© 2011 net expat ® - . all right reserved. any representation, adaptation, exploitation,...
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© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.
SPOUSAL/PARTNER SUPPORTSPOUSAL/PARTNER SUPPORTBEST PRACTICES BEST PRACTICES
AND KEY SUCCESS FACTORSAND KEY SUCCESS FACTORS
Alain Verstandig - President NET EXPAT Group
Chicago, September 13th 2011
© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.
© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.
Corporations vs. Spouse visionCorporations vs. Spouse visionHow to balance resources with expectations?
Aware of the need to do something
Tighter budgets Multiple decision makers
(business lines, host locations)
Tested “split family” but it doesn’t work
Spousal assistance: “Cash” or “support”?
More working spouses Lower expat packages
(second income needed!) Stretch on families
(commuting, split family) More demanding and
results oriented Increasing female expats
(with male spouses)
Spouses/partnersSpouses/partnersCorporationsCorporations
© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.
Dual Career: Permits international survey 2009Dual Career: Permits international survey 2009
Employment status of spouse prior to expatriation
source Permits Foundations 2009:- 200 employers- 122 nationalities- 117 countries - 3300 expat spouses
© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.
source Permits Foundations 2009
Aspiration to work abroad…
Dual Career: Permits international survey 2009Dual Career: Permits international survey 2009
© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.
Importance of having the choice to work abroad
Dual Career: Permits international survey 2009Dual Career: Permits international survey 2009
source Permits Foundations 2009
© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.
TThe nature of “spousal assistance” over timehe nature of “spousal assistance” over time
20 years ago: … anecdotal
5 years ago: mostly cash allowance (flat screen TV syndrome)
Today: mostly support oriented (cash allowance disappearing)
Successful spousal assistance = recognized as a competitive
advantage by most corporations
Permanent transfers: used as a mean to ease international
recruitments
© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.
Expat partner assistance is offered today by 62% of corporations in the US 70% of corporations in the EU
Recognition of non-married partner: 39% US vs. 77% EU Overall trend: less support offered in ”cash”
expensive (need to be grossed it up) money does not solve the dual career issue
What do corporations offer? What do corporations offer? Source: KPMG, Global Assignment Policies and Practices survey 2011
© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.
Why is it difficult to find a job abroad?Why is it difficult to find a job abroad?Studies
Conjunction of multiple specific challenges:
0,1% to 5% of the local job market is open to foreign nationals
No structured communication media for Job Ads relevant to
foreign nationals
Lack of local network and contacts for the expat spouse
Local standards are different: Resume/CVs, interviewing techniques,
negotiation techniques … A job ad is far from enough!
Spouse are often over-qualified, but lacking local experience
Work permits, availability of child care.
© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.
Misleading impressions in a new job marketMisleading impressions in a new job marketCultural differences
Hidden Part
Visible Part
Looks increasingly similar
Still differs very much!!!
© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.
Example of Spousal Assistance ProgramExample of Spousal Assistance ProgramNET EXPAT Career Program
Free exploratory session Highly customized Resources online
My Job Hunt Manager Country Info …
Proactive Job Hunting Results driven
82% success rate 17 weeks average
duration
Proactive Job Search
Career Counseling
Resume/CV & cover letters
Intercultural awareness
Interviewing Techniques
Preparation for selection tests
Com
mun
icatio
n te
chni
ques Job Hunt
Strategies
Web-based Resources Center
© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.
ExpatExpat Spouse supportSpouse supportExample of policy
pre-departure coaching
Individual sessions4 hours
4 hours Social Integration
Non Working Partners
Choice of JSC or CP
6 hours
Working Partners
host-country coaching
RepatriationExpatriationDecision“WP” = working Partners
“non WP” = non working Partners
Repatriation coaching:- SIR (non WP)- JSCR-CPR (for WP)
© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.
The positive impact of working abroad as a spouse…
Positive impact Negative impact
The positive impact of working abroad (I)The positive impact of working abroad (I)Source: Permits international survey 2009
source Permits Foundations 2009
© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.
The positive impact of working abroad (II)The positive impact of working abroad (II)
source Permits Foundations 2010
© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.
The positive impact of working abroad (III)The positive impact of working abroad (III)
source Permits Foundations 2010
© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.
Real cases (I)Real cases (I)Examples of spouse/partner integration
German woman moving from Munich to NJ:
Logistics specialist with 4 years professional experience.
Substantial cultural shock; resume too long and not to US
standards; inappropriate interviewing skills; afraid of making
mistakes in English, leading to a lack of self-confidence.
She scheduled counseling sessions with her NET EXPAT local
expert; a few “easy” interviews were organized and her confidence
rebuilt
After 4 months: she obtains a “first step entry job”
Not the ideal job, but led her to a promotion and a better job
© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.
Real cases (II)Real cases (II)Examples of spouse/partner integration
American woman moving from Chicago to Shanghai:
Finance director, 7 years professional experience.
Very direct, impatient, thought everything could be done by e-mail.
Two days interviews planned in Shanghai with disastrous results (interviews delayed, unprepared local interviewer, offended by “personal” questions…)
Valuable job opportunities lost.
Finally activated her NET EXPAT support, got it done the “Chinese” way,
approach and timing reset more realistically.
New trip to Shanghai, job offer 7 weeks later.
© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.
The work permit issueThe work permit issue
A growing number of countries now allow expat spouses to
work.
Few important exceptions: Brazil, South Africa, Russia…
What to do in countries where working is not an option?
Career continuation type support
Further education
Non-profit (works for US citizen, but not for all cultures…)
Beware of the risks linked to the freelance status!
© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.
ConclusionsConclusions
Importance of the “exploratory session”(assessment based on personality, professional experience, local job
market, legal constraints) leading to the right job search strategy Be proactive: don’t wait until the spouse is depressed! “The first challenge is to find a job, the second is to keep it!”
Prepare the spouse to the new ways of working once the job is found HR branding: corporations can be “people-friendly” while being
cost-conscious to build a positive image of international mobility Anticipate & Communicate more than ever
© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.
Thank you for your attentionThank you for your attention
NET EXPAT Inc. Pinnacle Building - 3455 Peachtree Road NE
Atlanta, GA 30326Tel: +1 404-995-7035
www.netexpat.com – [email protected]
NET EXPAT has offices throughout America, Europe and Asia
© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.
Some of our ClientsSome of our Clients3M 3M
AC NielsenAC NielsenAirbusAirbusAlstomAlstom AppleApple
AREVAAREVAAstraZenecaAstraZeneca
AVIVAAVIVAAXAAXA
Bacardi-MartiniBacardi-MartiniBASFBASFBayerBayer
BD Biosciences EuropeBD Biosciences EuropeBNP ParibasBNP Paribas
Boehringher IngelheimBoehringher IngelheimBoschBosch
BPBPBristol-Myers SquibbBristol-Myers SquibbCadbury SchweppesCadbury Schweppes
CGG VéritasCGG VéritasCapgeminiCapgemini
Cadbury SchweppesCadbury SchweppesCargillCargill
CaterpillarCaterpillarCoca-ColaCoca-Cola
Colgate PalmoliveColgate PalmoliveCorus Group plcCorus Group plc
DaniscoDaniscoDeloitte Touche TohmatsuDeloitte Touche Tohmatsu
Dexia Dexia DiageoDiageo
PfizerPfizerPricewaterhouseCoopersPricewaterhouseCoopers
Procter & GambleProcter & GamblePSA Peugeot CitroenPSA Peugeot Citroen
Puratos Puratos Reckitt BenkiserReckitt Benkiser
RocheRocheRolls-RoyceRolls-Royce
Sanofi-AventisSanofi-AventisSchlumbergerSchlumberger
St GobainSt GobainSolvaySolvaySonySony
SWIFTSWIFTTchiboTchibo
The Body Shop The Body Shop TOTALTOTALToyotaToyota
UBSUBSUCBUCB
UmicoreUmicoreUnileverUnilever
UPSUPSVallourecVallourecVoith AGVoith AG
Whirlpool Whirlpool .….…
DuPontDuPontEDFEDF
Euroclear BankEuroclear BankExxonMobilExxonMobilGDF SuezGDF Suez
General MotorsGeneral MotorsGivaudanGivaudan
GlaxoSmithklineGlaxoSmithklineGlionGlion
GoodyearGoodyearINGING
INSEADINSEADInternational PaperInternational Paper
Johnson & JohnsonJohnson & JohnsonJungheinrichJungheinrichKraft FoodsKraft FoodsLeroy MerlinLeroy Merlin
L’OrealL’OrealLVMHLVMHMarsMars
MasterCardMasterCardMBDA FranceMBDA FranceMerck KGaAMerck KGaA
Merck Sharp & DohmeMerck Sharp & DohmeMethanexMethanexMunich ReMunich Re
NestléNestléNewell RubbermaidNewell Rubbermaid
Nissan EuropeNissan EuropeNyrstarNyrstar
NYSE-EuronextNYSE-Euronext