citizen’s charterassets.capsu.edu.ph/pdf/citizenscharter2014.pdfrepublic of the philippines capiz...

Republic of the Philippines

Capiz State University Fuentes Drive, Roxas City

CITIZEN’S CHARTER Revised October 2014

CAPIZ STATE UNIVERSITYCAPIZ STATE UNIVERSITYCAPIZ STATE UNIVERSITYCAPIZ STATE UNIVERSITY

Fuentes Drive, Tel: No. (036) 6214

Website: www.capsu.edu.ph Email: [email protected]

Accredited: Accrediting Agency of Chartered Colleges and Universities of the Philippines

Member: Philippine Association of State Universities and Colleges

Agricultural Colleges Association of the Philippines

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Article II, Section 27 of the 1987 Constitution states that: “the State shall maintain honesty and integrity in the public service and take positive and effective measures against graft and corruption.” In pursuance of this constitutional mandate, RepublRape Act (ARTA) of 2007, was passed in response to the urgent need to establish an effective system that promote transparency in each agency with regard to the mannerpublic. This shall encompass a program for the adoption of simplified procedures that will reduce bureaucratic red tape, prevent graft and corrupt practices and expedite transactions or improve efficiency of delivering government frontline services. Moreover, Section 6 of the the ARTA mandates that “all government agencies including departments, bureaus, offices, governmentgovernment units shall set up their respective service standards to be known as the Citizen's Charter. This shall be in the form of information billboards which should be posted at the main entrance of offices or at the most conspicuous places, and in the form of published materials written either in English, Filipino, or in the local dialect, that detail: (a)service; (b) the person/s responsible for each step; (c) the maximum time to conclude the process; (d) the document/s to be presented by the the procedure for filing complaints. This revised Citizen’s Charter of Capiz State University, therefore, is an official document of our service standard that communicates information on the services provided by the University to the public. It describes the step-by-stperformance level that they may expect for that service. The Citizen’s Charter is a pledge that reflects our commitment to render a responsive, accessible, courteous and effective service tfour-fold functions of Instruction, Research, Extension and Production. May our frontline service providers excel where it counts in our race to serve our stakeholders with utmost responsibility, competence, loyalty and integrity knowing fully well that all our actions will redound towards the realization of CapSU’s vision of becoming a “center of academic excellence delivering quality service to all.” EDITHA L. MAGALLANES, Ed. D.SUC President III

Republic of the Philippines

CAPIZ STATE UNIVERSITYCAPIZ STATE UNIVERSITYCAPIZ STATE UNIVERSITYCAPIZ STATE UNIVERSITY

Fuentes Drive, Roxas City, Capiz Tel: No. (036) 6214 - 311 ● Telefax (036) 6214 - 337

Website: www.capsu.edu.ph Email: [email protected]

Agency of Chartered Colleges and Universities of the Philippines

Philippine Association of State Universities and Colleges (PASUC)

Agricultural Colleges Association of the Philippines (ACAP)

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MESSAGE

Article II, Section 27 of the 1987 Constitution states that: “the State shall maintain honesty and integrity in the public service and take positive and effective measures against graft and corruption.”

In pursuance of this constitutional mandate, Republic Act 9485, otherwise known as the AntiRape Act (ARTA) of 2007, was passed in response to the urgent need to establish an effective system that promote transparency in each agency with regard to the manner of transacting with the

ncompass a program for the adoption of simplified procedures that will reduce bureaucratic red tape, prevent graft and corrupt practices and expedite transactions or improve efficiency of delivering government frontline services.

e the ARTA mandates that “all government agencies including departments, bureaus, offices, government-owned and/or controlled corporations, and local government units shall set up their respective service standards to be known as the Citizen's

in the form of information billboards which should be posted at the main entrance of offices or at the most conspicuous places, and in the form of published materials written either in English, Filipino, or in the local dialect, that detail: (a) the procedure to obtain a particular service; (b) the person/s responsible for each step; (c) the maximum time to conclude the process; (d) the document/s to be presented by the client, if necessary; (e) the amount of fees, if any; and (f)

or filing complaints.

This revised Citizen’s Charter of Capiz State University, therefore, is an official document of our service standard that communicates information on the services provided by the University to the

step procedure for availing a particular service, and the guaranted performance level that they may expect for that service.

The Citizen’s Charter is a pledge that reflects our commitment to render a responsive, accessible, courteous and effective service to the student clientele and the public in line with the University’s

fold functions of Instruction, Research, Extension and Production.

May our frontline service providers excel where it counts in our race to serve our stakeholders with sibility, competence, loyalty and integrity knowing fully well that all our actions will

redound towards the realization of CapSU’s vision of becoming a “center of academic excellence

EDITHA L. MAGALLANES, Ed. D.

Agency of Chartered Colleges and Universities of the Philippines (AACCUP)

Article II, Section 27 of the 1987 Constitution states that: “the State shall maintain honesty and integrity in the public service and take positive and effective measures against graft and corruption.”

ic Act 9485, otherwise known as the Anti-Red Rape Act (ARTA) of 2007, was passed in response to the urgent need to establish an effective

of transacting with the ncompass a program for the adoption of simplified procedures that will reduce

bureaucratic red tape, prevent graft and corrupt practices and expedite transactions or improve

e the ARTA mandates that “all government agencies including owned and/or controlled corporations, and local

government units shall set up their respective service standards to be known as the Citizen's in the form of information billboards which should be posted at the main

entrance of offices or at the most conspicuous places, and in the form of published materials written the procedure to obtain a particular

service; (b) the person/s responsible for each step; (c) the maximum time to conclude the process; , if necessary; (e) the amount of fees, if any; and (f)

This revised Citizen’s Charter of Capiz State University, therefore, is an official document of our service standard that communicates information on the services provided by the University to the

ep procedure for availing a particular service, and the guaranted

The Citizen’s Charter is a pledge that reflects our commitment to render a responsive, accessible, o the student clientele and the public in line with the University’s

May our frontline service providers excel where it counts in our race to serve our stakeholders with sibility, competence, loyalty and integrity knowing fully well that all our actions will

redound towards the realization of CapSU’s vision of becoming a “center of academic excellence

TABLE OF CONTENTS

Page

MESSAGE OF THE UNIVERSITY PRESIDENT i

MANDATE AND GOVERNANCE OF CAPIZ STATE UNIVERSITY 1 BRIEF HISTORY OF CAPIZ STATE UNIVERSITY 2 VISION, MISSION, CORE VALUES AND GUIDING PRINCIPLES 4 PERFORMANCE PLEDGE 6 FEEDBACK AND REDRESS MECHANISM 7 CLIENT FEEDBACK FORM 8 FRONTLINE SERVICES

A. Office of the Registrar 9

• Enrollment/Registration of Students 10

• Issuance of Certification 11

• Issuance of Transcript of Records/ 12 Certificate of Transfer of Eligibility

• Issuance of Certification, Authentication and Verification 13

• Release of Grades 14

• Issuance of Examination Permits 15

B. Accounting and Collecting 16

• Assessment of Fees 17

• Verification of Accounts 18

• Collection of Fees 19

C. Guidance and Counseling 20

• Admission/Entrance Examination 21

• Psychological Testing 23

• Guidance and Counseling (Walk-in Client) 24

• Guidance and Counseling (Referred Client) 25

• Issuance of Certification 26

• Scholarship 27

D. Library Services 28

• Issuance of Library Cards 29

• Validation of Library Cards 30

• Loaning out of Books (circulation) 31

• Loaning out of Books (reserve) 32

• Receiving of Loaned Books 33

• Signing of Clearance 34

E. Medical& DentalServices and Dormitory Accomodation 36

• Medical Examination 37

• Issuance of Medical Certificate 38

• Patient Consultation 39

• Dressing of Wound/Minor Surgery 40

• Emergency Cases 41

Dental Services 42

Dormitory Services 43

F. Instruction 44

• Actual Teaching 45

• Consultation/Advising 46

• Signing of Clearance 47

• Release of Class Cards with Grades 48

G. Research 49

• Conduct of Training 50

• Conduct of In-House Review 52

• Conduct of Research Symposium 54

• Publication of Research Article in CapSU Research Journal 56

• Review of Research Proposal 58

H. Extension 60

• Technical and Consulting Services 61

• Trainings and Seminars (Short-term Activities) 62

• Extension Program (Long-term programs) 63

I. Production 65

• Facilities Services/Rental 66

CapSU CITIZEN’S CHARTER COMMITTEE (REVISION) 67

Revised 2014 October

Page 1

MANDATE AND GOVERNANCE OF CAPIZ STATE UNIVERSITY

On December 4, 1980, Pres. Ferdinand E. Marcos signed Batas Pambansa Blg. 91 which merged the Mambusao

Agricultural and Technical College (MATEC) in Burias, Mambusao and Capiz Agricultural and Fishery School

(CAFS) in Bailan, Pontevedra to become the Panay State Polytechnic College (PSPC).

The integration of Capiz Institute of Technology in Roxas City on October 25, 1999 and Sigma College of Science

and Technology in Sigma, Capiz on December 19, 2000, paved the way for the conversion of the state college into a

state university. Thus, with the signing by Pres. Gloria Macapagal-Arroyo of Republic Act No. 9273 on March 21,

2004, PSPC was converted into Capiz State University.

The Charter (RA 9273) mandates that Capiz State University “shall primarily provide advanced instruction and

professional training in agriculture, fishery and forestry, science and technology, arts and humanities, education and

other related fields.” It is also mandated to “undertake research, extension and production activities and provide

progressive leadership in its areas of specialization.”

For its curricular offerings, the University is mandated to “offer undergraduate, graduate and short-term courses

within its areas of specialization and according to its capabilities, as the Board of Regents may deem necessary to

carry out its objectives, in order to meet the needs of the Province of Capiz and the region.”

The University is governed by the Board of Regents (BOR) which is composed of the CHED Chairperson or

Commissioner as the Chairperson; the University President as Vice Chairperson; Chairperson of the Senate

Committee on Education, Arts and Culture; Chairperson of the House of Representatives Committee on Higher and

Technical Education; Regional Director of the National Economic Development Authority (NEDA); Regional Director

of the Department of Agriculture (DA); Regional Director of the Department of Science and Technology (DOST);

President of the Federation of Faculty Associations; President of the Federation of Alumni Associations; President of

the Federation of Student Councils; and two (2) prominent citizens of the province of Capiz.

The center for administration of the University is in Roxas City where the University President holds office. The

University President is assisted by three Vice Presidents (Vice President for Administration and Finance, Vice

President for Academic Affairs and Vice President for Research, Development and Extension) and Directors.

There are three (3) major campuses strategically located in the province of Capiz, each headed by a Campus

Administrator and seven (7) satellite colleges headed by Sattelite College Directors. The Main Campus situated in

the provincial capital in Roxas City has a Satellite College in Dayao. The Pontevedra Campus in the 1st

Congressional District has a Satellite College in Pilar. The Burias Campus located in the 2nd Congressional District

has satellite colleges in Mambusao, Sapian, Sigma, Dumarao and Tapaz.


Page 2

BRIEF HISTORY OF CAPIZ STATE UNIVERSITY

The Capiz State University started with the merger of Mambusao Agricultural and Technical College (MATEC) in

Burias, Mambusao and the Capiz Agricultural and Fishery School (CAFS) in Bailan, Pontevedra to become the

Panay State Polytechnic College (PSPC) by virtue of Batas Pambansa Blg. 91 signed by President Ferdinand E.

Marcos on December 24, 1980.

At the time of the merging of the two schools, MATEC (started June 22, 1958 by virtue of RA 2088, which has two

existing satellite campuses located in Tapaz and Sapian) and CAFS (started June 21, 1957 by virtue of RA 1785

and 1786) were headed by Dr. Ernesto V. Botin and Dr. Wenceslao O. Sison Jr., as Superintendents, respectively.

The seat of administration of PSPC was in Burias, Mambusao.

On August 29, 1981, Dr. Ernesto V. Botin took his oath of office as the first PSPC President and Dr. Wenceslao O.

Sison Jr. became his Vice President. With the appointment of Dr. Sison as College President of Northern Iloilo

Polytechnic State College, Dr. Anthony N. Navarrosa was appointed to take over his place as Vice President which

was later upgraded to the position of Executive Vice President. The head of the campuses were called Deans.

In 1982, with the approval of the Board of Trustees, the Office of the College President added satellite campuses in

the municipalities of Dumarao and Pilar. In 1986, President Corazon C. Aquino reappointed Dr. Botin as PSPC

President. When his term ended on July 24, 1993, Dr. Navarrosa, the Executive Vice President, served as Officer-

in-Charge of the College until the appointment of Dr. Rochellir D. Dadivas as the second PSPC President on October

12, 1994.

During the time of Dr. Dadivas, he was assisted by Dr. Anthony N. Navarrosa, Executive Vice President; Dr. Editha

L. Magallanes, Vice President for Academic Affairs; and Dr. Nicolas A. Braña, Vice President for Research,

Development and Extension.

In accordance with the pertinent provisions of Republic Act 7722 (otherwise known as the Higher Education Act of

1994) and Republic Act 8992, on November 4, 1998, the Capiz Institute of Technology (founded 1917) in Roxas City,

including its Department of Fisheries in Dayao (formerly Capiz School of Fisheries founded 1961), became an

integral part of the PSPC system. This was approved in the 54th Regular Board Meeting held at the CHED

Conference Room, San Miguel Avenue, Ortigas Center, Pasig City. However, the official turnover was done on

October 25, 1999 by CHED Region VI-Western Visayas Director Tomas P. Parreño to PSPC President Dadivas.

Then, on December 19, 2000, Sigma College of Science and Technology (started January 1, 1996 by virtue of RA

7973) in Sigma, Capiz was integrated into PSPC.

In 1999, Cong. Manuel “Mar” A. Roxas of the 1st District of Capiz filed a bill seeking for the conversion of PSPC into

a state university. Both the City Council of Roxas City and the Provincial Board of Capiz passed the resolution

supporting the bill.

On September 15, 2000, the Board of Trustees approved the new organizational structure of the College with three

(3) units, namely: the Roxas City Unit, the Mambusao Unit and the Pontevedra Unit. Each unit was headed by a

Chancellor. The Mambusao Unit has six (6) satellite campuses: Burias Campus in Mambusao, Sapian Campus,

Tapaz Campus, Sigma Campus, Mambusao Campus, and Dumarao Campus. The Pontevedra Unit has Pontevedra


Page 3

Campus and Pilar Campus; while the Roxas City Unit has Roxas City Campus and Dayao Campus. The first

Chancellors were Dr. Nenita A. Beluso for Pontevedra Unit, Supt. Primitivo V. Bangcoyo for Roxas City Unit and Dr.

Geronimo L. Gregorio for Mambusao Unit. The campuses were headed by Campus Administrators who report

directly to the Chancellors.

In 2001, the seat of administration was transferred to Mambusao Campus for accessibility and ease of

communication. The second set of Chancellors were Dr. Edgar M. Dilla for Pontevedra Unit, Dr. Genoveva N.

Labaniego for Mambusao Unit and Dr. Evaristo M. Magoncia for Roxas City Unit. With the retirement of Dr.

Navarrosa in 2003, the position of Executive Vice President, being co-terminus, ceased to exist.

In March 2002 the bill for the conversion of PSPC into a state university was approved in the House of

Representatives and the Senate approved the same measure on February 6, 2004. Cong. Rodriguez D. Dadivas of

the 1st Congressional District and Cong. Fredenil H. Castro of the 2nd Congressional District were responsible in

lobbying for the passage of the conversion law.

Then, a milestone was reached on March 21, 2004, when President Gloria Macapagal-Arroyo signed into law

Republic Act No. 9273 at Capiz Provincial Capitol, Roxas City converting PSPC into a state university, the Capiz

State University. At the time of the conversion, the incumbent Governor of Capiz was Hon. Vicente B. Bermejo with

Hon. Victor A. Tanco as Vice Governor. Following the provision of the University Charter, the seat of administration

was transferred to Roxas City.

Dr. Rochellir D. Dadivas, the incumbent PSPC President at the time of conversion became the first University

President. The three Vice Presidents were Dr. Editha L. Magallanes, Vice President for Administration and Finance;

Dr. Aladino L. Leccio, Vice President for Academic Affairs; and Dr. Geronimo L. Gregorio, Vice President for

Research and Extension.

On July 7, 2008, after the retirement of Dr. Dadivas as University President, Dr. Editha L. Magallanes was appointed

as the second University President of Capiz State University. During the term of Dr. Magallanes, her Vice Presidents

were Dr. Aladino L. Leccio for Administration and Finance, Dr. Herminia B. Gomez for Academic Affairs and Dr.

Geronimo L. Gregorio for Research, Development and Extension (RDE).

Per Board of Regents’ Resolution No. 1112, series of 2009, the chancellor positions were abolished in view of

overlapping functions with the campus administrators.With the retirement of Dr. Gregorio, Dr. Cora F. Navarra

replaced him as Vice President-RDE effective November 7, 2012.

Having been rated Outstanding by the Evaluation and Search Committee towards the end of her first term as

University President in June 2012, Dr. Editha L. Magallanes was re-appointed as President of Capiz State University

on July 7, 2012.

On July 19, 2012 President Magallanes was recognized for her Outstanding Contribution to Education during the3rd

Asia’s Best B-Schools Awards in Kitchener Road, Singapore. Then, on September 19, 2012, His Excellency

President Benigno S. Aquino III awarded her as one of the Dangal ng Bayan for 2012 by the Civil Service

Commission at Malacanang Palace, Manila in recognition of her adherence to the Eight (8) Norms of Conduct and

Ethical Behavior in Government Service pursuant to Republic Act 6713 otherwise known as the Code of Conduct

and Ethical Standards for Public Officials and Employees.


Page 4

On September 25, 2012, President Magallanes became a recipient of the Exemplary Leader Award (Individual

Category) along with Capiz State University (Institutional Category) awarded by the Asian Confederation of

Businesses during the Word Education Congress in Dubai, UAE. She was also chosen as Member of the World

Education Congress based in India in 2012. She likewise received the Inspirational Leader Award during the World

Education Congress Global Awards for Excellence in Education, Leadership and Teaching at Taj Lands End,

Mumbai, India on June 19, 2013. On February 15, 2014 she became a recipient of the Women’s Leadership

Achievement Award by the World Women Congress in India.

With the retirement of Dr. Cora F. Navarra,Dr. Pedro G. Gavino became the Vice President for Research,

Development and Extension on June 1, 2014.

On June 20, 2014, the Board of Regents approved the rationalization of the ten campuses as provided in the CapSU

Strategic Plan. Hence, there are three (3) major campuses, each headed by a Campus Administrator with seven (7)

satellite colleges headed by satellite college directors. The Main Campus in Roxas City has Dayao for its Satellite

College. The Pontevedra Campus has Pilar as its Satellite College. The Burias Campus shall have Mambusao,

Sapian, Sigma, Dumarao and Tapaz as its satellite colleges.

On September 18, 2014, Dr. Editha C. Alfon was designatedas the new Vice President for Academic Affairs in lieu of

Dr. Herminia B. Gomez who retired from the service on September 17, 2014.

VISION

Center of Academic Excellence Delivering Quality Service to All

MISSION

Capiz State University is committed to provide advance knowledge and innovation; develop skills, talents and values; undertake relevant research, development and extension services; promote entrepreneurship and environmental consciousness; and enhance industry collaboration and linkages with partner agencies.

GOALS

• Globally competitive graduates

• Institutionalized research culture

• Responsive and sustainable extension services

• Maximized profit of viable agro-industrial business ventures

• Effective and efficient administration


Page 5

GUIDING PRINCIPLES

As provided in the University Code, the operation of the University is guided by the following principles:

(a) Academic Freedom. The University has the right and the responsibility to exercise academic freedom.

Institutional academic freedom is the freedom of the university from intervention and control in the conduct of

its affairs. Individual academic freedom is the right of the teacher and the student to conduct academic and

scholarship inquiry and to publish the results without prior restraint or subsequent punishment.

(b) Responsibility. As a public institution supported by public funds, the University is responsible for

carrying out the basic principles laid down by the Constitution of the Philippines and the University Charter

and to relate its activities and offerings to the needs of the region and the nation. Training for responsible

leadership and citizenship shall be provided to those who abide by the norms of the institution to achieve

their maximum potential in a society that respects human dignity to attain the common goal.

(c) Academic Standards. The University shall achieve and maintain high academic standards of instruction,

research, extension, and production; and all other administrative and auxiliary activities shall be supportive

of these functions.

CORE VALUES

The university shall strive to exemplify the following core values as the foundations of all actions:

(a) God-Centered

CapSU adheres to the greatest of all commandments. The first is to Love God with all our heart, soul, and

strength. The second is Love of neighbor/fellowmen as ourselves. Everything we do in CapSU is for the

honor and glory of God and for the welfare of humanity.

(b) Excellence

“We excel where it counts.” In CapSU, all our endeavors will be undertaken to the best of our ability. All

services will be delivered within our “level best”. All jobs and HR advancement will be based on merit and

fitness, placing the right mix of people at the right job. Performance will be characterized by refinement,

brilliance and distinction.

(c) Integrity

“Honesty is the best policy.” All the instruction, research, extension, and production activities are in the

pursuit of truth-being defined as the knowledge of things as they are, as they were, and as they are to

come. The methodologies and approaches are scientific, credible/reliable, verifiable and dedicated to the

formation of honest, honorable, righteous and productive citizens of the community.


Page 6

(d) Transparency and Accountability

The Agency Transparency Seal showing the simplicity, clearness, precision and intelligibility of all our

services and transactions are posted on the CapSU website: www.capsu.edu.ph. We are responsible and

accountable for our actions. We must be proactive, as such, we must act rather than to be acted upon.

(e) Dedication to Quality Service

We will honor our Commitment to pursue a task to its completion, devotion to duty, and loyalty to CapSU as

an institution as summed up in the acronym, RACE: Responsive, Accessible, Courteous and Effective Public

Service

PERFORMANCE PLEDGE

We, the officials, faculty members and employees of the Capiz State University commit to:

• Serve our clientele promptly, efficiently and effectively with utmost courtesy by our authorized

personnel with proper identification from Mondays to Fridays, 8:00 AM to 5:00 PM;

• Observe strictly compliance with service standards and value-oriented comments and suggestions and

provide immediate response or assistance to their needs and compliments including those with

special needs such as the differently-abled, pregnant women and senior citizens, and;

• Empower the public through access on information with our policies, programs, activities and services.

“THESE WE PLEDGE, BECAUSE YOU DESERVE TO BE SERVED.”


Page 7

FEEDBACK AND REDRESS MECHANISM

Please let us know how we have served you by accomplishing the Feedback Form available in all offices

and by dropping it in the “Mamamayan Muna Box”.

Any comment/suggestion/recommendation/complaint shall be immediately attended to by the officer of the

day stationed at the Public Assistance and Complaint Desk.

Thank you for helping us improveour services.


Page 8

CAPIZ STATE UNIVERSITY

Fuentes Drive, Roxas City,Capiz, Philippines

Tel. No. (036)6213-514 Fax No. (036) 6214-337

www.capsu.edu.ph email address: [email protected]

CLIENT FEEDBACK FORM

Please check the appropriate box below.

COMPLIMENT COMPLAINT COMMENTSUGGESTIONS DEPARTMENT/SECTION/UNIT: DATE: Pleasesupply the information below Client’s Name: Student Parent Others(specify) Department : Office/Agency and Address : Home Address : Landline/Mobile No.: Please answer YES or NO on the spaces provided.

1. Did our staff acknowledge and serve you with urgency?

2. Did our staff treat you and your concern in a polite manner?

3. Did our staff help you get the information you needed?

If you answered NO to any of the questions above, please let us know on how we can improve our services by writing comments/suggestions on the spaces below

If you were provided with extra ordinary services by our staff, please describe your experiences by writing on the spaces below

Thank you for allowing us to serve you better!


Page 9

FRONTLINE SERVICES

A. OFFICE OF THE REGISTRAR

Frontline Services

Fee/s Form/s Processing

Time Responsible Person(s)

1. Enrollment of Students

2. Issuance of Certification

3. Issuance of Transcript

of Records / Certificate of Transfer Eligibility (Graduate and Undergraduate Programs)

4. Issuance of

Certification, Authentication and Verification (CAV)

5. Issuance of Grades

(Student and Parent’s copy)

6. Issuance of

Examination Permit

None

None

None

None

None

None

Registration Form Logbook/Request Form Logbook/Request Form Logbook/Request Form Logbook/Request Form Clearance/Official Receipt

11 min

20 min

15 min

20 min

10 min

5 min

Registrar / Clerk Registrar / Clerk Registrar / Clerk Registrar / Clerk Registrar / Clerk Registrar / Clerk


Page 10

Services : COMPUTERIZED ENROLMENT/REGISTRATION OF STUDENTS Schedule : 8:00 AM – 5:00 PM; Monday to Friday (No Noon Break) Clients : Students Requirements:For Undergraduate Students, New Student and Transferee: Form 138, Certificate of Good Moral,Certificate of Live Birth (NSO), NCAE if any, Entrance Results, Medical Results, GAT, 2 pcs 2x2” recent ID pictures, Transcript of Records, and Certificate of Eligibility

toTransfer For Graduate Students, New Student: Application for Admission, Study Permit, Standard Recommendation Forms, Transcript of Records, Certificate of Eligibility for Transfer, Psychological Test

Processing Time : 11 minutes PROCEDURE :

STEPS CLIENT SERVICE PROVIDER

DURATION OF

ACTIVITY

FEE(S) PERSON(S)

RESPONSIBLE

FORM(S)

1

2

Submits enrolment requirements. Submits duly accomplished Registration Form.

Receives and checks enrolment requirements. Encodes student’s basic information, prints Registration Form (RF) and issues RF. Receives and checks the Registration Form (signatories, subjects enrolled, OR) for approval. Confirmsenrolment and stamp “Enrolled” on student’s copy of RF and issues class cards.

2 min

5 min

2 min

2 min

None None

None

None

Registrar/Clerk

Registrar/Clerk

Registrar/Clerk

Registrar/Clerk

None

Registration Form (RF)

RF

RF and

ClassCards

-End of transaction-

(under normal)

condition


Page 11

Services : ISSUANCE OF CERTIFICATION Schedule : 8:00 AM - 5:00 PM; Monday to Friday (No Noon Break) Clients : Students Requirements : Student’s ID, Copy of Registration Form, Official Receipt of Payment Processing Time : 20 minutes PROCEDURE :

STEPS CLIENT

SERVICE PROVIDER

DURATION OF

ACTIVITY

FEE(S) PERSON(S)

RESPONSIBLE

FORM(S)

1 2 3

Fills-out the Logbook/Request Form for Request of Certification. Presents Official Receipt (OR)/ Certification Fee to the Registrar’s Office. Receives requested documents.

Assists the student in filling up the logbook/ request form. Locates and verifies the student’s records. Prepares the requested certification. Receives and records the OR number and date of issuance. Releases the requested document.

3 min

7 min

5 min

2 min

3 min

None None None None None

Registrar’s Clerk Registrar’s Clerk Registrar’s Clerk Registrar’s Clerk Registrar’s Clerk

Logbook /request form None None OR None


(under normal

condition)


Page 12

Services : ISSUANCE OF TRANSCRIPT OF RECORDS AND/OR CERTIFICATE OF TRANSFER ELIGIBILITY (GRADUATE AND UNDERGRADUATE STUDENTS) Schedule : 8:00 AM – 5:00 pm; Monday to Friday (No Noon Break) 8:00 AM – 5:00 pm;Saturday (for Graduate Students) Clients : Student(s)/Parent(s)/Guardian(s)/Duly Authorized Representative(s) Requirements: Student’s Clearance, Students ID/Authorized Representative’s ID, Authorization Letter

(if request is thru a representative) and Official Receipt (OR) Processing Time : 15 minutes PROCEDURE :


DURATION

OF ACTIVITY

FEE(S) PERSON(S)

RESPONSIBLE

FORM(S)

1 2

Fills- out the logbook/request form. Complies the discrepancies, if any, and accomplishesthe clearance.

Assists in filling up the logbook/request form. Locates the student’s file (If with discrepancies)informs the student/client. Requires the student to comply with the requirements and set schedule date of release of TR. Releases the requested document.

3 min

7 min

3 min

2 min

None None None None

Registrar’s Clerk Registrar’s Clerk Registrar’s Clerk Registrar’s Clerk

Logbook/request form None None None


(under normal

condition)


Page 13

Services : ISSUANCE OF CERTIFICATION,AUTHENTICATION AND VERIFICATION (CAV) Schedule : 8:00 AM – 5:00 PM; Monday to Friday (No Noon Break) Clients : Students, Graduates, Duly Authorized Representatives Requirements: Request Form, Original and Photocopies of Transcript of Records/Form 137-A, Diploma (if applicable), Long Brown Envelope and Duly Notarized Authorization Letter ( if filed by a representative) Processing Time : 20 minutes PROCEDURE :

STEPS CLIENT

SERVICE PROVIDER

DURATION OF

ACTIVITY

FEE/S PERSON(S)

RESPONSIBLE

FORM/S

1 2 3

Fills-out the logbook/request form for request of TR ( graduates ). Presents Official Receipt for CAV Payment. Receives the requested CAV.

Assists the client in filling in the logbook/request form. Locates the student’s file. Receives and records the OR Number and date of issuance. Prepares and print the CAV. Releases the CAV duly sealed with Registrar’s Signature.

2 min

7 min

2 min

7 min

2 min

None None None None None

Registrar’s Clerk Registrar’s Clerk Registrar’s Clerk Registrar’s Clerk Registrar’s Clerk

Logbook/ request form None None None None


(under normal

condition)


Page 14

Services : RELEASE OF GRADES (Student’s and Parent’s Copy) Schedule : 8:00 AM –5:00 PM; Monday to Friday (one month after the final examinations) Clients : Students/Parents/Guardians/Duly Authorized Representatives, Accredited

Scholarship Sponsors Requirements : School ID, Authorization Letter (if Applicable) Processing Time : 10 minutes PROCEDURE :

STEPS CLIENT(S) SERVICE PROVIDER

DURATION OF

ACTIVITY

FEE(S) PERSON(S)

RESPONSIBLE

FORM(S)

1 2

Student’s Copy Presents the student’s ID. Receives student’s copy of grades Parent’s Copy

Receives the student’s ID. Locates the student’s file. Releases student’s grades. Sends parent’s copy of grades thru post/mail.

2 min

7 min

1 min

None None None

Registrar’s Clerk Registrar’s Clerk Registrar’s Clerk

None None None


(under normal) condition


Page 15

Services : ISSUANCE OF EXAMINATION PERMIT Schedule : 8:00 AM - 5:00 PM (three days before the examination) Clients : Students Requirements : School ID and Clearance Processing Time : 5 minutes PROCEDURE :

STEPS CLIENT

SERVICE PROVIDER

DURATION OF

ACTIVITY

FEE(S) PERSON(S)

RESPONSIBLE

FORM(S)

1 2

Presents school ID and Clearance or Promissory Note. Receives Examination Permit.

Receives and validates documents presented. Records validated documents. Issues examination permit.

2 min

2 min

1 min .

None

None

None

Registrar/ Clerk

Registrar/ Clerk Registrar/Clerk

Clearance/OR

None

Permit


(under normal

condition)


Page 16

B. ACCOUNTING AND COLLECTING OFFICE

Frontline Service Fee(s) Forms(s) Processing


1. Assessment of Fees

2. Verification of Accounts

3. Collection of Fees

None None

None

Registration Forms, Scholarship Forms/Notice of Award Registration Form/s Official Receipt

10min

8 min

10 min

.

Accounting Clerk

Assessment Clerk

Collecting Officer


Page 17

Services : ASSESSMENT OF FEES Schedule : 8:00 AM - 5:00 PM; Monday to Friday (No Noon Break) 8:00 AM - 5:00 PM; Saturday for Graduate Students Clients : Students/Parents/Guardians/Duly Authorized Representatives Requirements : Registration Forms Processing Time : 10 minutes PROCEDURE :


DURATION OF

ACTIVITY

FEE(S) PERSON(S)

RESPONSIBLE

FORM(S)

1 2

Presents Registration Forms. In case there are changes in subjects, STFAP bracketing and scholarship, applicant presents additional supporting documents.

Reviews pre-assessed forms; signs assessment form and instructs students to proceed to cashier for payment. Re-assesses school fees.

5 mins

5 min

None

None

Accounting Clerk Accounting Clerk

RF Changing and Dropping Form


(under normal

condition)


Page 18

Services : VERIFICATION OF ACCOUNTS Schedule : 8:00 AM - 5:00 PM; Monday to Friday (No Noon Break) Clients : Students/Parents/Guardians/Duly Authorized Representatives Requirements : Registration Form & School ID Processing Time : 8 minutes PROCEDURE :

STEPS CLIENT

SERVICE PROVIDER

DURATION OF

ACTIVITY

FEE(S) PERSON(S)

RESPONSIBLE

FORM(S)

1

2

Presents Registration Form and ID card Receives assessment forms/statement of accounts, school ID and RF.

Receives RF and ID. Retrieves and verifies student’s records/account balances. Releases students Statements of Accounts. Returns school ID and RF.

1 min

5 min

1 min

1 min

None

None

None

None

Accounting/ Assessment Clerk Accounting/ Assessment Clerk Accounting/ Assessment Clerk Accounting/ Assessment Clerk

Assessment Form/ Statement of Accounts


(under normal

condition)


Page 19

Services : COLLECTION OF FEES/PAYMENT OF ACCOUNTS Schedule : 8:00 AM - 5:00 PM; Monday to Friday (No Noon Break) Clients : Students/Parents/Guardians/Duly Authorized Representatives Requirements : Assessment Forms/Statement of Accounts Processing Time : 10 minutes PROCEDURE :

STEPS CLIENT

SERVICE PROVIDER

DURATION OF

ACTIVITY

FEE(S) PERSON(S)

RESPONSIBLE

FORM(S)

1 2

3

Presents Assessment Form /RF/Statement of Accounts. Pays the amount indicated in the Assessment Form. Receives Official Receipts from the Collecting Officer.

Checks the Assessment Forms or Statement of Accounts. Receives payment and issues Official Receipts. Releases OR and Assessment Form.

2 min

7 min

1 min

None Per assessment/ account balance None

Collecting Officer Collecting Officer Collecting Officer

Assessment Forms/RF

OR


(under normal

condition)


Page 20

C. GUIDANCE AND COUNSELING SERVICES

Frontline Services

Fee(s)

Forms

Processing Time

Responsible Person(s)

1. Admission / Entrance

Examination

2. Psychological Testing

3. Guidance &

Counseling (Walk-in Client)

4. Guidance &

Counseling (Referred Client)

5. Scholarship

6. Issuance of Certification

None

None

None

None

None

Admission Forms Call Slip/Referral Slip Attendance Sheet SPDS Cards SPDS Cards Scholarship Application Forms

2 hr &25 min

3 hr &15 min

1 hr &15 min

1 hr & 25 min

9 min

20 min

Guidance Counselor Guidance Counselor Guidance Counselor Guidance Counselor Guidance Counselor


Page 21

Services : ADMISSION / ENTRANCE EXAMINATION Schedule : 8:00 AM - 5:00 PM; Tuesday and Thursday every semester break Clients : Students Requirements: Report Cards/Transcript of Record, Certificate of Good Moral Character, 2 pcs 2X2

recent ID picture, Certificate of Live Birth (NSO), NCAE Result, Folder, Medical Records, if any (photo copy only)

Processing Time : 2 hours & 25 minutes PROCEDURE :


DURATION OF

ACTIVITY

FEE(S) PERSON(S)

RESPONSIBLE

FORM(S)

1 2 3

4

Secures Admission/ Application form. Presents the accomplished forms and other admission requirements. Presents Official Receipt. Takes the admission/ entrance examination.

Fills-up the logbook, releases the admission/ application form and requirements. Evaluates the application documents and records essential information. Advises payment of examination fee (if complete). Records OR (amount, date and number) and gives the schedule of entrance examination and publication of test results Administers the entrance examination Checks the test papers, and prepares the individual test

2 min

10 min

1min

2 min

2 hours

5 mins

None

None

None

None

None

None

Clerk Guidance Counselor Clerk Clerk Guidance Counselor Clerk

Application Form Report Card/ TR, Cert of LiveBirth, GMCert, NCAE result OR Testing Materials

(under normal

condition)


Page 22

5

Receives the results of the examination.

results. Points out significant impressions related to career choices. Releases individual testresults and lets the examinee sign the logbook.

3 mins

2 mins

None

None

Guidance Counselor Clerk

Individual Test Result



Page 23

Services : PSYCHOLOGICAL TESTING Schedule : 8:00 AM - 5:00 PM (Monday to Friday) Clients : Students Requirements : Registration Forms/Student’s ID Processing Time : 3 hrs & 15 minutes PROCEDURE :


DURATION OF

ACTIVITY

FEE(S) PERSON(S)

RESPONSIBLE

FORM(S)

1 2

3

Registers in the logbook. Takes the test. Secures the test result.

Interviews the client. Determines the appropriate assessment tool Administers the test as scheduled. Sets the date of the release. Checks/Scores the test. Makes report as needed. Interprets the test to the client. Keeps record of the test.

5 min

2 hrs

20 min

5 min

45 min

None

None

None

None

None

Guidance Counselor

Guidance Counselor

Guidance Counselor

Guidance Counselor

Guidance Counselor

Appointment

Slip

Psych Tool

Psychological Evaluation

Result form

Counseling Case Form


(under normal

condition)


Page 24

Services : GUIDANCE AND COUNSELING (Walk-In Clients) Schedule : 8:00 AM to 5:00 PM (Monday to Friday) Clients : Students, Parents, Guardian, School Personnel, Community Officials Requirements : None

Processing Time : 1 hour and 15 minutes PROCEDURE :


DURATION OF

ACTIVITY

FEE(S) PERSON(S)

RESPONSIBLE

FORM(S)

1

Registers in the Logbook.

Entertains client concerns. Initially processes the client’s referred and/or schedule an appointment when necessary. Makes appropriate

action/keeps record.

10 min

1 hr

5 min

None

None

None

Clerk / Guidance Counselor Guidance Counselor Guidance Counselor

Counseling Case Form


(under normal

condition)


Page 25

Services : GUIDANCE AND COUNSELING (Referred Clients) Schedule : 8:00 AM to 5:00 PM (Monday to Friday) Clients : Students, Parents, Guardian, School Personnel, Community Officials Requirements : None Processing Time : 1 hour& 25 minutes PROCEDURE :


DURATION OF

ACTIVITY

FEE(S) PERSON(S)

RESPONSIBLE

FORM(S)

1 2 3

Notifies the Guidance Counselor (in writing or in person). Registers in the logbook and reports to the Guidance Counselor (referred student). Receives counseling and processing of concerns .

Receives the filled up Referral/Appointment Slip and sends call slip to student through the department. Conducts interviews. Proceeds with the counseling process. Makes necessary action records/notes.

10 min

10 min

1 hr

5 min

None

None

None

None

Guidance Counselor

Guidance Counselor

Guidance Counselor

Guidance Counselor

Referral/ Appointment Slip Call Slip Counseling Case Form Counseling Case Form


(under normal

condition)


Page 26

Services : ISSUANCE OF CERTIFICATIONS (Certificate of Moral Character, Test Result, Scholarship Availed, etc.) Schedule : 8:00 AM - 5:00 PM(Monday to Friday) Clients : Students, Parents, Guardian, Duly Authorized Representatives Requirements : OR, TR (when available) Processing Time : 20 minutes PROCEDURE :


DURATION OF

ACTIVITY

FEE(S) PERSON(S)

RESPONSIBLE

FORM(S)

1

2

Registers in the logbook.

Presents the OR and receives the document.

Verifies student records. Advises the student to pay certification fees. Prepares the certificate requested. Issues the requested document.

4 min

15 min

1 min

None

None

None

Guidance Counselor Guidance Counselor Clerk / Guidance Counselor Clerk

Logbook

Certification

Certification


(under normal

condition)


Page 27

Services : SCHOLARSHIP ACCREDITATION/ENDORSEMENT

Schedule : 8:00 AM to 5:00 PM(Monday to Friday) Clients : Students, Parents, Guardians, Duly Authorized Representatives Requirements : Proof of Scholarship/Grant/Financial Assistance Processing Time : 9 minutes PROCEDURE :


DURATION OF

ACTIVITY

FEE/S PERSON

RESPONSIBLE

FORM/S

1

2 3

Registers in the logbook and presents proof of scholarship. Secures the duplicate or second copy of the scholarship documents duly endorsed (and submits the same to the Assessment Office). Presents the OR and receives the requested document.

Verifies scholarship documents and gives the requirements for scholarship application. Prepares needed certification as needed (ex. Academicscholarship). Verifies and endorses the scholarship document and/or advises the applicant to pay corresponding fees. Releases the certification as needed.

2 min

5 min

1 min

1 min

None

None

None

None

Guidance Counselor Guidance Counselor Guidance Counselor Clerk / Guidance Counselor

Logbook

None

Certification

Scholarship Certification


(under normal

condition)


Page 28

D. LIBRARY SERVICES

Frontline Services Fee(s) Forms Processing


1. Issuance of

Library Cards

2. Validation of Library Cards

3. Loaning Out of Books (Circulation)

4. Loaning Out of Books (Reserve)

5. Receiving of Loaned Books

6. Signing of Clearance

None None None None P2.00/hr. for overdue reserve books P5.00/day for books from the circulation section 10% of the lost book’s current price but not less than P50.00 processing fee for replacement of a lost book None

Registration Form, Application Form, Library Card Registration Form, Library Card Library Card, Book Card Library Card, Book Card Library Card, Payment Slip, Official Receipt Library Card, Payment Slip, Official Receipt

5 min

2 min

5 min

6 min

6 min

6 min

Librarian/Library Staff Librarian/Library Staff Librarian/Library Staff Librarian/Library Staff Librarian/Library Staff Librarian/Library Staff


Page 29

Services : ISSUANCE OF LIBRARY CARDS Schedule : 8:00 AM – 5:00 PM(Monday to Friday)

Monday to Saturday( for campuses with Graduate School ) Clients : Students(New Entrants) Requirements : Registration Form, 2 pcs. 1 x 1 ID picture Processing Time : 5 minutes PROCEDURE :


DURATION OF

ACTIVITY

FEE(S) PERSON(S)

RESPONSIBLE

FORM(S)

1 2

3

Submits 2 pcs 1 x 1 recent ID picture and presents student’s Registration Form. Fills out the application form. Receives Library Card and Registration Form.

Receives Registration Form and ID picture and provides Library Card application form to the student.

Receives and checks the filled-out form. Prepares and issues library card. Stamps “Library Card” RELEASED in the student’s RF and affixes his/her signature.

1 min

3 min

1 min

None

None

None

Librarian / Library Staff Librarian / Library Staff Librarian / Library Staff

Registration Form, Library Card, Application Form Registration Form, Library Card, Application Form


(under normal

condition)


Page 30

Services : VALIDATION OF LIBRARY CARDS Schedule : 8:00 AM – 5:00 PM(Monday to Friday including Saturday for campuses

with Graduate Program) Clients : Students (Old Students) Requirements : Registration Form, Library Cards Processing Time : 2 minutes PROCEDURE :


DURATION OF

ACTIVITY

FEE(S) PERSON(S)

RESPONSIBLE

FORM(S)

1 2

Presents RF and Library Card. Receives Library Card and Registration Form.

Receives Registration Form and Library Card from the student. Stamps “LIBRARY CARD VALIDATED” in the student’s RF and affixes his/her signature.

1 min

1 min

None

None

Librarian / Library Staff Librarian / Library Staff

Registration Form, Library Card, Application Form


(under normal

condition)


Page 31

Services : LOANING OUT OF BOOKS (CIRCULATION) Schedule : 8:00 AM – 5:00 PM (Monday to Friday, including Saturday for campuses with Graduate Program) Clients : Students, Faculty and staff Requirements : Library Card (for students only) Processing Time : 5 minutes PROCEDURE :


DURATION OF

ACTIVITY

FEE(S) PERSON(S)

RESPONSIBLE

FORM(S)

1 2 3

Takes the book/s to be borrowed to the circulation counter. Fills out the Book Card and Library Card and presents them to the Library Staff. Receives Library Card and takes out the book(s) borrowed.

Asks student to fill the information needed in the Book Card and Library Card. Verifies if the data are properly provided. Provides the due date in the Book Card and Library Card and affixes his/her signature. Returns student’s Library Card, files book card and records transaction for statistical purposes.

2 min

2 min

1 min

None

None

None


Library Card and Book Card Library Card and Book Card Library Card and Book Card


(under normal

condition)


Page 32

Services : LOANING OUT OF BOOKS (RESERVE) Schedule : 8:00 AM – 5:00 PM(Monday to Friday); Monday to Saturday for campuses with Graduate School. (For photocopying or room use only) 4:00 PM – 5:00 PM (For overnight loan) Clients : Students, Faculty and Staff Requirements : Library Card (for students only) Processing Time : 6 minutes PROCEDURE :


DURATION OF

ACTIVITY

FEE(S) PERSON(S)

RESPONSIBLE

FORM(S)

1 2 3

Asks for the particular book to be borrowed. Fills out the Book Card and Library Card and presents them to the Library Staff. Receives Library Card and takes out the book(s) borrowed.

Checks the availability of the book(s) to be borrowed. If available, takes the book(s) from the shelf and issue the sameto the client. Verifies if the data are properly provided. Provides the due date in the Book Card and Library Card and affixes his/her signature. Returns student’s Library Card, files book card and records transaction for statistical purposes.

3 mins

2 min

1 min

None

None

None


Library Card and Book Card Library Card and Book Card Library Card and Book Card


(under normal

condition)


Page 33

Services : RECEIVING OF LOANED BOOKS Schedule : 8:00 AM – 5:00 PM(Monday to Friday); Monday to Saturday (for campuses with Graduate School) Clients : Students Requirements : Library Card (for students only), Book/s to be returned, Official Receipt

(If Book is overdue)

Processing Time : 2 minutes (for those without overdue books); 6 minutes (for those with overdue books)

PROCEDURE :


DURATION OF

ACTIVITY

FEE(S) PERSON(S) RESPONSIBLE

FORM(S)

1 2

3

Presents the book to be returned together with the Library Card. Receives the Payment Slip, pays at the Collecting Office and submits the Official Receipt to the librarian. Receives Library Card.

Receives the book and stamps the date of return. Verifies if the book is overdue or not. If not, the Library Card is returned to the client. If yes, fine is computed and Payment Slip is issued.

Checks if the amount in the Payment Slip corresponds with that in the Official Receipt, files OR and returns the Library Card to the client.

30 sec

1 min

3 min

1 min

30 sec

None

None

P2.00/hr For

reserve book

P5.00/day For

circulation book None

Librarian / Library Staff Librarian / Library Staff Librarian / Library Staff Librarian / Library Staff

Library Card / Book Card and Payment Slip Library Card / Book Card and Payment Slip Library Card / Book Card and Payment Slip


(under normal

condition)


Page 34

Services : SIGNING OF CLEARANCE (LIBRARY) Schedule : 8:00 AM – 5:00 PM(Monday to Friday); Monday to Saturday

(for campuses with Graduate School) Clients : Students Requirements : Library Card Processing Time : 2 minutes (for those without overdue books),

6 minutes (for those with overdue books) PROCEDURE :


DURATION OF

ACTIVITY

FEE(S) PERSON(S)

RESPONSIBLE

FORM(S)

1

Presents clearance and Library Card.

Receives Clearance and Library Card. Verifies if the client has no accountability. If none, clearance is signed. If there is, fine is computed and Payment Slip is issued (for overdue books). Asks the client to replace the book (for a lost book); Issues Payment Slip for the processing fee of the replacement.

30 sec

1 min

3 min

1 min

None

P2.00/hr. for reserve books

P5.00/day

for circulating books

10% of the lost book’s current

price but not less than P50.00

processing fee for

replacement of a lost book


Library Card / Book Card and Payment Slip Library Card / Book Card and Payment Slip Library Card / Book Card and Payment Slip

(under normal

condition)


Page 35

2 3

Receives the Payment Slip, pays at the Collecting Office and submits the Official Receipt to the librarian. Receives the signed clearance.

Checks if the amount in the Payment Slip corresponds with that in the Official Receipt, files OR, signs clearance and keeps record of the transaction.

30 sec

Depends on the amount of fines to be paid

10% of the price of lost book but not less than P50.00

processing fee for

replacement of a lost book

None

Library Card



Page 36

E. MEDICAL AND DENTAL SERVICES AND DORMITORY ADMISSION

Frontline Services

Fee/s

Form(s)

Processing Time


Medical Services

• Medical Examination

• Issuance of Medical Certificate

• Patient Consultation

• Dressing of Wound/Minor Surgery

• Emergency Cases Dental Services

• Dental Certification

• Tooth Extraction

• Oral Prophylaxis

• Dental Restoration

Dormitory Admission

None

None

None

Medical Forms Dental Forms Application Form

30 min

1 hr

15 min

Medical Officer

Dentist

Dorm Manager


Page 37

Services : MEDICAL EXAMINATION Schedule : 8:00 AM - 5:00 PM/ On Call/ As the need arises Clients : Students/ Faculty/Staff Requirements : Student’s ID, Medical Form Processing Time : 30 minutes PROCEDURE :


DURATION OF

ACTIVITY

FEE(S) PERSON(S)

RESPONSIBLE

FORM(S)

1

2

Reports to the clinic for medical examination/presents requirement (1x1 ID picture, CAT result & long folder) Receives Medical Certificate.

Receives requirements for medical examination. Fills out the medical form (name, address, contact # of parent/guardian). Takes vital signs – temperature, respiratory rate, cardiac rate, blood pressure including height & weight. Completes physical examination (Students with Special Needs Identified, Recorded and Filed) Releases medical examination result.

10 – 15 min

2 min

3 – 5 min

5 – 7 min

None

Nurse

Nurse

Nurse

Physician

Medical Form


(under normal

condition)


Page 38

Services : ISSUANCE OF MEDICAL CERTIFICATE Schedule : 8:00 AM - 5:00 PM(Monday to Friday) Clients : Students / Faculty/Staff Requirements : Student’s ID, Medical Form Processing Time : 16 minutes PROCEDURE :


DURATION OF

ACTIVITY

FEE(S) PERSON(S)

RESPONSIBLE

FORM(S)

1 2

Comes to the clinic and requests for Medical Certificate and registers in the Log-in form (Name, age, course/year, purpose). Receives Medical Certificate.

Receives request. Takes vital signs –temperature, respiratory rate, cardiac rate & blood pressure. Complete Medical Examination. Releases Medical Certificate.

2 min

3 – 5 min

5 – 7 min

2 min

None

Nurse

Nurse

Physician

Physician

Medical Form

-End of transaction–

(under normal

condition)


Page 39

Services : PATIENT CONSULTATION Schedule : 8:00 AM - 5:00 PM/ On Call/ As the need arises Clients : Students / Faculty/Staff Requirements : Student’s ID, Medical Form Processing Time : 20 minutes PROCEDURE :


DURATION OF

ACTIVITY

FEE(S) PERSON(S)

RESPONSIBLE

FORM(S)

1 2

Comes to the clinic for consultation. Receives medical advice, prescriptions and laboratory request.

Fills out patient consultation form. Takes vital signs – temperature, respiratory rate, cardiac rate & blood pressure. Takes medical history & complete physical examination. Prescribes medicines & other laboratory requests. Instructs patient on taking of medicines

2 min

3 – 5 min

5 – 7 min

3 min

2 min

None

Nurse

Nurse

Physician

Physician

Nurse

Medical Form Medical Forms (prescription and laboratory request)

-End of transaction

(under normal

condition)


Page 40

Services : DRESSING OF WOUND/MINOR SURGERY Schedule : 8:00 AM - 5:00 PM/ On Call/ As the need arises Clients : Students / Faculty/Staff Requirements : Student’s ID, Medical Form Processing Time : 10 minutes PROCEDURE :


DURATION OF

ACTIVITY

FEE(S) PERSON(S)

RESPONSIBLE

FORM(S)

1

Comes to the clinic and registers in the logbook for medical attention.

Attends to the patient: -Cleans wounds with hydrogen peroxide - Applies povidone to the wound -Applies sterile gauze - Fills out the consultation form. Takes vital signs – temperature, respiratory rate, cardiac rate & blood pressure. Takes medical history. Prescribesthe medicines. Injects tetanus toxoid & HTIG( if needed).

10 – 15 min

None

Nurse/Physician

Medical Form


(under normal

condition)


Page 41

Services : EMERGENCY CASES Schedule : 8:00 AM - 5:00 PM/ On Call/ As the need arises Clients : Students / Faculty/Staff Requirements : Student’s ID, Medical Form Processing Time : 15 minutes PROCEDURE :


DURATION OF

ACTIVITY

FEE(S) PERSON(S)

RESPONSIBLE

FORM(S)

1

Comes to the clinic for immediate medical attention.

Checksvital signs: If with STABLE V/S – takes the medical history & applies treatment. If with UNSTABLE V/S – takes a quick medical history & arranges for medical transport to the hospital.

10 – 15 min

None

Nurse/Physician

Medical Form


(under normal

condition)


Page 42

Services : DENTAL SERVICES Schedule : 8:00 AM to 5:00PM (NO NOON BREAK) Clients : Students/ Faculty/ Staff Requirements : Registration Form/ Student’s ID Processing Time : 1 hour PROCEDURE :


DURATION OF

ACTIVITY

FEE(S) PERSON(S)

RESPONSIBLE

FORM(S)

1

Reports to the clinic for dental check-up/examination and registers in the logbook.

*Examines and assess the dental problem presented. *Attends to the dental needs or perform dental treatment: a.ConductTooth Extraction (In some cases there is a need to request for: Laboratory or X-ray result as aid in diagnosis and treatment; Medical approval/certification from specialist/physician; Parents’ consent for students who are under 18 years of age) b.Administer Oral Prophylaxis c.Practices Dental Restoration (Permanent/Temporary Filling

10 min

30 min to 1 hr

depending on the

severity of the case

30 min to

1 hr 30 min to 1 hour

depending on the

severity of the case

None

None

None None

Dentist

Dentist

Dentist

Dentist

Dental Chart Dental Chart Dental Chart Dental Chart


(under normal

condition)


Page 43

Services : DORMITORY ADMISSION SERVICES Schedule : 8:30 AM – 5:00PM; Monday to Friday Clients : Students Requirements : Registration form Processing : 15 mins. PROCEDURE:

STEPS CLIENT

SERVICE PROVIDER

DURATION OF

ACTIVITY

FEE(s) PERSON(s) RESPONSIBLE

FORM(s)

1 2

Fills-up and submits application form to the Dorm Manager. Accepts Dormitory occupancy.

Receives application form and other documents. * Interviews applicant and informs them of rules and regulations. * Signs and approves applicant’s application for occupancy. * Submits list of applicants to the Campus Administrator for records purposes and for approval.

3 mins.

5 mins.

5 mins.

2 mins.

None

None

None

None

Dorm Manager

Dorm Manager

Dorm Manager

Application

Form

Application Form

Application Form


(under normal

condition)


Page 44

F. INSTRUCTION

Frontline Services

Fee(s)

Form(s)

Processing Time


1. Actual Teaching

2. Consultation / Advising

3. Signing of

Clearance

4. Release of class cards with grades

None None None None

Classcards Registration Form Referral Clearance Class Cards

3 hr/ week 1hr 5 min 10 min

Instructor/Professor Adviser/Dean/Guidance Instructor/Professor Instructor/Professor


Page 45

Services : ACTUAL TEACHING Schedule : 7:30 AM – 7:30 PM (Monday – Saturday) Clients : Students (undergraduates and graduate) Requirements : Class Cards and Registration Forms Processing Time : Three (3) hours/week for 3-units subject; five (5) hours/week for subjects

with laboratory PROCEDURE :


DURATION OF

ACTIVITY

FEE(S)

PERSON(S) RESPONSIBLE

FORM(S)

1 2

Presents ClassCards and Registration Forms to the Instructor/Professor. Reports to respective classrooms as scheduled.

Collects and checks classcards and Registration Form of students. Provides syllabi to the students including VMGO, Core Values and Guiding Principles for internalization. Teaches assigned subjects in the areas of specialization. Evaluates student’s performance.

5 min

Based on curriculum

None None

Instructor/Professor Instructor/Professor

Class card and RF None


(under normal

condition)


Page 46

Services : CONSULTATION/ADVISING Schedule : By appointment with teacher concerned/ as indicated in the Faculty Workload Clients : Students/Parents/Guardian Requirements : Teacher/ Adviser Referral Processing Time : 30 minutes to 1 hour PROCEDURE :


DURATION OF

ACTIVITY

FEE(S) PERSON(S)

RESPONSIBLE

FORM(S)

1 2 3

Student ask for appointment with the teacher. Student meet the teacher at appointment date and time. Student consult the teacher regarding problems with lessons and other concerns.

Teacher sets the appointment for consultation. Teacher meets the student at appointment date and time. Teacher gives the needed assistance to student.

2 min

3 min

55 min

None None None

Instructor/Professor Instructor/Professor Instructor/Professor/ Guidance Counselor/ Dean

None None None


(under normal

condition)


Page 47

Services : SIGNING OF CLEARANCE Schedule : Two weeks before the end of the semester Clients : Students (undergraduate and graduate) /Parents/ Guardian Requirements : Compliance of subject’s requirement Processing Time : 5 minutes PROCEDURE :


DURATION OF

ACTIVITY

FEE(S)


FORM(S)

1 2

Presents clearance. Retrieves signed clearance.

Checks records of requirements and signs clearance. Releases signed clearance.

3 min

2 min

None None


Clearance Form Clearance Form


(under normal

condition)


Page 48

Services : RELEASE OFCLASSCARDWITH GRADES Schedule : Two (2) weeks after the final examination Clients : Students (undergraduate and graduate) Requirement : School ID Processing Time : 10 minutes PROCEDURE :


DURATION OF

ACTIVITY

FEE(S)


FORM(S)

1 2

Receives classcards with grades from Instructor/ Professor. Acknowledges receipt of classcard with grades.

Prepares classcards for release. Releases classcards with grades of students.

3 min

2 min

None None


None None


(under normal

condition)


Page 49

G. RESEARCH

Frontline Services

Fee(s)

Form(s)

Processing Time


1. Conducts of

Training/Capability Building

2. Conducts of

Campus In-house Review

3. Research Symposium

4. Review of

Research Proposal

5. Publication of

Research Article in the CapSU Research Journal

None None None None

Request Form

Request Form /Research Proposal

Request Form

Request Form

3 days

5 days 4 days 7 days 5 days

VP for RDE, Research Director/ Research Staff/Campus Administrator/Research Chairman/Coordinator


Page 50

Services : CONDUCT OF TRAINING Schedule : 8:00 AM – 5:00 PM; Monday to Friday (or as scheduled) Clients : Faculty, Staff and Student Researchers Requirements : Written Request Processing Time : 3 days PROCEDURE :


DURATION OF

ACTIVITY

FEE(S)


FORM(S)

1 2 3

Submits Letter of Request and Training Design and List of Participants and fills up request form. Receives approved request. Attends and participates in training-workshop.

Receives and records/logs letter of request and training design and accomplishes request form. Reviews training design and facilitates approval of request for training. Releases/returns approved letter request. Prepares training materials/kits, programs, certificates. Prepares training venue. Conducts training-workshop, facilitates the needs of the participants, resource persons.

5 min

10 min

1 min

8 hr

1 hr

16 hr

None None None None None None

Research Staff Research Coordinator, Campus Administrator/College Director, Research Director,VP RDE Research Staff Research Staff Research Staff VP RDE, Research Director, Campus Administrator/Satellite College Director,

Training Design/ /Request Form Training Design Letter Request Registration Form/Attendance Sheet

(under normal

condition)


Page 51

Documents and prepares proceedings of the workshop. Evaluates the results of the training.

3 hr

1 hr

None None

Research Coordinator, Research Staff

Proceedings



Page 52

Services : CONDUCT OF IN-HOUSE REVIEW

Schedule : 8:00 AM to 5:00. PM; Monday-Friday (No Noon Break)

Clients : Students and Faculty and Staff Researchers, Stakeholders (LGUs, NGOs, Business and Industry)

Requirement/s : Written Request

Processing Time : 5 days

PROCEDURE :


DURATION OF

ACTIVITY

FEE(S)


FORM(S)

1 2 3

Submits letter of request and proposed program of activities and fills up request form. Receives approved request. Submits research proposals (in triplicate).

Receives and records/logs letter of request and program of activities and accomplished request form. Reviews program of activities and facilitates approval of request for in-house review. Releases/returns approved letter request. Receives and registers research proposals submitted. Prepares training materials/kits, programs, certificates. Distributes copies of research proposal to technical panel/evaluation committee.

5 min

10 min

2 min

5 min

8 hr

8 hr


Research Staff Research Coordinator, Campus Adm/College Director, Research Director, VP RDE Research Staff Research Staff Research Staff

Request Form None None Logbook/Record Book None None

(under normal

condition)


Page 53

4

Attends and participates in the in-house review.

Prepares training venue Conducts in-house review, facilitates the needs of the participants, resource persons. Documents and prepares proceedings of the in-house review. Evaluates the results of the in-house review.

1 hr

16 hr

3 hr

1 hr

None None None

Research Staff VP RDE, Research Director, Campus Administrator, Research Coordinator, Technical Panel, Research Staff

None Research Proposals, Evaluation Form



Page 54

Services : CONDUCT OF RESEARCH SYMPOSIUM

Schedule : 8:00 AM to 5:00 PM; Monday-Friday (as scheduled)

Clients : Students and Faculty and Staff Researchers, Stakeholders (LGUs, NGOs, Business and Industry)

Requirements : Written Request and Research Output


PROCEDURE :


DURATION OF

ACTIVITY

FEE(S)


FORM(S)

1 2 3 4

Submits research output/write-up (hard copy and soft copy) and accomplishes research information sheet. Receives notification. Submits modification, if any. Prepares for the symposium.

Receives and records/logs research output/write-up and accomplishes research information sheet. Initially evaluates research study. Notifies research proponent for any modification on the write-up. Receives and registers research entry. Prepares program of activities, certificates and venue. Distributes copies of research write up to technical panel/evaluation committee. Conducts symposium, facilitates the needs of the participants,

5 min

10 min

2 min

5 min

8 hr

8 hr

16 hr

None None None None None None None

Research Staff Research Director/ Coordinator Research Staff Research Staff Research Staff VP RDE, Research Director, Campus

Research Information Sheet None Notification Letter None None Research Information Sheet Research Write-up, Evaluation

(under normal

condition)


Page 55

5

Attends and participates in the symposium.

resource persons, presenters. Documents and prepares proceedings of the symposium. Evaluates the results of the symposium.

3 hr

1 hr

None

Administrator, Research Coordinator, Technical Panel, Research Staff

Form



Page 56

Services : PUBLICATION OF RESEARCH ARTICLE IN THE CAPSU RESEARCH JOURNAL

Schedule : 8:00 AM to 5:00 PM; Monday-Friday

Clients : Students, Faculty, Stakeholders

Requirements : Research Output


PROCEDURE :

STEPS CLIENT SERVICE

PROVIDER

DURATION

OF

ACTIVITY

FEE(S) PERSON(S)

RESPONSIBLE

FORM(S)

1

2

Submits filled-up request form for the publication of research output with soft and hard copies of articles.

Receives

notification.

Receives and

records research

article.

Reviews/

Evaluates research

article.

Notifies in writing

the writer/author or

status of submitted

article.

Forwards

reviewed/evaluated

article to the

publication staff.

Layout articles for

publication.

Approves

publication layout.

Prepares job

request (for

publication).

1 min

8 hr / article

30 min

10 min

3 days (24 hr)

8 hr

30 min

None

None

None

None

None

None

Research Director/

Journal Editor

/Research Staff

Research Staff

Research Staff

Research/Publication

Staff

VP RDE, Research

Director

Research

Staff/Publication-in-

Charge

Request

Form

Notification

Letter

Research

Article/

Routing slip

None

None

Job

Request/Job

Order


Page 57

Forwards approved

job request/order

to printing house.

20 min

Research

Staff/Publication-in-

Charge

3

Receives copy

of publication.

Releases copy of

publication.

5 min

none

Research Director/

Research Staff

None



Page 58

Services : REVIEW OF RESEARCH PROPOSAL

Schedule : 8:00 AM to 5:00 PM; Monday-Friday Clients : Students and Faculty Researchers

Requirements : Research Proposals

Processing Time : 7 days and 15 minutes

PROCEDURE :


DURATION OF

ACTIVITY

FEE(S)


FORM(S)

1 2 3 4

Secures Research Proposal form from Research Office. Prepares and submits detailed research proposal (taking into consideration the thrusts and priorities of the University for local or external funding (by agencies such as PCAARRD, DOST, DA-BAR, CHED, etc) Receives the reviewed research proposal and its notes/ recommendations for modification/revision. Re-submits proposal with the revision/ modification, if any.

Provides Research Proposal form to researchers. Receives and initially evaluates the research proposal Distributes the detailed research proposal to the Technical Review Committee Retrieves and summarizes the comments on the proposal reviewed Returns the reviewed proposal to the proponent with notes or recommendations for modification / revision. Receives the revised proposal.

5 min

5 min

1 day (depending

on the availability of the

reviewer)

2 days

1 day

5 min


Research Staff Research Staff Research Staff Research Director/ Coordinator, Technical Review Committee Research Staff Research Staff Research Staff

Research Proposal Form Research Information Sheet None Revision Notes Revised Research proposal

(under normal

condition)


Page 59

Re-evaluates the re-submitted proposal per notes for revision. Finalizes the research proposal.

2 days

1 day

None None

VP RDE, Research Director, Campus Administrator, Technical review Committee Research Staff

Revised Research Proposal Approved Research Format



Page 60

H. EXTENSION

Frontline Services

Fee(s)

Form(s)

Processing Time


Technical and Consultancy Services (Walk-in Services) Trainings and Seminars (Short-Term Activities) Extension Programs (Long-term Projects)

None None None

Written Request Written Request Written Request

4 days 5 days 10 days

Extension Director, Staff, Campus Chairperson and/or Coordinator; Local Government Unit (LGU) Personnel


Page 61

Services : TECHNICAL AND CONSULTANCY SERVICES (WALK-IN SERVICES) Schedule : 8:00 AM – 5:00 PM; Monday to Friday or upon request(NO NOON BREAK) Clients : Farmers, Entrepreneurs and Barangays/Communities Requirements : Written Request forExtension Services Processing Time : 4 days PROCEDURE:


DURATION OF

ACTIVITY

FEE(s)

PERSON(s) RESPONSIBLE

FORM(s)

1 2

Requests for immediate Technical Assistance or Services / fills out Extension Services Request form. Receives Extension Services.

Receives and records request for assistance. Conducts preliminary interview with the client and set schedule of visit. Approves the request for assistance. Coordinates with extension personnel (in line with expertise). Visits and conducts technical assistance and services Conducts follow-up visit for specific technology assistance. Prepares and submit report.

5 min

15 min

5 min

½ day Within 3 days

None None None None

Extension Staff Extension Director, Chairperson, Coordinator and Staff

Extension Director, Chairperson, Coordinator and Staff

Walk-in

Clients

extension

services

request

form,

Logbook

Travel

Order, Trip

Ticket, Pass

Slip, Client

Feedback

Form


(under normal

condition)


Page 62

Services : TRAINING AND SEMINARS (Short Term Activities)) Schedule : 8:00 AM – 5:00 PM; Monday to Friday (No Noon Break) Clients : Farmers, Entrepreneurs and Barangays Communities Requirements : Written request for extension services Processing Time : 5 working days PROCEDURE:


DURATION OF

ACTIVITY

FEE(S) PERSON(S)

RESPONSIBLE

FORM(S)

1 2 3

Requests for trainings (fills up training request form). Invites participants from the barangay communities. Attends and

participates in the

training

Receives and records requests. Evaluates and approves request for trainings. Confirms the training content and schedule with the Requesting Client. Prepares training design and materials and training venue. Conducts training Documents and evaluates the conduct of training. Prepares training report.

5 min

2 hr

1 day

2 days 2 days ( or depending on the request)

None None None None None None None

Extension Staff Local Government Unit (LGU) Personnel Extension Director, Campus Chairperson and/or Coordinator

Walk-in

Clients

Logbook

Evaluation /

Feedback

Form


(under normal

condition)


Page 63

Services : EXTENSION PROGRAMS (Long Term Programs) Schedule : 8:00 AM – 5:00 PM; Monday to Friday (No Noon Break) Clients : Farmers, Entrepreneurs and Barangays/ Community Requirements : Written Request for extension services Processing Time : 10 working days PROCEDURE:


DURATION OF

ACTIVITY

FEE(S) PERSON(S) RESPONSIBLE

FORM(S)

1 2

Requests for extension program/services and fills up extension services form.

Review the drafted

Memorandum of

Agreement

Receives and records request. Conducts ocular visits and evaluation of the identified extension site. Surveys the needs of identified community. Evaluates and prioritizes the identified program/services for implementation. Presents and coordinates with the clients/community on the identified program/services. Drafts the Memorandum of Agreement of the

5 min

1 day

2 days

1 day

2 days

2 days


Extension Staff

Extension Director, Staff, Campus Chairperson and/or Coordinator; Local Government Unit (LGU) Personnel

Letter of request/Extension Services Form Needs Assessment Questionnaire

Needs

Assessment/Evaluation

result

Extension Program

proposals

Draft

Memorandum of

Agreement

(under normal

condition)


Page 64

Attends/participates in the MOA signing and launching of the extension program.

program/services. Finalizes the Memorandum of Agreement. Launches extension program/services and MOA signing. Implements Extension program/services. Monitors and evaluates Extension program. Reporting and feedbacking

1 day

1 day

None None

Final Memorandum of Agreement Memorandum of Agreement, Program Schedule, Attendance Sheets, Approved Extension Program

- End of transaction-


Page 65

I. PRODUCTION

Frontline Services

Fee(s) Form(s) Processing Time Responsible Person(s)

1. Facilities Services/Rentals

None

Application Form

30 min

Facilities In-Charge


Page 66

Services : FACILITIES SERVICES/RENTALS Schedule : 8:00 AM – 5:00 PM; Monday to Friday (NO NOON BREAK) Clients : Students/Outside Clients Requirements : Application Form Processing Time : 30 minutes PROCEDURE:


DURATION OF

ACTIVITY

FEE(S)

PERSON (S) RESPONSIBLE

FORM(S)

1 2

Fills up and submits application/reservation form for accommodation. Receives approved application form with billing and pays the corresponding amount as stated. Submits Official receipts to the Facilities In-charge. Prepares to be accommodated.

Receives application / reservation form for approval and billing. Releases billing Receives Official Receipts, records RO # and other data. Prepares accommodation.

10 min

5 min

10 min

5 min

Room Rates None None

Facilities In-charge Facilities In-charge

Application / Reservation Form/s Billing Statement Official Receipts

(under normal

condition)


Page 67

CapSU CITIZEN’S CHARTER COMMITTEE

(Revision)

EDITHA L. MAGALLANES, Ed.D. University President / Team Leader

ALADINO L. LECCIO, Ph.D EDITHA C. ALFON, Ph.D PEDRO G. GAVINO, Ed.D

VP - Administration & Finance VP - Academic Affairs VP - Research, Devt & Extension

NAME

CAMPUS

DESIGNATION

1 Fritz Jude B. Almeida

Main Campus

CBA Dean

2 Araceli G. Cortel

Main Campus

Guidance Counselor

3 Guillermo L. Legada Jr.

Central Admin

Research Director

4 Cherry Anne M. Deang

Main Campus

Accountant

5 Hermelisa A. Ochon

Main Campus

Registrar

6 Ma. Rhea R. Caduco

Main Campus

Dentist

7 Emmy S. Batuigas

Sigma Satellite College

Librarian

8 JP Lota F. Santiago


Guidance Counselor

9 Marizen Nolasco

Pontevedra Campus

Medical Officer

10 Teresita A. Oducado

Dumarao Satellite

College

Dean, Teachers Ed.

11 Teresita G. Valenzuela


Accountant

12 Rolly Degala

Main Campus

Dean, CEAT

13 Marilyn D. Bornales

Central Admin

SAO - HRMO

14 Luisita A. Señeres

Central Admin

SAO - Cash

15 Lynette A. Figarola

Central Admin

SAO- Budget

16 Niño S. Manaog

Central Admin

Univ Ext’n Asso II

17 Amelita M. Simon

Central Admin

BAC Chair

18 Elnora T. Lariza

Central

Admin

SAO - BAC Secretariat

19 Francisco R. Figarola

Burias Campus

Sports Director

20 Teresita B. Loberiza

Pontevedra Campus

Guidance Counselor

21 Joseph Febhos V.Magsipoc

Central Admin

Director - OSA

22 Lilibeth G. Leonor

Mambusao Satellite

College

Satellite College Director

23 Lucille L. Marquez

Mambusao Satellite

College

Dean


Page 68

24 Edna M. Nava

Dayao Satellite College

Dean, BSF

25 Eimee D. Potato

Tapaz Satellite College

Program Dean

26 Emelita P. Solante

Central Admin

Extension Director

27 Sobie Me A. Graciadas

Burias Campus

Dentist

28 Ana Liza G. Dionisio

Burias Campus

Medical Officer

29 Rosario P. Berganio

Burias Campus

AO 1

30 Ramises N. Solante

Burias Campus

Dean, CA

31 John King N. Layos

Burias Campus

SSC Federation Pres.

32 Sebastian C. Caduco Jr.


Dean, Criminal Justice Ed.

33 Arnie D. Almario

Pontevedra Campus

Registrar III

34 Teresita R. Sualog


Registrar

35 Marianne A. Escleto

Pontevedra Campus

College Librarian IV

36 Mae D. Dumapig

Pontevedra Campus

Dean, COEAS

37 Annalie G. Campos


Satellite College

Director

38 Briddo V. Dorado

Pontevedra Campus

Campus Administrator

39 Lucy A. Beluso



40 Vicky R. Durana

Central Admin

CAO

41 Ludovico C. Olmo

Burias Campus


42 Jinky Lynn B. Contretras

Pontevedra Campus

Dean

43 Rebecca N. Rosario

Pontevedra Campus

Professor

44 Annie V. Reyes

Roxas City Main Campus


45 Arlene P. Tamayo

Sapian Satellite College

Registrar

46 Honey Lee E. Casa

Pontevedra Campus

Dean, CBA

47 Imelda S. Bacanto

Central Admin

SAO

48 Leo Anthony D. Navarosa

Central Admin

IT Officer II

49 Blas A. Bargo

Central Admin

Director, PDMIS

50 Marcela C. Buenvenida

Pilar Satellite College


51 Johnny D. Dariagan

Central Admin

Planning Officer IV

52 Edralyn Kay D. Dadivas

Central Admin

PDMIS Staff

53 Francis Victoriano

Central Admin

PDMIS Staff


Page 69

54 Joseph Francisco

Central Admin

PDMIS Staff

55 Susan O. Dangan Central Admin Director, Publication and IM

RevisedOoctober 27, 2014

CapSU Central Conference Room Capiz State University Roxas City, Capiz

Philippines