© 2012 . contents 3 business concept 4 competitive advantages 5 goods turnover dynamics 6 geography...
TRANSCRIPT
© 2012 WWW.GD-GROUP.COM.UA
© 2012 WWW.GD-GROUP.COM.UA
Contents
3 Business Concept4 Competitive Advantages5 Goods Turnover Dynamics6 Geography7 Brand Portfolio8 Resources9 Organizational Structure10 Customer Service Process Flow Diagram11 Automation and Control of Sales Representatives’
Activities12 Logistics Automation13 Warehouse Logistics14 Human Resources Management 15 Contacts
“By achieving the highest quality of the services we provide, we improve your quality of living”
© 2012 WWW.GD-GROUP.COM.UA
Business Concept
Key customers
oMajor suppliers with a sales
team managed jointly with the
distributor (integrated sales
department)
Key product
oSaleoLogistics
Key competenceso Sales management Logistics managemento Finance managemento Advanced infrastructureo Ability to synergize businesses
Key values
oOpen relations with partners oConfidential relations in the team
© 2012 WWW.GD-GROUP.COM.UA
COMPETITIVE ADVANTAGES
o Clear planning and reporting process
o Formalized business processes
o Work with well-known prominent brands
o 65% coverage of Ukrainian active customer base (FMCG)
o Technological innovations in logistics and accounting
o Strong team of managers
o 15 years’ experience in the Ukrainian FMCG market
o Ability to synergize businesses
© 2012 WWW.GD-GROUP.COM.UA
Goods Turnover Dynamics in 2000-2011
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o Dnipropetrovsk, Zaporozhye, Krivoy Rog, Kirovograd, Melitopol, Dniprodzerzhynsk, Pavlograd, Nikopol;
o Kharkov, Sumy, Shostka;o Lugansk, Donetsk, Mariupol, Kramatorsk;o Kiev, Vinnitsa, Chernigov; o Odessa, Nikolaev, Kherson, Balta, Izmail;o Sevastopol, Simferopol, Feodosiya, Yevpatoriya, Kerch, Yalta,
Krasnogvardeyskoye, Djankoy;
Geography
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BRAND PORTFOLIO
FOOD
NON FOOD
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RESOURCES
Territory 14 regions in Ukraine
Staff 2070 employees
Transport
220 vehicles
100 vehicles
Warehouse area43,200 sq. m
Office area3,000 sq. m
Retail outlet coverage 47,363 retail outlets
© 2012 WWW.GD-GROUP.COM.UA
ORGANIZATIONAL STRUCTURE OF MANAGEMENT
General Director of Grand Distribution Management Company
SalesDepartment
Finance Department
Logistics Department
IT DepartmentStaff
Management Service
Legal Department
Internal Audit Unit
Business unit 1
Business unit n
Business unit...
Business unit 3
Business unit 2
© 2012 WWW.GD-GROUP.COM.UA
Submission of requests to
the OS, posting of
expenditure invoices
Uploading data in the accounting
system
Processing received orders,
creation and optimization of
traffic routes
Uploading data in the OS
Receipt of documents at
the warehouse,
order picking
Loading the delivery vehicle
Product delivery to the customer
CUSTOMER SERVICE PROCESS FLOW DIAGRAM
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AUTOMATION AND CONTROL OF SALES REPRESENTATIVES’ ACTIVITIES
Smartphone:•Visits to retail outlets according to a scheduled route
•Taking customer requests on-line
•GPS
List of retail outlets
Outlet priority in the route
Office
Outlets
Scheduled routes
Route
ANTOR Logistic Master:•Planning routes based on specific criteria with maximum efficiency•Optimum route for maximum work time efficiency
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AUTOMATION OF LOGISTIC PROCESSES
Warehouse
Order priority in the trip
Outlets
Scheduled trips
List of requests with parameters
Scheduled routes and trips
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WAREHOUSE LOGISTICS
FIVE-TIER GOODS STORAGE SYSTEM
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Grand Distribution’s operations are guided by the understanding that people are the most important resource.
We work with over 2000 successful specialists who are the main element of the Company’s success formula. It is the staff’s continual improvement that ensures development and prosperity of our Company.
Clear staff management standards are in place in the Company. They include:
•Recruitment and adaptation •Staff evaluation•Training and formation of candidates pool •Employee incentive systemWe strive to be the best in our business, and for this reason we
continue looking for new talented employees with a great personal and professional potential, ambitious and reliable people ready to pursue their aims.
We are improving to create a company in Ukraine which can make our shareholders and partners, investors and employees proud, which can make Ukraine proud.
HUMAN RESOURCES MANAGEMENT
© 2012 WWW.GD-GROUP.COM.UA
Ukraine, 49130,
80 Berezinskaya str., Dnipropetrovsk city tel. (0562) 31-24-14, 790-40-41tel./fax 31-24-00email: [email protected]
Web: http://gd-group.com.ua