« relational » business model reputation social capital brand sponsorship physical support 1 2 3 4...

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« Relational » Business Model REPUTATION SOCIAL CAPITAL BRAND SPONSORSHIP PHYSICAL SUPPORT 1 2 3 4 5 6 7 8 Hospitality Management CRM Negociation Interpersonnal Networking Sport Management resources competencie s Offer attractivity 1. SPONSORSHIP 1. PR 2. Visibility 3. CSR 2. Ticketing 3. Media rights

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Page 1: « Relational » Business Model REPUTATION SOCIAL CAPITAL BRAND SPONSORSHIP PHYSICAL SUPPORT 1 2 3 4 5 6 78 Hospitality Management CRM Negociation Interpersonnal

« Relational » Business Model

REPUTATIONSOCIALCAPITALBRAND

SPONSORSHIP

PHYSICALSUPPORT

1

2

3

4

5

6

7 8

HospitalityManagement

CRMNegociation

InterpersonnalNetworking

SportManagement

resources

competencies

Offer attractivity

1. SPONSORSHIP1. PR2. Visibility3. CSR

2. Ticketing

3. Media rights

Page 2: « Relational » Business Model REPUTATION SOCIAL CAPITAL BRAND SPONSORSHIP PHYSICAL SUPPORT 1 2 3 4 5 6 78 Hospitality Management CRM Negociation Interpersonnal

« Reputational » Business Model

FACILITIESSTADIUM

ARENA

REPUTATIONBRAND

SPONSORSHIP

SOCIALCAPITAL

2

7

3

1

4

8

6 5

NegociationHospitality

ActivationCRM

BrandManagement

TicketingEntertainment

resources

competencies

SportManagement Offer attractivity

1. Media Rights2. Ticketing3. Sponsorship

1. Visibility2. PR3. CSR

4. Commercial Brand

Page 3: « Relational » Business Model REPUTATION SOCIAL CAPITAL BRAND SPONSORSHIP PHYSICAL SUPPORT 1 2 3 4 5 6 78 Hospitality Management CRM Negociation Interpersonnal

« Fan Relationship Management Business » Model

REPUTATIONFALICITIES

Stadium/ArenaBRAND

SPONSORSHIP

SOCIALCAPITAL

3

7

4

2

1

8

6 5

HospitalityNegociation

ActivationCRM

Fan RelationshipManagement

BrandManagement

resources

competencies

TicketingServicing

Offer attractivity

1. Ticketing & Services2. Sponsorship

1. CSR2. PR3. Visibility

3. Media Rights4. Commercial brand

Sport Management

Page 4: « Relational » Business Model REPUTATION SOCIAL CAPITAL BRAND SPONSORSHIP PHYSICAL SUPPORT 1 2 3 4 5 6 78 Hospitality Management CRM Negociation Interpersonnal
Page 5: « Relational » Business Model REPUTATION SOCIAL CAPITAL BRAND SPONSORSHIP PHYSICAL SUPPORT 1 2 3 4 5 6 78 Hospitality Management CRM Negociation Interpersonnal
Page 6: « Relational » Business Model REPUTATION SOCIAL CAPITAL BRAND SPONSORSHIP PHYSICAL SUPPORT 1 2 3 4 5 6 78 Hospitality Management CRM Negociation Interpersonnal
Page 7: « Relational » Business Model REPUTATION SOCIAL CAPITAL BRAND SPONSORSHIP PHYSICAL SUPPORT 1 2 3 4 5 6 78 Hospitality Management CRM Negociation Interpersonnal
Page 8: « Relational » Business Model REPUTATION SOCIAL CAPITAL BRAND SPONSORSHIP PHYSICAL SUPPORT 1 2 3 4 5 6 78 Hospitality Management CRM Negociation Interpersonnal
Page 9: « Relational » Business Model REPUTATION SOCIAL CAPITAL BRAND SPONSORSHIP PHYSICAL SUPPORT 1 2 3 4 5 6 78 Hospitality Management CRM Negociation Interpersonnal

Reputational FRM Business Model

Reputation Physical Resources (Stadium)

Parnerships

Social CapitalEntertainm

ent ProductionTicketing & CRM

PR infrastructure development

CRMActivation

B to BAthletesManagem

entt

Resources Basis

Indirect impact

Direct impact Deployment

Core Competences

FANSBRAND

Page 10: « Relational » Business Model REPUTATION SOCIAL CAPITAL BRAND SPONSORSHIP PHYSICAL SUPPORT 1 2 3 4 5 6 78 Hospitality Management CRM Negociation Interpersonnal

Relational business model and external control of your stakeholders sharing resources

Club / eventOrganization

Private Sponsors Public sponors Sports Institutions

Athletes

Fans

MediaSuppliers

Social Capital connexions

Services for stakeholders

Relational Business Model

Interpersonal networking in a limited business

Page 11: « Relational » Business Model REPUTATION SOCIAL CAPITAL BRAND SPONSORSHIP PHYSICAL SUPPORT 1 2 3 4 5 6 78 Hospitality Management CRM Negociation Interpersonnal

Reputational business model and external control of your stakeholders sharing resources

Club / eventOrganization

Private Sponsors Public sponors Sports Institutions

Athletes

Fans

MediaSuppliers

Connexion with Fans = activations

Services for fans

Reputational Business Model

Fans plat-form = Entertainement

Page 12: « Relational » Business Model REPUTATION SOCIAL CAPITAL BRAND SPONSORSHIP PHYSICAL SUPPORT 1 2 3 4 5 6 78 Hospitality Management CRM Negociation Interpersonnal

Reputational business model and external control of your stakeholders sharing resources

Club / eventOrganization

Private Sponsors Public sponors Sports Institutions

Athletes

Fans

MediaSuppliers

Connexion with Fans = activations

Services for fans

FRM Business Model

Fans plat-form = Entertainement

Page 13: « Relational » Business Model REPUTATION SOCIAL CAPITAL BRAND SPONSORSHIP PHYSICAL SUPPORT 1 2 3 4 5 6 78 Hospitality Management CRM Negociation Interpersonnal

Sport business life cycle to build a sustainable brand

Relational BusinessModel

Reputational BusinessModel

Fan Relationship

BusinessModel

2.0 3.01.0

Page 14: « Relational » Business Model REPUTATION SOCIAL CAPITAL BRAND SPONSORSHIP PHYSICAL SUPPORT 1 2 3 4 5 6 78 Hospitality Management CRM Negociation Interpersonnal
Page 15: « Relational » Business Model REPUTATION SOCIAL CAPITAL BRAND SPONSORSHIP PHYSICAL SUPPORT 1 2 3 4 5 6 78 Hospitality Management CRM Negociation Interpersonnal

Your strategic GOAL !

Building and managing your global sport ecosystem

where all shareholders and stakeholderswill become your FANS

to create your « Iron Cage » focusing on efficient assets strategic management