aggregated information into a single browser a single browser to access multiple applications, data...
Post on 15-Jan-2016
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Aggregated information into a single browser
A single browser to access multiple applications, data stores and productivity tools
What is Portal Technology?
Public websites that were promoted as gateways to the Internet
Range of functionality (search capabilities, information directories, communication tools and news feeds)
Designed as advertising vehicles
Portal Technology in the Past
Role based permissions Targeted information Single point of access Personalized content Accessible from any device with a
web browser Open and flexible info structure
Current Portal Technology
Delivers exceptional web experience Runs a business more efficiently and reduces
costs Grows with the business Improve responsiveness Strengthen relationships with customers Out of the box solutions Improved customer experience
Benefits of Portal Technology
Out of the box solutions offer:Pre-integrated portlets Editing toolsPersonalizationMultiple languagesSearch capabilitiesAccessibility standards
Benefits of Portal Technology
Improved customer experience:Single user interface (UI) to access all of your informationSingle sign on with permissions based on log inDiscussion areasSharing of documentsShared calendarsConfigurable homepageCommunicate more efficiently
Benefits of Portal Technology
Computer-illiteracy (it’s new technology that some people may not understand)
It can be an out of the box program, such as webct, but when it is customizable and they update a version, it can become quite costly to switch everything over)
Disadvantages of Portal Technology
The Total Cost of Ownership (TCO) is how much, all expenses included, the program and maintenance costs
The TCO includes purchase/build, maintenance, sustainability and any other expenses.
How Portal Technology Saves Money
Increase customer loyalty Increase employee productivity (all of the
information is in one place / reduces information overload)
Reducing calls to the call centre (decreases support costs)
Leveraging Software as a solution (SaaS)
How Portal Technology Saves Money
Improved efficiencies Reduces costs when you buy instead of build Reduces total cost of ownership
How Portal Technology Saves Money
Questions
Jessup, Leonard. (2007). Information systems today: why is matters.Toronto: Pearson Education.
References