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OCTOBER 2011 U/ID 32401/UCXA

Time : Three hours Maximum : 100 marks

SECTION A (10 3 = 30 marks)

Answer any TEN questions.

All questions carry equal marks.

1. Define administration.

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2. What is scientific management?

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3. Name the different types of planning.

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4. What is meant by Esprit de corps?

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5. Mention different types of policies.

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6. Explain departmentation.

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7. What do you mean by span of control?

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8. What is delegation of authority?

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9. Define indirect interview.

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10. What is the need for training?

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11. Define co-ordination.

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12. Write a note on PERT.

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SECTION B (5 6 = 30 marks)

Answer any FIVE questions.

All questions carry equal marks.

13. Discuss Henri Fayols principles of management. s PmkP .

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14. Explain Mary Parker Folletts contribution to

management thought.

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15. Describe the steps necessary for effective

planning.

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16. Distinguish between policies and procedures.

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17. Explain the process of forecasting.

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18. What is meant by functional organization?

Explain its merits and demerits.

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19. Discuss the functions of staffing.

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20. Point out the need for co-ordination.

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SECTION C (2 20 = 40 marks)

Answer any TWO questions.

All questions carry equal marks.

21. What are the advantages and limitations of

planning?

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22. Explain the factors would you consider while

choosing the most appropriate basis of

departmentation.

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23. State the benefits of training.

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24. Describe the characteristics of an ideal control.

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