بسم الله الرحمن الرحيم computer applications in business ahmed abdelmageed, msc...
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بسم الله الرحمن الرحيم
Computer Applications In Business
Ahmed Abdelmageed, MScLecturer, Department of Computer Science,University of Khartoum [email protected]
University of Khartoum
University of Khartoum Module Description:
On completion of this module, students should be able to: - - understand the main system concepts and the nature of
information;- understand the technical and non-technical issues that are associated with IS implementation and utilisation within the business context;- understand the key strategic issues in information systems;- evaluate approaches to the management of information, information technology and information systems.
University of Khartoum Module Syllabus
• Introduction to the field of IS: information, data, knowledge, information systems
• Types of information systems • IS infrastructure; emerging new technology within BIS • Awareness of the social, organisational and economic context of ICT use
• IS development methodologies, phases of systems development and approaches and tools used (structured vs. object-oriented), choices in the acquisition of IS (development options, outsourcing, software packages)
• Management of IS in rapidly changing environments, information management
• Strategic uses of IS and success factors: corporate strategy and information systems, approaches to developing an IS strategy
• Realising and managing business benefits with the strategic use of IS.
University of Khartoum Relation with other modules
Management Information System, DSS
Computer Applications in Business
Introduction to Computer Science
C++ System Analysis and Design
University of Khartoum Course Assessment
• Mid-term: 15%.• Seminars: 20%.• Final Exam: 65%.
University of Khartoum Contacts
• [email protected] me emails with your name, index number
and the name of your project.-meeting with each group next week (TBA).
www.uofk.edu Web Classes---> Faculty of Mathematical Science--
> Computer Science Dept--> Information’s New Technologies.
Login as guest->
01-7
Information is Power?
“In today's world, as we know, information is power and there has been a huge explosion, in the communications industries in recent years.
Computers are now going to be standard in every office and in an increasing number of private homes. … the Internet has made instantaneous electronic communications an every day fact of life for millions of people.”
Source: Tony Blair, Speech on Freedom of Information (1996) at www.cfoi.org.uk/blairawards.html
In the Digital Economy, how you gather, manage, and use information will determine whether you win or lose.
Source: Bill Gates, Business @ the Speed of Thought.
01-8
Information• Dictionary Definitions• Information• Knowledge acquired through experience or study.• Knowledge of specific and timely events or situations; news.• The condition of being informed.• Computers a. the results derived from the processing of data
according to programmed instructions b. another word for data• INFORMATION = KNOWLEDGE??• INFORMATION = DATA?• Inform• To give form to• To tell; to impart some essential or formative characteristics• INFORMATION forms KNOWLEDGE• INFORMATION has value (to people)
DEFINITION
01-9
Plotting Information Quality
0 1 2 3 4 5 6
Timeliness
Currency
Frequency
Correct Time Period
Relevant
Accurate
Complete
ConciseScopeClarity
Detail
Order
Presentation
Media
Confidence in source
Reliability
Appropriateness
ReceivedBy correct person
Sent by correct channels
Score Each Quality from 0 – 60 = Non6 = Perfect
TIMEDIMENSION
QUALITYDIMENSION
CHANNELDIMENSION
FORMDIMENSION
01-10
Decisions, Decisions • Q. What decisions do you make each day?
• Q. What decisions would you let a friend make for you?
• Q. What major life-decision did you make last year?
• Q. What information helped form the decision?
• Q. How did you decide?• Random Impulse• Discounting unfavourable choices• Shortlist • Ordered list• Weighing a variety of factors• External Factors and Circumstances
01-11
Decision Making
• Your Personal Decision Making Processes
Trivial
Random ImpulseSubjective
Routine
PredictablePre-programmed
Significant
ObjectiveEvaluation
Critical Life Decisions
Highly-complexObjective and SubjectiveEvaluation
BIS Business Information Systems - 2009 01-12
Decision MakingSimple
Source: Bocij and Chaffey (2005), page 25
BIS Business Information Systems - 2009 01-13
Decision MakingHarder
Source: Bocij and Chaffey (2005), page 19
01-14
A Model of Decision Making
• Stage Activities• Intelligence Awareness that a problem exists• Awareness that a decision must be made• Design Identify all possible solutions• Examine possible solutions• Examine implications of all possible
solutions• Choice Select best solution• Implementation Implement solution• Evaluation Evaluate effectiveness or success of decision
•
Trivial
Critical
01-15
Decision Making
• Personal Decision Making Processes
Trivial
Random ImpulseSubjective
Routine
PredictablePre-programmed
Significant
ObjectiveEvaluation
Critical
Highly-complexObjective and SubjectiveEvaluation
Operationallevel
Tacticallevel
Strategiclevel
Business Decision Making Processes
BIS Business Information Systems - 2009 01-16
Decision Making Levels
Source: Bocij and Chaffey (2005), page 19
Strategic managers are largely concerned with long-term organisational planning. Tacticalmedium term.Operational short-term, day-to-day.