsible for health and safety in a

workplace

KB5. how to summon medical assistance and the emergency services, where

necessary

KB6. vendors’ or manufacturers’ instructions for maintaining health and safety

while using equipments, systems and/or machines

Skills (S) (Optional)

A. Core Skills/

Generic Skills

Writing Skills

The user/individual on the job needs to know and understand how to:

SA1. write and provide feedback regarding health and safety to the concerned

people

SA2. write and highlight potential risks or report a hazard to the concerned people

Reading Skills

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MES/N0104 Maintain workplace health and safety

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The user/individual on the job needs to know and understand how to:

SA3. readvertisement instructions, policies, procedures and norms relating to

health and safety

Oral Communication (Listening and Speaking skills)

The user/individual on the job needs to know and understand how to:

SA4. Highlight potential risks and report hazards to the designated people

SA5. Listen and communicate information with all concerned or affected

B. Professional Skills Decision making

The user/individual on the job needs to know and understand how to:

SB1. make decisions on a suitable course of action or plan

Plan and Organize

The user/individual on the job needs to know and understand how to:

SB2. plan and organize people and resources to deal with risks/ hazards that lie

within the scope of one’s individual authority

Customer Centricity

The user/individual on the job needs to know and understand how to:

SB3. build and maintain positive and effective relationships with colleagues and

customers

Problem Solving

The user/individual on the job needs to know and understand how to:

SB4. apply problem solving approaches in different situations

Analytical Thinking

The user/individual on the job needs to know and understand how to:

SB5. analyze data and activities

Critical Thinking

The user/individual on the job needs to know and understand how to:

SB6. understand hazards that fall within the scope of individual authority and

report all hazards that may supersede one’s authority

SB7. apply balanced judgements in different situations

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NOS Version Control

NOS Code MES/N0104

Credits(NSQF) TBD Version number 1.0

Sector Media and Entertainment Drafted on 15/01/2019

Sub-sector Digital Last reviewed on 11/03/2019

Occupation Marketing / Advertisement Sales / Traffic

Next review date 10/03/2022

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Qualifications Pack For Search Engine Marketing Executive

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Annexure

Nomenclature for QP and NOS

Qualifications Pack

MES/ Q 0101

Occupational Standard An example of NOS with ‘N’

MES / N 0101

Q denoting Qualifications Pack Occupation (2 numbers)

QP number (2 numbers)

9 characters

N denoting National Occupational Standard Occupation (2 numbers)

OS number (2 numbers)

9 characters

Back to top…

MES denotes the Media and Entertainment Sector

MES denotes the Media and Entertainment Sector

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The following acronyms/codes have been used in the nomenclature above:

Sub-sector Range of Occupation numbers

Film 01-30

Television 31-40

Print 41-45

Animation 46-55

Gaming 56-65

Radio 66-70

Digital 71-80

OOH 81-90

Advertising 91-99

Sequence Description Example

Three letters Media and Entertainment MES

Slash / /

Next letter Whether QP or NOS Q

Next two numbers Occupation code 01

Next two numbers QP number 01

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Qualifications Pack For Search Engine Marketing Executive

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CRITERIA FOR ASSESSMENT OF TRAINEES Job Role: Search Engine Marketing Executive Qualification Pack: MES/Q0705 Sector Skill Council: Media and Entertainment Skills Council

Compulsory NOS Total Marks : 400

Marks Allocation

Assessment outcomes

Assessment criteria for outcomes Total marks

Out Of Theory

Skills Practical

1. MES/N0721

(Research and identify target keywords)

PC1. create a list of products / services provided by the company

100

20 6 14

PC2. list out search terms that potential customers might use to search for those products / services in search engines

20 6 14

PC3. identify the right target keywords by using the available keyword research tools

20 6 14

PC4. evaluate the keywords by their relevancy, search volume, bid amount and competition

20 6 14

PC5. prepare the final list of keywords by using the quantitative data provided by keyword research tools including the key stats like search volume, bid amount and competition

10 3 10

PC6. identify the keywords with high commercial intent which is more likely to generate new leads or sales

10 3 4

Total 100 30 70

Guidelines for Assessment 1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks for Theory and Skills Practical for each PC. 2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC. 3. Assessment will be conducted for all compulsory NOS, and where applicable, on the selected elective/option NOS/set of NOS. 4. Individual assessment agencies will create unique question papers for theory part for each candidate at each examination/training center (as per assessment criteria below). 5. Individual assessment agencies will create unique evaluations for skill practical for every student at each examination/training center based on this criterion. 6. To pass the Qualification Pack , every trainee should score a minimum of 70% of aggregate marks to successfully clear the assessment. 7. In case of unsuccessful completion, the trainee may seek reassessment on the Qualification Pack.

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2. MES/N0722

(Set-up pay-

per-click

(PPC)

campaigns)

PC1. create campaign structure and decide the number of advertisement groups required in a campaign

100

10 2 8

PC2. create advertisement groups and add associated keywords to be targeted in it

10 3 7

PC3. create text advertisement copies including the destination URL under each advertisement group

10 2 8

PC4. create effective advertisement copies using the headlines and description elements

10 3 7

PC5. split-test multiple advertisement copies to optimize campaign’s performance 10 2 8

PC6. organize the related keywords with common theme into one group 5 2 3

PC7. set-up and add the grouped keywords in their respective advertisement groups 10 2 8

PC8. identify relevant advertisement extensions that can be added to the campaigns 5 5 0

PC9. set-up advertisement extensions for the campaigns to improve performance 5 0 5

PC10. identify the goals of the campaign such as new leads or sales etc. 5 5 0

PC11. add tracking pixels on the website to set-up the conversion tracking 5 0 5

PC12. set-up the bidding method such as manual or automated based on the campaign objectives 10 2 8

PC13. set-up the daily budget to define the daily expenditure level for each campaign 5 2 3

Total 100 30 70

3. MES/N0723

(Track

campaign

performance

and create

reports)

PC1. measure the average cost per click, click-through ratio, conversion rates, total spends, cost per acquisition and ROI for each campaign

100

20 6 14

PC2. track the performance at the keyword level and identify the best and worst performing keywords

15 5 10

PC3. analyze and compare the performance of brand versus non-brand keyword campaigns 20 6 14

PC4. create a report summarizing the performance of pay-per-click (PPC) campaigns for the stakeholders

15 4 11

PC5. run the auction insight report to get the competitor comparison statistics such as impression share, average advertisement position etc.

15 5 10

PC6. create competitor comparison report using the data available in auction insights to analyze campaign’s performance

15 4 11

Total 100 30 70

4. MES/N0104

(Maintain

PC1. maintain one's posture and position to minimize fatigue and the risk of injury 100 10 5 5

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workplace

health

and safety)

PC2. maintain first aid kit and keep oneself updated on the first aid procedures

10 5 5

PC3. identify and document potential risks like siting postures while using computer, eye fatigue and other hazards in the workplace

5 2 3

PC4. accurately maintain accident reports 5 2 3

PC5. report health and safety risks/ hazards to concerned personnel

10 5 5

PC6. participate in organization health and safety knowledge sessions and drills

10 5 5

PC7. identify the people responsible for health and safety in the workplace, including those to contact in case of an emergency

10 5 5

PC8. identify security signals e.g. fire alarms and places such as staircases, fire warden stations, first aid and medical rooms

10 5 5

PC9. identify aspects of workplace that could cause potential risk to own and others health and safety

5 2 3

PC10. ensure own personal health and safety, and that of others in the workplace though precautionary measures

5 2 3

PC11. identify and recommend opportunities for improving health, safety, and security to the designated person

5 2 3

PC12. report any hazards outside the individual’s authority to the relevant person in line with organizational procedures and warn other people who may be affected

5 2 3

PC13. follow organization’s emergency procedures for accidents, fires or any other natural calamity in case of a hazard

5 2 3

PC14. identify and correct risks like illness, accidents, fires or another natural calamity safely and within the limits of individual’s authority

5 2 3

Total 100 46 54