© prentice hall, 2007 excellence in business, 3echapter 11 - 1 managing human resources

© Prentice Hall, 2007 Excellence in Business, 3e Chapter 11 - 1

Managing Human Managing Human ResourcesResources


Human Resource Human Resource Management (HRM)Management (HRM)

Motivation

Motivation

CompensationCompensation

AcquiringAcquiringAcquiringAcquiring MaintainingMaintainingMaintainingMaintaining DevelopingDevelopingDevelopingDeveloping

Eval

uatio

nEv

alua

tion

Training & DevelopmentTraining & Development


Functions of the Human Functions of the Human Resources DepartmentResources Department

Planning for Staffing Needs

Recruiting and Hiring

Training and Development

Appraising and Retaining


Planning for Staffing NeedsPlanning for Staffing Needs

From Business

Plan

From Business

Plan

EstimateDemand forEmployees

EstimateDemand forEmployees

EstimateSupply of

Employees

EstimateSupply of

Employees

PerformJob Analysis

PerformJob Analysis

Write JobDescriptions

Write JobDescriptions

Write JobSpecifications

Write JobSpecifications

To HiringProcess

To HiringProcess

Evaluating Job Requirements

Forecasting


Forecasting DemandForecasting Demand

• Predicted salesPredicted sales

• Expected turnover rateExpected turnover rate

• Workforce’s skill levelWorkforce’s skill level

• Impending strategic decisionsImpending strategic decisions

• Changes in technologyChanges in technology

• Company’s financial statusCompany’s financial status

• Status of key employeesStatus of key employees


Forecasting SupplyForecasting Supply

Existing WorkersExisting Workers

Temporary WorkersTemporary Workers

OutsourcingOutsourcing


Evaluating Evaluating Job RequirementsJob Requirements

JobJobAnalysisAnalysis

JobJobAnalysisAnalysis

JobJobDescriptionDescription

JobJobDescriptionDescription

JobJobSpecificationSpecification

JobJobSpecificationSpecification


InternalInternal

SearchesSearchesNewspaper AdsNewspaper Ads Internet AdsInternet Ads

Trade ShowsTrade Shows HeadhuntersHeadhunters ReferralsReferrals

EmploymentEmployment

AgenciesAgenciesUnion HallsUnion Halls CollegesColleges

Recruiting EmployeesRecruiting Employees


How Employers and Job-How Employers and Job-Seekers Approach the Seekers Approach the

Recruiting ProcessRecruiting Process

NetworkingNetworkingand Personaland PersonalReferencesReferences

Look InsideLook Insidethe Companythe Company

UnsolicitedUnsolicitedRRésumésésumés

NewspaperNewspaperor Internetor InternetWant AdsWant Ads

EmploymentEmploymentAgency orAgency or

Search FirmSearch Firm

EmployersEmployers

Job SeekersJob Seekers


The Hiring ProcessThe Hiring Process

SelectQualified Candidates

SelectQualified Candidates

11

ConductIn-Depth Interviews

ConductIn-Depth Interviews

33

CheckReferences

CheckReferences

55

Screenthe Candidates

Screenthe Candidates

22

Evaluatethe Candidates

Evaluatethe Candidates

44

Select theBest Candidate

Select theBest Candidate

66


Background ChecksBackground Checks

EducationalEducationalCredentialsCredentials

Time GapsTime GapsBetween JobsBetween Jobs

Arrest Records Arrest Records

EmploymentEmploymentVerificationVerification

Reference Reference ChecksChecks

Credit HistoriesCredit Histories


Hiring and the LawHiring and the Law

Equal EmploymentEqual EmploymentOpportunityOpportunity

Negligent HiringNegligent Hiring

Immigration ReformImmigration Reformand Control Act and Control Act


Preemployment TestingPreemployment Testing

Job-SkillsJob-SkillsJob-SkillsJob-Skills

PsychologicalPsychologicalPsychologicalPsychological

Drugs and AlcoholDrugs and AlcoholDrugs and AlcoholDrugs and Alcohol


Training and Training and DevelopmentDevelopment

OrientationOrientation

TrainingTraining

RetrainingRetraining


Appraising EmployeesAppraising Employees

Electronic PerformanceMonitoring

Electronic PerformanceMonitoring

360-DegreeReviews

360-DegreeReviews

Regular WrittenEvaluations

Regular WrittenEvaluations

Periodic Performance Appraisals

Periodic Performance Appraisals

Objectivity

Fairness

Improvement

Standards


Workplace CompensationWorkplace Compensation

Wages Salaries

Benefits Pay Scale BenefitsBonuses

Hourly Workers

CorporateExecutives


Fair Labor Standards ActFair Labor Standards Act

Guidelines for Administering Salaries and Wages

Guidelines for Administering Salaries and Wages

On-the-JobResponsibilities

OverallLevel of Pay

ExemptEmployees

ExemptEmployees

NonexemptEmployees

NonexemptEmployees

OvertimePay

OvertimePay


Hot Compensation IssuesHot Compensation Issues

Lower End of Pay Scale Upper End of Pay Scale

Downward Pressureon Wages

Downward Pressureon Wages

Downward Pressureon Benefits

Downward Pressureon Benefits

Compensation Gap Between CEO and Employees

Compensation Gap Between CEO and Employees

Disparity Between Results and Compensation

Disparity Between Results and Compensation


Incentive ProgramsIncentive Programs

BonusesBonuses

CommissionsCommissions

Profit SharingProfit Sharing


Incentive ProgramsIncentive Programs

Gain SharingGain Sharing

Pay for PerformancePay for Performance

Knowledge-Based PayKnowledge-Based Pay


Benefits and Benefits and ServicesServices

InsuranceInsurance

Retirement PlansRetirement Plans

Stock OptionsStock Options

Family BenefitsFamily Benefits


Insurance BenefitsInsurance Benefits

Life and HealthLife and Health

Dental and VisionDental and Vision

DisabilityDisability

Long-Term CareLong-Term Care


Insurance Insurance ChallengesChallenges

Flat WagesFlat Wages

Level PricesLevel Prices

Rising PremiumsRising Premiums


Creative Approaches to Creative Approaches to Skyrocketing Health-Care Skyrocketing Health-Care

CostsCosts

High-Deductible InsuranceHigh-Deductible InsuranceHigh-Deductible InsuranceHigh-Deductible Insurance

In-House ClinicsIn-House ClinicsIn-House ClinicsIn-House Clinics

Employer-Driven Employer-Driven Quality ImprovementsQuality Improvements

Employer-Driven Employer-Driven Quality ImprovementsQuality Improvements

Health Savings AccountsHealth Savings AccountsHealth Savings AccountsHealth Savings Accounts

Health Insurance Health Insurance Buying GroupsBuying Groups

Health Insurance Health Insurance Buying GroupsBuying Groups

Insurance for the Uninsured Insurance for the Uninsured Insurance for the Uninsured Insurance for the Uninsured

Sliding Scale PlansSliding Scale PlansSliding Scale PlansSliding Scale Plans Wellness Programs Wellness Programs Wellness Programs Wellness Programs


Retirement BenefitsRetirement Benefits

Defined Benefit PlansDefined Benefit Plans

Retirement age

Average salary

Years of service

Retirement age

Average salary

Years of service

Defined Contribution PlansDefined Contribution Plans

Employer contributions

Employee contributions

Accumulated earnings

Employer contributions

Employee contributions

Accumulated earnings

Employee Pension PlansEmployee Pension Plans


Stock Option PlansStock Option Plans

Employer BenefitsEmployer BenefitsEmployer BenefitsEmployer Benefits Employee BenefitsEmployee BenefitsEmployee BenefitsEmployee Benefits

Cost EffectiveCost EffectiveCost EffectiveCost Effective

Long-Term IncentivesLong-Term IncentivesLong-Term IncentivesLong-Term Incentives

Profit PotentialProfit PotentialProfit PotentialProfit Potential

Vested InterestVested InterestVested InterestVested Interest


Family-Friendly Family-Friendly BenefitsBenefits

Elder-CareElder-CareElder-CareElder-CareUnpaidUnpaidLeaveLeave

UnpaidUnpaidLeaveLeave

DaycareDaycareDaycareDaycare


Other Employee Other Employee BenefitsBenefits

• Vacations, holidays, and sick leaveVacations, holidays, and sick leave

• Professional developmentProfessional development

• Financial or legal counselingFinancial or legal counseling

• Wellness programsWellness programs

• Employee Assistance ProgramsEmployee Assistance Programs

• Corporate perksCorporate perks


Overseeing ChangesOverseeing Changesin Employment Statusin Employment Status

Promotion

Reassignment

Termination

Retirement


Promoting from WithinPromoting from Within

Advantages Advantages Advantages Advantages Disadvantages Disadvantages Disadvantages Disadvantages

Maximizes WorkforceMaximizes WorkforceMaximizes WorkforceMaximizes Workforce

Rewards EmployeesRewards EmployeesRewards EmployeesRewards Employees

Boosts MoraleBoosts MoraleBoosts MoraleBoosts Morale

Individual CompetenceIndividual CompetenceIndividual CompetenceIndividual Competence

Potential TurnoverPotential TurnoverPotential TurnoverPotential Turnover

Training CostsTraining CostsTraining CostsTraining Costs


Terminating Terminating EmployeesEmployees

Performance RelatedPerformance Related Not Performance RelatedNot Performance Related

At-Will EmploymentAt-Will EmploymentAt-Will EmploymentAt-Will Employment

Wrongful DischargeWrongful DischargeWrongful DischargeWrongful Discharge

Rank and YankRank and YankRank and YankRank and Yank

Business DownturnsBusiness DownturnsBusiness DownturnsBusiness Downturns

Effects on EmployeesEffects on EmployeesEffects on EmployeesEffects on Employees

Outplacement EffortsOutplacement EffortsOutplacement EffortsOutplacement Efforts


Retiring Retiring EmployeesEmployees

Hiring MatureHiring MatureWorkersWorkers

Hiring MatureHiring MatureWorkersWorkers

BalancingBalancingThe WorkforceThe Workforce

BalancingBalancingThe WorkforceThe Workforce

© prentice hall, 2007 excellence in business, 3echapter 11 - 1 managing human resources

Documents

prentice hall

business plan

alcohol slide

job descriptions

job analysis

job specifications

job seekers

control act slide