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Page 1: Avayasupport.avaya.com/elmodocs2/multivantage/mv_libs/233767k...JK$ ™

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��� ��

14 ��� 1 2002� 5� 555-233-767KO

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��� 1 2002� 5� 15555-233-767KO

4 — ! "�

Avaya f  _� í` >à �W !�� f  _� Ç� !A� �KTÔ�bì �0¹� 4k¹� @Û� @A KJKì G�Û�3.

��� ���� � (CTI, Computer Telephony Integration)

��_ sL¨� @Û(CTI)� �M �KTÔ�bä½ MultiVantage¶ G'¹! f G' �Wä½ !� ¬�_3�� YZ¶ @Û[ ~ �h�3.

Avaya Computer Telephony(�| �{� CentreVu Computer Telephony)� MultiVantage B�C� !" f G' �W !� ¬�_3��� !� YZ¶ @Û¹� �¸ #$%&'e�3. � #$%&'� �-�ü%/�¸ &®�� oP¹� �¸ #$%&'½ &®� LAN(Local Area Network) �6� CTI �nbe�3. Avaya Computer Telephony� ��_ sL¨� @Û(CTI) Õ'�S w ~½G �KTÔ�b $½E�Q X_è��(API)� _o Í�  _ �KTÔ�b �&*Dì �0¹� KJKì c�Û�3.

ASAI(Adjunct Switch Application Interface)

ASAI¶ *�¹� M� �KTÔ�bì MultiVantage� �W ��� zÛ� 12�[ ~ �h�3. M�(� API½ @Ûm�3. ASAI� Avaya Computer Telephony� M>e�3.

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16 ��� 1 2002� 5� 555-233-767KO

CallVisor ASAI

MultiVantage� M� �KTÔ�bì �ÒÛ�3. � X_è��¶ *�¹� M� �KTÔ�bì MultiVantage �W� 12�¹! B�C� -�. YZ¶ G�Û�3. CallVisor ASAI� M�(� �lÇ� @N¶ ��_¹!, Ù�N¹!, G'¹!, ��[ ~ �± ¹ß ACD ��c% @N ST �Å®ì �ÏB±�3. CallVisor ASAI� ~A @N ¤T(ICM, Inbound Call Management), ¾A @N ¤T(OCM, Outbound Call Management) w �â� OP/�B� �KTÔ�b� *�m�3. �� u Ï� c� �8, ISDN-BRI c�(CallVisor ASAI-BRI) LAN ��%&� c� G' $½hf/X_� $½hf c�(MultiVantage LAN Gateway TCP/IP)ì *�Û�3. CallVisor ASAI �B�� ÷p� Z4 ���� ITU-T Q.932 G �>ì �6ä½ Û�3.

,� B� DEFINITY LAN �4&�4

�P � DEFINITY LAN ��%&�� Ethernet LAN�� TCP "_´"ì @¹ß ASAI �B�� ISDN -�_½ ���¹� �KTÔ�be�3.

E4/& �� �:� PQ L�

��c% �� �B� HI 7�(DAA, Direct Agent Announcement)� CallVisor ASAI� cÍ ��c% ()(EAS)ì l` ��c% HI @N �Wì �B±�3. ��m� �� ��c% ¾AO�� �� �B�¶ HI 7�Û�3.

�"f �X ��

MultiVantage ^� M�(ì *�¹� 900 �8� ~A @N �Åì ��¹� ISDN PRI �B�¶ *�¹ß �{Úä½ @A[ ~ �h�3. �Å ��ì ¹b� cN¶ Z� s �Ò� ���� c� üG-± ~½G �Åì �Y�Y Û�3.

��` �V �?� t�� AT&T MultiQuest 900 Vari-A-BillTM ���¶ *�[ R ÏWÛ�3. ��` �V �?�� CallVisor M� �lÇ �KTÔ�b X_è��� 3ê �KTÔ�b #$%&'Ï ��Û�3.

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ASAI(Adjunct Switch Application Interface)

��� 1 2002� 5� 17555-233-767KO

�� vb �� �c

ASAI �KTÔ�bä½ ��c%Ï @N {q R ��c%� �7 o; ��¶ ��[ ~ �h�3. � ��� �7 @N{X cN¶ �u ��¹O�O °½ ���� �" ��e�3.

&'( MN �K

ASAI �KTÔ�b� ¾AO i8(CPN, Calling Party Number)¶ u! �'± %D� EF YZ¶ Èì ~ �� �Wì G�Û�3. ASAI� ~A, ¾A cN �u¶ l` ��% Z!�� %D� EF YZ¶ G�Û�3. ANI¶ u! �� ��, ��% Z!��� %D� EF YZ� CPN� ¨_m�3.

~� /� /�� v�: �? e �? Z[(UUI, User-to-User Information) /�

� �W� ú� ASAIÏ *�¹� UUI¶ ~P c��� d� oP ±{� ~ cN½ c�Û�3. �c�� @N¶ 3ê MultiVantage� c�[ R ASAI UUI¶ SETUP �B�� c�[ ~ µih�3. E�� ASAI UUI� c�ì ~A¹� MultiVantage�� @N¶ ��_¹� �KTÔ�b� c��� �Éh�3. � �W� ~P c� d� oPB�� ��m�3. c��� d� oP� #$%&' �KTÔ�bä½ G'�� ��(º: ASAI ���� @N� ��c% G'), �KTÔ�b� 0¹� ASAI UUI¶ ~ cN� øe[ ~ �h�3.

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( )�

18 ��� 1 2002� 5� 555-233-767KO

� �� � (ACD, Automatic Call Distribution)

OP @N >Ë(ACD)� f  _ �KTÔ�b� �� ÊË N e�3. ACD� ~A cN¶ ��c%�� � �ä½ °�¹� >˹� deì G�Û�3. ACD¶ *�¹� ~A cN� ��c% EF �� Ï� `Ï` ��c%�� c�m�3.

ACD ]�� ��c%� Pq` �à� @N¶ ST¹� ��c% EFX £% EF� �Ym�3. £% EF� EAS Split ^� Skill½± ubÌ �h�3.

£% EF� úY cN i8½ ¶� cNÏ Í R ��Û�3. £% EF� úY �� cN¶ ST¹± ÎÂ� *B�½ &®�' �h�3. º¶ ��, EF� 3� �h�3.

� d* � Z� M�

� G( Eõ ��� M�

� ß} ºÄ ���

� A0 EF

^`, £% EF� ��� @A B�½ &®¨ ~ �h�3. º¶ ��, EF� 3� �h�3.

� �; <

� ¬�_ -X d½ ¨% EF

� ¬�_ �ð EF

19 è��� Ev 2 º��, £% EF A�� ��m� µ� RÍ� ��c%Ï ÏW[ R� cN¶ Zh�3. £% EF B½ Ï� cN� ��c%Ï QR¹� �ä� ��m½ �'Ï! Y�Ï Br � QR� µä� £% EF C½ �Òm�3. £% EF C½ �Ò� cN� Y�Ï Br � QR� µä� �® �q½ �Òm�3.

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ASAI(Adjunct Switch Application Interface)

��� 1 2002� 5� 19555-233-767KO

�� 2. �� � ��� �� �

1 MultiVantage 5 EF C: q6 YZ

2 ~A -X 6 ��m

3 EF A: 9� { 7 EF C½ @N ¼¸T�

4 EF B: 5X »Ï 8 �® �q

2

3 4

6 6

1

5

cydf auto KLC 030102

7

8

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20 ��� 1 2002� 5� 555-233-767KO

J#K 7= LM

�Ò �G¶ �÷� �B¹� �� {��� �#� @N¶ |6[ ~ �h�3. �#� cN� cN� QR¹� c� ¾AOÏ cN¶ ´� ��e�3. �#� @N ��� Y�Ï Br� �Ò ��¶ �B¹� �� �c {��� �ÛÛ�3.

NO P�Q

M� -�.� <}B �Y� ��½� -�% � ì @N ST¶ -�.¹� �Ò� M�(� c�¹� ^_ ��e�3. M�(� @NÏ -�.�� Ð� M ^� �M i8X� �Y¹� -�% () �B�½ QRÛ�3. M� -�.� ASAI� _o *Ñm�3.

;< RS Split(AAS, Auto-Available Split)

ACD Split Ò¸Ï OP ~A(Auto-In) o; ��� �� �± Û�3. OP ~A(Auto-In) o; ��� ��c%� ADC cN �Ò� ��� s �B 3ê ACD cN½ �Ò¨ ~ �h�3. B�C� 7Bo� s, AAS¶ *�¹ß ACD Split Ò¸¶ OP ~A(Auto-In) o; ��½ �³¡ ~ �h�3. G`�' ��� ��� � �W� LÁÓ� �® QR �ÇÏ ¨_� Split� *��± ��'�h�3.

j �� �.� O�

�lÇ�� '� �Wì "*�"¹�� ÒYÛ�3. f  _ ¡T¢ G'� ~½G úY f  _ #$%&' �Wì *�[ ~ ��� G'Û�3.

q^ 6g4h �& MN

£% EF �à� £% EF� "ddc" ^� "hot-seat" u!TÔ� �Ae�3. MultiVantage� cN¶ Z� £% EF� ��V ( i8¶ � Û�3. 3ê ~A cNÏ ±Õ¹� �c cN¶ Z� ( i8¶ @ ¹ß 3� �» ( i8½ c�m�3. £% EF� Ái· ( i8� EF � 3ê i8Ï �» =q PA�� Ï� @N,� ¶� i8Ï Õ��3.

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Avaya �� #� * !�"(BCMS, Basic Call Management System)

��� 1 2002� 5� 21555-233-767KO

Avaya �� 7= TA 9�: (BCMS, Basic Call Management System)

�� @N ¤T B�C� f  _ ��c%� ®Wì ¥Y¹�¬ ��` ¬�_ Z!�¶ G�¹ß f  _ oP ÆYì ±���3.

� �W� �� ��ä½ ²� 2000�� ��c%¶ Z�` f  _� @N ¤T G'� Z!�¶ G�Û�3. BCMS� MultiVantage B�C �� ACD @N ¬�_(²� 7q)¶ �ä! STÛ�3. M� $½2�� @N ¤T Z!�� ��¹� �h�3.

3�� �®¨ ~ �� Z!� �àe�3.

� <Br Z!�

— ��c% =

— B�C =

— ^_ JghT i8 =

� � Z!�

— ��c%

— ��c% �Ä

— Split

— Split �Ä

— %D� EF

— ^_ JghT i8 Z!�

VuStats

VuStat� cN J�KL�� BCMS @�¶ Zß��3. ��c%, ×ØO, f  _ ¤TO w 3ê *�O� �ζ �� ��c%, Split ^� Skill, VDN, %D� EF� �` @�¶ z ~ �h�3. ��c%Ï �X�� ® ¶ ��_¹! ¾AO� � � �Û` �Q deì ��¬ @� O�Ï ±lì ��3. �W�� 3� �� ¨_�' �h�3.

� VuStats ½EX ID

� VuStats ��� ~>

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22 ��� 1 2002� 5� 555-233-767KO

Avaya 7= TA 9�: (CMS, Call Management System)

Avaya @N ¤T B�C� @N %�T ¬�_, ¨Ö ¤T Z!�¶ ~z¹ß MultiVantage� OP @N >Ë(ACD) ¤T X_è��¶ G�Û�3. 3� )Í� �R_ä½× ACD ]�� �� *B, %�T ½� w �� ¤T� ±l� m�3.

� x @� cN¶ ST�Y Û�®?

� x �� ¾AOÏ ��c%� @N¹� c� cN¶ ´h�®?

� �S ��c%�� cNÏ Ø!n �Ò�' o;,� �÷Û�®?

� -X @N =Ï ÎÏ -Xì �Ç�Y [ Y±e�®?

� oÙ� �Ê ACD £% EF�� 'Ú� %�Tì ��«h�®?

ATM� CMS  Z

CMS� ATM %D�¶ �M�� ¥Y[ ~ �� �Wì G�Û�3. CMS �B�� Z!�Ï Ì�� �� lǶ �0¹± ~Ym�3.

CMSE ¡G `(

4c� {¿� CMS ¬�_ �� �W Ï�®� q� CMS &®ì l� Ø5� CMS� ÎϽ TCP/IP ��¶ G�Û�3. Pq` ¬�_� + �¸� �u c��! ¤T� u �¸�� �u �n'z�3. ACD ¬�_� ACD �� �à, CMS ¹�&'� #$%&' �à, CMS ¤T ^� CMS ;EL��� �� ¯�� ¬�_ ý<ì d�¹� 3ê ©%ª� -�%¶ @� c�m�3.

D¢ �& 0&1(? �4& ��

f  _ *�%� úY Z!�¶ G�¹� l� CMS� lÇ ID¶ c�Û�3.

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#� �+�,

��� 1 2002� 5� 23555-233-767KO

7= $U$%

B�C� ¾AO½M_ YZ¶ ~z¹! @N ^_�ì @¹ß cN¶ �ÒÛ�3. ¾AO� B�C�� �®ä½ )Íì Z! E� �` YZ¶ e­Û�3. � YZ� cN¶ 7�Ò¹Ð� 3ê d|ä½ ST(º¶ �', �B�¶ ª�Ð�)¹�¬ *�m�3. � �W� OP @N >Ë �KTÔ�b�� cN ST �Å®ì �B'� ¬ �M> *�m�3.

j �� �:�

¾AOÏ �B�¶ ª1 �X� ��c%� ��m�� ��[ �X� f  _ �B�½ ()Û�3. � �W� O-X k� e­ B�C�� ~A f  _ oPì OPN¹� ¬ *�m�3.

34� ~£

¬�_ ~zì ��¹� @N ST¶ Zƹ� 8�% ��_ �KTÔ�b� *�[ ~ �� ¬�_¶ ¾AOÏ e­[ ~ �h�3. º¶ �', � ¬�_� ¾AO� �Y i8½ )�/QR �KTÔ�bì �0¹� ¬ *�m�3.

34� i¤ /�¥ ¦§ (DIVA, Data In/Voice Answer)

¬�_ e­/�® QR(DIVA)� ¾AOÏ e­¹� óO� Ñ- ()¹� �� �B�¶ �ì ~ �h�3. �J� �BE �� �KTÔ�b� *�m�3.

7= VI�

@N ^_�� Û)ì ²�N¹� l` OP @N >Ë� f  _ �Å®ì ÒÛ[ ~ �� ~A cN¶ -�.¹� 3+` dee�3. @N ^_� cNÏ ST�! �Ò�� deì Y�¹� @N ST ��(º: A8 á, @N{ á, �Ó, �� �B�, cN¶ ACD £% EF� ��)� Ye�3. ^_ �Ü�-! ¹� ��� úY cN¶ ZÕ ST¹� �8ì ÒYÛ�3.

^_ �Ü� &!(on-premises) ^� &!�(off-premises) �, Skill�� £% EF, �� �B�, ÃG ��, ÃG @N{ ^� �Ó �� úY @N ST½ cN¶ �Ò[ ~ �h�3.

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24 ��� 1 2002� 5� 555-233-767KO

3+` ^_ �Üì ÒÛ¹ß cNÐ� Br�� îÝ, º �� Br(EWT, Expected Wait Time), cN� {�±, ^� 3ê �>ä½ ¾AO¶ 3�� ST[ ~ �h�3. � ^_�� ²� 325� �Ü� �h�3. MultiVantage ^` ^_Ï"goto vector"�Üä½ �Ò�± Û�3.

d� _� 789

!" ^_ -�.� MultiVantage ^_ -�. W­ì �B'� �W zÛe�3.

�� �� ��(ASA, Average Speed of Answer) ���

QR ¯° �±(ASA) -�.� VDN�� Split/Skill� ¯° QR �±� Ñ- -�. cN� ��{X cN� Þ@® �� deì G�¹� @N ^_�� �� �We�3.

�� !" ���(BSR, Best Service Routing)

²! ��� -�.(BSR)� º �� Br(EWT)�� @N ÏW` ��c%� úß� Ñ- T#�¶ !b¹ß ²!� ½" ^� 0§ Split/Skill½ cN¶ >ËB±�3.

B #$� %& IP' () *+,& �� !" ���(BSR)

B ³´� µ� IP¶ ·� �¸¹� ²! ��� -�.(BSR)� ISDN PRI B ³´µ� H.323 IP %D�� ß� *�% *��� BSRì ·�¹� �Wì G�Û�3. ET! ¤Â� IP tJ' $½2� ¹�&'¶ GÐÛ�3. BSR ·� #$%&'½ QSIG ÈB A8 �Òì *�¹� IP tJ' $½2� Z�Ï ��¹� �䤽 BSR� Ó ¶� ��ì ÷×[ ~ �� æç *�% �nb�-! [ ~ �h�3.

-. /0 12 ���

º �� Br� @N �� Brì �� ¥Y¹� ú¸Z� u!TÔì *�¹ß ��m� @N �� Br� Ñ- f  _ -�.ì ÒYÛ�3. ��¹� PA ��� �B�� �� Brì àA¹� � ��3.

¨= _�`

»q ^_�� úY îÝ� ~A cN¶ ¤T¹� 3+` dee�3. »q ^_�� úY qY� �` YZ� Ñ- cN¶ >�¹Ð� -�.Û�3. úY qY� �� � �' �! � ��� ²� 155� îÝ� îÝ �l¶ � [ ~ �h�3. »q ^_�� ²� 105� �¶ ^_ $½2á�� �� ST[ ~ �h�3.

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#� -�'

��� 1 2002� 5� 25555-233-767KO

_� �@A. m� (VDN, Vector Directory Numbers)

@N� ^_ JghT i8(VDN)¶ *�¹ß MultiVantage ^_� 12�Û�3. VDN� <G½ �� lÇ� �Y�� �� "�!Y" ( i8e�3. ^_ JghT i8�� B�C ¤TOÏ ¤T¹� x Ï� � YZÏ �h�3.

^_ JghT i8� ( i8� 12�¹� deä½ 12�[ ~ �h�3.

cN� QR[ R QR¹� ��c%� N��� VDN ¤Â� YZ(º: �ö)¶ z ~ �är }bO cN� YZ¶ u! �� =�� QR[ ~ �h�3. ¾AO i8 ÌX ���(DNIS, Dialed-Number Identification Service)Ï G��' ��c%Ï ~A cN� ��ì ÌX[ ~ �h�3.

VDN3 456(COR, Class of Restriction)

G`"� VDNä½� c�ì ÌXÛ�3. qM ��c%�� AUX %D� �� �B�¶ p�¹� ¬ *�[ ~ �h�3. VDNì ¸�¹Ð� G`¹� ¬ ×B �Wì �Y[ ~ �h�3.

DAC ���3 VDN 7"89�

DAC -�%� VDN J�KL��� QR¹� ��c%� N�� "VDN ¾AO" ¨Öì �x� \b� �h�3. "VDN ¾AO" J�KL� \b� cNÏ úY ��c%�� �Ò�'Y ¹! ��c%Ï QR¹� �Ð� ½EÕÖ` �� f ¼¸T� �� QR¹� ACD �KTÔ�b� ��Û�3.

:+;� <=> VDN

¼¸T� �½� VDN� ^_ JghT i8¶ ¼¸T� �½� ��V �fä½ �Y[ ~ �± f ¼¸T�� @N ^_�ì ÃNÛ�3. ¼¸T� � cN� f ¼¸T� ST¶ Ì�¹� ^_�/$«$.ä½ ST¨ ~ �h�3.

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26 ��� 1 2002� 5� 555-233-767KO

?�� @A B1� VDN

¾A� �� �B� VDN� cN¶ ST¹� VDN� Ñ- ¾AO� ±B� � � ���� ¤` r�` �B�¶ ��c%�� G�Û�3. VOA �B�� ��c%Ï ¾AO�� �÷¹� QR¹± ±���3. º¶ �', ¹�� k�¶ Y¹� l�� 3ê ¹�� �c �0ì l�� 8005� i8Ï 2â �� ��, ãä½ q¹� ��c%�� cN¶ -�.¹ß 25� VDNì ¤T[ ~ �h�3. ~A cNÏ VOAÏ �Y� VDN(º: "~½G k�"^� "�c �0")� -�.� ��, VDN� ��c% ��m� äì ~ �� ^_� cN¶ �ÒÛ�3. ��c%Ï cN¶ Zä� VOA �B�¶ �! ¾AO� � � �÷¹� QR[ ~ �h�3. � �W� B� �� ��c%� J�KL� 2%Ï µ� ��c%�� ��Û�3.

VDN CD /.

VDN ¿À �� ¤T�� ¿À �ä½ ^_¶ @�� ST` cN¶ 3B -�.[ ~ �� () �We�3. � ��� 0� ¾AO¶ G�` �S @NOÏ �=¹� ¾�[ ~ �h�3. ¿À �� VDN ( i8�'Y Û�3.

7= W2 XY (CWC, Call Work Codes)

�å � i8� cN i8� �� !��� Y�� ��%� ¾�ì � ¹� ACD @N� ACD ��c%Ï @N o; Á�(CWC)¶ e­[ ~ �h�3. ��c%� CWC �W �ζ oP¹Ð� �N¶ d�¹� �! ACD(~A) @N {� 3�4 ��¶ *�¹Ð� @NÏ æC s �$_ cN o;(ACW) ���� cN o; Á�¶ e­Û�3. e­�� óO� �® _t´ �W� çèÏ N�� �x¡�3.

Avaya �ZH� Z.

Avaya ���� �0� @N,� ¶ì R ��c%¶ l� @NÏ ()�� de @N¶ l� ��c%Ï ()�� ~½G ��®ì G�¹� �W ��e�3. �c� "(Õk" d| �A, ¾AO� �&*D, U7�X ���� ÏÇ, ¾AO� �� �� �ì !b¹ß B�C�� ¾AO�� �Û` ��c%¶ �ÒÛ�3.

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Avaya ./&� /�

��� 1 2002� 5� 27555-233-767KO

�D <© �Y ª�

EF -G H�I�

B�C�� �Å [Ê >Ë �Wì ��c% Skill � *�[ ~ �h�3.

SkillH �J KL M1

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Intuity AUDIX

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Intuity 7 Õ 9�:

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ú6 �® ST �W�� �® �q, @N QR, �M 89, ß� ~>� OPN� /0 w �BE� ¨_m�3. 3�� EMBEDDED AUDIX �W� �Ä ��e�3.

� Shared Extensions(ij k� lm)� cN�¶ ��¹� � *�O�� 5X *�_ì G�Û�3.

� Multiple Personal Greetings(1n: _ _�o)½ ²� 95� 5X X*�ì >�¹ß Brì ÷Ĺ! !� ÇX ���¶ G�Û�3. ��� �B�� *�OÏ @N{�Ð�, 9� {�Ð�, »Ï {Èì ub��3. ET! M, �M ^� �j Br �� }bO cN� �� 3ê �B�¶ �Y[ ~ �h�3.

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EMBEDDED AUDIX

��� 1 2002� 5� 65555-233-767KO

� Priority Messaging(S h p� qr)� {�` �B�¶ 3ê �B� �� 3 ~ �h�3. M, �M ¾AOÏ �B�� �( kl¶ �B[ ~ �h�3.

� Outcalling(st mu)� �® *�_� �B�Ï �ì R tT �Y� cN i8� 89�½ OPä½ cNÛ�3.

� Priority Outcalling(st mu p� qr)� �® *�_� p� qr �B�Ï �ì R tT �Y� cN i8� 89�½ OPä½ cNÛ�3.

� Broadcasting(v�wx�y)� ¹�� �B�¶ ß� �� ~AO� B�C� �S *�O�� c�Û�3.

� System Broadcast( �z v�wx��)� 2½�.�% �B�¶ q6 �® �B�� ~AOÏ ½EX[ R �� �B�½ c�Û�3.

� AUDIX Directory(AUDIX ${|Q)¶ *�¹� 3ê *�O �öì cN� '��� e­¹ß *�O� ( i8¶ ��[ ~ �h�3.

� Personal Directory(_ ${|Q)¶ *�¹� cN i8� �T 12�[ ~ �� 6� � ì �� ~ �h�3.

� Call Answering for Nonresident Subscribers(>b, 2}�� OI UV)� MultiVantage� ( i8Ï µ� *�O�� �® *�_ì G�Û�3.

� Full Mailbox Answer Mode(2~� �=� UV �w)� ÏeO� *�_� ß� �r� µ' �B�¶ ª1 ~ µì R�3 ¾AO�� u5�3.

� Name Record by Subscriber(2}� �� !�)ì *�¹ß *�O� �öì B�C� � Û�3.

� Automatic Message Scan(�< S h ��)� *�OÏ ÎϽ �ζ ��� �!± �B� cô ^� úY M>ì �ì ~ �' �< OI!� S h' �# + �� j�/01.

� Sending Restrictions by Community(��0�� �: d:�� Oc)ä½ AUDIX �® �B�½ @A¹� ¾AO� ¼L�ç¶ G`[ ~ �h�3.

� Group Lists(EL ��)ä½ �B�¶ �,ä½ ¾�[ R ²� 250�� �q � ì �� ~ �h�3.

� Message Forwarding(S h O�)ì *�¹ß �ì %M¹Ð� %M¹� �!± �B�¶ c�[ ~ �h�3.

� Name Addressing(�� ,�)½ ( i8¶ ��� �� �öä½ �B�¶ Zn ~ �h�3.

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66 ��� 1 2002� 5� 555-233-767KO

� Private Messaging(_ S T)� ~AOÏ �B�¶ c�[ ~ µ± ¹� ú6` ÁË �We�3.

� Leave Word Calling ì *�¹ß ( i8� OI �� �B�¶ ª�b� cN�� �ζ ��� m�3.

� Online Help(��_ 6�o)ì *�¹� B�Cì *�[ R üG-± �® �B *D� �B 12�[ ~ �h�3.

� 3' �0� ²� 30 5� ü'¶ �Ç¹ß B�C�� 95� ü'¶ *�[ ~ �h�3.

� Enhanced Message Handling(ab[ S h �Q)� ß� deä½ �B�¶ STÛ�3. ��` �W { u Ï�� �T×�/�×�(() *D)� �B� åG �#X¬ �� � �B�¶ �ä½ �T ³TÐ� �×�¹! <~½ åG` �B�¶ 3B ¿&Û�3.

Octel 7�

MultiVantage B�C� Octel 50 �B� �¸, Octel 100 �B� �¸, Octel 200/300 �B� �¸ w Octel 250/350 �B� �¸¶ ¨_¹ß Octel �Bß B�C� cô d(ì @ÛÛ�3.

QSIG/DCS x� ¨b ] W�

QSIG/DCS �® �q 8 o�� �7 QSIG� �� �We�3. ~½G DCS+/QSIG ��%&�¶ @� DCS� QSIG z{| �® �qì @ÛÛ�3. DCS+/QSIG L�N� �� �lÇ� ß� GÆ ;ô� PBX¶ �q �® �B� B�Cä½ @ÛÛ�3. QSIG/DCS �® �q 8 o�� G3r, G3si w G3csi�� oPÛ�3. �� ©%ª% ��®, c� T1� µ� DCS �Wì G�Û�3.

x� ¨9Z LM

cN *�O, 0§ 12� *�O w /0� Leave Word Calling @N ¼¸T� �® �B�¶ ��[ ~ �h�3. *�O OA� �B�� 3ê *�O� �B�¶ ��[ ~ �h�3. ¹�� 3ê *�O �B�� cN�� ¼¸T� �½� �� /0 ��� *�O, B�C ¤T �l� �� �B� ��O ^� ( i8� ¤Â ZA Á�¶ u! �� 0§ 12� *�O�� ��[ ~ �h�3. B�C� ¸ÏZ� �� *�OÏ �B�¶ ��¹� �ì G`Û�3.

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ef a!/g #� h0/

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x� ¨9Z� 7= ÙfAZ

AUDIX B�C� 68 è��� Ev 4��� �� @N ¼¸T� �½� ��V �fä½ �Y�' �ì ~ �h�3. *�O�� O cNÏ 7�Ò�' �� QR` ��� H� P�Ï ¾AO¶ *�O� AUDIX *�_ä½ c�[ ~ �h�3. ¾AO� 5X�X �B�� �� 1Ð� cÍ�X �B�� ��, �® �qì ª�� �� �h�3.

ß� Ï� 3ê de± �h�3. º¶ �', ¾AOÏ cN¶ AUDIX B�C�� /0ä½ 7�Ò[ ~ �h�3. ^� ¾AOÏ ��B¶ ª�� �! 3ê ( i8½ �Ò[ ~ �h�3. AUDIX OPN� /0� d*½ }bO �S cN� QR¹� ¹! cN¶ 3ê ( i8½ c�¹� [ ~ �h�3. � ��, ¾AO� cN¶ �Ò¹� l� '�� �Ü'¶ e­�Y Û�3.

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�� 4. ���� MultiVantage � � �! "#

A �M cN: û®{, @N{, QRµ� 1 ��

B M cN: �u QR 2 H0

C M cN: û®{, @N{, �Rµ� 3 AUDIX �® �B�

D M cN: �S cN� c� 4 �B�  _ EF

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��� 1 2002� 5� 69555-233-767KO

10 — �$ '(

IP cN�� IP Softphone� �#� G`�� �! MultiVantage� �W� 12�[ ~ �h�3. IP cN�� �� �f� '� �#��� LAN� �Ò¹! �Ò �G¹�� cN�¶ �P¹ß *�[ ~ �3� fe�3. IP Softphone� �� �f� IP Softphoneì ? PC� �Ç` 3� PC �;ì *�¹ß 'J��� �lÇ� �Ò[ ~ �3� �e�3.

O2` �� 45 è��� "4600 BT¢ IP cN�"� 47 è��� "Avaya IP Softphone"ì ÞƹaB�.

ÚY&' p� TA (AWOH, Administration Without Hardware)

B�C� <G½ �� �� cN�¶ ¤T[ ~ �h�3. ¹�&'½ ¤T¹� � Pq` �We�3. �a�b� �P�± @N c� w �S @N c� �� û®N� �W� ���' oPÛ�3. B�C�� cN� �` �Y w �� �±¶ qß��3.

!Û E= ;< qtA (ACTR, Automatic Customer Telephone Rearrangement)

!� cN OP 7YT(ACTR) �Wä½ ` �#�� cN� �Òì �G` s ÎϽ �lǶ ¤T¹� �!± ~½G �#½ �P[ ~ �h�3. �lÇ� OPä½ ~ ¨%� ( i8� �Òm�3. ACTR� 2420 DCP cN�� 6400 H4 cN�� _o oPÛ�3. 6400 Serialized cN��� �� ÌX[ ~ �± Serialized-� �'Ï ��� 56 �h�3. 6400 Serialized cN� ��T� M( ID(�Á�)� q i8¶ cO|ä½ ��Û�3. ACTR� cN�¶ �P[ R ��� YZ¶ ��¹ß ~ ¨%½ cN�¶ �ÒÛ�3.

ACTR� cN� ÌX �Pì ��¹� Û�3.

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DEFINITY Ü( �ZH� 9�:(DWBS, DEFINITY Wireless Business System)

DEFINITY j( ���� B�C(DWBS)� �P @Aì ¤T¹� MultiVantage B�C� �7¹! �h�3. � B�C� t� �� $½hfX 5X j( cN �cì *�Û�3. �� Ê ²� 125� PB @N¶ ¸�¹� �f� �� � �>� B�C� �P cN�� �� *�� j( X_è��¶ Y�Û�3.

DWBS� MultiVantage� 4k¹� @Û�' *�OÏ MultiVantage �W� �u 12�[ ~ �h�3. B�C� ²� �,� 3� �h�3.

� 1500 j( cN�

� 300 ��

� @N,� ¶ì R 7,000~40,000 @N(MultiVantage &®� Ñ- 3ö)

� 1200� G7 â%(360� G7 t_) ¼¸T� ò!

»¼6� ID ½�

� �W� j( �%��� Ñ- ���_ ID¶ �Y¹! 7*�Û�3. 325 �� j( �%��Ï �� DEFINITY j( ���� B�C(DWBS)ì àT¹� G�Û�3.

pR ¾&¿¼ ?À Á¬

� �W� �+� ¿Û ÊË� �� !�ì �0¹� l�� DWBS j( �%��� ~¶ 50-1505 ®� ²�½ �ÏB±�3. ¤Â j( �%��� 3ê ¨% ©%ª�� lÇ[ ~ �h�3. ¹�� j( �%��� c� d�¶ â¹� l�� Ø5�ä½ lÇ�Y Û�3. �� �W� R10r B�C�� ò�ì ��3.

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EC500i j9kl� mQ

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X 6g4h 4� ��

X �a�b �P @A� 0§ *�OÏ �lÇ �W� 12�[ ~ �� Û�3. 3B �� X �a�b� cN�Ï HI �lÇ� �Ò�' �� �S� PRI %D� X_è���� 0§ä½ �Ò�� úY OEM j( cN�¶ MultiVantageÏ G'[ ~ �± Û�3. cN�� XMOBILE �འ¤T�! 0§ �a�b �Wì ¤Â� PRI %D� EF� �Y¹� �a�b 8|� ¤` ÎÏ ¤T YZ¶ Ï�! �h�3. j( cN�� @N ¤Â J�KL�, �Ò, �B� ��, cN 7�Ò �� �W� 12�[ ~ �h�3. X �a�b �P @A� �7 EMEA� APAC �!��� »�ñ� Õ j( ��(DECT� PHS)½, c2� 3ê �!��� EC500ì »�ñä½ Ì�� *�m�3.

EC500¦ °�±�c ^²

EC500� �S �à� »�ñ j( cN�¶ *�¹ß üG, 'J�� O�=� q[ ~ �� @Û �P @A �nbe�3. EC500ä½ *j<½ �� cN¶ »�ñä½ �Ò[ ~ �' üG 'J�� ;j� ¤Â� cN¶ Zì ~ �h�3. ^` »�ñì ¤T[ ~ �' *�OÏ *j<½ cN¶ }� *�O� �ö *j< cN i8Ï ~AO� ¾AO ID J�KL�� �x¡�3. EC500 »�ñ� *j< ¾AO ID¶ c�¹± �Y�� *�O� *j<� �'Ï� *j< cN½ EC500 »�ñ cN¶ Z� \bì *�[ ~ �h�3.

EC500� IP %D� X_è�� v Õ�- PRI��± oPÛ�3. »�ñ *�O� Avaya @A �¸� HI �Ò� ¾AO ID û® Õî½E cN�� Pq` �W ®Wä½ ~A cN¶ Zì ~ �h�3. EC500� *�O� »�ñ ��� G�;ô� *�{X »�ñ �>� ¤�µ� Pq` ®Wì G�Û�3.

EC500� 3� �� ®Wì G�Û�3.

� XMOBILE �a�b ¤T � �W�� Bi 3�4, »�ñ i8, 80 ��, XMOBILE �à� &® �Y ��Ï ¨_m�3.

� EC500 û®N/�û®N �W 12� Á�¶ @` EC500 *�O G'

� »�ñ�� cN ¾A� ÌXì l` *j< ¾AO ID

� = �a�b N�� EC500 û®N/�û®N =

� XMOBILE &® �Y \b� ¤T

� �, ¤T¶ l` XMOBILE Duplicate �a�b �0

� »�ñ i8Ï 80¹� XMOBILE �

� J�KL� �, 8|� EC500 YZ

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Ý_ �¡�� /0� (PSA, Personal Station Access)

cN� �a�b ]� �Y w ¸Ï *Dì 8]�� 3ê cN�½ c�[ ~ �h�3. ß��� cN� ¸9 Y�, !� 3�4 � , ���", G`" ¸�� ¨_m�3. O*�% ^� �$*�%�� *�[ ~ �h�3(DEFINITY Extender� _o).

5X �a�b 12��� x Ï� 7) �j �KTÔ�b� �h�3. º¶ �', x �� 7) �jOÏ �� *j<ì �� 3ê î� *�[ ~ �h�3. �jO� 0§ä½ �� cN�¶ OA� 9�¹� î� "OA"� cN�½ �Y[ ~ �h�3. 0§ *��� DEFINITY ExtenderÏ ��Û�3.

¦§ Â� �� Ã� (PSA+ "#Ä� ÅÆ 6g4h� c8 )

PSA� MultiVantage �lÇ ¤TOÏ "X"¶ ¨%½ *�¹� � �� <G½ ¨%¶ �Y¹� �!± �a�bì �Y[ ~ �� ¹�&' µ� ¤T �Wì *�Û�3. �a�b� >T� ��, �7 J�� cN�� �� ú6` ë�¨X%� <G½ 80�� �É3� �te�3. ¾AOÏ �7 �Ò�' �� �� �a�b ( i8½ cN¶ }� "@N{" �A "QR µ�" �B�¶ �� m�3.

4Ç /m� dZ �6T�4

�a�b� ( i8� �¤� PSA¶ *�¹� ��, *�O� �ö ( i8¶ �B¹� J�KL�Ï �a�b� �x¡�3. � YZ� PSA �Ò �W 12� Á�¶ *�¹� �a�b�� *�OÏ ( i8¶ ��[ R®� �Bm�3.

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�In op q��(TTI, Terminal Translation Initialization)

��� 1 2002� 5� 73555-233-767KO

I�Ô �� Þ�= (TTI, Terminal Translation Initialization)

MultiVantage� ¹�&' µ� ¤T� _o oP¹� _t´ �] Ù�N(TTI) �Wì G�Û�3. TTI� úY �W 12� Á�� Bof, TTI ZA Á� ET! j((�]�� ��) ù� �Ò� _t´��� ( i8½ _t´ �] ¬�_¶ úY ¨% lÇ� �ÒÛ�3.

TransTalk 9000 zZß Ü( 9�:

TransTalk 9000� MultiVantage �6 B�C� �P @A �nbì G�¹� áÜ 7 ^� ¦4 7, %÷ j( B�Ce�3. j( ¬�� cN�� �S �Wì ÒÛ¹ß j( cN�� �fì ÃT! à�®ì G�¹� B�Ce�3.

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�� #P

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��� 1 2002� 5� 75555-233-767KO

11 — 34567 89 )*

� ! � "# $%

�� �� ��

�� �(

ÈɲM 6200 :.�

45 è��� "6200 BT¢ Õî½E cN�"ì ÞƹaB�.

��Ê /��

2420 DCP IJ0

45 è��� "2420 DCP cN�"ì ÞƹaB�.

6400 1;b IJ0

46 è��� "6400 BT¢ DCP cN�"ì ÞƹaB�.

6400 c/) \de�" fg

46 è��� "6400 ï/� X_è�� �ð"ì ÞƹaB�.

8400 1;b IJ0

46 è��� "8400 BT¢ cN�"ì ÞƹaB�.

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],^rc TU QR

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_Ià $c�È(IP, Internet Protocol)

4600 :.� IP /��

45 è��� "4600 BT¢ IP cN�"ì ÞƹaB�.

Avaya IP E4/&

47 è��� "Avaya IP Agent"ì ÞƹaB�.

Avaya IP Softphones

47 è��� "Avaya IP Softphone"ì ÞƹaB�.

IP Ë���& — Road-warrior ��

c2� '� Ð��� 0§ä½ MultiVantage� �Wì �u *�[ ~ �h�3. Road-warrior �KTÔ�b� IP ©%ª�� MultiVantage� �Ò� PC�� <}�� u Ï� #$%&' �KTÔ�bä½ &®�' �h�3. PC� MultiVantage *�� �q ©%ª� �Ò�� A8 �½¶ l` ³´ �® �½¶ l` ³´� �h�3. MultiVantage� Road-warrior �KTÔ�b�� A8� C-LAN d( � �® ST� IP tJ' $½2�Ï ��Û�3.

IP Ë���& — LS Ìp ��

7) �jOÏ z�� MultiVantage� �Wì �u *�[ ~ �h�3. PC� cN�� MultiVantage� �� �Ò�' �h�3. PC� f G'� �` A8 �½� *�O X_è��¶ G�¹r q6 cN�� !()� �® �½¶ G�Û�3. 7) �j �KTÔ�b�� A8� C-LAN d( �� ��Û�3. 7) �j �KTÔ�b� IP tJ' $½2�¶ *�¹� �h�3.

Ü(

MultiVantage� j( �Ƕ �0Û�3. O2` �� 69 è��� "�P @A"ì ÞƹaB�.

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.�� Ss %M(ATM, Asynchronous Transfer Mode)

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�� ��� ���� �� ��

�<� Ev GY(ATM, Asynchronous Transfer Mode)

�P� c� ��(ATM) �lÇ� CSS ^� HI �Ò �lÇ� �ô \be�3. qM Avaya ATM �lÇ �à� MultiVantage ¨% ©%ª� �Ò �Ƕ G�Û�3. EUÏ Y` ATM �> �Yì >~¹� Avaya G(� Õ ATM �lDZ MultiVantage ¨% ©%ª� �Ò �Ƕ G�[ ~ �h�3.

Avaya ATM WAN Survivable u²I� <.

143 è��� "Avaya ATM WAN Survivable $½2� ¤TO"ì ÞƹaB�.

�& 0&1( "# $%(ATM-PNC)

ATM ¨% ©%ª� �Ò �Ç(ATM-PNC)� $½2� ¨% ©%ª�(PPN, Processor Port Network)¶ ¹� �� Ì� ¨% ©%ª�(EPN, Expansion Port Network)� �Ò¹�  _ �a�� �lÇ(CSS, Center Stage Switch) &®� �` �Aì GBÛ�3. ATM-PNC� DEFINITY R8r� CSS� �s ©%ª�¶ ATM �lÇ ^� ©%ª�½ \ôÛ�3. ATM-PNC� 2 Ï� MultiVantage Ap® \b-�>, q�, Õ� {�½ *�[ ~ �h�3. ET! ATM-PNC *�ì G�Û�3.

ATM-PNC� �� X$-�%IS ��ä½ �� ©%ª� ¤T �Wì G�¹� zÄ�X �, �!: ©%ª�½ ATMì ��¹ß �®, �J�, ¬�_ c�ì @ÛÛ�3. ATM-PNC� ~½G ^� �7 MultiVantage B�C� G��� �> �6� 5d8 X_è��¶ *�Û�3.

WANÍ �f �& 0&1( "# $%(ATM-PNC)

�{ WANì @` ATM-PNC� !�� 5X #�� ATM �lÇ *��� ��� G�;ô� ATM ©%ª�¶ *�¹� ]�ì �tÛ�3. !�� %�T +G Y; G( ()ì ¨_¹ß ©%ª�� ATM �lǶ G'¹� ¾Û�3.

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�{ WAN¶ *�¹ß *� WAN� c� d( �*` !� #�� ATM �lÇ *�� ò& Ï �½(PVP, Permanent Virtual Path)¶ �Y[ ~ �h�3. ¹�� ATM < ST� �{ WAN�� ¾�¹¤½ !�� ��� G�;ôÏ #�¹! ¤T¹� ATM �lÇ� �7Û�3.

\] Ï d((SVC, Switched Virtual Circuit)� ATM ©%ª�½ �® �¼` �KTÔ�bì c�¹� ATM $½hfì *�Û�3. SVC �nb� �f� Ï� ¶� f %�Tì ST¹� ¬ ��` �!:ì G�¹� ATM ©%ª�� MultiVantageÏ 3+` A8¶ Zn ~ �� fe�3. ATM ©%ª�Ï ÎÏ %�Tì ST[ ~ µ� ��, cN� ÐMm�3.

WAN Î� u²I�(WSP, WAN Spare Processor)

ATM WAN º� $½2�(WSP)� ATM WAN� ËÇ� MultiVantage G3r Ì� ¨% ©%ª�� ¿& \bì G�Û�3. ATM WSP� ©%ª�� {�` �àÏ �� �� PPNä½ oPÛ�3. ATM WSP� PPNä½ Ï� �½¶ �� ��_¹ß �7 O-X =�! I�[ ~ ��� ÒYÛ�3. WSP� �X PPN� oP¹� �Ð� 3ê EPN ¹� � @A¹� �� ��, PPNä½ oPÛ�3. PPN� :; Ymì G�¹� MultiVantage ATM ¨% ©%ª� &®�� 1-155� ATM WSP¶ ËÇ[ ~ �䤽 MultiVantage� �W oPì ¤T[ ~ �h�3.

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ATM WSP� q6�X CSS� _o *�[ ~ µh�3.

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��t ��u((IP, Internet Protocol)

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_Ià $c�È(IP, Internet Protocol)

H.248 ��� �4&�4 O�

MultiVantage� G700 �� Avaya tJ' ��%&�� �` fì G'¹� ¬ H.248 �6 �>ì *�Û�3. H.248� XsT=% tJ' �¸� "E£� ��" 3~� tJ' ��%&� *�� f G' A8 &ƶ Y�Û�3.

IP �& 0&1( "# $%

MultiVantage� ß� 5� ¨% ©%ª�¶ G'¹� IP LAN� WAN �Ò �ǽ G' ³´ �B� 2%(CCMS, Control Channel Message Set) �B�¶ ��ä½ >h�3.

��� �� ��

�<� Ev GY(ATM, Asynchronous Transfer Mode)

77 è��� "�P� c� ��(ATM, Asynchronous Transfer Mode)"ì ÞƹaB�.

�R E�4h ��6(ATM-CES)

ATM d( ��L�b ���(ATM-CES)� MultiVantageÏ ATM ��� ISDN-PRI %D�¶ ��L�%¹� Û�3. ��` Ï %D�� @Û� 12�, #$ ^� x� %D�½ oPÛ�3. ATM-CES %D� ��L�b� %D�¶ ¹�½ >'� ¨% ©%ª�¶ ²�NÛ�3. º¶ �', CES X_è��� x� d( �Ò �Ç� ²� 85� Ï d(ì Y�¹ß q6�ä½ ß� 5� d( �� ��` ¹�� d( t� ©%ª� �Ò �Ç� @Û[ ~ �h�3. ATM-CES� �S KJK(r, si, csi)�� *�[ ~ �h�3.

ATM� CMS  Z

22 è��� "ATM� CMS ¥Y"ì ÞƹaB�.

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DS1 &'( ��6

89 è��� "DS1 %D� ���"ì ÞƹaB�.

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89 è��� "�Á GÐ — UDS1 d( � *�"ì ÞƹaB�.

E1

90 è��� "E1"ì ÞƹaB�.

T1

90 è��� "T1"ì ÞƹaB�.

_Ià $c�È(IP, Internet Protocol)

IP &'(

IP %D� EF� MultiVantage B�C ^� ITS-E �¸ *�� Ï *�Ú x� d(ä½ Y�m�3. � MultiVantage IP %D� d( �� ²� 30 ¨%®� Ì��� �� 12 ¨% �'�¶ G�Û�3. Y��� ¨% ~� IP %D� X_è��½ PB� c��� @N� cô ~� PqÛ�3.

IP %D�� �f� ¬�_� �® zÛä½ 4k` ©%ª� �Wì G�¹!, ÏW` ©%ª� T#�¶ P0¹ß ©%ª�¶ ²�N_ä½× ܽí @A� ?Ï �ÐT �®, �� @A ��ì ×#`3� �e�3.

IP %D�� ��� �� ÍGX Ð�� �;� �® �� @Aì l` �� ()� ¨ �e�3. IP %D� @N� �{ cN ©%ª�Ï Õ �;� X%-�ä½ �PÛ�3. E�¤½ q6�X M �; @A� ��, IP %D�� ¶� ��ì ×#[ ~ �h�3.

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vw ,x[

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IP %D�� cNÏ ß� �(�M>� d� �KTÔ�bS�)�� �® �B� B�Cä½ �Ò�� Ð��� �� de� Õ��3. IP %D� @N� ©%ª� �!:ì ½�� l�� @Mm�3. @M @M <�¶ 6¿¹� � �a�b�� ¬�_ ý<� ¾�¹! A8� ²� ()� ê'z�3. @N�� ¸��� ²� @M 6¿ d~� 3i�r 3i @Mì 6¿¹� �® ¬�_ ()� ê'z�3. q6�X �;� �® ^� �� cN� q6�ä½ @Mì 3i �¹½ Û�3. ¹�� ß� �f� d� cN� �M>� �® �B� B�C� @N () RÍ� @M� ¶� ÎÏm�3.

H.323 &'(

MedPro ��� TN802B� TN2302AP IP X_è��� u 5� MultiVantage B�C *��� IP �Ò �Ƕ *�¹� H.323 %D� ���¶ û®NÛ�3. H.323 %D� EF� B�C �Y x� %D�, q6�X x� %D�, HI M 3�4(DID) "�{" %D�½ &®¨ ~ �h�3. ET! H.323 %D�� QSIG� BSR �� ISDN �Wì �0Û�3.

&'( )*+ ��

NO %á�

M� %D�� M� .��� �� �Ƕ MultiVantage� �ÒÛ�3. ��` �à� %D�� _o �0�� �Wä½� �� �B�, @N � ZÕ[� ���, �C cN Î�, Ì®� 89 �� �h�3.

d� � �R )Ð(APLT, Advanced Private Line Termination)

CO({�, Central Office) �6 *�Ú �, �@ G' \] Y4(CCSA ,Common Control Switching Arrangements) !" *� \] @A ���(EPSCS. Enhanced Private Switched Communications Service)½ 12�¹Ð� ��Û�3. APLT %D�� %D� A8Ï EPSCS w CCSA ©%ª� �lÇ� 8]�� Ð�� Õî½E x� %D�� *��� %D�� PqÛ�3. �M APLT %D�� *�Úä½ 3�4¹� óO¶ 6¿Û�3. APLT %D�� PBX¶ @¹ß EPSCS ©%ª���� �Òm�3. CCSA ©%ª��� cN¶ �jT¹� /0� ��Û�3.

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CâÏ(CO, Central Office)

{�(CO) %D�� MultiVantage¶ ~A/¾A @N� ½" {�� �ÒÛ�3.

iC 78 zZß _I���

8�% ��_� HI �Ò¹� l¹ß u Ï� A8 �c, �% �� A8� �B� �� A8¶ �0Û�3.

3{ @A J�� X_è���� u Ï� �f� �h�3. 8�% ��_¶ T1 *;O¶ @� �M/M�� �Ò¹� l` �>, �q ¨% X_è��¶ c�Û�3. ET! ISDN �> 8]�! 3+` �� GÆ ;ô� �Û` -� �Ï �� RÍ� GÆ;ôÏ �-± �Òì �T[ ~ �h�3.

MultiVantage� u Ï� ¸c� 3{ @A J�� X_è��¶ �0¹�¬ 24i· ³´½ YZÏ c��� f�� 3§�3.

�& �Ñ ��

3{ @A J�� X_è�� �% �� A8� 8�% ��_ w 3ê GÆ ;ô� ��� �Ò¹� l� ��` $LÈ, uB ¬�_� A8 YZ¶ c�Û�3.

�:� �Ñ ��

3{ @A J�� X_è�� �B� �� A8� ISDN-PRI� 4k¹� 8]�r, G'� A8¶ l` ISDN-PRI� Pq` �B� �� A8 ¨ÖX D ³´� �� 12� ÷p¶ *�Û�3. � A8 �W� 3{ @A J�� X_è�� �B� �� A8� 3{ @A �fì �{ ISDN ©%ª�½ Ì�Û�3.

`a N i�h(DID, Direct Inward Dialing)

HI M 3�4(DID) %D�� /0� ±lµ� �a�bä½ HI }õ ~A cN¶ l� MultiVantage¶ ½" {�ä½ �ÒÛ�3.

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yz {v/|v }�2(DIOD, Direct Inward/Outward Dialing)

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`a N/ãN i�h(DIOD, Direct Inward/Outward Dialing)

q6�ä½ {�(CO) %D�� HI M 3�4(DID) %D�� PBX¶ {�� ÒÛ�± �ÒÛ�3. CO %D�� /0� ��` ~A cN¶ ~�¹! ¾A cN¶ ���Û�3. DID %D�� /0 8o� µ� ���Y ¹� cN� *�m�3.

E&M 8] — ¿O   Ç�

56 è��� "E&M A8 — �� w ��"ì ÞƹaB�.

E911 CAMA %á� d�

� 8|� z{| OP �B� �?(CAMA, Centralized Automatic Message Accounting) %D�¶ ¤T¹! ¾AO �" ��� ÌX(CESID, Caller's Emergency Service Identification) YZ¶ ½" {�¶ @¹ß �! 911 B�C� G�Û�3.

ãN ä�µ_Z(FX, Foreign Exchange)

�M ��ôX� %D�� MultiVantage¶ 3ê ½" �â�Ï Õ {�� �ÒÛ�3.

ISDN %á�

3+` �{Ú, *�Ú ���� B�� 12�[ ~ �h�3. ISDN �>� 5d8 B�C 8I�(OSI, Open System Interconnect) �ó� 1, 2, 3 �Aä½ &®�' �h�3. MultiVantage� �> $LÈ ¨ÖX �� �± X_è��(BRI, Basic Rate Interface)� 1pB �± X_è��(PRI, Primary Rate Interface)¶ *�¹ß ISDN� �Ò¨ ~ �h�3.

ISDN� ë� î ë� J�� �Ò �Ƕ G�¹! \] ���� ��� Ø5 12�¶ G�¹� !� X_è��¶ *�Û�3. G�ä½ XY�� �> X_è��¶ @¹ß ISDN� ©%ª� �� d( ^� �� �lÇ �Ò �Ƕ G�¹! w c2� J�� �Ò �Ƕ G�¹� 3ê ISDN �0 X_è��� �Ò[ ~ �h�3.

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� )Ò Ë���& �K(TEI, Automatic Termination Endpoint Identifier)

*�O ø��� ©%ª�� �` OP TEI �Yì �0Û�3. !Y w OP TEI �Y �u ©%ª� ø�� �0m�3.

��K ��6 RS

� %D� EFì úY ���� �Y¹� Z3� ¹�� ISDN-PRI %D� EF� 3+` ���½ @N[ ~ �± Û�3. úY @N¶ l� 3+` �® w ¬�_ ��� �Wì �Y[ ~ �h�3.

ETSI �Y

ETSI �{Ú *�Ú ISDN �W� cô �Y� �0m�3. ß��� LAI(ï '.� X_K½�, Look-Ahead Interflow), Look-Ahead Routing *�, [Ê� ¨_m�3. ET! 3� �� �S QSIG MÏ ���Ï ¨_m�3.

� �ö ÌX

� @N c](7�Ò ¨_)

� @N c�

� �½ �ô

3� ���� ¨_�� �h�3.

� DCS

� A8 ¤Â ���

� D ³´ :;

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�� <© � � � �

ISDN-PRI DS1/E1 X_è�� D ³´� B ³´(�® ^� ¬�_)� A8 YZ¶ c�[ ~ �h�3. D ³´ :;� B�C Ap®ì �ÏB'� l�� ¤T¨ ~ �h�3.

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ISDN ,x[

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«¬ �Y

DIDÏ µ� *�OÏ �{Úä½ 0§ PBX� *�O�� HI 3�4[ ~ �h�3. ISDN ÎÏ �Wì *�¹� DID �W� µ� *�O� �� /0 5e� ��¹� �h�3.

ISDN �Ó ÔÕ ��546(ISDN-BRI)

�Û YZ @AÚ(ISDN, Integrated Services Digital Network)ì �0¹� ��� ë�¨X%� �� �± X_è��(BRI)-� �> ¨Öì *�¹ß B�Cì �ÒÛ�3. � �W� u 5� 64 Kbps B ³´ ¹�� 16 Kbps D ³´ì c�¹� 192 Kbps X_è��e�3.

ISDN� �AN $½hfì *�¹� ܽí 12� �>e�3. �®, ¬�_, ��, �J� ���� ©%ª�¶ ѽ >T[ ��Ï µh�3. cN @N¶ c�¹� Pq` c(ì *�¹ß ISDN� �®, ¬�_ w �J� ���¶ J�� ¨Öä½ c�[ ~ �h�3.

ISDN-BRI %D� d( �� MultiVantageÏ ISDN �>(ITU-T �! I.411)�� Y�` T X_è��� S/T X_è��¶ �0¹± Û�3. d( �� ©%ª�� 85� ¨%¶ G�¹! B ³´ì u 5, D ³´ì ` 5 �0Û�3. ISDN-BRI %D��� 3� �� �f� �h�3.

� ©%ª� G�;ôÏ G�¹� ISDN ���� �C` Ï§ä½ �Ò[ ~ �h�3.

� Ð� �S ETSI Ï $½hf �&*Dì �µB±�3.

� DE�X(MÏ ��� ÕÂ) ISDN ���¶ �0Û�3.

BRI %D�� ¨X% î t�¨X% �Ò�� t ��� �{Ú 12�¶ �0¹�¬ MultiVantageÏ 3ê BRI ë�¨X%� _o ~P ¸� Y4½ &®¨ ~ µ3� G` *D� �h�3. ISDN-BRI %D�� QSIG P" $½hfì *�¹� PBX r� x� d(ä½ *�¨ ~ �h�3.

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4 �� �± X_è�� cN� 9 {� �lÇ

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F- ¬i m�(MSN, Multiple Subscriber Number) - Of

ISDN �> MSN �Wä½ !�� ß� ( i8¶ ¹�� BRI ë�¨X%� �Y[ ~ �h�3. MSN �W� ³´ ID IE¶ "�("ä½ XÁ�¹� BRI ë�¨X%� _o oPÛ�3.

TN556C� NT ��546

MultiVantage� TN556C d( �ì *�¹� T X_è��� NT(©%ª�) øì �0Û�3. BRI %D�¶ *�¹ß 4c` �lÇ x� %D� �Wì MßÛ�3. MultiVantage� c� �Ò æ �f� TN2185� _o �{Úì @¹ß c� BRI �Òì �0Û�3. ¹�� MultiVantage� !�� Pq` TN556C d( �� ë�¨X%� %D�¶ �u ¤T[ ~ �± ¸�¹� �h�3.

�: Of

ISDN %D�½ cN O/�Ò� i8 �B¶ G`Û�3. ISDN %D� EF� cN O/�Ò� i8 �B¶ G'¹± ¤T¨ ~ �h�3. � %D� EF� "�B G`", "©%ª�½ X� i8 u ~ µ�" ^� cN O/�Ò� i8 �A ¤T�� ��% �%�ì �B¹± ¤T¨ ~ �h�3.

Öe× 6r%

25 �� ISDN B ³´ ^� F� �l� �!:� ��` �KTÔ�b� DSO ë�¨X%¶ �0[ ~ �h�3. N d�� !� ¬�_ c� �� úY �KTÔ�b�� ß>� �!:� ��¹r �KTÔ�b� �&¶ �µB'� l�� ß� 5� ISDN-PRI û�! ³´ì ¹�� �! ³´½ ��� o;� ��Û�3. � �W� �G /t� �>ì �0Û�3.

iC ËÌj ÍÎ(MFP) 8] — Ê9�

57 è��� "3{ ��~ ��(MFP, Multi-Frequency Packet) A8 — �BÕ"ì ÞƹaB�.

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Ï *�� Z. — b�

57 è��� " *�Ú �0 — q�"ì ÞƹaB�.

Ý_ CâÏ �((PCOL, Personal Central Office Line)

æç 'â'ã� cN�� CO ^� ©%ª�¶ @` 3ê �lÇ *�� c� %D� d(ì G�Û�3.

åA¬ �� %á�

¡T¢ �� %D�� {� z{ \] ��� ^� OP @N >Ë EFì G�¹� �lÇ ½Ô�b *��� *�m�3.

.� /0� %á�

æ� %á�

x� %D�� MultiVantage� *�Ú� �� 3ê �lÇ *��� @Aì c�Û�3. *�OÏ �Ç` *�Ú� �à� Ñ-� ß� �à� %D�Ï *�¨ ~ �h�3.

ç�è E= ���(WATS, Wide Area Telecommunications Service)

�! cN ���(WATS) %D�½ �ÐT ¾A �®" @N¶ Y�Ï ��� ò! � cN�½ c�[ ~ �h�3. @N�� ��� ò!� ÐT, @N 1�, Br�, �q� Ñ- Y�z�3.

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J/� ,x[B �P� ID(ICLID)

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,-! � "# $%

zZß %á�� [8; ID(ICLID)

t��� *�O� cN�� ¾AO YZÏ �x¡�3. �ö ¾A i8¶ t {��� u ~ �h�3. � �W� t �>ì Ñ�� Ï�� *�[ ~ �h�3. �ö w i8 �B� 40 ÍO ^� 32 ÍO òóO J�KL�Ï çèÏ MultiVantage J�� cN�(DCP� BRI)�� oPÛ�3.

�­cd %á�� [8; ID(ICLID)

B�C� Bellcore ¾AO *+ì �0¹� �rÚ *;O(LEC, Local Exchange Carrier) ©%ª��� ¾AO �ö YZ¶ ~�[ ~ �h�3. Bellcore ¾AO IDÏ ¤T�� ��, B�C� ¾AO �ö YZ¶ ¨Öä½ c�[ ~ �h�3.

DS1 %á� ���

24 ³´ì ¹�� 1.544 Mbps �%vä½ 3{ �A¹� �% �� A8. DS1� �® ^� �®" ¬�_� ¬�_ c� $½hf�ä½ *�m�3. E1 %D� ���� 32 ³´ì ¹�� 2.048 Mbps �%vä½ 3{ �A¹� �% �� A8e�3. DS1 E1 �u %D� EF� J�� X_è��¶ G�Û�3. J�� ��� 1(DS 1, Digital Service 1) %D�� T1 ^� ISDN 1pB �± X_è��(PRI) ���¶ G�¹� ¬ *�¨ ~ �h�3.

EÃ O­ — UDS1 �R Ø �?

�S MultiVantage KJK� *�[ ~ �� �� DS-1(UDS1) d( �(TN464GP/TN2464BP)�� �Á GÐ d(� �h�3. d( �� �Á GÐ �W� �® @Aì �0¹� ³´�ì l` �e�3. ¬�_ @Aì �0¹� ³´� �Á GÐ �Wì *�¹� �� °BH¹� �h�3.

TN464GP/TN2464BP� �{Ú� �Ò� d(�� 6�� O� ¾�¹� MultiVantage !�ì l� 5¾�ih�3. 6�� MultiVantageÏ ATM ^� IP� �� ¿)` ���¶ &®¹� ¾�Û�3. ET! 6�� MultiVantageÏ �S d(� �Á GÐ ��¶ Y��ä½ �ǹ� �� ½" ��� G�;ô� �Ò¹ß oP[ R O� ¾�Û�3.

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MultiVantage� E1 �Ò± �0Û�3. T1/E1 12� w c]� T1(1.544 Mbps) E1(2.048 Mbps) ��(Ø5� d( � *�)� PB� �Ò[ ~ �h�3.

T1

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cé ä�µ_Z %á�

½" ��ôX� %D�� MultiVantage¶ {�� �ÒÛ�3. ½" ��ôX� %D��� 3� �� �àÏ �h�3.

800 ��6 &'(

800 ��� %D�� ¾AOÏ ~AO M/ cN¶ [ ~ �± ~A�� �ÐT cN ��ì d*�� �¢¹� Û�3.

-ÙÚ(CO) &'(

82 è��� "{�(CO, Central Office)"ì ÞƹaB�.

��Ê ��6 1(DS1) &'(

89 è��� "DS1 %D� ���"ì ÞƹaB�.

PQ UV F4G(DID) &'(

82 è��� "HI M 3�4(DID, Direct Inward Dialing)"ì ÞƹaB�.

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Avaya VoIP %&�' *�

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PQ UV/ÛV F4G(DIOD) &'(

83 è��� "HI M/�M 3�4(DIOD, Direct Inward/Outward Dialing)"ì ÞƹaB�.

ÛV Ü6Ý��(FX) &'(

83 è��� "�M ��ôX�(FX, Foreign Exchange)"ì ÞƹaB�.

Öe× /� ��6(WATS, Wide Area Telecommunications Service)

88 è��� " �! cN ���(WATS, Wide Area Telecommunications Service)"ì ÞƹaB�.

��./& 0&12

Avaya VoIP GHI� TA;

144 è��� "Avaya VoIP ��_� ¤TO"ì ÞƹaB�.

56 78 9�:(DCS, Distributed Communications System)

>? @A B�C(DCS)ä½ �lÇÏ ¹�� �8 MultiVantage B�CX �S� 25 �� MultiVantage �lǶ &®[ ~ �h�3. DCS� �lÇ lÇ *�� /0 �® _t´ �Wì G�Û�3. DCS� 3�4� ÷p¶ �kN¹ß qM MultiVantage �Wì î�¹� *�[ ~ �h�3. (�W� î�¹3� �� �lÇ lÇ� ¤µ� DCS� �S *�OÏ �Wì *�[ ~ �3� �te�3.)

10 è��� "z{| /0 ���(CAS, Centralized Attendant Service)"� 7 è��� "M PBX /0 @N"¶ ÞƹaB�.

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DCS� BCD

��� [m no KL

6 è��� "%D� EF HI ()"ì ÞƹaB�.

7"89�

6 è��� "J�KL�"ì ÞƹaB�.

DCS � �R ½�

` @�� �� *�O ^� /0� cô DCS ©%ª�� OP d( ÌX Æd @N¶ û®N ^� �û®N[ ~ �h�3. î�®� ÍG¶ ¾�` @�Ï Õ 3ê @��� ¾A� Æd @N¶ ÏW¹± Û�3.

ISDN-PRI D Þß� DCS(DCS+)

DCS �lÇ @� *�� DSC �Ò� �{Ú� 12�¹± ¹ß DCS¶ �B±�3. � �W(DCS K�� ^� DCS+-! ubÌ ��) _o DCS �W� 5X ���� Ó � G`�� �h�3. ISDN-PRI B ³´� �® @A� *��! ISDN-PRI D ³´� DCS G' YZ¶ c�¹� ¬ *�m�3.

DCS u²Aj — 4à.È

56 è��� ">? @A B�C(DCS, Distributed Communications System) $½hf — ��TÕ"ì ÞƹaB�.

F: 78&áâ DCS

�lÇÏ Ó �� () �� ��� -�%¶ ¾�` ��, DCS cN¶ 3ê �½½ �Ò[ ~ �h�3. � �Wä½ @N {� c�¹Ð� 3B -�.` s cN¶ 3B -�.[ ~ �h�3. 3B -�%¹� DCS �W� QSIG¶ *�¹ß 3B -�%¹� �W �*Û�3.

QSIG/DCS �¥ �= B� v?

66 è��� "QSIG/DCS �® �q 8 o�"ì ÞƹaB�.

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S� �� ],^[(ETN, Electronic Tandem Network)

��� 1 2002� 5� 93555-233-767KO

E; êë {%|�(ETN, Electronic Tandem Network)

*�Ú 12�(PNA, Private Network Access)½ ubÏ cO #$ ©%ª�(ETN)�� MultiVantage� ©%ª� �6� 3+` �Wì G�Û�3. *�Ú� �� 3ê B�Cä½ cN¶ } ~± �h�3. � cN� �{Úì *�¹� �h�3. �A *�O� c� ��½ �Òm�3.

� eÝ ãäV 789

Æ%M -�.ì *�¹ß úY cN� -�.ì G'[ ~ �h�3. º¶ �', ë� î ë� *�Ú -�. ��� @A l® H(%D�½ *��� @A l® ��)� ~¶ G`[ ~ �h�3. l® H� ~¶ G`¹� �® ¬�_ @N� c� () @N ��ì G'¹�¬ ��Û�3.

&'( ��+ k* åæ

A8� �àÏ ¾�«ì R %D� cN¶ 3ê d(ä½ 3B B±_ä½× cO #$ ©%ª� @N Ap±¶ �B±�3.

� �� ���: ©%ª� @N� Ï� �� -�%¶ ÒY¹� ½Hì G�¹! ÕÖ��� óO¶ ~Y¹! úY *�O�� �� úY cN¶ ¸�¹Ð� ÐM[ ~ �� cO #$ ©%ª�(ETN) � �� �lÇ

� �� ��: *B� 5e¹� �! ~A %D�¶ ¾A %D�� �lÇ¹ß �Ò

� �� � �� ��(TTTN, Tandem Tie-Trunk Network): ß� 5� !� �l{ B�Cì �½ �Ò¹� *�Ú

77 è��� "¨% ©%ª� �Ò �Ç(ATM-PNC)"¶ ÞƹaB�.

( \] �<

©%ª� �� H0� �P¹� ��, �X� ( i8¶ Z�[ ~ �h�3. d* �� 3ê lǽ �P[ R ( i8¶ �� Ï�! �ä�� cO #$ ©%ª�� HI M 3�4 i8¶ Ï�! �ä� cN¶ IÇ� �! Brì ÷Ä[ ~ �h�3.

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_Ià $c�È(IP, Internet Protocol)

IP¶ *�¹ß MultiVantage� �W �KTÔ�bì Ì�[ ~ �h�3. MultiVantage IP� LAN�� WAN��� �J�/�®ì �0¹! 0§ä½ q¹� H0� �X� PC�� @A B�C �W� 12�[ ~ �± Û�3. MultiVantage� @A X$-�%ISÏ ©%ª�� æä½ >?�± ¹� tJ' �¸� tJ' ��%&� *�� G'¶ �6ä½ ¹� �>ì G�Û�3. MultiVantage IP ëÏ� *�OÏ �® @A� ()ì �Bw ~ �� �Wì G�Û�3. ��� ()(QoS, Quality of Service) �W� *�OÏ �® ()ì ²�N¹� l¹ß p6N� ��� �à Éì ¤T¹! 3G½�[ ~ �± Û�3. ��� () �W� �J� ST Z�� ¸�¶ <}¹ß �� Brì ½�! �J� %�Tì �(�ä½ ST¹� qM -�_¶ ZÆÛ�3.

MultiVantage IP�� .'/ IP-IP HI �Ò� ¨_�� ¬ � u Ï� �W� �® @Aì �Å�ä½ STÛ�3. ��` �W� ¨%Ê �� IP �!: *�ì ½ß �® @A� �Å®ì qe�3.

IP �nb� %D�, IP @A �Ç, IP ¨% ©%ª�� tJ' ��%&�� IP G'¶ �0Û�3. IP �nb� MultiVantage �¸ ^� Avaya tJ' ��%&� M� �� 3+` IP tJ' $½2� d( �ì *�¹ß <}m�3. IP tJ' $½2�� H.323 %D� �Ò IP cN�� .323 �® ST¶ G�Û�3. IP tJ' $½2�¶ *�¹� �W�� C-LAN d( ��� ©�ç2 $½2� Ethernet �Ò �ÇÏ ��Û�3.

IP LAN� �T�ä½ æT ê'Ì �� !� IP ©%ª�¶ Ì�¹� l� VPN WAN ��¶ @� �Ò[ ~ �h�3. MultiVantage ISDN, >? @A ���(DCS+) ^� QSIG ���� _o MultiVantage� �W î�®, z{| �® �q, {� z{ \] ���, f  _ �KTÔ�b w IP %D�� �� @N -�.ì Ì�[ ~ �h�3.

��

IP¶ *�¹ß �® ()ì ²�N¹b� *�O� ¹�&'� ©%ª� &®ì !b�Y Û�3. º¶ �', IP Softphoneä½ !()� �® ¬�_¶ G�¹� q6�X d( �lÇ -X�� LANä½ �Ò� IP½ �® ¬�_¶ c�[ ~ �h�3. IP ©%ª�� \]� Ethernet X$-�%IS�! IP %�Tì @� <Brä½ �®ì � �ä½ G�¹� l¹ß �!:, �� Br w �� ý< �&*Dì éµB'� �Û` ë��'J �c� �'Y Û�3.

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��t ��u((IP, Internet Protocol)

��� 1 2002� 5� 95555-233-767KO

eÝ �4&çl+ èo �é

IP ë�¨X%(Softphone, IP cN�, Avaya R300 ¨_)Ï �lǽ � ¹! �lÇ� IP � �#½ 3B Zz�3. �lÇ� kd u!TÔ� Ñ- � � �3 3ê IP �#¶ *�Û�3.

�7 C-LAN d( � IP �#½ � � 4®�� �lÇ� �½ �Ò� �!ì ¨_¹� �� ¹�� ©%ª� ò!� �� �S C-LAN d( �� IP �#½ 3B c�m�3. C-LAN �#� ��%'� �#½ ¢5�3. � �#� �7 C-LAN d( �� @N A8Ï <�[ �� *�m�3.

��

IP �# �W� �Ð` LAN ò!ì *�¹� �lÇ�� IP cN�� �Y� ©%ª� ò! i8� cN�Ï � � TN799� ©%ª� ò! i8� Ñ- 3§�3. 3êf� IP cN�� Pq` ©%ª� ò!� �� TN799 �# � � �'�3� �te�3. �ô ��%'� �W� IP cN�� �' �� � ì c�Û�3. ��` �ì d�¹b� IP _t´ì MultiVantage½ � ¹! MultiVantageÏ ë�¨X%� _t´ Pq` ò!� �� CLAN� IP �#¶ c�¹� �� _t´� ©%ª� ò! 8 �Ò� ©%ª� ò! K� \�3.

C-LAN d( �ä½� ©%ª� �Ò� <�¹� IP ë�¨X%� 3ê C-LANä½ 7� Û�3. �ô ��%'�� � �#, C-LAN d( � ½� ��, ¹� �� C-LAN d( �ä½ �$L� IP ë�¨X% � � ®W Ap®ì �ÏB±�3.

è� Ââ Õ�� y 789(CIDR, Classless Interdomain Routing)

CIDR� �q ©%ª� Y� Õ� XI` �"8 ©%ª� zÛì ¸�¹� �2� ���� 7Y�e�3. MultiVantage� IP �#¶ ¤T[ R �Å�X -�. a�N ¤T¶ [ ~ �h�3.

C-LANêF ë¼ 0&1( ì×

119 è��� "C-LAN�3 ß� ©%ª� ò!"ì ÞƹaB�.

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0&1( ì×Í ë¼ r%E� �D

©%ª� ò!ì ß� lÇ�� �0� ½" *�O Br, ½" %D�� ½" ARS �� >ð a�N, OP Ly xÈ, Avaya IP cN�� �� IP @A �Ç� ½" _Çá ~A�¶ Z�` Avaya tJ' �¸� Avaya tJ' ��%&�Ï 0§ä½ �Ò�± Û�3. MultiVantage� ¤TOÏ lǶ IP ©%ª� ò!� 80¹± Û�3.

0&1( ì×

©%ª� ò!� MultiVantage �W� ë�¨X%� [Ê�� ¤T �6ì G�Û�3. ©%ª� ò!� IP ë�¨X%� IP ©%ª�� �� �½ �Ò� �lÇ IP X_è��� zÛe�3. ©%ª� ò!ì ��¹� ë�¨X%� *�O�� �@ ¤E*¶ GBÛ�3. º¶ �', !�� Ð�` �±B� WANä½ 8 �Ò� u 5� o� M��¶ Ï�! �! MultiVantage�� <}�� Pq` �¸� ���¶ Z�3! ÏY¹�, MultiVantage½ !�� � M��� �` ©%ª� ò!ì Y�¹! �� ò!ä½ C-LAN IP tJ' $½2� d( �ì ¤ÂBw ~ �h�3.

��6 íî(QoS)

MultiVantage� �S �J� �½ ^� M>� �� ��½ c�¨ R 3+` ��� ()(QoS) �Wì *�¹ß ÏW` ²!� ë� î ë� �J� ®Wì G�Û�3. ß��� "²!"� �t� B�C ¤TOÏ GB¹� !�� ÒY¹r �J� 7�? (), �J� �½ ��(�� Br), �J� ý< w ©%ª� T#� #� *�� °8ì �tÛ�3.

802.1p/Q

IEEE �> 802.1Q� 802.1p� MAC �#� Ñ- -�.�� 2T�� LAN ¸2Ï *�¹� �A 2� Ï LAN(VLAN) $LÈ �( kl¶ Y¹� deì G�Û�3. 802.1p/Q� �( kl 8 LU(3�%) ¶� ~�(12�%) VLAN |6O¶ G�Û�3. �A 2� VLAN |6O� 56 ��� %�Tì ½�� l¹ß %�T Splitì ¸�Û�3. 802.1p� MAC �A�� oP¹� RÍ� �q ©%ª� ò!� LAN 2E¥%�3 lÇÏ 3§�3. ��®�� ©%ª� X_è���ä½ Ñ½ ¤T[ ~ �� 802.1p/Q \b� ��Û�3.

hp

Á*� �® ¬�_¶ @M¹! VoIP�� *�[ ~ �� dee�3. MultiVantageÏ �0¹� Á*� G.711, G.723, G.729e�3.

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��t ��u((IP, Internet Protocol)

��� 1 2002� 5� 97555-233-767KO

qrJs !"(DiffServ)

DiffServ \bä½ B�C ¤TO� DiffServ ��� �à(TOS) Éì ¤T¹! TN2302AP½ 3G½�[ ~ �h�3. � \b� �® ()ì �B'� l¹ß ¬�_ ©%ª" ��Ï IP LU�� �J� �%v� �( kl¶ Y¹± Û�3. DiffServ� �7 IP ¸c 4 .Ó�� ��� �à(TOS) NOì *�Û�3. ©%ª��� YZ G�OÏ �¶ �Y¹! IP(�A 3) -�_Ï *�[ ~± �h�3.

Ft �d +u

c� �� �_� *B� �®ì ��ä½ ��¹! XÁ�¹! IP ©%ª�½ c�¹� l¹ß ��ä½ ��i�� 3ê �±½ ~A¹Ð� JÁ�[R ¾�Û�3. �_ ¸�� 0û` @N¶ l� �J� 9­� ¸�½ *�m�3. MultiVantage� �N� �� "§` ¸�% *�� °8ì ÇÎ� P� �_ ¸�¶ G�Û�3.

Cajun vwx �y

Cajun +,� QoS õ5�~� {� ��#¶ G�¹! -�_, �lÇ w ë�¨X%�� �Û�X QoS ¤T¶ [ ~ �± Û�3. QoS õ5�~� Y;� ©%ª� ò!� Ñ- [Ê�r �; JghT ��%&�¶ @¹ß MultiVantage, -�_ w �l{ �Ç� >?m�3.

z 4{' T5 QoS

MultiVantage� �J� ³´ Pq` DiffServ� 802.1p/Q ôG¶ �6ä½ ¹� �>ì *�¹ß C-LAN �� ��%'��� �� A8 ��� QoS¶ ¸�Û�3. QoS ���� *�O� VoIP �J� ®Wì �B±�3.

VoIP' T5 QoS

MultiVantage� G.711, G.723, G.729� �� �J� Á*ì ()¹! �A 2 IEEE 802.1p/Q �(± v Õ�- �A 3 DiffServ ôG¶ @` ©%ª� �(±¶ � ¹ß QoS¶ <}Û�3. Diffserv� 802.1p/Q� IP cN�� �� ë�¨X%®� ��%&��� �!/Ï� �® ��� �0m�3. P� �_ ¸�± *�m�3.

|}�\�> QoS

*�O� �J� ®W, ��� ()(QoS), IP ©%ª��� ��'�� @N¶ ²�N¹� l�� oP õ5�~¶ �YÛ�3. õ5�~�� �J� Á*, DiffServ �Wì @` ©%ª� �( kl, IEEE 802.1p/Q MAC �A �(± w Split� ¨_m�3.

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�� QoS õ5�~� �Ê Éì ë�¨X% �ÇO� *�OÏ G�¹� �� ��, IP Telephone R1.5� IP Softphone R3½ 3G½�m�3. qM \b� ë�¨X%� ��%'�¶ @¹ß ½"�� �Y[ ~ �h�3. ë�¨X%Ï � �� QoS õ5�~� ¤T�� É� ~Y¨ R�3 ë�¨X%Ï õ5�~¶ ~AÛ�3.

RSVP

T#� ºÄ $½hf(RSVP,Resource Reservation Protocol)� ë�¨X%Ï �®¹� %�T� �` Z8� T#�¶ [ʹ� RSVP Ô�N ©%ª�� ë�¨X%Ï û¹± ¹� $½hfe�3. RSVP� VoIP� ��` ��� ()ì G�¹�¬ �~�X %�T K½�¶ Z8Û�3. RSVP� �� �� { ¹�� Z�� QoS 2bì G�¹� T#�¶ ºÄ¹� l� 3ê ë�¨X%½ Ï� �½� ë�¨X%� -�_ 2% *�¶ ÆY¹� �e�3. RSVP� IP ë�¨X%� *��! MultiVantage �¸� Avaya tJ' ��%&�¶ ¨_` &®ì �0Û�3.

ïT`ð ñ�ò

.'/ -K�� MultiVantage �l{ &Æ� IP ©%ª� T#�(ÏW` ��)¶ � �ä½ *�¹ß %�T ST ®W �® ¬�_ ()ì �B±�3.

.'/� u 5� IP ë�¨X%¶ �Ò¹� �J� ³´ -�.ì �t¹r c�O(�J�) ��� TDM c]� �` IP¶ @¹Ð� TDM ¸�¶ Ͻ��� �! IP ¨Ö� TN2302AP IP tJ' $½2� Z�¶ @¹ß �Òm�3.

-K�� u 5� IP ë�¨X%¶ �Ò¹� �J� ³´ -�.ì �tÛ�3. -K� s�� IP A8� TDM ¸� A8� ùÛ� �Ò½ �c� c�� �J�Ï u IP ë�¨X% *�� LAN�� WANä½ HI ©�3. ë�¨X%Ï TDM¸�¶ �&¹� d�� �� �Wì �0¹� T#�¶ � ¹� ��, -K��� � Yì 6�½ Ï}¹� �± ¨_m�3.

Fóf ô õ4

R7.1� ¨_� 0 �Üì �B±�3. 0� c�¹� ��� 1�¶ 1� �Y¹! -�_� 8�%Ï c�� ��ì 2>N¹Ð� @Û¹�¬ ¾�` ÍG¶ Zß ��3.

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QSIG

��� 1 2002� 5� 99555-233-767KO

Fóf �ö÷ ê6( õ4(VLSM, Variable Length Subnet Mask)

VSLM� MultiVantage�� IP �#¶ ¤T[ R q6�X �" N �� �Å�X IP �# [Êì ¸�¹� �2� ���¶ 7Y�Û�3.

QSIG

ø4P

QSIG� G �>N �&(ISO, International Organization for Standardization) ISDN-PRI *�Ú *+ì ѧ�3. ISO� QSIG¶ *�Ú� *�[ ~ �� 2� �>ä½ Y�Û�3. QSIG �W� BRI %D��� �0m�3.

QSIG� A8 $½hf B� q6�X �öe�3. Q �>f ^� X_è��� A8Ï *�Ú�� 25� â' zÛì @ ¹� PT� �fe�3. QSIG A8� ` GÆ;ô� ß� GÆ;ô G(ì *��± �W î�®ì G�Û�3.

QSIG� @N ¤Â MÏ ���¶ G�Û�3. �� �® ^� ¬�_ �Ò �Ç, i8 c� J�KL�¶ WϹ� ���e�3. MÏ ���� º�� �ö ÌX, @N c�(c]) w @N c�� ¨_m�3.

/� ù¥

cN 4®� Ø5� @N A8 �Òì ÃN` QSIG KJKì *�¹! >? @N B�C(DCS)� OP f:(AutoCallback) �W Pq¹� oPÛ�3. cN 4® �W�� �Ò ¡T¢ de� ¨_m�3. �Ò ¡T¢ de� � ��6 Ø5� @N A8 3�� ÈB A8 �Ò(TSC, Temporary Signaling Connection)ì �#¹! 3� ��� ~½G TSC¶ ���3.

�� /�(/^)

QSIG @N c�(c])� MultiVantage @N c� �Wì �Ù½ Û�3. QSIG %D��� @N c�� �W î�® ¥�ì Ì�Û�3.

� QSIG @N c�� û®N��, �S cNÏ °½ c]m�3.

� @N{/QR µ� QSIG @N c�� û®N�! �a�b� @N{X ��, cNÏ °½ c]m�3.

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� @N{/QR µ� QSIG @N c�� û®N�! �a�b� �» =��� QR� µ� ��, Y�Ï ~� U� ¦õ s c]m�3.

��` �W� �W 12� Á�(FAC, Feature Access Code)¶ 3�4¹Ð� �ζ �� û®NÛ�3. �W *�� �` O2` �� @N c�ì ÞƹaB�.

´ú° /� �� "#(CISC, Call Independent Signaling Connections)

Ø5� cN A8 �Ò(CISC)� u 5� QSIG 8] @� *�� û® @N� Ø5� QSIC MÏ ��� YZ¶ c�¹� ¬ *�m�3. CISC¶ l` ISO �>ì �6ä½ <}m�3. SAT�� "= A8 EF" �Üì *�¹ß QSIG TSC� =¶ ÒY[ ~ �h�3.

�� O�

cN *�O(^� *�O¶ l¹ß)� � � Ñ- @N¶ 3� �� û®NÛ�3.

� @N{X ~A *�O½ ��m�3.

� ��` T#�¶ *�[ ~ �ì R®� @N{X ~A *�O¶ �35�3.

�� /�

QSIG @N c�� c�� 4�� s �Ò� Ê*OÏ ÎÏ @N YZ¶ *�[ ~ �3� f�� �> MultiVantage c� �W� Ñ- 3§�3. ¹�� YZ� QSIG %D�½� c�m�3. @NÏ c� �lÇ� `Y�� *�O� `ø æ� �� Ê*O� �öì ~AÛ�3.

~� ID

QSIG ~AO �ö �W� cNU� ¦T� PA ¾AO� J�KL�� ~AO� �öì �BÛ�3. cN� QR¹� "�Ò� �ö"ä½ °Q�3.

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QSIG

��� 1 2002� 5� 101555-233-767KO

-Ù £- ]^ ��6(CAS, Centralized Attendant Service)

ß� �#� �� *�O�� �S /0� ` Ð�� ���¶ ¹� �Wì G�Û�3. QSIG CAS� 6±� ¡T¢ �� %D�(RLT, Release Link Trunks)¶ *�¹� �h�3. � �W� QSIGÏ Õ %D�½ R'Ï� �ì G`¹� ��� QSIG CAS� �S �Wì *�[ ~ µh�3.

456(COR, Class of Restriction) .~� 7"89�

cN¶ Z� PA /0� "COR J�KL�" �ζ ��� *�O� G`"ì z ~ �h�3. /0� *�O½ Ï� G`� d(� c�ì V� ¾Û�3. � �W� YZ G�� ��ä½� *�m�3.

.~�H �J ��

S/0� c�` cNÏ qY BrPA QR� µä� 3B /0�� 6�m�3. �± �� cN¶ c�` /0�� cNÏ �³Õ©�3.

�K �T /0S

QSIG MSI� �X PBX� ¶� YZ¶ c�Û�3. � YZ� QSIG CAS >��� }b�� cN¶ �X PBX�� ¾�� cNX �S� ��m� �Ê lǽ �ÒÛ�3.

PRI' �5 RLT H�9��

ISDN QSIG %D�� @N¶ >� PBX�� �X PBX½ -�.Û�3. Ó � c� RLT ©%ª�¶ �Y[ ��Ï µh�3. QSIG �½ �ô� %D� ²�N¶ ¤TÛ�3. ��¹� �X PBXä½ @N¶ -�%[ ~ �h�3.

MultiVantage/Octel QSIG �

MultiVantage� QSIG¶ @¹ß Octel �B� �¸¶ @ÛÛ�3.

Leave Word Calling(LWC)

63 è��� "Leave Word Calling(LWC)"ì ÞƹaB�.

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OãbÝ �Z Z[(MSI, Manufacturer-Specific Information)

QSIG� úY PBX ^� ©%ª�� �Y� �>N�� �� YZ¶ STÛ�3. � YZÏ GÆ;ô �Y YZ(MSI)e�3. GÆ;ô� 3� �� Æ%� é?�� GÆ;ô �Y MÏ ��� oPì Y�[ ~ �h�3.

� �0¹! ¾}¹� �¤� ��� ��(ß��� ECMA ^� �G ��_ GÆ;ô ûd)

� �¤ |6OÏ �Y� �� �¤ |6O� GÆ;ô �Y ��� oP É� ��ä½ *�m�3.

�S MSI oP É� �Ê GÆ;ô�3 !��Y Û�3.

GÆ;ô �Y MÏ ���� GÆ;ô |6O½ XÁ�� úY oPì *�¹ß �®[ ~ �h�3. MultiVantage� MSI� QSIG ©%ª�½ YZ¶ c�¹� �QSIG �KTÔ�bì �0Û�3. �KTÔ�b� QSIGÏ Õ ©%ª�� �� � Pq` QSIG ©%ª� �Wì Ï�! �h�3. MSI¶ *�¹� �KTÔ�b�� {� z{ \] ���, Audix½ c�, ²!� ��� -�. w QSIG VALUÏ ¨_m�3.

�:� e� ½�(MWI, Message Waiting Indication)

B�C� �® *�_� ¹� �� �B�Ï ~A�i3! !� cN�� u5�3. ~AO cN�� OP �B� �� �$� ¢� �'\�3.

4Çð m� ½�

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QSIG

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c² [ûü² c² ]Ý

� �Wä½ *�Ú� �lÇ *�� cN �Ò� cNÏ û®N� PA ~½G �Ò½ �ô¨ ~ �h�3. � �W� cN¶ c�¹! ��� �Ϩ R û®Nm�3. º¶ �', cNÏ c�� s�� c�� cN� u Ê*OÏ HI �Ò�' ��¹� �� %D�� cN�� >Tm�3. ë�¨X%�� ¤T�� -�.ä½ ��ì ÷×[ ~ �� �Ò� ÏWÛ�3.

DEFINITY� �c ¸c� �½ \ôÏ Bo�� 0�� %D�½ cN¶ -�%[ ~ µh�3. �½ \ô� �lÇÏ ~}` -�. >ð� 0� %D� EF� Ï� �� -�%-! Zß�� ��, MultiVantageÏ 0� %D� EF �½¶ *�¹± ¹� �½ Z7� �W� �h�3.

QSIG/DCS �¥ �= B� v?

QSIG/DCS �® �q 8 o�� �7 QSIG� �� �We�3. ~½G DCS+/QSIG ��%&�¶ @ ¹� DCS� QSIG z{| �® �qì @ÛÛ�3. DCS+/QSIG L�N� �� �lÇ� ß� GÆ ;ô� PBX¶ �q �® �B� B�Cä½ @ÛÛ�3. QSIG/DCS �® �q 8 o�� G3r, G3si, G3csi�� oPÛ�3. ©%ª� ��®, T1� µ� DCS �Wì G�Û�3.

�¥ �=² /^ z F: 78&

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úý c² ]Ý

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�½ \ô� O58 �Wä½ oP¹¤½ 3� �� ��� ¾�Û�3.

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� ~A/¾A ��%&�½ oP¹� MultiVantageÏ ��%&� *�� �½¶ ²�N¹± PRì 89¹� ��%&� B�T�

� cN� �Ò� <G *�OÏ µ'± ��m/^_ $½2� {X @N

� QSIG ï '.� X_K½� @N, ²!� ��� -�% @N ^� M� -�%

V¬ ��6+ L789

QSIG �>� �® ^� ¬�_ �Ò �Ç, i8 c� J�KL� �� ���½ MÏ ���¶ Y�Û�3. º¶ ��, @N c�, c� w @N ZàÏ ¨_m�3.

VALU

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�J :+;�� CAS

%D�� CAS� VALU @N ¼¸T�Ï û®N�iì R, ¼¸T� J�KL� YZ� >� PBX�� �X PBX®� ¼¸¹� @N� G�m�3. �½ \ô� ¼¸T� �s� B±m�3.

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cNÏ QSIG ©%ª�½ -�%�� M w �M� 0§ ~AO�� Øú` U#T½ u5�3.

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�� }�2 ��(UDP, Uniform Dial Plan)

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bt i�h ¿ì(UDP, Uniform Dial Plan)

©%ª�� � �a�b� �Y� 4 ^� 5 OT !� i8e�3. qY R¸�� �Ê �a�b� 12�¹� cO #$ ©%ª� lÇ�� *�¨ ~ �� !� i8(lÇ Á�� ( i8)¶ � �a�b� [ʹ! MultiVantage� @N -�.� Mß�� ²� 5 OT®� G`�� �� 5 OT qY 3�4 �9ä½ �> UDP¶ �B±�3.

MultiVantage� �a�b, ¬�_ �ð, ^_, ��c% ½EX ID �ì ¨_¹ß ½" ( i8� ²� 7 OT� qY 3�4 �9ì �0Û�3. ¤TO� 3-7 OT®� Þ@® �� 3�4 �9ì ¤T[ ~ �! MultiVantage� Pq` 3�4 �9�� ùÛ� óO 1�¶ �0Û�3. QSIG� ©%ª�½ �Ò� �lÇ *�� 3�4 �9� 5 OT¶ Ù ` �� ��` ©%ª" $½hfe�3. 3B �¹� QSIG� 3-7 OT� 3�4 �9ì �0¹� 6�, DCS� 3-5 OT� 3�4 �9� �0Û�3.

½$° &'( HI6

qY 3�4 �9ì *�¹� B�C� X|¹� ¾¹� i8(½"�� ¤T�� �� ( i8)¶ >ð�� -�.ì l� 3ê B�Cä½ c�[ ~ �h�3. X|¹� ¾¹� i8� �� 12� Á�, %D� 12� Á� ^� qY 3�4 �9� µ� ( i8Ï ¨ ~ �h�3. qY¹� �� 3�4 �9 i8� Ái· óO a�N(3�4 �9 � +|� ��)�� u i· óO a�N�� ¤Tm�3. � i8� Ì�� %D� 12� @N (6 a�N�� ¤T�� �h�3. Ì�� %D� 12�� OP -�. qY 3�4 �9ì 4k¹� *�[ ~ �± ±���3.

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rs TA

¤T�� �®� Ñ- u 5� 12� ^� ¬�_ ë�¨X% *�� ë� î ë� �Òì OPä½ �YÛ�3. � �W� ¤T uB �8 È�É, #$%&' Y� ¬�_ ©%ª�� �Y� OP �Ò ¿&, ISDN-PRI %D� EF[ISDN-PRI(AC/AE) ���], ºY� ^� ���� �Ò ET! �Ò� <�` �� 7B± r§ ¤T¶ ¨_¹ß uB @�� �� �Wì G�Û�3.

í�I 7= �t

'Z� 3�4�, cN� 3�4�, Hayes �Ü 3�4�, ò&�ä½ \]� �Ò, �Ò ¤T, OP @N �Ç X_è�� w : -X 3�4� � 3+` deä½ ¬�_ @N¶ �Y[ ~ �h�3. ¬�_ @N �Y� DCP� ISDN-BRI cN� �u� G�m�3.

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¬�_ �ð� $½hf, �Ò w x�Qì �÷� ��¹ß MultiVantage¶ 3ê @A ��� �ÒÛ�3.

MultiVantage� 3� �à� ¬�_ �ðì �0Û�3.

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l� �S ¬�_ �ð� ?; �>ì �0¹! ¬�_ ��� qǹ� oP $½�qì �Y[ ~ �� \bì ¨_Û�3.

í�I Ý_ tu u]

B�C� jB ^� U ¦v �Wä½ Õî½E ¬�_ @N¶ d�¹� ¾¹± Û�3. ¬�_ 5X YZ Z8� @N Ù�� û®N Á�¶ 3�4¹� <}m�3.

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B�C� jB ̂ � U ¦v �Wä½ Õî½E ¬�_ @N¶ d�¹� ¾¹± Û�3. ()� Õî½E w æç 'â'ã� cN�� %D� EF� B�C LU�� ¤Tm�3.

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�� i�h�

�M> úY i8� *�¹� ¬�_ _t´ *�O�� rà¹� 3�4�¹� deì G�Û�3. � �W� ¬�_ �ð� �à� Ñ- ¬�_ _t´ *�OÏ ¬�_ @N¶ tT ¤T�� �� x Ï� deä½ �Y¹ß ¬�_ _t´('Z�) 3�4�� �Wì �B±�3. ¬�_ _t´ 3�4� òóO 3�4�� ò�ì Z� �h�3.

IP �<� ��

IP �P� ��½ MultiVantageÏ �7 P�| M� �Ò �Ƕ Ethernet(TCP/IP) ]�ä½ c�[ ~ �h�3. IP �P� ��� �-�ü% �KTÔ�b v Õ�- �lÇ �¸ �KTÔ�bì �0Û�3. MultiVantage� LANä½ Avaya Visibility Suite� �� B�C ¤T �KTÔ�bä½ �Òm�3. @N 2M! � (CDR) �Ç, O? ¤T B�C(PMS) $õ_� �P� TCP/IP ��¶ *�¹ß �Ò[ ~ �h�3.

IP �P� ���:

� MultiVantage¶ ß� M�(� �Ò¹� ��ì ÷×Û�3.

� 5d8 Õ'�SÏ YZ¶ c�¹! ¬�_ c� �±¶ �ÏB±�3.

� !�� �KTÔ�bì ����� 0§ä½ ¤T[ ~ �± Û�3.

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Gð ñ�

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MultiVantage �; <� �ó < EF� �Ym�3. EF� "Ò¸"-! ¹� �;ì 325 ®� Ï) ~ �h�3. MultiVantage� ²� 635� �; < EFì Z�[ ~ �h�3. 109 è��� Ev 6ì ÞƹaB�.

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���z' }~A��� �f _I���

æçtJ' �KTÔ�b �¸ X_è��� MultiVantage� ¹� �� Multimedia Communication eXchange @� *�¶ �ÒÛ�3. Multimedia Communication eXchange� AvayaÏ �?` Ø58 æçtJ' @N $½2�e�3. MultiVantage� �Ò¹� MultiVantage �W� qM¶ ��¹ß � Multimedia Communications eXchange B�C ®Wì �B±�3. ú�, X_è���� 3� �� �f� �h�3.

� @N 2M ! � (CDR, Call Detail Recording) - @N� 2M !ì � ¹ß MultiVantage ¤TOÏ q6 cN¶ >ð¹� �S� @N �� æçtJ' @N *�ì >ð[ ~ �h�3.

� OP �ô -�./OP �½ ()(AAR/ARS, Automatic Alternate Routing/Automatic Route Selection) - *�¹� T#�� *;O (8±� Ñ- ��ì Ï� ¶� ÷×[ ~ �� @N -�.ì ()[ ~ �h�3. B�C�� DEFINITY Multimedia eXchange(MMCX)¶ @¹ß �� %D�¶ ()[ ~ �h�3.

� �® �q @Û - Multimedia Communication eXchange(MMCX)�� EMBEDDED AUDIX ^� Intuity AUDIX �® �B� B�C� 12�[ ~ �h�3.

���z' 7=

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MM Ë���&² ����� �� L"#

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&' i�cY

F&' 3G½� �W� 0§ ^� ½" #��� MultiVantage½ �t�¶ 3G½�¹ß � �t�¶ ¨% d( �� �KTÔ�b Á�¶ 3B $½E�¹� ¬ *�Û�3. � �Wì *�¹� �� ��ä½ F&' ;¬�%Ï ÏWÛ�3. Z�Ï ;¬�%�iì R �cO� ±l� ��¹� �� RÍ� MultiVantage ¨% d( �ì ���¹� ��± ÷×[ ~ �h�3. TN799C C-LAN X_è��¶ *�¹ß F&'¶ 3G½�[ ~ �h�3.

��

F&' 3G½� �W _o ;¬�%¨ ~ �� d( �� TN i8 æ� "P"Ï �h�3.

tu� u!�

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� /0 *�

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� /0� ~½ }õ cN� QR[ ~ �� cô Br

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� p� �& Z!�

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@N ¼¸T� Z!�� @N ¼¸T� EF� G�� %�T >Ë ¥Yì �BÛ�3. �S @N� �M @N� �` Z!�Ï 6±½ G�m�3.

� ¼¸T� ¨X% Z!�

¼¸T� ¨X%� "�S @N" ^� "�M @N"¶ ()«��� Ñ- 3§�3. EF� � ¼¸T� ¨X%� ��, ¼¸T� ¨X%� �� PA G��Ð� �#�r 3� ¼¸T� ¨X%½ �¸K½��� @N ~� � � �x¡�3.

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IP .�� '[

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� £% EF ¥Y Z!�

� IP Z!�

� �� �à !

rI�ä½ LAN ®W úßì ub�� {�` �� ~> @�� 24Br !ì G�Û�3. ÍGÏ �Ò�iì R 24Br PA� !� ��` deì ÌX[ ~ �� �Wì MßÛ�3.

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B�C ¤TOÏ �lÇ� ¤T w �� ¤Â ²� �� *D� ! Z!�¶ ZÐ� 9­[ ~ �h�3. � Z!�� Ï��� YZ ��ä½ *�m�3.

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� #$ %�T Z!�

#$ %�T Z!�� #$ %�Tì ���¹� ��� �` YZ¶ G�Û�3.

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%�T Z!�� ½" ^� 0§ 12�� �lÇ �6 Z!�� 8=½ �B�r M�( oP �0 B�C X_è�� $½hfì *�¹� oP �0 B�C� �` 3� >ð Z!��ä½ ~z¨ ~ �h�3.

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IP �<� ��

108 è��� "IP �P� ��"ì ÞƹaB�.

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²� E= g�

�C cN¶ Î�[ ~ �h�3. �C cN¶ Z� ��, EF� 3ê *�O�� u¡ ~ �� _t´ *�O EFì Y�Û�3. cN� ¤Â� YZ± ��[ ~ �h�3. � YZ½ �C cN� ¾A�¶ ÌX¹Ð� Ï®� �� B�C� X*M� YZ¶ G�¹ß Î�ì 4�[ ~ �h�3. �C cN¶ ��[ ~± �h�3.

$� /� «� ²

�C cN Î� ½Hä½ MultiVantage�� PC½ �C cN ½E YZ¶ Zì ~ �h�3.

lw*� — l'

��ì ¸�¹� /0�� cN *�OÏ 56 cN� ^� cN� EF� �M(Outward), cô(Total), �a�br(Station-to-station), ��(Termination) G`*Dì û®N¹Ð� �û®N¹± Û�3.

bt W�

MultiVantage� qY o® �Wä½ �Ü� <}�� Br�� <} r§ì �Y[ ~ �h�3. �ܽ� e­` s *�O�� 8 o�� ��¹� �� �Ü(� , J�KL�, a�% �)� qY� o®¨ ~ �h�3.

uü oö 7Z(SVN, Security Violation Notification)

ZA l6 @�(SVN)� ZA ¤Â õ5�~¶ *�OÏ �Y¹! *�OÏ �Y` ̀ �¶ l6«ì R @�¶ Zh�3. ��¹Ð� ��¹� �� 12� B±� ¤Â� Z!�¶ <}[ ~ �h�3. ZA l6 ¤Â� ½EX ID� 0§ 12� X�ì �û®N[ ~ �h�3.

�¡�� uü XY

124 è��� "�a�b ZA Á�"ì ÞƹaB�.

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«9 *�; 5� W2

B�C� ���� �Wì ÈB *�OÏ *�[ ~ �± MultiVantage¶ >[Û�3. "<G" #�O��� ~½G ���� ~�ì `9Û�3. #+� *;OX ÈB *�O�� �C` ��ä½ �8 B�C� AY� �Wì G�Û�3. MultiVantage� ²� 1005� �çb 275� /0 EFì �0Û�3. ` �çb� ß� /0 EFì �Y[ ~ �h�3. ���"� �Y� �a�b, £% EF, 3ê ë�¨X%� >[¨ ~ �h�3. ©%ª� -�. �� ]� �Y± �Y� ÈB *�O >[ o;ì �0Û�3. ÈB *�O >[ o;� �� {� �� !�� ÈB *�O �çb�ä½ �Ó #�¶ �� �YÛ�3.

132 è��� "Zà{ �Ó 12�"¶ ÞƹaB�.

I�Ô �� Þ�=(TTI, Terminal Translation Initialization)

MultiVantage� ¹�&' µ� ¤T� _o oP¹� _t´ �] Ù�N(TTI) �Wì G�Û�3. TTI� úY �W 12� Á�� Bof, TTI ZA Á� ET! j((�]�� ��) ù� �Ò� _t´��� ( i8½ _t´ �] ¬�_¶ úY ¨% lÇ� �ÒÛ�3.

LAN #�ò 7w 9� Ñ� <�=

!�� ©%ª�� ß� �lǶ @� Y̹! �@� Br #�¶ ��½ Û�3. � �W� MultiVantage�� <}�� ß� �¸�� �� ��%¶ Z!¹� {� Avaya @N ¤T B�C(CMS)ì *�[ R ú� {�Û�3.

LAN #�¶ @` Br �I P�N� 3� uÏ� deä½ <}m�3.

Linux T�

Avaya S8300 tJ' �¸� Avaya S8700 tJ' �¸� �� Linux �6 tJ' �¸¶ <}¹� MultiVantage� �¸� �� LAN #��� HI Brì P�NÛ�3.

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UNIX T�

Oryx/Pecos Gò ôG(UNIX �6 OS c�)¶ *�¹� DEFINITY �¸�� <}�� MultiVantage� Brì ÆY¹� Avaya Site ¤T� �Üì Zh�3. Avaya Site ¤T� LAN PC� �I� P�Nm�3.

%á� d� �(

%D�� MultiVantage� {� �lÇ w 3ê &! �lǶ ¨_` �lÇ *�� @A ��¶ G�Û�3. Pq` �Wì ~}¹� %D�� �� EFä½ ��'Ì %D� EFä½ ¤Tm�3. %D�� ¨% d( �ì @¹ß MultiVantage� X_è��Û�3.

i+w � ��

98 è��� "3+` 0 1�"ì ÞƹaB�.

i+w ��à ��� ��(VLSM, Variable Length Subnet Mask)

99 è��� "3+` �2� ��� 1�(VLSM, Variable Length Subnet Mask)"ì ÞƹaB�.

Avaya VisAbility Management Suite

Avaya VisAbility #$%&'� zÄ� �® ¬�_ ©%ª�¶ ¤T¹� �KLÔ�b� ¨_� B�C ¤T #$%&'e�3. � �KTÔ�b�� ©%ª� ¤T, �à ¤T, ® ¤T, &® ¤T, JghT ¤T� Y; ¤T �W� ¨_m�3.

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Avaya ATM WAN Survivable ��O; *�

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Avaya ATM WAN Survivable $c0� TA;

Avaya ATM-WAN Survivable $½2� ¤TO� �" ¯ ¿&� ����� ���X �9� �� M>� ¨ ~ �h�3. � �KTÔ�bä½ *�OÏ �X MultiVantage �¸�� �]�¶ 3G½�[ ~ �! ¤TOÏ Y` qY� Ñ- ß�(²� 15) ATM WAN �è' $½2�(WSPs)¶ LAN �Ò �Ƕ @� ;½�[ ~ �h�3. <}[ �]� qYì `i, �V ^� �s� Br îݶ Y¹Ð�, Y��ä½ õq ^� � �l½ ;¬�%[ ~ �h�3.

�ð� MultiVantage �]�¶ õq ^� � �l½ Y��ä½ ;¬�%¹� �Wì G�Û�3. ATM WAN Survivable $½2� ¤TO� �X MultiVantage �¸� ©%ª�� Y�� WSP �Ç� �7 =¶ G�Û�3. � �lÇ� ºY� o;��� Br w Ò �B� � ì o®¹� 4®� ! ½EÏ ��'z�3. O-X ±l�� �ð� ��' �' àT¹� *�[ ~ �h�3.

Avaya MultiVantage � TA;

Avaya MultiVantage &® ¤TO� ß� 5� Avaya tJ' �¸¶ &®¹! ¤T¹� l` y �6� E�T X_è��� �q Ïefì *�¹ß >?� ©%ª�� M�� ]�ì z{|ä½ ¤TÛ�3.

Avaya MultiVantage ��/�õ TA;

Avaya MultiVantage �à/®W ¤TO� zÄ�X ©%ª� B�Cì cô�ä½ z ~ �� Avaya MultiService ©%ª� ¤TO¶ @ÛÛ�3. �à ¤TO� �Ç� �Ç =¶ ~H� &ƽ �B¹ß *�OÏ uB �චZ! &6[ ~ �h�3. ®W ¤TO� ®W� d� >T ÍG¶ l` ®W Z!�� �Û 2%¶ G�Û�3.

Avaya Site TA

Avaya Site ¤T� *�O¶ ��, ÎÏ ^� �P¹! �� %cT >ðì ~}¹� l` Microsoft Windows �6� E�T *�O X_è��e�3.

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LAN¦ 7w Avaya x� §x ¨9Z(VAL) TA;

132 è��� "LANì @` Avaya �® �� �B�(VAL) ¤TO"ì ÞƹaB�.

Avaya VoIP GHI� TA;

Avaya VoIP ��_� ¤TO(VMON)� VoIP ©%ª� ()ì ��_¹� �Wì G�Û�3. � y �6 �KTÔ�b� Avaya IP ë%¨X%�� QoS @�¶ ~A¹! E�T Z!�½ ¬�_¶ �B¹¤½ �� �� �® () ÍG¶ ¾�«ì R ¤TO� �® () ÍG¶ >T¹ß %?ì c�Û�3.

�@A.

J�KL�Ï �Ç� cN�¶ *�¹� *�OÏ B�C ¬�_3��� 12�¹! _Çá �ν �öì e­¹! B�C JghT�� ( iN i8¶ ��[ ~ �h�3. JghT�� B�C� �S cN�� �Y� �ö ( i8Ï �' �h�3.

TA �� *� 7Z

MultiVantageÏ Avaya Directory û®N� ¤T(DEM) �-�ü%� @A[ ~ �� Û�3. � �W� �-�ü%¶ û®N¹ß !�� Y` +,� Ñ- MultiVantage ¤T ¬�_� <Brä½, @Û�, JghT �6�, 2�/[� 12�¶ [ ~ �h�3. ¤T �� *D @�¶ *�¹� �-�'%Ï MultiVantage� ¤T ¬�_ �� *Dì Y��ä½ @�Zì ~ �h�3. Ñ-� úY �ô(�a�b ��)� ¤T �� *D� ¾�[ R�3 <Brä½ ;¬�%Û�3.

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Avaya Directory ªf�« *

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Avaya Directory ¾�=K TA

Avaya Directory û®N� ¤T(DEM)� Avaya VisAbility Management Suite� M>ä½ Avaya tJ' �¸� Intuity AUDIX �B� �¸� <Brä½, @Û�, JghT �6� 2�/[� 12�¶ G�Û�3. zÄ� ©%ª�¶ *�¹� cO ]��� ª�K½�� YZ ¤T¶ 0û¹� Û�3.

DEM� zÄ� �® w ¬�_ ©%ª�� �x JghT¶ o®Û�3. MultiVantage� Intuity �Ç� ¬�_½ JghT YZ¶ P�N¹! LDAP 8] JghT ���(º, Novell� eDirectory� Microsoft� Active Directory)� YZ¶ ��Û�3. JghT û® �KTÔ�b� DEMì *�¹ß 3+` B�C ¤T �W �â� ���� Gòì OPN¹� ª�K½� Yì <}[ ~ �h�3.

LDAP

Lightweight Directory Access Protocol ¸c 3(LDAPv3)� O-X JghT ���� 12�¹� l� ;��� Ñ�� $½hfe�3. JghT� ¬�_3��� ��� Ó O2` YZ¶ /! �h�3. MultiVantage� ¤T �� *D @� �W MultiVantage� Intuity AUDIX �B� �¸� <Brä½, @Û�, JghT �6�, 2�/[� 12�¶ G�¹� Avaya Directory û®N� ¤T �-�ü% �KTÔ�bì *�¹ß LDAP ¬�_�h'� @ÛÛ�3.

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16 — HI JK B �L MN�

Avaya R300 .� ��� �H��I(R300)

R300 �W� 0§ *�%�� �S �Wì oPB'� �C` deì G�Û�3. R300� HI �Ò� cN� �W� �u �� 0§ cN¶ G�Û�3. �® w ¬�_� R300ä½ MultiVantage� 0§ *�% *�� Pq` WAN ��¶ ��¹¤½ �® ¬�_¶ zÄ¹ß G�Û�3.

R300� 0§ �a�b ½" 12� %D�¶ �Ò¹� 0§ *�%��� �lÇS� oPÛ�3. Õî½E d( %D� �Ò v Õ�- VoIP w DCP¶ �0Û�3. ^` � R300 �Ç� 125� 0§ 3�4 12� ¬�_ ³´ì �0Û�3. �q MultiVantage �lÇÏ ß� 5� R300 �Ƕ �0[ ~ �h�3. MultiVantageÏ �0¹� �Ç� ~� MultiVantage �ó �à� Ñ- 3§�3.

�$à�c qrsK È ÙfAZ(CCRON, Coverage of Calls Redirected Off-Net)

�$�ä½ 7�Ò� f ¼¸T�(CCRON)� ÎÏ o;ì l�� �lÇ �M lǽ 7�Ò� @N¶ �lǽ ³Õ�� Û�3. º¶ �', 7) �j¹� H0� u 5� ¼¸T� �½¶ Ï) ~ �h�3. ¹�� H0� *j<� �ì R *��! 3ê ¹�� 7) �j¶ [ R *�m�3. z�� *��� ¼¸T� �½� H0� *j< cN¶ z cN½ c�Û�3. cN� QR¹� �Ð� 3ê cN @N{X ��, cN� �® �q ¼¸T�� �� ÎÏ o;ì l� �lǽ 3B �Òm�3.

0§ f ¼¸T�� @N c� �$�� cNÏ 0§ lǽ 7�Ò�± Û�3. d �â�½ 7�Ò� O*�% *j<� cN¶ } ~ �h�3. QR¹� �Ð� cN¶ 0§(�$�) lÇ� ª� ��, B�C� cN¶ ��_¹Ð� ÎÏ $½2�¶ l� 3B ¢�Í ~ �h�3.

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qrsK E=� ^²K *�; TA(q) �Ü /0�)

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IP ¤Y¥_% — Road-warrior GY

76 è��� "IP ë�¨X% — Road-warrior ��"ì ÞƹaB�.

IP ¤Y¥_% — q) �Ü; GY

76 è��� "IP ë�¨X% — 7) �jO ��"ì ÞƹaB�.

IP Softphone

47 è��� "Avaya IP Softphone"ì ÞƹaB�.

èã �¡��

%D� ¬�_ �ð� &! � *� d( %D� ��� MultiVantage¶ �ÒÛ�3. %D� ¬�_ �ð� RS-232C� DCP *�¶ c]¹! �; <� DCP Ò¸½ DDD �;� �Ò[ ~ �h�3.

152 è��� "@N 7c�"ì ÞƹaB�.

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;< u�

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