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INFORMATION TECHNOLOGY PROFESSIONALS

Qualified and experienced technology professionals that desire to be part of a dynamic technology services team commi ed to be “best in class” na onwide, are encouraged to submit their applica on for the following posi ons:

Deputy Director of Enterprise Applica ons

Deputy Director of Informa on Security

Deputy Director of Infrastructure & Opera ons (Star ng Salary $88,373‐$105,000 DOQ/E; Possible $10K Increase A er 1st Year)

________________________________________________________________

Business Rela onship Consultant (Salary $75,576‐$102,028 Annually, DOQ/E Plus Outstanding Benefits)

THE COMMUNITY With more than 900,000 residents, Gwinne County in metropolitan Atlanta is

Georgia’s second‐largest county. Gwinne offers an outstanding quality of life

with award‐winning parks, professional sports, arts and culture, excellent health

care op ons, varied housing choices, good employment prospects, and

outstanding educa onal opportuni es for K‐12 and beyond. Gwinne lies just 30

miles northeast of downtown Atlanta and is within a two‐hour flight of 80

percent of the U.S. popula on. The main County government offices are located

in the Gwinne Jus ce and Administra on Center in the county seat of

Lawrenceville.

Businesses are drawn to Gwinne County for its transporta on and water

distribu on and collec on infrastructure, skilled workforce, and business‐friendly

environment. Combined with easy access to major interstate highways and

Hartsfield‐Jackson Atlanta Interna onal Airport, it’s easy to understand why

Fortune 500 companies AGCO Corp., Asbury Automo ve Group, NCR, and

WestRock along with many other businesses, including about 500 interna onal

firms, have chosen Gwinne . The County supports Partnership Gwinne , a public

‐private economic development effort that targets five key sectors for economic

development: Advanced Manufacturing; Informa on Technology Solu ons;

Headquarters and Professional Services; Health Sciences and Services; and

Supply Chain Management.

Educa on is a top priority for employers, elected officials and parents alike.

Gwinne County Public Schools (GCPS), the largest school system in Georgia,

today serves more than 178,000 students. Buford City Schools and numerous

private schools also provide quality educa on to students in Gwinne County.

The Gwinne and Buford systems both boast some of the top‐ranked high

schools in the state by U.S. News & World Report, and GCPS twice has been

recognized with the na onal Broad Prize for Urban Educa on. Opportuni es for

higher educa on can be found at Georgia Gwinne College, Gwinne Technical

College, and the University of Georgia‐Gwinne Campus as well as numerous

private ins tu ons such as Philadelphia College of Medicine.

THE ORGANIZATION Gwinnett County has competent and stable

political leadership and professional manage‐

ment governed by a five‐member Board of

Commissioners, which is comprised of a

chairman elected at‐large and four district

commissioners. The commissioners appoint a

County Administrator to oversee a $1.5 billion

current operating budget and 12 depart‐

ments, including the Department of Infor‐

mation Technology Services (DoITS). Gwin‐

nett County departments and agencies are

challenged more than ever to drive innova‐

tion, to operate efficiently, to deliver cost‐

effective and robust solutions, to protect as‐

sets, and to position the County for the fu‐

ture. The Department of Information Tech‐

nology Services is a strategic partner with all

other business units in making solid invest‐

ments to meet these obligations as they re‐

late to our specific areas of responsibility.

Other elected officials include the Tax Com‐

missioner, District Attorney, Sheriff, Solici‐

tor, Clerk of Court, and judges. DoITS serves

the technology needs of these offices as well.

BENEFITS

All full‐ me employees are qualified to receive excep onal benefits that include a variety of op ons for health, life and disability coverage. Other benefits include a wellness program with an On‐Site Wellness Center, tui on reimbursement, plus 13 paid holidays per year. For example, the County pays 100 percent of the cost for Basic Group Life Insurance and AD&D Coverage. Basic Life Insurance is equal to three mes the employee's annual base salary, up to a maximum of $300,000. The County also pays 100 percent of the cost for Long Term Disability (LTD) Insurance. For qualified, non‐work related medical disabili es, the plan pays 60 percent of the employee's base salary beginning on the 181st day of the disability. Re rement op ons include required par cipa on in the County Defined Contribu on (DC) Re rement Plan. The employee can select one of three contribu on op ons of 2.5, 5.0, or 7.5 percent of pay, and the County will contribute seven (7) percent of an employee’s salary toward their re rement. An employee can also par cipate in a separate 457(b) Deferred Compensa on Plan and contribute 2.5 percent of pay, which would result in the County contribu ng an addi onal one (1) percent in the Defined Contribu on Re rement Plan. A more detailed summary of these and addi onal benefits can be found at: h ps://www.gwinne county.com/portal/gwinne /Departments/HR/BenefitsInforma on.

DEPARTMENT OF INFORMATION TECHNOLOGY SERVICES Reporting to the County’s Chief Information Officer (CIO), the Department of Information Technology Services’ senior management staff consists of a Deputy Director of Enterprise Applications, Deputy Director of Information Security, and Deputy Director of Infrastructure and Operations. A link to individual advertisements for each of these positions and an additional internal consulting position can be found at the end of each position description below, or at www.waters‐company.com. DoITS’s mission is to drive innovation, seek ways to operate efficiently, deliver cost‐effective, robust solutions, protect IT assets from cyber threats, and to position the County’s infrastructure to meet the challenges of the future. The Department’s leadership, along with its County‐wide technology partners, view planning and developing technology as an “enterprise” strategy for the benefit of both internal operations and services to the citizens and customers of Gwinnett County. The Department has a current operating budget of $25.3M, and 122 full‐time positions. The approved 2016 Budget can be viewed at this link: https://www.gwinnettcounty.com/static/departments/financialservices/pdf/2016_Budget_In_Brief.pdf. The candidates selected to fill these key, high‐visibility roles will be able to build upon the Department’s recent success. From an improved contract process and the implementation of a centralized project management office to department‐wide ITIL training and the rollout of a new, responsive website, the positive momentum achieved thus far creates a unique opportunity for the right individuals to shape the future of an IT department on the rise. Gwinnett County’s CIO is looking for seasoned technology professionals that will be a catalyst and lead by example. They must be “customer‐focused”, and possess the desire to continuously pursue excellence. Ideal candidates will provide continuous improvement of services to the community. Candidates that embrace thinking with creativity, are comfortable working in a collaborative environment, and, perhaps most important, continuously seek to add value in the “business of government,” will have an advantage.

MISSION STATEMENT

To provide business value

through innova ve thinking,

effec ve planning, collabora on

and partnership with our

customers leveraging technology

as an enabler of effec ve and

efficient delivery of high quality

government services.

OUR VALUES

We believe in honesty, fairness and respect for all.

We believe in stewardship of public resources, protection of the environment, and that all citizens should expect to live and work in a clean, secure community.

We value excellence, creativity, innovation and new technologies and ideas.

We believe that our government must be customer‐focused, fiscally responsible and deliver services that are among the best in the nation.

INFORMATION TECHNOLOGY EXCELLENCE

The following aspirations represent the CIO/IT Director’s desire to achieve the following:

Consistently deliver technology services at the quality and availability expected by customers;

Establish and maintain highly available, secure and agile infrastructure;

Provide effective project management and delivery – deliver what was promised!

Offer effective management and administration of contracts;

Seek ongoing cost reduction and containment;

Create highly skilled and performing teams;

Provide customer service excellence;

Manage operations in light of risks and rewards;

Think outside the box; and

Seek continuous active engagement by all its employees.

DoIT’s PRIORITIES FOR 2016‐2017

Develop new ITS Department strategic plan

Modernize Public Safety with technology for records management, automatic vehicle locator (AVL), implement new body camera’s requiring significant additional bandwidth; and assist in development of new dispatch function(s)

Plan and implement ongoing and new web site improvements

Begin work to develop “Big Data” programs

VISION STATEMENT

To be recognized as an effec ve

technology leader

and the driver of business

innova on.

GENERAL PROFILE (For All Posi ons) Possessing these abilities, attributes and experience will provide the ideal candidates a springboard toward securing a leadership position on a great team.

Exceptional leadership abilities skilled in communication and relationship building;

Creative, entrepreneurial, forward‐thinking and capable of explaining complex technical issues in business‐like terms;

Ability to manage multiple tasks under tight deadlines;

Strong manager and motivator of employees;

Results‐oriented and willing to lead by example by transitioning from a “big‐picture;” vision to very specific detail, as required;

Skilled in change management to ensure the success of ITS initiatives and to build an IT workforce needed for today and the future;

Possess the confidence and experience to hold vendors accountable;

Ability to deliver and perform when provided important assignments;

Passionate with a high level of energy and assertive leadership style;

Strong presentation and communication skills;

Training in project management and/or a business process improvement (e.g., PMP; Six‐Sigma certifications);

Willing to ask the right questions and ability to effectively “problem‐solve;”

Work independently while maintaining ongoing communications with DoITS’s and County‐wide leadership;

Exceptional project management skills;

Ability to coach and mentor future IT leaders;

Innovative and entrepreneurial in approach;

Track record of successful results;

Ability to have fun and grow professionally as position responsibilities grow;

Willing to learn and utilize the latest technologies;

Uses collaborative approaches toward teamwork, problem solving and transparency; and,

Experience in local government (municipal/county) or related operations is an advantage, but not required.

SPECIFIC PROFILES – FOUR

(4) LEADERSHIP POSITIONS

Gwinnett County desires candidates

committed to teamwork, who can utilize

their ability to help lead a modern

information technology department

through challenging business process

improvements using best practices. This

will require exceptional skills in

collaboration, interpersonal and

communication skills. Project

management experience, an ability to

build and inspire confidence in others and

a balance of technology experience and

management finesse will prove invaluable.

DEPUTY DIRECTOR OF ENTERPRISE APPLICATIONS SALARY RANGE $88,373 ‐ $105,000 ANNUALLY DOQ/E UP TO $10K INCREASE POSSIBLE AFTER 1ST YEAR!

Repor ng to the County’s Chief Informa on Officer (CIO), the new Deputy Director of Enterprise Applica ons should have experience overseeing an applica ons team providing mission‐cri cal systems to a diverse user base. Specifically, he/she will be responsible for planning, organizing and managing the County’s SAP ERP environment (experience essen al), as well as various other tradi onal applica ons (SharePoint, IBM FileNet, ESRI, etc.) and more industry‐specific solu ons in public safety (computer‐aided dispatch, records management, e‐cita ons, etc.) community services, transporta on, and land management, (Accela, etc.).

Given the range of systems under its responsibility, the successful candidate should be comfortable with both SQL and Oracle databases, have some exposure to different programming languages, and demonstrate a record of success administering applica ons delivered via mul ple hos ng models. Key ini a ves will be to evaluate and recommend integra on and/or replacement of County systems; implemen ng best prac ces in applica on tes ng and release management; create the County’s “big data” program; and, in partnership with the other IT leadership team members, implement and monitor business con nuity/disaster recovery recommenda ons from a current assessment. The Enterprise Applica ons/Development Division has overall responsibility for the development, maintenance and support of the core business systems suppor ng Gwinne County Government.

Business Solu ons – So ware support and maintenance for various applica ons such as document management, fleet maintenance, tax appraisal & billing, and database administra on.

ERP Solu ons ‐ Provides development, maintenance and support ac vi es for all SAP based business applica ons.

Land Informa on Solu ons ‐ Development and support of appropriate data sets and applica ons to support mapping services for Gwinne County.

Public Safety Solu ons – So ware support and maintenance for various applica ons related to court and law enforcement func ons.

Web Solu ons – Development and support of internet and intranet applica ons.

To be considered for this role, candidates should have a Bachelor’s degree in a related field and ten (10) years of experience in informa on technology, including a minimum of five (5) years of experience in managing an applica on support organiza on. A Master’s degree in a related area, PMP, Six‐Sigma, and/or related business process improvement training will be an advantage. DoITS will consider an equivalent combina on of educa on and experience sufficient to successfully perform the essen al du es of the job.

TO APPLY FOR THIS POSITION

Qualified candidates please submit your resume online by visiting our website at https://waters‐company.recruitmenthome.com/postings/1007. This position is open until filled; First review of candidates will take place beginning on August 15, 2016. For more information, please contact: Art Davis; email: adavis@waters‐company.com, phone number (816) 868‐7042; or T.L. Cox; email: tlcox@waters‐company.com, phone number (469) 515‐0646. Final interviews will be offered to those candidates named as finalists by the County. Reference and background checks will be conducted prior to interviews after receiving candidates’ permission.

Due to the nature of this position and access to Public Safety systems and facilities, the County will also require fingerprinting and polygraph prior to employment.

It is the policy of Gwinnett County to provide equal employment opportunities with regard to all terms and conditions of employment and to base employment decisions on job related qualifications of the applicants or the employee.

DEPUTY DIRECTOR OF INFORMATION SECURITY Repor ng to the County’s Chief Informa on Officer (CIO), the new Deputy Director of Informa on Security must be a proven informa on security professional. As the County’s Chief Security Officer for technology, the selected candidate will be given the la tude and support to build their own informa on security program and “security team” to protect the County’s technology assets. From the development/implementa on of related policies and procedures and the delivery of awareness training to employees to the oversight of intrusion detec on/response and the facilita on of a County‐wide security steering commi ee, the leader in this role will be empowered to guide, monitor and enforce standards, internal controls and policies in accordance with federal regula ons, accredita on standards, and security best prac ces. This posi on will consult and partner with internal technical services and public safety personnel as well as each County department to enforce and verify compliance of informa on security standards. Key ini a ves will be to ensure ongoing compliance with payment card industry (PCI) and criminal jus ce informa on services (CJIS) requirements; partner with others to implement and monitor the network and security recommenda ons and the business con nuity/disaster recovery recommenda ons from independent assessments; and develop and implement an incident response plan to ensure the County’s preparedness for responding immediately to suspected breach. The posi on will also monitor changes in the county, state and federal regula ons and accredita on standards affec ng informa on security, and make recommenda ons to the CIO and other County leaders in the need for policy changes; assist in system and so ware architecture and design to ensure that County assets are appropriately secure at all mes; and, independently perform risk assessments and work closely with the County auditor and other 3rd party auditors to preempt, mi gate, and swi ly respond to any audit findings that require ac on to include priori zing ongoing needs related to the County's SAP ERP environment. To be considered for this role, candidates should have a Bachelor’s degree in a related field, and a Master’s Degree is preferred. A minimum of five (5) years of experience in informa on security, including three (3) years of management experience as an Informa on Security manager or officer, and one or more of the following cer fica ons: Cer fied Informa on Systems Security Professional (CISSP); Cer fied Informa on Security Manager (CISM); or Cer fied Informa on Systems Auditor (CISA). Candidates should also possess an ITIL cer fica on at the Expert Level and have experience with network, infrastructure, tes ng, security, and communica ons of large‐scale, mul ‐vendor IT and/or telecommunica ons projects. DoITS will consider an equivalent combina on of educa on and experience sufficient to successfully perform the essen al du es of the job. Experience in providing technology support to public safety organiza ons (e.g., Fire, Police, Sheriff, Correc ons and Jail) is preferred. Candidates must possess well developed “cri cal thinking and problem solving skills,” excellent wri en and verbal communica on skills, and the confidence and knowledge to present security and risk related concepts to both technical and non‐technical audiences.

COMPENSATION Salary $88,873—$105,000 Annually DOQ/E Up to $10K Increase possible a er the first year!





DEPUTY DIRECTOR OF INFRASTRUCTURE & OPERATIONS SALARY RANGE $88,373 ‐ $105,000 ANNUALLY DOQ/E UP TO $10K INCREASE POSSIBLE AFTER 1ST YEAR!

Repor ng to the County’s Chief Informa on Officer (CIO), the new Deputy Director of Infrastructure and Opera ons will be strong technically with experience in all aspects of network infrastructure, telecommunica ons, data center opera ons (the County has three), and a service desk. The ideal candidate should be familiar with HP, IBM, VMware, and Cisco and be prepared to develop and present business cases for infrastructure investment and op miza on. This posi on will oversee future development and updates to the informa on technology infrastructure strategic plan and program, and priori ze the most cri cal areas of the plan to address. This posi on is also responsible for developing county‐wide systems and opera ons which support the management of all network infrastructure (Local and Wide Area Networks) and all servers (file servers, database services, applica on servers, email servers, print servers, domain controllers/administra ve servers and any other servers). DoITS is currently undergoing a comprehensive network and security assessment and a business con nuity/disaster recovery assessment, and the successful candidate will be expected to, with support from the CIO and colleagues on the IT leadership team, implement recommenda ons to ensure the con nued availability of cri cal technology services, many of which are essen al to public safety, when faced with unforeseen circumstances. Finally, consistent with local governments’ responsibility to be good stewards of public funds, DoITS is interested in exploring op ons for reducing the ongoing cost of IT infrastructure and opera ons, which may include so ware‐as‐a‐services (SaaS), shared services, public‐private partnerships, etc.

To be considered for this role, candidates should have a Bachelor’s degree in a related field, ten (10) years of experience in technology infrastructure, including a minimum of five (5) years of management experience, and one or more of the following cer fica ons: Microso Cer fied Solu ons Expert (MCSE); Microso Cer fied Technology Specialist (MCTS); or Cisco Cer fied Network Associate (CCNA). Candidates should also possess experience and/or substan ve knowledge of government and regulatory policies and procedures rela ng to infrastructure, and the ability to effec ve make senior level presenta ons throughout the County organiza on. A Master’s degree in a related area, PMP, Six‐Sigma, and/or related business process improvement training is preferred and a previous role as a CTO is desirable. DoITS will consider an equivalent combina on of educa on and experience sufficient to successfully perform the essen al du es of the job. Candidates with well developed “cri cal thinking and problem solving abili es,” excellent wri en and verbal communica on skills, and experience with a network of SAP will be advantaged in compe ng for this posi on. Experience in providing technology support to public safety organiza ons (e.g., Fire, Police, Sheriff, Correc ons and Jail) is preferred.





BUSINESS RELATIONSHIP CONSULTANT

Repor ng to DoITS’s Deputy Director of Business Strategic Services (BSS), the Business Rela onship Consultant is a key member of the Project Management Office (PMO) team, and will be able to build upon the implementa on of a centralized PMO. This posi on will look at technology from a “business” perspec ve and work with the leadership of other Gwinne County departments to drive innova on and improve processes in the achievement of their objec ves. This will include developing a detailed understanding of departments’ tac cal, opera onal and strategic goals; defining current and future state solu on models; conduc ng quan ta ve and qualita ve analysis; and playing a key role during each phase of the project lifecycle. To be successful in this posi on, candidates must be a strong “generalist” with some exposure to mul ple areas of informa on technology. The ideal candidate will have experience working within a PMO, adhering to a formalized project management methodology, and providing business analysis, requirements defini on, and change management services to a diverse cons tuency. Excellent wri en and verbal communica on skills are essen al. The Business Rela onship Consultant will be responsible for preparing business cases and project charters, interac ng with individuals at all levels of the County (including execu ves and elected officials), serving on governance commi ees, etc. Lastly, as it is local government’s goal to serve as responsible stewards of public funds, the successful incumbent must be able to conduct financial analysis and modeling to ensure that technology expenditures generate business value and maximize the County’s return on investment. The selected candidate must possess the confidence and knowledge to lead the execu on of an assigned IT Business Governance Structure when appropriate. This includes having the ability to conduct modeling, financial and compe ve analysis, and benchmark technology solu ons, escala ng when necessary to result in a viable solu on. The selected candidate will also have abili es and knowledge in these areas.

Technology: broad understanding of Information Technology platforms and processes including ITIL and knowledge of “change management.”

Strategic Management: ability to develop and communicate an IT strategy incorporating multiple methods of documenting and presenting strategy to the supporting business.

Financial Management: experience preparing quantitative business cases supporting IT initiatives including “what‐if” scenarios, probabilistic confidence levels, risk analysis, cost/benefit analysis, etc.

Business Acumen: possess a refined and mature ability to work with and understand business needs via conversation and interaction with all levels of the County.

Business Process and Systems Analysis: experienced in performing business problem analysis, process modeling and mapping, workflow analysis, use cases, blue printing, system design methods, and other useful techniques aimed at business understanding.

Continuous Improvement: demonstrated track record of implementing technology solutions to improve business performance.

Team: can effectively lead teams to deliver results. Ability to plan, organize, build, facilitate, mold and motivate individuals into teams that execute.

To be considered for this role, candidates should have a Bachelor’s degree in a related field and a minimum of seven (7) years of experience in IT or consul ng experience, which may include project management, business/systems analysis, and lean/con nuous improvement. DoITS will consider an equivalent combina on of educa on and experience sufficient to successfully perform the essen al du es of the job. A Master’s degree in a related area, PMP, Six‐Sigma, and/or related business process improvement training will be an advantage. It is important for the selected candidate to possess the drive to achieve tangible, posi ve results, with a bias toward ac on.

COMPENSATION

Salary is $75,576 ‐ $102,028 Annually, DOQ/E




It is the policy of Gwinnett County to provide equal employment opportunities with regard to all terms and conditions of employment and to base employment

Interested applicants can view all of our open positions on‐line at https://waters‐company.recruitmenthome.com/postings/search. These positions are open until filled; First review of candidates will take place beginning on August 15, 2016. For more information, please contact: Art Davis; email: adavis@waters‐company.com, phone number (816) 868‐7042; or T.L. Cox; email: tlcox@waters‐company.com, phone number (469) 515‐0646. Final interviews will be offered to those candidates named as finalists by the County. Reference and background checks will be conducted prior to interviews after receiving candidates’ permission.

APPLICATION AND SELECTION PROCESS

14285 Midway Road Suite 340 Addison, TX 75001

Springsted Incorporated 380 Jackson Street Suite 300 Saint Paul, MN 55101

Due to the nature of these posi ons and access to Public Safety

systems and facili es, the County will also require fingerprin ng

and polygraph prior to employment.

It is the policy of Gwinne County to provide equal employment

opportuni es with regard to all terms and condi ons of

employment and to base employment decisions on job related

qualifica ons of the applicants or the employee.

Phone: 972.481.1950

Toll‐free: 800.899.1669

Fax: 972.481.1951

Phone: 651.223.3000

Fax: 651.223.3002

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