© 2014 sociometric solutions all rights reserved. ben waber sensing best practices

37
© 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

Upload: fabiola-halsted

Post on 31-Mar-2015

213 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

Ben Waber

Sensing Best Practices

Page 2: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

“You can’t manage what you can’t measure”

– Peter Drucker

Page 3: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

Largely unsolved for people

Page 4: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

Approach

analytics

Page 5: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

A Regular Day

Page 6: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

Page 7: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

Page 8: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

Page 9: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

Generating Data

Page 10: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

62%

38%

12%

88%

21%

79% 29%

71%

Speaking Time

Page 11: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

Turn Taking

21%

79% 29%

71%

62%

38%

12%

88%

Page 12: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

Interactivity

62%

38%

88%

38%

79%

71%

Page 13: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

Posture

30◦

Page 14: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

Energy Level

30◦

9 AM 10 AM 11 AM 12 PM 1 PM 2 PM

Page 15: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

Digital Data

30◦

9 AM 10 AM 11 AM 12 PM 1 PM 2 PM

Page 16: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

Tone of Voice

Page 17: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

Speaking Speed

Page 18: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

Volume

Page 19: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

Organizations

Page 20: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

Sociometric Badge

Infra-Red (IR) TransceiverAccelerometer

Microphone

Bluetooth

Page 21: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

A/B Test Everything

Page 22: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

Page 23: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

Page 24: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

Case Study

Page 25: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

Page 26: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

Energy

8-11am 11-1pm 1-3pm 3-5pm

-22%

-8%

-20%

-8%

Activity levels by time of day

Page 27: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

Engagement

Change in employee engagement

-45%

Page 28: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

Exploration

Before After

30%47%

Before and after redesign

Page 29: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

Perspectives

Page 30: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

Remote Work

Page 31: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

Page 32: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

A Primer on Programming

Page 33: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

Remote Work Effect

Congruence Gap0

10

20

30

40

50

60

Co-locatedRemote

Perc

en

tag

e o

f D

ep

en

-d

en

cie

s

Page 34: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

$150M/year

Page 35: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

Gender @ Work

Page 36: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved. Photograph by Stock Connection Blue/Alamy

Page 37: © 2014 Sociometric Solutions All Rights Reserved. Ben Waber Sensing Best Practices

© 2014 Sociometric Solutions All Rights Reserved.

[email protected]