armaster.qxd 4/10/04 12:22 pm page 2 oxfam 2003/4

Oxfam 2003/4

ARMASTER.qxd 4/10/04 12:22 PM Page 2

Oxf

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CD video contentsInsert the CD, select a video and press play

V1 The Big Noise : collecting support for Make Trade Fair worldwide

V2 Global Campaign for Education : making progress on education for all

V3 Control Arms : a new campaign to bring the arms trade under control

V4 WEMA : working for the rights of street children in Kenya

V5 Supporting Nepal : Trailwalker participant Tori Ray

V6 Living positively : the work of ‘Lifeline Rape Crisis’ in South Africa

V7 Saving lives : protecting communities in Uganda.

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g villages, towns, countries. Connecting individuals who live thousands of miles apart. And from.

Images on front/backcover and left:New lessons from old bottle-tops.

In Kibera, Kenya’s biggestshanty town, children are

learning to read and write withteaching aids recycled from old

bottle-tops. This year, Oxfam hasprovided Mashimoni Squatters

primary school with much-needed textbooks and paid the salaries of 12 trainee

teachers recruited within Kibera. Oxfam isalso supporting communities as they lobby their

government for improved services.

Contents02 A year of change around the world

04 Working for fairer trade

06 Working for the right skills

08 Working for a safer world

10 Working for the right to be heard

12 Working for equality

14 Working for better health

16 Working to save lives

18 2005 Working to overcome poverty

20 The year in pictures

22 Our finances

23 Acknowledgements

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Changing lives around the world

Bangaloreto

Bolton, fromTokyo to Tajikistan, this community is changing lives. People across the world are c

Working for fairer trade

This year, millions of campaigners from poor countrieshave joined forces with supporters in rich countries.We’ve seen incredible results. Some actions have madeworld headlines. Others have happened quietly behindthe scenes. All of them have moved us closer to a worldwhere trade is a powerful force for lasting change inpoor countries. We pick up the story in Mozambique.


This year, millions of campaigners from poor countrieshave joined forces with supporters in rich countries.We’ve seen incredible results. Some actions have madeworld headlines. Others have happened quietly behindthe scenes. All of them have moved us closer to a worldwhere trade is a powerful force for lasting change inpoor countries. We pick up the story in Mozambique.

➔ See page 4

Working for the right to be heard

People living in poverty often have no say indecisions that affect their lives. Oxfam issupporting them to speak out and be heard intheir own countries and internationally. And campaigners are demanding that richcountries do more to bring about change.

Working for equality

The majority of the world’s poorest people arewomen. More than 70 per cent of women live onless than one dollar a day. With support fromOxfam, and each other, many women have begunto take control of their lives and to challenge thenegative views that keep them in poverty. Women such as Menuka Paudel in Nepal.

We work in three, often inter-linking,categories: saving lives throughemergency relief, development, andcampaigning to achieve lasting change.

Shown here is an introduction to some ofthe most important areas of our work.

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Working for the right skills

Most people living in poverty have clear ideasabout how to overcome their problems. They simply lack the resources needed to put theirideas into practice. That's where Oxfam comes in– linking the necessary funding, education, andpeople needed to get things moving forward. This year, Carol Symsun was one of those people.

Working for a safer world

Every year, throughout the world, roughly half amillion men, women, and children are killedthrough armed violence – that’s one person everyminute. Conflict is also keeping thousands ofpeople in poverty. But in countries such asRwanda, things have started to change.

Working to save lives

An estimated 30 million people a year are forcedto flee their homes because of conflict andnatural disaster. Oxfam is ready to respond toemergencies and, where possible, is working withcommunities in vulnerable areas, so that they areprepared for when disaster strikes.

Working for better health

In many countries affordable health care is oftenunavailable. And if you’re poor, you’re more likelyto be in poor health – often because of illnesses,such as malaria or diarrhoea, which could easily beprevented. We’re helping people to improve healthservices, respond to HIV/AIDS, and provide waterand sanitation facilities to help reduce disease.

➔ See page 6 ➔ See page 8

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➔ See page 14 ➔ See page 16


The Big Noise petition…Make Trade Fair has taken somegiant steps forward this year. The Big Noise petition collectedglobal support from millions ofpeople on its way to the World TradeOrganisation’s (WTO) ministerialmeeting in Mexico. But before itreached Cancún in September, it went on a bit of a journey.

One of the most unusual methods ofcollecting signatures was the ‘tradetrain’ in Mozambique. The traincarried 500 campaigners – includingsome of the country’s best-knownmusicians – who collected signaturesfor the Big Noise at each stop. The eight-hour journey ended withan open-air concert in Cuamba. But the Big Noise journey went on.

took a train ride in Mozambique…Andrew Stockwell is manager ofWastesaver, Oxfam’s clothingrecycling depot in Huddersfield. In early 2003, he received a call from Maria Wilson, who wasorganising the first-ever Oxfam shopat the Glastonbury festival. Maria needed help to make the shop a success. Andrew obliged,providing her with a van-load ofcarefully selected clothing thatfestival-goers would love.

picked up some clothes in Huddersfield…

Oxfam shops are avital part of ourfundraising work,with income growingby a staggering 8% in 2003/04


“Seven out of ten people inMozambique are peasant farmers.The Big Noise petition of the MakeTrade Fair campaign is rekindlinghope because the farmers havefound a voice and we musiciansare playing our role.”

Jeremiah Nguenha, singer,Mozambique

From Mozambique…

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…to Cancún

“In the past, rich countries madedeals behind closed doors withoutlistening to the rest of the world.They tried again in Cancún, butdeveloping countries refused tosign a deal which would fail theworld’s poorest people.”

Phil Bloomer,Head of Advocacy, Oxfam

stopped off at Glastonbury…Despite being a major sponsor at theGlastonbury festival for more than adecade, Oxfam had never before had a shop on the site. No one could have anticipated its success.The shop took more than £9,000over the four days, and played animportant role in collecting a total of 35,000 signatures.

before arriving in Cancún…Just two months later the Big Noisewas presented at the WTO meetingin Mexico. The tireless work ofsupporters, southern activists, staff,and volunteers in the run up toCancún meant that Oxfam presentedmore than three million signatures.For the first time, poor countries –backed by campaigners from aroundthe world – stood together againstrich countries and refused to acceptan unfair deal on world trade.

with world-wide consequences The Cancún talks collapsed. But thanks to the resulting mediacoverage – and the lobbying andcampaigning of Oxfam staff,supporters and other campaigningorganisations – there is now agroundswell of popular outrage atunfair trade. More and moredecision-makers, politicians, andinfluential people are convinced ofthe need to make trade fair. (Shown above are members of rock band Coldplay).

V.1 Press play see how Make Trade Fair has beenworking across the world

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No one should beprevented frommaking a living.Getting farmers a fairdeal is an importantpart of our on-goinglivelihoods work andour campaigning

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Working for the right skills

Carol Symsun planted some seeds...Carol Symsun is a volunteer assistantat the Gloucester ‘Super Savings’Oxfam shop. Carol has also tendedand watered thousands of seedlingsto sell in the shop. So far she’s raised£1,250. Carol is one of 27,000 shopvolunteers – each working tirelesslyin our 850 UK shops and raisingmillions of pounds for projectsaround the world.

that have grown aloe vera in Honduras...Gertrudis García is foundingmember of a women’s group inHonduras that’s growing aloe verafor soap making. Through localpartner organisation COMUCAP,Oxfam has helped Gertrudis toimprove her business. This yearwe’ve provided equipment, training,and funding. With the money shereceives from selling soap, Gertrudisis able to buy food for her family,and pay her children’s bus fares so

that they can go to school.

With training andsupport from Oxfampartners, GertrudisGarcia is making aliving by turning aloevera plants into soap in Honduras

Investing in people isa sure way to createan opportunity for asustainable livelihood,whether it is trainingsomeone to run abusiness or providingan education

From Gloucester…

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“I get more out ofvolunteering than I’ll ever be able to give back… it inspires me to know that themoney raised from myseedlings, could provide cleanwater for people, or even buyseeds so that they can start their own vegetable garden.”

Carol Symsun,shop volunteer, Gloucester


…to Malawi

“Helen gives us counselling andencouragement. She advises us about life, about HIV/AIDS,and many other things.She encourages us not to stopgoing to school, but to continuewith our education.”

Martha, Malawi

vegetable gardens in Malawi…In Malawi, kitchen vegetablegardens have become an importantway of meeting the increasednutritional needs of people who areHIV positive – often housebound byillness. These gardens are designed toensure that each family can have ahealthy diet – regardless of poverty.Any surplus vegetables can be sold,and the money used to buy extrafood and other necessities. We’vebeen providing the seeds, tools, andtraining needed to enable families tokeep kitchen gardens.

and an education for MarthaMartha lives in Malawi. She is 13 years old. Her parents died fromAIDS-related illnesses, leaving her to care for two younger sisters. With this huge burden ofresponsibility, Martha thought thatshe would have to give up going toschool. But with counselling,

encouragement and support from Helen, an Oxfam-trainedvolunteer, Martha has been able tocontinue her education and copewith her new responsibilities. Oxfam is providing 920 householdsaffected by AIDS in the region with similar support.

V.2 Press play: Oxfam is part of theGlobal Campaign for Education,demanding education for all children by2015. See how it’s working worldwide

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Dr Mamode clicked his mouse…On 9 October 2003 Oxfam, inpartnership with AmnestyInternational and InternationalAction Network on Small Arms,launched a major campaigndemanding that the internationaltrade of arms be brought undercontrol. Nizam Mamode is one of200,000 people who visited theControl Arms website in 2003 andsigned up to the Million Facespetition. This groundbreakingcollection of names and faces isalready a vital tool in the campaignfor tougher controls on theinternational arms trade.

From London...

“Working as a surgeon inRwanda in 1994, I saw howsmall arms can fuel violence,and the appalling consequenceof conflict. So I've signed up toOxfam's Million Faces petitioncalling for tough internationalcontrols on arms.”

Dr Nizam Mamode

and joined the Control Arms campaign…

V.3 Press play: In 2006 the MillionFaces petition will be presented atthe United Nations conference onSmall Arms. See how the ControlArms campaign began in London

On an international level, ControlArms is demanding that the world’sgovernments sign up to a globalArms Trade Treaty. This legally-binding agreement would ensurethat all governments control theirarms trade to the same basicinternational standards. In short, it would help to stop the sale ofweapons to indiscriminate killersand human rights’ abusers.

�

In today’s conflicts,most of the peoplekilled are civilians,almost half of themare children

Working for a safer world

There are an estimated 639 millionsmall arms and light weapons inthe world today – and eight millionmore are produced every year

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Oxfam has been training communityleaders, like Bernard Mugabo, to ensure that they can deal withdisputes peacefully and effectively.We are doing this work with 50 localcouncils across Rwanda.

to build a peaceful futureWe’ve also been working inpartnership with local councils inRwanda to ensure that the needs ofthe poorest people in thesecommunities are met. Oxfamprovides the grants, but councilmembers from differentbackgrounds are working togetherto decide where the money should be spent. This approach to ourgrant-making work is not onlyreducing poverty, but also buildingstrong,working relationshipsbetween local council members from different backgrounds.

As well as lobbying at aninternational level, Oxfam hasprovided training and small grants tolocal projects that help to build peaceand tackle poverty. In Rwanda, tenyears on from the genocide in 1994,

which will help Bernard Mugabo…

“I believe the genocide couldnot have begun if things hadbeen as they are now. Now weare one and we would say,‘we will not let you divide us’.”

Bernard Mugabo

...to Rwanda

More than 200,000people have clicked on www.controlarms.organd joined the Million Faces petition.Have you?

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From Salisbury…

A letter sent from Salisbury…Audrey Short is one of 100,000people who wrote to Gordon Brown,asking him to increase Britain’soverseas aid budget. The 00.7Campaign united organisations andpeople from all communities andwalks of life: public figures,celebrities, and Oxfam supporters.The message was clear – increase UK spending on overseas aid to 0.7 per cent of Gross DomesticProduct (GDP).

convinced Gordon Brown toincrease overseas aidGordon Brown announced a £1 billion increase in Britain’soverseas aid in June 2004. He alsoset a longer-term goal for Britain toreach the UN target of 0.7 per centof GDP by 2013. This £1 billionincrease could provide 14 millionmore people with clean water,prevent the deaths of 250,000 underfive, and enable two million morechildren to go to school.

“I thank the churches, faithgroups and non-governmentalorganisations for theirrepresentations that we shouldraise spending on aid.”

Gordon Brown,Chancellor of the Exchequer

“Although I don’t really considermyself a ‘campaigner’, I wrote toGordon Brown because I felt sostrongly about the issue ofoverseas aid. I’m surprised andpleased that campaigning canachieve such positive results.”

Audrey Short, Campaigner

Real change willonly come when largenumbers of peopledemand it, in richcountries as wellas poor

Working for the right to be heard

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…to Kibera, Kenya

Meanwhile, a women’s group gotheard by their local council...Women in Bamako, Mali are makingchange happen through support andtraining from Oxfam partnerorganisation, OMAFES. Today, aswell as running a credit and loanscheme, small businesses, andliteracy classes, women’s groupmembers have gained the selfconfidence and negotiating skillsthat have enabled them to take a full and active part in their localcouncil meetings and decisionsaffecting them.

while the people of Kibera wereheard by their governmentPeople from Kibera formed acoalition with groups from acrossNairobi’s shanty towns, and arecampaigning with others in theGlobal Campaign for Education.We’ve seen some exciting progress. In 2003, the government abolishedprimary school fees for all children.And earlier this year, the Kenyangovernment announced an end tocompulsory school uniforms.

“No matter how powerful you areas an individual, you need to bepart of a group to succeed.The group gave us the unity andstrength to get a piece of landfrom the local council, for theWomen’s Association. Now we’reraising the money to build anoffice. The land was the first stepand was achieved through whatwe learned in our group.”

Keita Nene Dakite, Mali

V.4 Press play: See how WEMA, an Oxfampartner in Kenya, is helping street-childrenin Mombassa to get off the streets and berecognised by the government

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In early 2004, morethan 100,000 peoplewrote to Gordon Brownto ask him to increaseBritain’s spending on overseas aid to 0.7 per cent of GDP

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From Nepal…

women are taking action…Oxfam has been working in villagessuch as Basamadi to help women tounderstand their legal rights, andhave the confidence to use them.Several women now have plans tostand in local and district elections –giving them a voice in decision-making processes that affect women,so that they can push for change. We are also working with partnerorganisations to help young womenunderstand the risks of beingabducted and trafficked.

to challenge tradition…With support from Oxfam, womenin Uttar Pradesh, India are takingaction to protect themselves againstabuse. Earlier this year, volunteersfrom the Mahoba district organiseda bicycle tour to take the messageabout stopping violence againstwomen to rural areas. The fact that they had learned how to ridebicycles was also a challenge totraditionally-held views aboutwomen’s mobility in the region.

Around the world…For most Nepalese women life is aconstant struggle. But poverty is onlypart of the problem. Traditionalviews and practices mean that often women are living in fear ofviolence and abuse at home. Some are even being sold ascommodities, trafficked into forced prostitution in India.

Whether it is providingrefuge from domesticviolence, or offeringlegal rights advice,we work to overcomediscrimination in all its forms

Working for equality

“Women weren’t interested inpolitics before. But with the help of Oxfam and the Women’sSkill Creation Centre we knowwhat our rights are, and how touse them.”

Menuka Paudel,Basamadi village, Nepal

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…to Scotland

to defend their rights…Here in the UK, as elsewhere,economic policies sometimes stillplace women at a disadvantage. So, as part of our UK PovertyProgramme, Oxfam is supportinggroups who are campaigning, at bothnational and local level, to ensurethat women’s needs are taken intoaccount in policy-making andbudgeting processes.

“I found meeting and workingwith women in South Africa soinspiring. Their knowledge andinnovation ensured I returnedwith information and ideas thatwill be invaluable to our work inScotland. Many, many thanks.”

Kay Simpson, ScottishWomen’s Budgeting Group

V.5 Press play: Trailwalker UK is an annualevent organised by Oxfam and the GurkhaWelfare Trust, to raise funds for projects inNepal and beyond. In June 2003, 200 teamsraised a total of £500,000 in sponsorship –an amazing achievement. Tori Ray was oneof the participants. She recently visitedNepal to see Oxfam’s work in action

�In 2003, Trailwalker UK raised an amazing£500,000. Be part ofnext year’s event: visitwww.oxfam.org.uk/trailwalker

and support each otherIn April 2004 we organised a‘gender-budgeting’ exchange visit toSouth Africa. Representatives fromScottish local governments and non-governmental organisations,met with their counterparts in South Africa, to learn from theirexperiences of campaigning forwomen’s rights.

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Working for better health

From Tajikistan…

Good health available on tap…Before Oxfam began working in theKhatlon region of Tajikistan,Pardahol Nomratova did not haveclean drinking water. Along withmost people in Bahor village, she hadto collect her family’s drinking waterfrom open irrigation canals andrivers. Since November 2002, an estimated 8,000 people havebenefited from our work.

Oxfam worked with localcommunities to install 200 handpumps in Khatlon, and providePardahol and thousands of otherpeople, with clean, safe, drinkingwater. We’ve also trained local people to raise awareness about how to avoid water-related illnessessuch as diarrhoea, typhoid fever, and hepatitis.

“Most people in this village usedto get their water from theirrigation channels. It was easyto reach but really hard to drinkbecause it’s so dirty, the smell isterrible, and so is the taste.”

Pardahol Nomratova,Bahor village, Tajikistan

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…to South Africa

over the phone…This year, Oxfam helped to fund the‘Lifeline Rape Crisis’ telephonecounselling service inPietermaritzburg, South Africa. With our support, this localorganisation has been able to recruitand train 12 HIV/AIDS counsellors.The service offers confidentialsupport and advice for women who think they may be HIV positive or who have been diagnosed HIV positive.

around the corner…In Georgia, a simple health scheme isproviding people with basic healthcare and essential drugs. For Ghaghu Darsania and herfamily, this means they can now see a doctor in a local clinic. Ghaghu used to have to travel 20 kilometres to reach the nearestdoctor. Since June 2003, Oxfampartners have set up or rehabilitated27 health clinics in west Georgia –one of which is in Ghaghu’s homevillage of Natsatu. Once a family hasjoined the health scheme for amonthly fee of $1, they receive freemedicines and health care, and, withthe agreement of the community, thepoorest people pay no fee. Nowfamilies can get the care they need –without having to travel longdistances or pay extortionate prices.

V.6 Press play: See how counsellors from ‘Lifeline Rape Crisis’ are helping people in South Africa to cope with being HIV positive

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Since June 2003,Oxfam has refurbished27 clinics in westGeorgia to providelocal people withaffordable health care

Every day 37,000people die frompreventablediseases. Everyonedeserves basichealth services, cleanwater and sanitation

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“I have talked my neighboursinto becoming members of the[Oxfam] health scheme, as Ithink we receive excellent healthservices and medicines for thewhole family, for a minimal fee.”

Ghaghu Darsania,Natsatu village, Georgia


From Bam…

“Oxfam is looking to hire localstaff to work with us but when weask for a local engineer or workerwe get the same poignantanswer, again and again:‘They were killed in the quake’.”

Allan Bell, Humanitarian Co-ordinator, Bam earthquake

On 26 December 2003, a massiveearthquake measuring 8 on theRichter scale, tore through the city ofBam, Iran. Tens of thousands ofpeople were made homeless. 41,000 people were killed. Oxfamwas there, responding immediately.Within five days, we had sent£50,000 worth of water equipmentto the region – water tanks, tapstands, pumps, toolkits, and waterpurification chemicals. Our rapidresponse saved lives.

Often disasters can’t be stopped… but Oxfam is ready…Oxfam's emergency warehouse inBicester, near Oxford, is the largeststore of emergency equipment in theworld. Six full-time staff are on call24 hours a day, ready to respond at amoment's notice. It’s this readinessthat allowed us to respond soquickly in Bam. Much of thisspecialist equipment has beendesigned by our own Public HealthTeam. The Oxfam bucket, tank, andfeeding kit are examples ofequipment designed by Oxfam andnow in use by other relief agenciesaround the world.

regardless of headlines… The Bam earthquake made theheadlines. But there are many otheremergencies that happen, with littleor no media coverage, andconsequently little chance of majorresponse from the general public. Inthese situations, we rely on thegenerosity of our supporters, as wellas government donors such as theUN, ECHO and DFID. So when severe droughtin southern Mauritania leftthousands of families with noharvest, no food, and no income,Oxfam was able to respond.

gary Iveson

Working to save lives

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…to Uganda

to save and protect lives…And in Kitgum, Northern Uganda, an 18-year-old conflict has created adesperate situation for the Acholisociety. Regularly, militia groups raidvillages, and abduct children toincrease their numbers. Each night,up to 20,000 people (75 per cent ofthem unaccompanied children)journey five miles into Kitgum –preferring to risk the dangers ofsleeping on the streets to those ofstaying at home in their villages.Each night, Kitgum’s population

can increase by 50 per cent and until recently the local people hadbeen left to clean up every morningwhen the “Night Dwellers” left.Now, Oxfam is providing shelters,clean water and sanitation, as well as teaching people about health and hygiene. Of course this work will also benefit the people of thetown. We are also working withothers, advocating for the protection of civilians and findingsolutions to the conflict.

V.7 Press play: The pictures above are of thejourney that these people take every night tofind some safety. Find out more about howOxfam is helping this struggling communitymake life a little more bearable

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Oxfam's emergencywarehouse in Bicester,near Oxford, is thelargest store ofemergency equipmentin the world

Oxfam responds toemergencies in over40 countries everyyear. As well as naturaldisasters, manyemergencies arecaused by conflict

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2005 Working to overcome poverty

An end to wishful thinkingOur work with those living inpoverty has shown us that matters ofhealth, education, equality,livelihoods and conflict are ofteninextricably linked. It’s no gooddealing with one without dealingwith the other. To overcome poverty– to actually end it – we need toaddress them all.

An end to broken promisesIn 2005, we’re turning ourcampaigning attention to theMillennium Development Goals(MDGs) drawn up by the UN in2000. The political events of 2005mean that there is a uniqueopportunity for a breakthrough.

An end to poverty and sufferingWith enough public pressure,politicians could change policies ontrade, debt and aid, which wouldchange the lives of 800 million women,men, and children living in poverty.

1. Eradicate extreme poverty and hunger

2. Give all children a primary education

3. Promote equality between women and men

4. Reduce the number of children who die before their fifth birthday, by two thirds

5. Improve the health of women, particularly duringpregnancy and childbirth

6. Halt and begin to reverse the spread of HIV/AIDS,malaria, and other diseases

7. Improve environmental sustainability, including clean, safe water supplies

8. Ensure that rich and poor countries work inpartnership on trade, aid, debt, and technology

The UN Millennium Development Goals are to:

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“Next year offers campaignersa series of unique influencingopportunities. We owe it to thepeople living in poverty tograsp this chance and makethe most of it.”Owain James,Campaign manager, Oxfam

What makes 2005 so important?• The G8 summit – a meeting of

the world’s richest countries – iscoming to Britain and will be inScotland from 6 – 8 July

• In September, the UN Heads ofGovernment MillenniumDevelopment Goals Summit willmeet in New York to assessprogress five years on from theiroriginal agreement

• The UK takes over the presidencyof the European Union on 1 July

• The UK government’s AfricaCommission will report back in April

The Millennium DevelopmentGoals CampaignThe MDGs are a set of targets thataim to halve the number of peopleliving in poverty by 2015. But theworld leaders that signed up to thegoals in 2000 are making slowprogress. Oxfam will be campaigningfor action on a range of issues leadingup to, and during 2005, including:• Dropping unpayable debt;• Getting other countries to follow

Britain’s example and increasetheir global aid budgets

• Make trade rules work for thepoorest people

• Call Britain to pledge more fundsto the Education For All FastTrack Initiative

Make Poverty History coalitionOxfam is not alone in making thesedemands. We’re part of a powerful,international coalition. Building onthe successes of Jubilee 2000 and the Trade Justice Movement, it will bring together hundreds oforganisations, and millions ofpeople, with one call: Make Poverty History. Visit www.makepovertyhistory.orgto find out more.

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For the latest on the MillenniumDevelopment Goals Campaign,visit www.oxfam.org


The year in pictures Working with others to overcome poverty and s


suffering through the most effective, appropriate and enduring solutions.


Where the money comes from

TRADING

Gross Income £112.1m

Fundraising Costs£18.9m

Net Income£93.2m

Contribution83%

Contribution26%

Gross Income £66.2m

Trading Costs £49.3m

Net Income£16.9m

FUNDRAISING

Government and other agencies£35.8m

Purchased goods£9.2m

Donations £76.3m

Donated goods£57.0m

Total Net Income £117.5m (inc. a total of £7.4m gifts in kind and miscellaneous income)

Transfer from reserves £2.7m

£120.2m

2003/04

Shop successUnrestricted income from our shops,including shop-donations, grew by 8%to £17.6 million. This was achieved bythe real growth in shop sales, principallybecause of the strong growth in books

(+9%) and new products (+2%).Our new products range was the mostprofitable one we have had for over adecade, and provides a platform formore growth next year.

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Management and administration

£6.0m (5%)

Support costs £15.4m (13%)

Right to equity (gender and diversity) 5%

Right to be heard 9%Basic social services 12%

A sustainable livelihood 22%

Life and security 34%

Expenditure £120.2m

And where the money goes

Alternatively, our spending can be split into the three

main areas of our work:

➔ £50.4million on development work,

➔ £33.9 million on humanitarian (emergency) work,

➔ £10 million on campaigning and education.

Special thanks to

The European Union Department for International Development

The United Nations Community Fund

Oxfam acknowledges funding from the Community Fund of £182,000 for HIV/AIDS in India, £235,000 for education in Mozambique, and£190,000 for UK Poverty. Oxfam acknowledges funding from the Commonwealth Education Fund (CEF) of £0 (2002/03: £72,000) andspent £45,000 (2002/03: £0) on CEF funded projects.

We would like to thank the following generous supporters: The Diana, Princess of Wales Memorial Fund; Sigrid Rausing Trust; The SylviaAdams Trust; Entwicklungshilfe-Klub; States of Jersey Overseas Aid Committee; The DG Charitable Trust; Tomlinson’s Third World Trust;The Co-operative Bank; Northern Foods; Prospect; Bettys & Taylors of Harrogate; The Royal Bank of Scotland plc; Trade plus Aid;Cafédirect; Webmart; Exel; Renault F1 Team; The Good Gifts Catalogue; Mahindra BT.

£6 million was spent on management and administration of the charity, and £15 millionon support costs (staff supporting, monitoring and managing the programme).

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Produced by Oxfam inhouse creative services.Photo credits: Annie Burgeroth, Paul Galagher, Bruce Crother, Crispin Hughes, Ami Vitale, Laura Pallut, VOX, Karen Robinson, Richard Hamilton, Leo Saunders,Jane Beesley, NASA. Our special thanks to the staff, volunteers and partners around the world who contributed their photos and stories.

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Oxfam works with others to overcome poverty and suffering

www.oxfam.org.uk

Chair: Rosemary ThorpVice Chair: Dino AdrianoHonary Treasurer: Frank KirwanDirector: Barbara Stocking CBE

Oxfam GB is a member of Oxfam International. A company limited by guarantee and registered in England No. 612172.Registered office: 274 Banbury Road, Oxford OX2 7DZ. Registered charity No. 202918. © Oxfam inhouse. 2254


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