ןנע בושחימ תא םישוע ךיא .. הז · 12 project id name: fin630 – review and...
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1 ©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice
מני צרפתי
CTO
HP
©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice
מיחשוב ענן
איך עושים את
..... זה
2 ©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice ©2010 HP Confidential 2
מה על סדר היום
מה זה ענן•
סוגי עננים•
איך ניגשים לפרויקט•
מפת דרכים•
•Reference Architecture
השינוי בארגון•
אבטחת מידע•
סכום•
3
An environment where highly scalable and elastic
services can be easily consumed over the internet
through a low-touch, pay-per-use
business model
IT Strategy & Architecture
ענן..... מה זה בכלל
4
בקוים כללים
5
Infrastructure (IaaS)
Platform (PaaS)
Application
(SaaS)
Gap
Public
Cloud
Cost/Risk/Value
Gap: business
goes directly to
the public cloud
What IT is
focused on now
Where IT needs to be
to remain competitive
Private
Cloud
Attributes
– Agility
– Risk
– Cost
– Value
סוגי עננים
Hybrid
Cloud
6 ©2010 HP Confidential 6
IT as a service -הנוסחא משתנית
Technology Services
• Asset Ownership
• Fixed Costs
• Build-to-order (months)
• Dedicated & Static
• Control & Risk adverse
• Best technology component
• Pay-per-use or Cost Transparency
• Variable Costs
• Config-to-order (hours)
• Shared & Scalable
• Manage Risk
• Consumer/User experience
7 ©2010 HP Confidential 7
.....חוץ מ..... הכל פשוט .... אז
? Elasticityאיך אתם דואגים ל •
Scale-upאיך אתם כותבים קוד כך שיוכל לעשות •
במחיר גרושים... איפה אתם מאחסנים מיליארד קבצים •
אחד בין מספר אתרים Databaseאיך בדיוק אתם עושים גישה ל •
איך אתם מאבטחים קוד •
....איך אתם מפרסמים שרות •
איך אתם מתמחרים אותו •
8 ©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice
CLOUD Is about …….
Technology
Your Cloud Strategy,
portfolio and platform
“If you keep doing what you have always done, you will get what you have
always got”
Albert Einstein
9 9
Current State
Desired State
Example customer priorities roadmap
Maturity Modell
Customer
Roadmap
built on
HP’s
Portfolio
Sta
ges
Domain
10
Maturity Modell
11
דוגמא למפת דרכים
TIA112 -
Implement formal
architecture office
TIA111 -Source/
Establish
Architecture
Function
ARC120 -
Eliminate all
Single-points of
Failure
TIA211 -Architect
Technical
Infrastructure
TIA221 -Design
technical
Infrastructure
TIA311 -
Implement
services
architecture
CAP310 -Source/
Establish Capacity
Planning Function
CAP320 -
Establish resource
Cap. Plan Method
CAP330 -
Implement
resource Capacity
Management
CAP340 -create 3
Year IT service
Cap. Plan
CAP350 -Create
Demand based
approach for
services
COM440 -Develop
formal
communication
plan
FIN310 -
Implement Return
on Investment
Based Project
Disciplines
FIN320 -Enhance
Financial asset
Management
FIN330 -Establish
ABC Cost Base
for Service costing
FIN340 -
Implement a
Flexible Charging
System
FIN350 -Create
project financial
benefit tracking
FIN351 -Introduce
Strategic P&L
measurement
DAI220 -Establish
the Configuration
Management
Baseline
DAT220 -
Complete the
Asset
Management
Baseline
DAI220 -Data
Inventory Lifecycle
Management
DAI230 -Establish
Integrated CMS
system
DAS231 -
Implement
Configuration
Management
EVE120 -Impl.
Response Time
Monitoring and
Reporting
AUT310 -
Implement aut.
Software
distribution.
CUS612 -
Implement
Customer
Management
CUS620 -
Customer
Satisfaction
Metrics Introduced
CUS630 -
Introduce
Customer Service
Reporting
GOV310 -
Implement an
Integrated Project
Mgt method
GOV320 -Effective
IT Governance
Framework
Established
GOV331 -
Governance and
Empowerment
GOV330 -
Enhance the
Project Init.
Process and
Lifecycle.
HIS230 -Build
Business
Intelligence
functionality
SEC620 -assign
security levels
INT430 -Technical
eng. Reorganized
into service eng.
GOV440 -
Rationalize
Project
Management
AUT550 -
Automate
operations
workflows
FIN630 -Review
financially and
align all SLA and
OLAs
PRO510 -
Enhance Problem
Management
PRO523 -
Enhance Change
Management
PRO530 -
formalize Enterp.
Release mgt proc.
PRO540 -Obtain
formal ISO
process
certification
PER630 -Formal
Periodic Customer
Reviews
PSC420 -Service
Culture Integrated
into HR
Framework
PSC430 -Staff
Retention
Program
PSC440 -Role
Accreditation
Framework and
Recognition
PSC450 -Rewards
Linked to SLAs &
Customer
Satisfaction
PLF120 -
Implement
Infrastructure
consolidation
PLF130 -develop
formal OLA's
PLF150 -initial
automation
optimization
program
DAT230 -
Complete
Utilization
Monitoring
RES110 -
implement
resource capacity
mgt.
SEC320 -Enhance
physical Security
Management
SEC220 -Develop
formal
authentication
SEC540 -
Implement
security
monitoring
SEC350 -Data
export policies
DES610 -Develop
infra services
Catalogue
DES650 -Impl.
Customer Self-
Service portal
SKI340 -team
spirit
MOC340 -
Implement
Management of
Change Program
SKI510 -Skill
Database Assisted
Skill Development
SKI520 -Complete
ITIL education &
training program
SKI530 -Learning
& Development
Plan for All Staff
PRO522 -
Implement Best
Practice Service
Desk
PRO521 -
Enhance Incident
and Service Req.
Mgt.
PRO520 -
formalize Service
Continuity
Management
TIA210 -Architect
Service
Management
architecture
TIA130 -
Implement Service
Mgt. Server &
Storage structure
12
Project ID Name:
FIN630 – Review and Align UC's and OLAs
שלהם והתאמה לתהליכים OLA בניית
Project Objectives:
Ensure end-to-end consistency of service level commitments
starting with the set of internal agreements, back to the commitments from all internal and external IT providers.
Particularly ensure the period of the measurements/commitments aligns (hours/days) to ensure full relevance of supporting OLAs and SLAs
At the next opportunity reset all Service Level Agreements (supply side) so they deliver to the expectations of the customers/business (demand side)
Eliminate the organizational tensions inadvertently set up by there being inconsistent service level commitments across the supply chain (SOS, ,OLA)
Ensure that the Standard of Service commitments are appropriately costed so that the various internal and external suppliers have the capacity and resources to meet all contractual customer service commitments.
If appropriate, rationalize all Standard of Service contracts at next opportunity to a standard base (and/or set of offerings) that are fully supported by the supply chain SLAs.
Project Benefits:
Inconsistent SLAs across the supply chain (Third-Party Providers, IT operations, IT business units, customer is a recipe for non-delivery of customer expectations.
If different parts of the supply chain are working to different goals and commitments there is going to be over servicing (which wastes money) or under servicing (which causes customer dissatisfaction).
Once the SLAs are aligned across the supply chain there is optimal matching of supply and demand and clearly is most likely to ensure customer expectations are at least met.
Project Scope: All Business Services in the (to be defined) Business Services Catalogue.
Exclusion: Low priority business processes and services
Project Assumptions:
Nil
Project Dependencies:
See dependency overview
Project Priority: 1 Project Size: 2
פעילות
13
מפת דרכים ותלויות
Complete Capacity and
Utilisation Monitoring
and Reporting
(IMI021)
Eliminate All Single-
Points of Failure
(TIA033)
Intitute Problem
Management
(BPP022)
Architect and Design
Adaptive Enterprise
Infrastructure
(TIA021)
Establish Capacity
Planning Methodology
and Information Base
(TIA031)
Implement a Flexible
Internal Charge-Back
System
(IMI043)
Customer Service Culture
Integrated into HR
Framework
(CAS031)
Staff Retention Program.
(CAS043)
Customer Self-Service
(BSV052)
Customer Satisfaction
Metrics Introduced
(IMI041)
Move to Demand
based approach for
services.
(DSG052)
Complete ITIL education
& training program
(CAS023)
Enhance Incident and
Service Request
Management
(BPP021)
Implement Adaptive
Enterprise Infrastructure
(Phase 3 Virtualise)
(TIA051)
Enhance Financial
Management of IT Services
(BPP041)
Enhance Release to
Production Processes.
(BPP043)
integrate Change
Management.
(BPP023)
Introduce Tiered
Business Service
Offerings
(BSV051)
Implement Adaptive
Enterprise Infrastructure
(Phase 1 - Capacity)
TIA023
Architect & Design
Service Management
Infrastructure
TIA022
Implement Service
Management Server &
SAN Infrastructure
(TIA032)
Establish 3 Year IT
Infrastructure Capacity
Plan
(TIA043)
Implement Service
Management
Infrastructure Network
(TIA042)
Implement Adaptive
Enterprise Infrastructure
(Phase 2 Standardize &
Consolidate)
(TIA041)
Establish Integrated
Management
Information System
(IMI023)
Establish ABC Cost
Base for Service
Costing
(IMI035)
Introduce Customer
Oriented Service
Reporting
(IMI034)
Implement An Integrated
Project Management and
Reporting Tool
(IMI033)
Implement Response
Time Monitoring and
Reporting
(IMI032)
Establish the
Configuration
Management Baseline
(IMI031)
Implement Best Practice
Service Desk/Customer
Portal
(IMI042)
Integrated Financial
Reporting and Cost
Efficiency Measures
(IMI051)
Business Intelligence for
St. Paul Travelers' IT
(IMI052)
Data Inventory Lifecycle
Management.
(DSG042)
Implement
Management of
Change Program
(CAS021)Account Management
Responsibility and
Customer Service
(CAS024)
Formal Service Culture
Training
(CAS033)
Learning &
Development Plan For
All Staff
(CAS032)
Appraisals and Rewards
Linked to Business SLAs &
Customer Satisfaction.
(CAS051)
Governance and
Empowerment.
(CAS052)
integrate Capacity
Management.
(BPP024)
Enhance Build & Test
Processes
(BPP042)
Develop Services Catalog
and Supporting
Operational Level
Agreements
(BSV021)
Formal Periodic Customer
Business Services & SLA
Reviews
(BSV041)
Trainingplan
Program plan
Organisational
goals
Skills
definition
Trained staffExperienced
staff
Skills
definition
Service definitions
Infrastructure
principles
Ci defintions
Service (level) definitions
Customer
reports
Service
Performance
data
Rationalize
datacenters
(TIA026)
Establish an Adaptive
Enterprise Program
Management Office
(DSG021)
Program
plan
Reference
architecture
Program plan
Service performance
data
Service definitions
Adaptive infrastructure
(part I)
Customer usage reports
Incident
trneds
Service desk
Process automation
Standardized
infrastructure
Cap
plan
cap trends
Customer
usage date
Customer usage
data
Incident trends
Incident
trends
Virtualized infrastructure
Usage per service
agreed
Governance
policies
Charging strategy
Usage trends per
customer
ABC model tariff
calculations
Program plan
tariffs
Cap
mgt
data
and
method
Architect and design
backup service
strategy
(TIA027)
Implement Backup
Service Strategy
(TIA035)
Backup service
Def.
Architect and design
disaster recovery
strategy
(TIA028)
Service
architecture
Architect and design
automated
infrastructure
provisioning strategy
(TIA036)
Infra
capabilities
Implement automated
infrastructure
provisioning strategy
(TIA037)
Provisioning
strategy
Implement disaster
recovery strategy
(TIA029)
Disaster recov.
strategy
Architect and design
security strategy
(TIA210)
Implement security
hardning methodology
(TIA211)
Security
strat
Develop quality attributed
based, stakeholder driven
mainframe to distributed
systems modernization
methodology
TIA053)
Develop workload
translation methodology
TIA045)
Develop quality attribute
based stakeholder driven
transformation approach
TIA046)
Develop user interface
modernization impact
analysis approach
TIA038)
Establish performance
affinity within the architecture
and development
communities
TIA047)
Develop program
understanding team with
tool-based capabilities
TIA048)
Shared
Technical
infrastructure
Transformation
approach
User interface
approach
Workload
Translation methodDeveloped team
Performance affinity
Enhance the Project
Initiation Process and
Project Lifecycle.
(DSG023)Integrated Project
Methodology
(DSG033)Training
plan
Project mgt
process
Enhance Security
Management
(BPP035)
Enhance Operations and
Availability Management
(BPP033)
Implement Configuration
Management
(BPP032)
Infrastructure
principles
Monitoring
parameters
CUST
REPORTS
Milestone #1
Milestone #2
Milestone #3
>Milestone #3
NOTE: Projects are only color-coded in 1 milestone in this roadmap.
However, depending on the project, it might exist in multiple milestones.
14
ארכיטקטורה
15
ארכיטקטורה כללית
Service catalog
Sourcing decision
and governance policies
Service management
Metering and reporting
Change management
and training
Support strategy
16 ©2010 HP Confidential 16
ארכיטקטורה פונקציונאליתDesign/Deploy Provision Use Assure
Contract Mgmt.
Change Mgmt.
Compliance Monitoring
Product & Portf. Mgmt
Service Lifecycle
Mgmt
Privacy Mgmt.
Service Billing
SLA Management
Quality of Experience
Service Catalog
Order Management Service Usage
Service Access
Service Model Repository
Service Request
Processing
Service Configuration
Charging Rating
Delivery Management Quality of Service
Incident & Problem Mgmt.
Resource Pool Mgr
Usage Metering
Dynamic Workload Management Resource
Health Resource Template Design
Service Design
Service Offer
Mgmt.
Capacity Modelling (Service)
Demand Modelling
User Mgmt.
Service Activation
Resource Configuration
Application Security
IDPS & Threat Mgmt
Identity Mgmt
Information Security
Infrastructure Security
Secure SDLC
Security Program
Security Monitoring
Govern Secure
Supply
D
eliv
ery
D
em
and
User Portal
Resource Provider Manager
Capacity Modelling
(Resource)
NETWORK POWER & COOLING SOFTWARE INFORMATION CLOUD STORAGE SERVERS
17
מבנה אירגוני
Cloud service
center manager
Delivery mgr Service
planning mgr
Service desk
mgr
IT strategy mgr Finance mgr
Operations mgr Comm &
control centre
Networks
Storage
Systems
Services
Cap coordinator
Problem mgr
Oper analysts
Service planning
Cap mgt
SLA mgt
Security mgt
Change mgt
Finance planning
Project mgt
Service desk analysts
Escalation mgt
Strat. planner
Architects
Account mgt
Service eng.
Accounting
Business planning
Audit mgt
HR Quality mgr
18
אבטחת מידע
19
.....זה נראה מפחיד
20
Strategy Articulating imperatives and requirements for the security program
Governance Ensuring the security program
Operations Executing the security program
Frameworks Guiding the architectural approaches that break down complexity
Core Protection Protecting your technology, assets, and data
לא לשלוף..... צריך לבנות תוכנית ו
22 ©2010 HP Confidential 22
Cloud Provider and Cloud Consumer
Security Responsibility Impact
Software -as-a-
Service (SaaS)
Infrastructure-as-a-
Service (IaaS)
Platform-as-a-
Service (PaaS)
Control
and
Flexibility
More
Less
Cloud
Service
Consumer
Control
More
Less
Cloud
Service
Provider
Risk
More
Less
SPI Model
22 HP Restricted
23
.יש ממי ללמוד על סטנדרטים
Can we use:
• Internationally recognized cloud
computing standards?
• Relevant industry organizations
with substantive cloud
computing initiatives and
programs?
• Government and international
standards and practices
organizations?
• Why Not?
− Slow, Need to Innovate
• Why?
− Interoperability, Portability
Best Practices Organizations & Programs
Industry Programs
Cloud Security Standards
24
? haveמה מטריד את המתכננים
• Security – data location and access
• Availability
• Performance
• Greater cost
• Time to implement
• Lack of interoperability standards
• How to integrate with in house IT
• Bringing back in house may be difficult
• Not enough ability to customise
• Maturity and longevity of providers
• Lack of transparency
25
Gartner Hype Cycle - Cloud Computing As of July 2009:
Copyright © 2009 HP corporate presentation. All rights reserved.
26
Why not cloud ? Breaking the hype
• Security/regulatory risk
• Availability/Continuity
• Lack of major suppliers
• Performance
• Difficulty of managing
• Lack of SLA’s that meet the requirements
• Not cost competitive
• Migration of current enterprise apps
• Network costs
• Data transfer costs
• Cost of management and control
• Cost of downtime
• Loss of control
• Major supply/demand management changes
• Unpredictable changes
• Unpredictable pricing
• Bringing back in-house
• New siloes ?
• Does not address big enterprise challenges
• Unrealistic business expectations
• Limited applications • Hard to integrate with in-
house IT • Ability to customize Functional Governance
Operational Financial
27 © Copyright 2011 Hewlett-Packard Development Company, L.P. HP Confidential. 27
28
29
As per July 2010
2
9
30
דוגמא למפת דרכים
TIA112 -
Implement formal
architecture office
TIA111 -Source/
Establish
Architecture
Function
ARC120 -
Eliminate all
Single-points of
Failure
TIA211 -Architect
Technical
Infrastructure
TIA221 -Design
technical
Infrastructure
TIA311 -
Implement
services
architecture
CAP310 -Source/
Establish Capacity
Planning Function
CAP320 -
Establish resource
Cap. Plan Method
CAP330 -
Implement
resource Capacity
Management
CAP340 -create 3
Year IT service
Cap. Plan
CAP350 -Create
Demand based
approach for
services
COM440 -Develop
formal
communication
plan
FIN310 -
Implement Return
on Investment
Based Project
Disciplines
FIN320 -Enhance
Financial asset
Management
FIN330 -Establish
ABC Cost Base
for Service costing
FIN340 -
Implement a
Flexible Charging
System
FIN350 -Create
project financial
benefit tracking
FIN351 -Introduce
Strategic P&L
measurement
DAI220 -Establish
the Configuration
Management
Baseline
DAT220 -
Complete the
Asset
Management
Baseline
DAI220 -Data
Inventory Lifecycle
Management
DAI230 -Establish
Integrated CMS
system
DAS231 -
Implement
Configuration
Management
EVE120 -Impl.
Response Time
Monitoring and
Reporting
AUT310 -
Implement aut.
Software
distribution.
CUS612 -
Implement
Customer
Management
CUS620 -
Customer
Satisfaction
Metrics Introduced
CUS630 -
Introduce
Customer Service
Reporting
GOV310 -
Implement an
Integrated Project
Mgt method
GOV320 -Effective
IT Governance
Framework
Established
GOV331 -
Governance and
Empowerment
GOV330 -
Enhance the
Project Init.
Process and
Lifecycle.
HIS230 -Build
Business
Intelligence
functionality
SEC620 -assign
security levels
INT430 -Technical
eng. Reorganized
into service eng.
GOV440 -
Rationalize
Project
Management
AUT550 -
Automate
operations
workflows
FIN630 -Review
financially and
align all SLA and
OLAs
PRO510 -
Enhance Problem
Management
PRO523 -
Enhance Change
Management
PRO530 -
formalize Enterp.
Release mgt proc.
PRO540 -Obtain
formal ISO
process
certification
PER630 -Formal
Periodic Customer
Reviews
PSC420 -Service
Culture Integrated
into HR
Framework
PSC430 -Staff
Retention
Program
PSC440 -Role
Accreditation
Framework and
Recognition
PSC450 -Rewards
Linked to SLAs &
Customer
Satisfaction
PLF120 -
Implement
Infrastructure
consolidation
PLF130 -develop
formal OLA's
PLF150 -initial
automation
optimization
program
DAT230 -
Complete
Utilization
Monitoring
RES110 -
implement
resource capacity
mgt.
SEC320 -Enhance
physical Security
Management
SEC220 -Develop
formal
authentication
SEC540 -
Implement
security
monitoring
SEC350 -Data
export policies
DES610 -Develop
infra services
Catalogue
DES650 -Impl.
Customer Self-
Service portal
SKI340 -team
spirit
MOC340 -
Implement
Management of
Change Program
SKI510 -Skill
Database Assisted
Skill Development
SKI520 -Complete
ITIL education &
training program
SKI530 -Learning
& Development
Plan for All Staff
PRO522 -
Implement Best
Practice Service
Desk
PRO521 -
Enhance Incident
and Service Req.
Mgt.
PRO520 -
formalize Service
Continuity
Management
TIA210 -Architect
Service
Management
architecture
TIA130 -
Implement Service
Mgt. Server &
Storage structure
31
מפת דרכים ותלויות
Complete Capacity and Utilisation Monitoring
and Reporting
( IMI 021 )
Eliminate All Single - Points of Failure
( TIA 033 )
Intitute Problem
Management ( BPP 022 )
Architect and Design
Adaptive Enterprise Infrastructure
( TIA 021 )
Establish Capacity
Planning Methodology and Information Base
( TIA 031 )
Implement a Flexible
Internal Charge - Back System
( IMI 043 )
Customer Service Culture Integrated into HR
Framework ( CAS 031 )
Staff Retention Program . ( CAS 043 )
Customer Self - Service ( BSV 052 )
Customer Satisfaction
Metrics Introduced ( IMI 041 )
Move to Demand based approach for
services .
( DSG 052 )
Complete ITIL education & training program
( CAS 023 )
Enhance Incident and
Service Request Management
( BPP 021 )
Implement Adaptive Enterprise Infrastructure
( Phase 3 Virtualise ) ( TIA 051 )
Enhance Financial Management of IT Services
( BPP 041 )
Enhance Release to Production Processes .
( BPP 043 )
integrate Change Management .
( BPP 023 )
Introduce Tiered
Business Service Offerings
( BSV 051 )
Implement Adaptive
Enterprise Infrastructure ( Phase 1 - Capacity )
TIA 023
Architect & Design Service Management
Infrastructure
TIA 022
Implement Service Management Server &
SAN Infrastructure
( TIA 032 )
Establish 3 Year IT
Infrastructure Capacity
Plan ( TIA 043 )
Implement Service Management
Infrastructure Network ( TIA 042 )
Implement Adaptive
Enterprise Infrastructure ( Phase 2 Standardize &
Consolidate )
( TIA 041 )
Establish Integrated Management
Information System ( IMI 023 )
Establish ABC Cost
Base for Service
Costing ( IMI 035 )
Introduce Customer
Oriented Service
Reporting ( IMI 034 )
Implement An Integrated
Project Management and Reporting Tool
( IMI 033 )
Implement Response Time Monitoring and
Reporting ( IMI 032 )
Establish the
Configuration
Management Baseline ( IMI 031 )
Implement Best Practice
Service Desk / Customer Portal
( IMI 042 )
Integrated Financial
Reporting and Cost Efficiency Measures
( IMI 051 )
Business Intelligence for
St . Paul Travelers ' IT ( IMI 052 )
Data Inventory Lifecycle Management .
( DSG 042 )
Implement Management of
Change Program
( CAS 021 ) Account Management
Responsibility and Customer Service
( CAS 024 )
Formal Service Culture Training
( CAS 033 )
Learning &
Development Plan For All Staff
( CAS 032 )
Appraisals and Rewards
Linked to Business SLAs & Customer Satisfaction .
( CAS 051 )
Governance and Empowerment .
( CAS 052 )
integrate Capacity
Management .
( BPP 024 )
Enhance Build & Test
Processes ( BPP 042 )
Develop Services Catalog
and Supporting
Operational Level Agreements
( BSV 021 )
Formal Periodic Customer Business Services & SLA
Reviews ( BSV 041 )
Trainingplan
Program plan
Organisational goals
Skills
definition
Trained staff Experienced
staff
Skills definition
Service definitions
Infrastructure
principles
Ci defintions
Service ( level ) definitions
Customer
reports
Service
Performance
data
Rationalize
datacenters ( TIA 026 )
Establish an Adaptive
Enterprise Program Management Office
( DSG 021 )
Program
plan
Reference architecture
Program plan
Service performance
data
Service definitions
Adaptive infrastructure ( part I )
Customer usage reports
Incident trneds
Service desk Process automation
Standardized infrastructure
Cap
plan
cap trends
Customer
usage date
Customer usage
data
Incident trends
Incident
trends
Virtualized infrastructure
Usage per service
agreed Governance
policies
Charging strategy
Usage trends per customer
ABC model tariff
calculations
Program plan
tariffs
Cap mgt
data and
method
Architect and design backup service
strategy ( TIA 027 )
Implement Backup
Service Strategy
( TIA 035 )
Backup service
Def .
Architect and design disaster recovery
strategy
( TIA 028 )
Service
architecture
Architect and design
automated
infrastructure provisioning strategy
( TIA 036 )
Infra
capabilities
Implement automated
infrastructure provisioning strategy
( TIA 037 )
Provisioning strategy
Implement disaster
recovery strategy ( TIA 029 )
Disaster recov . strategy
Architect and design security strategy
( TIA 210 )
Implement security hardning methodology
( TIA 211 )
Security strat
Develop quality attributed based , stakeholder driven
mainframe to distributed
systems modernization methodology
TIA 053 )
Develop workload
translation methodology TIA 045 )
Develop quality attribute based stakeholder driven
transformation approach TIA 046 )
Develop user interface
modernization impact analysis approach
TIA 038 )
Establish performance
affinity within the architecture and development
communities
TIA 047 )
Develop program understanding team with
tool - based capabilities
TIA 048 )
Shared
Technical infrastructure
Transformation
approach
User interface approach
Workload
Translation method Developed team
Performance affinity
Enhance the Project
Initiation Process and
Project Lifecycle . ( DSG 023 )
Integrated Project Methodology
( DSG 033 ) Training plan
Project mgt
process
Enhance Security
Management ( BPP 035 )
Enhance Operations and Availability Management
( BPP 033 )
Implement Configuration
Management ( BPP 032 )
Infrastructure principles
Monitoring
parameters
CUST
REPORTS