™. ™ “people will forget what you say, they will forget what you do, but they will never...
TRANSCRIPT
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“People will forget what you say, they will forget what you do,But they will never forget how you made them feel.”
- Maya Angelou
It’s a Google World
What sets YOU apart from your competition?
Who do YOU do business with? Why?
It’s time to re-invent yourself
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The truth is, NOT saying thank you does more damage than actually saying thank you does good!
The first words we learn as kids are “thank you.”
How do YOU feel when you go un-thanked?
Is a “thank you” text message sufficient?
Does it set you apart?
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How do YOU feel when you go un-thanked?
Go over the top with a new ‘thank you’ note habit
“Expected” vs “Unexpected” thank you’s
The truth is, NOT saying thank you does more damage than actually saying thank you does good!
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Thank You Champions
Mary Kay Ash – 1.2 Billion Dollar Cosmetics Empire
Tom Hopkins – Built a 99% Referral Real Estate Business in 3 Years
Joe Girard – auto industry - “The Greatest Salesman in the World”
(averaged selling 6 cars a day for 15 years!)
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All other things being equal, people will do business with you if they like you!
It starts with a simple smile
How likeable are you? Do you think it matters?
Remember the dating scene? Put on your “A” Game!
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The Sucker The Puker
The Topper
If you want to be super successful in business;DON’T BECOME ONE OF THEM!
The Whiner
The Vulture Narcissus
Mr Halitosis
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“The great enemy of clear language is insincerity.”- George Orwell
(The blank-stare portion of our program!)
What are your thoughts when you get a birthday or holiday card with somebody’s business card in it?
Doesn’t give you the warm fuzzies, does it?
There’s a time and a place for business marketing.Keep the personal touch the personal touch.
(leave your logo off!!!)
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“The average 21 year old knows 2,000 people on a first-name basis.”- Psychology Today
200 x 200 = 40,000
Top Of Mind Awareness Through Others
Maybe you only know 200. If you have 200 people who like you and would do business with you (because you appreciate them) – then what if they each know 200?
Could you even write 40,000 pieces of business this year?
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“It is one of the most beautiful compensations in life, that no manCan sincerely try to help another without helping himself.”
- Ralph Waldo Emerson
Don’t make it about YOU!!Make it about THEM!!
They’ll put your name on a bumper sticker!
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Do you have a messy unkempt pile of business cards laying around?
What’s a business card worth in your eyes? A penny?
How about considering each business card to be an actual human being?What’s a lifetime customer worth to you? More than a penny?
It’s not how many business cards you collect. It’s the quality of the relationships you build with those human beings. And it’s easy!
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What do YOU see?
We as human beings have 100% control over exactly ONE thing . . .
What we think!
Make it a great day. Unless you have other plans!
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Simple disciplines repeated daily will guide you to your destiny.
What would happen if you smoked a pack of cigarettes a day?
What if you eat a half-gallon of ice cream each day?
What if you invested money every day?
Hmm, what if you appreciated the people in your life every day?
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Formulate Your Own Appreciation Marketing Strategy (AMS)
Practice saying Thank YouBe a more Likable Person
Be a GiverSend unexpected notes
Heartfelt phone calls Give small gifts
Appreciate yourself and life
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But you already knew that!