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© Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical Advisor

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Page 1: © Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical

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AMP with FSA

Step-by-Step Guide

to Implementing AMP in your Organization

Step 1-Developing Teams

Jeanette Snell, RN, MSN

Clinical Advisor

Page 2: © Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical

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Objectives:Identify individuals requiring AMP access.

Identify user roles in your organization.

Complete user assignments.

Implement AMP across your organization.

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Page 3: © Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical

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Understanding User Roles

Staff Member (Individual)

Staff Member (Team Coordinator)

Site Manager

Program Administrator

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Staff Member Role

– First tier of access– Able to view all EP’s and documentation– Able to add/edit documentation for

assigned EP’s only– Enter an individual score– Low volume of EP’s assigned– Multiple staff members per each EP

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Page 5: © Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical

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Staff Member Role-Team Coordinator

– Staff Member level of access – Able to view all EP’s and documentation– Able to add/edit documentation for assigned

EP’s only– Enter a preliminary score– Typically assigned an entire chapter– Ability to assign tasks– One team coordinator allowed per EP

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Page 6: © Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical

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Site Manager Role

– Higher level of access– View and score all EP’s (No assignment)– Responsible for entering the final score– Scoring

• Score each EP independently• Score EP’s in bulk• Accept Team Coordinators’ scores

– No Administrative functionality

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Page 7: © Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical

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Program Administrator Role

– Highest level of access– View and score all EP’s (No assignment)– Responsible for entering the final score– Scoring

• Score each EP independently• Score EP’s in bulk• Accept Team Coordinators’ scores

– Assign users/access– License maintenance– Site Setup and Password/Email setup

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Page 8: © Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical

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Collaboration among User Roles

TeamCoordinator

TeamCoordinator

StaffMember

StaffMember

StaffMember

StaffMember

StaffMember

SiteManager

HR Chapter

HR.01.01.01 EP 2

HR.01.02.07 EP 1,2,5

HR.01.01.01 EP 2 MM.07.01.03

EP 1-6

MM Chapter

MM.07.01.03 EP 1-6

SiteManager

Program Administrator

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Page 9: © Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical

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Accreditation Manager Plus

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Role Pros Cons

Staff Member -Deploy responsibility-Allows input from many individuals in organization (Individual scores)-Accountability

-Additional level of scoring-Additional assignments

Team Coordinator -Chapter responsibility-Allows one individual to review individual scores-Enter preliminary score-Convert preliminary score to final score

-Additional level of scoring

Site Manager -May enter final score-Assist program administrator/team coordinator-Useful for systems

-Additional level if individual facility-Everyone can document on all EP’s when only this level is used(can overwrite each others data)

Program Administrator Required

Page 10: © Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical

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Team Development

Complete Team Development Tool

(Role, Title, Name, Email)

The following slides offer suggestions for team

members arranged by Chapter of the CAMH

***Please note that Joint Commission does not require use of all AMP roles

or team structure as proposed in this toolkit.

These are ideas to assist you in compliance efforts.***

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Page 11: © Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical

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Team Development Tool

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Page 12: © Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical

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Assigning UsersAccreditation Participation Requirements

Vital to accreditation

Tend to be clear cut requirements

Noncompliance is very evident

Typically assigned to JC liaison or program

administrator.

Leadership involvement if noncompliance

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Page 13: © Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical

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Accreditation Culture

What is the culture of your organization? What is the size of your organization? Who is responsible for accreditation? Who is responsible for compliance? Who is responsible for scoring? What is the level of comfort? How will you utilize the functionality in

AMP?

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Assigning UsersEnvironment of Care

Proposed team members include:– Facilities Director/staff– Security Director/staff– Lab Director/staff– Pharmacy Director/staff– Biomedical Engineering– Peri-operative Director/staff– End users

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Page 15: © Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical

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Assigning UsersEmergency Management

Proposed team members include:– Emergency Management leader– Administration– Medical Staff– Emergency Dept Director/ Staff– Infection Prevention and Control Coordinator– Facilities/Safety/Security Director– Utilities Director– Nutritional Services Director– Lab Director

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Page 16: © Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical

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Assigning Users Human Resources

Human Resources Director/staff

Employee Educator

Nurse Educator

Director of Volunteers

Employee health nurse

Those responsible for competency assessment

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Page 17: © Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical

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Assigning UsersInfection Prevention

Possible team members include:– Infection Prevention– Microbiologist– Nurse Managers/Nursing Staff– Facilities/Engineering– Peri-operative Services– Central Supply/Sterile Processing– Employee Health Nurse– Environmental Services– Department Managers

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Page 18: © Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical

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Assigning UsersInformation Management/Record of Care

Possible team members include:– CIO– HIM Director– Performance Improvement Staff– Medical Staff Representative/CMO– Nursing Representative/CNO

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Page 19: © Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical

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Assigning UsersLeadership

Conflict of Interest

Communication

Culture of Safety

Conflict Resolution

Contracts

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Page 20: © Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical

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Assigning UsersLife safety

Possible team members:– Facilities Director– Safety/Security Director– Engineering– Department managers

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Page 21: © Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical

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Assigning UsersMedication Management

Possible team members:– Pharmacy Director/staff– Nurse managers/staff– Medical Staff representative– P&T Chair– Director of Outpatient Services/clinic staff– Radiology Director/staff

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Page 22: © Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical

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Assigning UsersMedical Staff

Possible team members:– CMO– Medical Staff Office representatives– Credentials Chair– Medical Staff Leadership

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Page 23: © Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical

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Assigning UsersNPSG

Possible team members include:– Nurse Managers/staff (include MS/ICU/ED)– Lab Director/Blood bank staff– Anesthesia personnel– Peri-operative Services Director– Pharmacy Director– Radiology Staff– Outpatient staff

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Page 24: © Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical

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Assigning Users Nursing

Consider the following:– Education and Experience– Access to policies and procedures– Developing standards of care– Implementing standards of care– Implement staffing plan– Oversight for all nursing care

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Page 25: © Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical

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Assigning Users Patient Rights and Organizational Ethics

Potential Team members include:– Administrative representative– Legal Counsel/Risk Manager– Patient Relations– Patient Advocate– Social Worker– Nursing representatives– Outpatient representative

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Page 26: © Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical

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Assigning UsersProvision of Care

Possible team members:– CNO– Nursing Administration– Staff Nurses– Pharmacy Director– Anesthesia Personnel– Behavioral Health (if applicable)– Multidisciplinary Team Members

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Page 27: © Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical

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Assigning UsersPerformance Improvement

Possible team members might include:– Quality Improvement personnel– Department Directors– Medical Staff Leaders– Administration

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Page 28: © Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical

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Assigning UsersTissue

Peri-operative Services Director

Wound Center Director

Lab Director

Tissue Officer (if required by law)

Tissue Management personnel

Materials Management personnel

Nursing representatives

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Page 29: © Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical

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Assigning Users Waived Testing

Potential team members include:– Lab Director or designee– Staff Educator/Competency

Assessment– Nurse Managers/staff– Outpatient Services

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Page 30: © Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical

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Quick Review

Staff member*** View/Edit -My assignments (Individual score) View all EP’s

Team Coordinator*** View/Edit -My assignments (Preliminary score) Review individual scores/assign preliminary score

Site Manager/Program Administrator Can document on all EP’s (no assignment) Score each EP/score bulk/accept preliminary scores as final

***Can only document on EP’s in their assignment

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Page 31: © Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical

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Questions?

Page 32: © Joint Commission Resources AMP with FSA Step-by-Step Guide to Implementing AMP in your Organization Step 1-Developing Teams Jeanette Snell, RN, MSN Clinical

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Customer Support

Technical Issues

(Customer Support)

Call: 888-527-9255

Email: [email protected]

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