NOTE TO INSTALLER:

AUTOMATIC FAUCET

INSTRUCTION MANUAL

PLEASE GIVE THIS MANUAL TO THE CUSTOMER AFTER INSTALLATION.

0GU3046E 2008.10

Important Safeguards........Precautions........................Model Numbersand Components................

1-23

3-4

Before Use.........................How to Use........................How to Adjust.....................

55

6-7

Maintenance ......................Periodical Checking............

7-89

Troubleshooting.............Specifications.................

10-1111

Warranty ............................ 19

Get

ting

Sta

rted

How

to U

seM

aint

enan

ceTr

oubl

eS

hoot

ing

Replacement Parts......... 12-18

Rep

lace

men

tP

arts

U P C

NSF/ANSI 61

Important Safeguards (For your safety, please follow the instructions below.)

Read these Important Safeguards thoroughly before using your Automatic Faucet, and follow the precautions carefully.

After you read this Instruction Manual, keep it where it can be easily referred to again.Symbols are shown for safe and proper use of your Automatic Faucet and in order to alert you of possible personal injury and damage to your property. The symbols and their meanings are as follows.

Ignoring these symbols may cause personal injury or property damage.Warning

The items of observation are classified and described.

Some models may have different components as illustrated below.

Absolutely “Do not”. Do not install the product in high humidity area such as shower room or sauna.

Do not disassemble.

This means “mandatory”.Do not touch the area specified.

WarningNever splash water on the controller.The Automatic Faucet is an electrical appliance, this may cause the product to malfunction.

Do not strike or kick the Automatic Faucet.This may cause the product to malfunction or cause water leakage.

Do not use the Automatic Faucet at temperatures exceeding what local codes allow.It may cause product malfunction.

Do not

Controller

1

Getting S

tarted

belowlocal code

Warning

Do not touch the stop valve of the controller, the surface may be very hot.This may cause personal injury.

Do not place an item with this symbol displayed in a room with high humidity such as shower room or sauna.This may cause product malfunction.

Never attempt to disassemble, reassemble, repair or modify the Automatic Faucet, unless you are an electrician.This may cause product malfunction and electric shock.

Periodically check the piping for leakage.Ignoring this may cause property damage.

When the room temperature falls under freezing condition, give proper care to the piping to prevent product malfunction.If the piping is frozen, the components may suffer damage and leakage. Wrap the piping with heat insulation.

Always close the stop valve(s) before cleaning the strainer.Hot or cold water may flow out and cause personal injury or property damage.

(Refer to Pg. 9)

For EcoPower® model, disconnect the back-up battery connector, when the Automatic Faucet is not in use for a long period of time.

Don’t touch

Controller

Ouch!

Mandatory

Disconnect

Noleakage!

Brrrr

2

Get

ting

Sta

rted

Do not use inhumid areas

Do notdisassemble

3

(Observe the following precautions.)

Precautions

Make sure the power cord does not come in contact with the hot-water supply pipe.(In case of the thermostatically controlled mixing valve.)

High temperature may damage the product.

Occasionally turn the temperature control handle of the thermostatically controlled mixing valve to prevent buildup or sticking.Debris may form from inside of the valve, resulting in impaired performance.

Routine maintenance must be performed.

Avoid placing any objects within the detection range of the infrared sensor.May result in faulty operation.

Getting S

tarted

Model Number and Components

Item

ModelNumber

Duration ofWater Discharge

Standard

Gooseneck

Helix™

Fordham™

Axiom™

Ryohan™

TEL3GS10/60

Single Supply Faucet Thermal MixingValve Faucet

Single Supply Faucet Thermal MixingValve Faucet

TEL3GG10/60

TEL3GC10/60

TEL3GT10/60

TEL3GK10/60

TEL3GM10/60 (0.8 gpm)

10 Seconds ( TEL5 □□10 )60 Seconds ( TEL5 □□60 )

# CP = Polished Chrome

TEL5GS10/60

TEL5GG10/60

TEL5GC10/60

TEL5GT10/60

TEL5GK10/60

TEL5GM10/60 (0.8 gpm)

TEL3LS10

TEL3LG10

—

—

—

—

TEL5LS10

TEL5LG10

—

—

—

—

EcoPower® model (1.06 gpm) EcoPower® model (0.5 gpm)

Mod

el N

umbe

r

4

Get

ting

Sta

rted

Troubleshooting

P.6

P.6

P.6

EcoPower ® type

Con

trol

ler

Single Supply Faucet Thermal Mixing Valve Faucet

Sensor cord Spout connecting hose with flexible tube Spout connecting hose with flexible tube

Water inlet bracket with strainer

Water inletbracketwith strainer

Temperaturecontrol handle

EcoPower ®

Controller cover

Sensor cord

Controller cover

EcoPower ®

Spo

ut

Standard Gooseneck Helix™ Fordham™ Axiom™

Spout

Spout outlet

Hexagonal nutSensorcord

Spout connecting hose

P. 5-7

sensor part

sensorP. 5-7

sensor part

sensorP. 5-7

sensor part

sensorP. 5-7

sensor part

sensorP. 5-7

sensor part

sensor

Spout

Spoutoutlet

Hexagonal nut Sensorcord

Spout connecting hose

Spout

Spout outlet

Hexagonal nutSensorcord

Spout connecting hose

Spout

Spout outlet

Hexagonal nutSensorcord

Spout connecting hose

Spout

Spout outlet

Hexagonal nut

Sensorcord

Spout connecting hose

Spo

ut

Ryohan™

Spout

Spout outlet

Hexagonal nut

Sensorcord

Spout connecting hose

P. 5-7

sensor part

sensor

Dra

in

Ryohan™P

late

(Not

for

TEL□

GM□)

4" Plate (TN71V100S) 8" Plate (71244T8CC)

Optional Accessories (Not included)

Adjustable Wrench, Phillips and flat head screwdrivers

Nut

Lockwasher

Washer

4" Plate

Packing

8" Plate

Baseplate

PackingWasher

Wing nut

Tie bolt

Packing

O-ring

Required Tools

5

Normal Operation

Confirmation of connectors

PullCover

Sensor connector (green)

Back-up batteryconnector (white)

Before Use

How to Use

Screw

Pull

Back-up batteryconnector (white)

Sensor connector (green) Cover

Screws

How

to Use

Place your hands under the faucet.The sensor will automatically turn on the water.

Make sure all connections are made.• Sensor connector (green)

• Back-up battery connector (white)

1.

Remove your hands.The sensor will automatically turn off the water.

2.

<For single supply faucet> <For thermal mixing valve faucet>

6

Spout

Power generator

1 A turbine rotates togenerate power.

2 Electric poweris stored.

The Automatic Faucetis using the chargedpower.

3

Water supply

Controller

Controller unit

Solenoid valve

Cover

Coil

Turbine

Using the faucet 11 times a day for 5 seconds or more will fully recharge the faucet.

Turn the temperature control handle.

The water temperature has been factory set to 100°F (38°C). Depending on the conditions of both the cold and hot watersupply, adjust the temperature by turning the temperature controlhandle as necessary.

Mechanism for Hydropowered generator.The flow of water causes the turbine in the power generator to rotate, which generates electric power, and enables the Automatic Faucet to operate.

How to adjust the temperature

Adjustment of the flow rate

● Thermostatically controlled mixing valve

Temperaturecontrol handle Hot

Cold

Open

Close

Stop valve

Bits of Knowledge About EcoPower ® Model

How to Adjust

How

to U

se

The EcoPower® type must be used with the stop valve fully opened. Insufficient flow rate, mentioned on the next page, may cause power shortage resulting in consumption of the built-in back-up battery.

The flow controller regulates the flow rate to 1.06gpm (4L/min.) for TEL□G□, 0.8gpm (3L/min.) for TEL□GM, 0.5gpm (2L/min.) for TEL□L□, there is no need to adjust the flow rate.

However, if you need to regulate the flow rate because the wash basin is small or that the water supply pressure is too strong, adjust the flow rate by turning the stop valve clockwise.

Follow these instructions for daily maintenance.

Caution

Sensor part

Outlet

Use soft cloth for maintenance

Maintenance

Adjustment of the flow rate

● If you need to regulate the flow rate, make sure that the initial flow rate is more than 0.8gpm (3L/min.) for TEL□G□, 0.75gpm (2.7L/min.) for TEL□GM, 0.48gpm (1.8L/min.) for TEL□L□.

● (For TEL□G□) The water appears white with a flow rate of more than 0.8gpm (3L/min.)

● (For TEL□GM) If the water pressure is low and the water flow rate is below 0.76gpm (2.7L/min.) the back up battery will run down quickly. To test the water flow rate, run water for 13 seconds cycles into a 20 ounce bottle or container. The faucet should flow at least 20 ounces in 13 second cycles.

● (For TEL□L□) If the water pressure is low and the water flow rate is below 0.48gpm (1.8L/min.) the back up battery will run down quickly. To test the water flow rate, run water for 10 seconds cycles into a 20 ounce bottle or container. The faucet should flow at least 20 ounces in 13 second cycles.

● For general cleaningUse a damp, soft cloth to clean the spout and sensor.

● For cleaning dirtUse a soft cloth with diluted dish washing detergent. Wipe the area using a wet cloth and dry using a soft cloth. If still dirty, wipe the area with a neutral detergent and wet cloth.

● Do not scratch the sensor when cleaning.

● Avoid using anything that may scratch the spout surface.Never use polishing powder, detergent that includes coarse particles, thinner, benzine, acid or alkaline detergent, or a nylon scrub brush. They will damage the surface of the spout.

The water appears white witha flow rate of more than0.8gpm (3L/min.)

TEL□G□

20oz.(591 mL) TEL□GM

TEL□L□

Maintenance

7

Remove the drain cup unitDrain cup unit

Main drainbody

Main drain body

Drain cup unit

Cross-bar

Angle

Drain cup unit

Main drain body

Notch

Cross bar

Angle

Notch

Drain cup unit

Click!

Push the draincup in until youhear a “Click”.

Pull Firmly

Draincup part

Install the Drain cup

8

Mai

nten

ance

1. Pull the drain cup unit firmly to the drain part then release it.

2. Turn the drain cup unit clockwise (About 45 degrees)

3. Pull the drain cup upwards and out

2. Turn the drain cup counter-clockwise making the cross-bar align with the notches in the angles.

3. Pull firmly on the drain cup unit, being careful not to remove it, then release it.

4. Push the drain cup unit in.

1. Insert the drain cup into the main drain body

• If the drain cup unit does not come out, put it back, and while turning it clockwise once again, slowly pull it out.

• If the drain cup is accidentally removed, begin the process over from the beginning.

Maintenance for Drain Cup Unit (Ryohan™ Only)

Cleaning the strainer

Cleaning of the spout nozzle

Stop valve

Open

Close

Open-close tool Strainer

Strainer coverOpen Brush

Strainer

Open-close tool

Open

Close

Brush

Spout nozzle

Spout nozzle

Flow rateWhen the strainer or spout nozzle is clogged, the flow rate will decrease. Make sure to clean the strainer and the spout nozzle. Pay special attention to the EcoPower® model, since a low flow rate may result in low power generation. (see Pg. 6)

1. Close the stop valve.

2. Remove the strainer cover with the open-close tool.

3. Pull out the strainer and clean it with a brush.

4. Put the strainer back in its place.

5. Reopen the stop valve fully.

1. Remove the spout nozzle with the supplied open-close tool.

2. Clean the spout nozzle with a brush to remove dirt from the screen.

3. Set the spout nozzle back in place.

9

Maintenance

Noleakage!

Check the piping to see whether there is any leakage.Ignoring this may cause property damage.

Leakage

Water temperatureTemperaturecontrol handle

Controller

Periodical Checking

Check if the spout is loose.If the spout is loose, tighten the hexagonal nut underneath the spout.

Loose spout

For thermostatically controlled mix valve, turn the temperature control handle four or five times.Build up may form inside, resulting in impaired performance if maintenance is not performed.

Please check your Automatic Faucet at least once a month according to the following instructions.

10

Before contacting a repairman, check the following common problems and solutions. If the problem persists contact your dealer.

Problem Cause Solution Ref. page

Water doesn't run.

Water doesn't stop.

The surface of the sensor is dirty. Clean the surface of the sensor. P.7

P.3

P.6 - 7

P.6 - 7

P.6

P.6 - 7

P.6

P.6 - 7

P.5

P.5

P.9

P.9

P.7

P.3

The surface of the sensor is dirty. Clean the surface of the sensor.

There is an obstruction in front of the sensor. Remove the obstruction.

There is an obstruction in front of the sensor. Remove the obstruction.

The stop valve is turned off. Turn on the valve.

Connect the backup battery connector.

The power generator and sensor connectionare not attached.

Securely attach the connector(s).

Water supply is suspended. Wait until water supply is restored.

The strainer or the regulating screen is clogged. Clean the strainer and the regulating screen.

If water continues to run after attempting above, turn off the stop valve.

Low flow rate.Stop valve is not fully opened. Open the stop valve fully.

The strainer or the regulating screen is clogged. Clean the strainer and the regulating screen.

Water temperatureis too high.

Water temperatureis too low.

The temperature control handle is set at "H".Set the temperature control handle tothe middle point.

The stop valve connected to the cold-watersupply is not fully opened.

Open the cold-water stop valve fully.

The temperature control handle is set at "C".Set the temperature control handle tothe middle point.

The stop valve connected to the hot- watersupply is not fully opened.

Open the hot-water stop valve fully.

The hot-water supply temperature is lowerthan 120°F.

Set the hot-water supply temperatureto 120°F.

The strainer or the regulating screen is clogged.

Water temperatureis not controlled

properly. Clean the strainer and the regulating screen.

One side of the stop valve is not fully opened. Open the stop valve fully. P.6 - 7

P.9

The self-adjusting sensor may not workproperly when stained or blocked by waterdroplets.

Short detection range. Clean the sensor surface. P.7

EcoPower® model: Backup battery connectoris disconnected.

Troubleshooting

Trou

ble

Sho

otin

g

11

Phenomenon Explanation

Power supply -

-Battery life

Detection rangefrom the sensor

5-1/8" ~ 7-7/8" (130~200 mm)Sensor is self-adjusting

Water supply pressureMinimum required water pressure : 14.5 PSI (100kPa) (Flowing)

Maximum water pressure : 125 PSI (862 kPa)

Water supply connection 1/2" NPSMAmbient temperature 32~104°F (0~40°C)

Humidity Max. 90% RH

Flow rate

1.06 gallon per minute (4 L/ min.) (TEL□G□)0.8 gallon per minute (3 L/ min.) (TEL□GM)0.5 gallon per minute (2 L/ min.) (TEL□L□)

Controlled by governor

Duration time ofwater discharge

10 Seconds60 Seconds (Not Included: TEL□L□)

EcoPower ®

Specifications

TroubleS

hooting

This Automatic Faucet is equipped with a self-adjusting sensor which will automatically adjust its detection range once every 15 seconds. This sensor may exhibit the following phenomena.Note: These are implemented for safety and conservation purposes, they are not malfunctions.

After sometime water stops flowing even if your hands are still under the faucet.

The sensor activates by detecting hand movements. If your hands are not moving, it will be regarded as an ordinary object.

Even if your hands are moving, the faucet will only keep running for 60 seconds for safety and conservation purposes.

After removing hands, water keeps running.

If the sensor is stained or blocked by water droplets, the water may keep running even after you removed your hands. In such a case, the self-adjusting sensor will stop the water after 15 seconds. Always wipe off all water droplets and stains from the sensor.

12

Standard Spout Assembly

Sensor

Nozzle Assembly Set

Nut Set

Spout Mounting Kit

Nozzle Bushing Set

Flexible Tube

2

4

5

6

7

Parts Description No.

Gooseneck & Standard Spout

Replacement Parts

5

4

7

6

33

22

1

1

3

1

2

3

5

4

6

7

Standard SpoutTEL 3/5 GS10TEL 3/5 GS60

Gooseneck SpoutTEL 3/5 GG10TEL 3/5 GG60

Rep

lace

men

tP

arts

13

Replacem

entP

arts

Helix™ Spout (TEL 3/5 GC10) & (TEL 3/5 GC60)

Helix™ Spout Assembly

Sensor

Nozzle Assembly Set

Nut Set

Spout Mounting Kit

Nozzle Bushing Set

Flexible Tube

2

4

5

6

7

Parts Description No.1

32

1

7

4

5

6

3

Fordham™ Spout (TEL 3/5 GT10) & (TEL 3/5 GT60)

Fordham™ Spout Assembly

Sensor

Nozzle Assembly Set

Nut Set

Spout Mounting Kit

Nozzle Bushing Set

Flexible Tube

2

4

5

6

7

Parts Description No.1

32

3

6

7

1

4

5

14

Rep

lace

men

tP

arts

Axiom™ Spout (TEL 3/5 GK10) & (TEL 3/5 GK60)

Axiom™ Spout Assembly

Sensor

Nozzle Assembly Set

Nut Set

Spout Mounting Kit

Nozzle Bushing Set

Flexible Tube

2

4

5

6

7

Parts Description No.1

3

3

6

5

1

4

2

7

15

Replacem

entP

arts

16

Rep

lace

men

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arts

Ryohan™ Spout (TEL 3/5 GM10) & (TEL 3/5 GM60)

2

6

1

3

7

4

5

8

Drain Assembly

Ryohan™ Spout Assembly

SensorNozzle Assembly Set

Nut Set

Spout Mounting Kit

Nozzle Bushing Set

Flexible Tube

1

32

4

5

6

7

Parts Description No.

8

Single Supply Dynamo

14

2 6

8

8

7

Single Dynamo Unit 60 Sec.

Control Cover

Back-Up Battery

Dynamo HydropowerGenerator

Valve Assembly Unit

Solenoid & DiaphragmAssembly

Mounting Bracket Set

2

4

5

6

7

Screws8

Parts Description No.1

3

5

17

Replacem

entP

arts

33

Thermal Supply Dynamo

Thermal Dynamo Control Unit 10/60 Sec.

Dynamo & Flow Control Unit

Thermal Mixing Valve

Solenoid & Diaphragm Assembly

Control Cover Set

Mounting Bracket Set

Back-Up Battery

2

4

5

6

7

Parts Description No.1

3

18

Rep

lace

men

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arts

62

66

61

63

65

64

67

WARRANTY

©2007 TOTO USA, Inc. 1155 Southern Road, Morrow GA 30260Phone (888)-295-8134 Fax (800)-699-4889 www.totousa.comTOTO USA, INC. is a wholly owned subsidiary of TOTO Ltd.

Printed in September, 20080GU3046E

4. This warranty gives you specific legal rights. You may have other rights which vary from State to State or province to province.

3. This warranty does not apply to the following items:

1. TOTO warrants its products to be free from manufacturing defects under normal use and service for a period of three (3) years from the date of purchase. This warranty is extended only to the ORIGINAL PURCHASER and applies only to product purchased and installed in North America.

THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE PURCHASER. TOTO SHALL NOT BE RESPONSIBLE FOR LOSS OF USE OF THE PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY PURCHASER, OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE.EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR USE, ARE EXPRESSLY LIMITED TO THE DURATION OF THIS WARRANTY.SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS. OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.

5. To obtain warranty repair service under this warranty, you must take the product or deliver it prepaid to a TOTO service facility together with a letter stating the problem, or contact a TOTO distributor or products service contractor, or write directly to TOTO U.S.A., INC., 1155 Southern road, Morrow, Georgia 30260, (888) 295-8134. If, because of the size of the product or nature of the defect, the product cannot be returned to TOTO, receipt by TOTO of written notice of the defect shall constitute delivery. In such case, TOTO may choose to repair the product at the purchaser’s location or pay to transport the product to a service facility.

2. TOTO’s obligations under this warranty are limited to repair or replacement, at TOTO’s option, of products or parts found to be defective, provided that such products were properly installed and used in accordance with OWNER’S MANUAL. TOTO reserves the right to make such inspections as may be necessary in order to determine the cause of the defect. TOTO will not charge for labor or parts in connection with warranty repairs or replacements. TOTO is not responsible for the cost of removal, return and/or reinstallation of products.

a) Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc..

b) Damage or loss resulting from any unreasonable use, misuse, abuse, negligence, or improper maintenance of the product.

c) Damage or loss resulting from removal, improper repair, or modification of the product.d) Damage or loss resulting from sediments or foreign matter contained in a water system.e) Damage or loss resulting from improper installation or from installation of a unit in a harsh and/or

hazardous environment.f) Damage or loss resulting from acts of animals such as mice and insects.g) Damage or loss resulting from a use of abnormal power supply.h) Damage or loss resulting from abrasion of consumable supplies.i) Damage or loss resulting from frost.