© 2007 eaton corporation. all rights reserved. supplier invoicing north america training guide

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© 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

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Page 1: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

© 2007 Eaton Corporation. All rights reserved.

Supplier InvoicingNorth America

Training Guide

Page 2: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Contents

•Contact Information (Page 3)

•Logging in (Pages 4 - 7)

•New User initial login & Account setup (Pages 8 – 10)

•Navigation (Pages 11 – 13)

•Purchase Order & Invoice Inquiry (Page 14)

•Creating Invoices (Pages 15 - 23)

•Entering Canadian Taxes (Pages 24 - 25)

•Retrieving Saved Invoices (Page 26)

•Entering Credit Memos (Pages 27 – 34)

•Invoice Inquiry (Pages 35 – 40)

•Payment Inquiry (Pages 41 – 44)

•Adding additional Users (Pages 45 – 48)

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Page 3: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Contact Information

• If your company only has access to inquiry, please contact us to gain access to invoice creation.

• Benefits of creating your invoices online:

• No mailing in paper copies, saves paper and postage costs.

• Know immediately if there are any quantity or pricing discrepancies between your invoice and the purchase order.

• Allows buyers more time for any issues to be corrected prior to terms.

• Online Invoice Functionality Assistance – [email protected]

• Invoice Inquiries – [email protected]

Please be aware that some screens displayed within this tutorial may slightly differ from what you see.

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Page 4: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Supplier Select Login

• www.Eaton.com

• (Direct URL: supplierselect.eaton.com, continue to slide 6)

• Choose Sign-In

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Page 5: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Supplier Select Login (continued)• Click the Supplier Select

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Page 6: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

• Enter your User Name and Password

• Choose Enter

Note: Your user name and login should have been emailed to you upon creation of your Supplier Select account. If you were previously assigned access to Supplier Select for other applications, please use that user name and password to login.

Supplier Select Login (continued)

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Page 7: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Supplier Invoicing Login (continued)

• Choose the link Supplier Invoicing for North America

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Page 8: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

New User’s initial login

• The new user’s first login will cause the below warning message to appear.

• The user must be sure to enter user name and then click in the password field (but do not enter password) as soon as they click on the password field the message and link will appear. You are then able to either check the box acknowledging license agreement or click the link in order to view and read the licensing agreement

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Page 9: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

• Click the “Setup Security Questions” link

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New User’s initial login (continued)

Page 10: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

• By this point the new user’s email should have received a temporary password

• Enter the temporary password within the current password field and click “Verify Password”.

• If the user’s temporary password has not arrived yet click “Email Password” to have another temporary password sent.

• On the next page the new user will be able to setup a new password and security questions.

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New User’s initial login (continued)

Page 11: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Navigation

• Tabs – these provide for easy navigation to move from task to task.

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Page 12: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Navigation (continued)

• Quick Links – A one click link to the corresponding search• Document Inquiry Only

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Page 13: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Navigation (continued)• Notifications - This section will display any “Notifications” of information you should be made

aware of. For example, any invoices that you have submitted that did not successfully process will have a “Notification” displayed on this page. Please realize that some of these notifications may require action on your part.

• Orders at a Glance – Active Purchase Orders.

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Page 14: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Document Inquiry Only

• Search – The search field enables you to enter a document number and quickly find information about purchase orders, invoices and payments.

• To search for a document• From the Home Tab• Select which type of document you would like to search• Enter the document number and click Go• Use the wildcard (%) to help you search for the item. For example, to search for

purchase orders that have 4135 as part of the number, enter %4135%.

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Page 15: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Creating Invoices

• You can submit an invoice online based on the purchase order lines fulfilled. Only those items shipped need to be identified and a quantity entered. Credit memos can be entered against fully billed purchase orders.

• Invoices can be saved and finished later.

• After an invoice has been entered, it cannot be changed. If adjustments need to be made to an invoice, a credit memo must be entered.

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Page 16: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Creating Invoices (Continued)

• To create an invoice

• Click the Account tab, then click Create Standard Invoice button

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Page 17: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Creating Invoices (continued)

• Account• Enter the purchase order’s search criteria to be billed and click Go

• (Note: Only the Purchase Order Number is a required field)

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Page 18: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Creating Invoices (Continued)

• Select items to be invoiced • Click Add Items to Invoice List. Add as many items as you need to invoice on the same

purchase order-or-For one item, select Quick Invoice. Quantities or amounts will be specified later.

• When finished adding items, click Next

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Page 19: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Creating Invoices (Continued)1. Enter the quantity to invoice and if the purchase order unit price is incorrect you can

change it. (see circled fields below)If the item is taxable, click the Taxable flag and complete the Tax line under Other Charges. Include a Description of Tax.Note: For details regarding Canadian taxes please refer to the section Submitting Invoices with Canadian Tax.

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Page 20: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Creating Invoices (continued)

• Enter any tax charges within the Line Charge type of Tax. Include a Description of Tax and then click Next.

• Note: For Canadian taxes please refer to the section marked Submitting Invoices with Canadian Tax.

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Page 21: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Creating Invoices (Continued)• On Create Invoice: General Invoice Information page, enter an invoice number and a

description. Note: The description field is not required.• To prevent delay in payment, if you are paid by check, please verify the Remit To

information.• Click Next.

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Page 22: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Creating Invoices (Continued)

• Review your invoice and click Finish. This will submit your invoice. You also have the option to Save this invoice by clicking the Save button and return later to finish.

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Page 23: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Creating Invoices (Continued)• Upon submission of your invoice, you will receive a confirmation page. This does not

constitute successful processing. The invoice will be routed for processing into the Payables system. If in error, a notification will be sent to the Home page indicating the problem. Invoices will be viewable after approximately 1 hour.

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Page 24: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Entering Canadian Taxes

• Follow the same procedures as described above to enter an invoice Ensure the Taxable flag is clicked at the invoice line

• Go the Other Charges section and in the Amount field enter the Tax amount.

• It is important in the Description field you indicate what tax type is being assessed. The description field must contain the entry exactly as HST or GST or PST or QST. Any other descriptions will cause a rejection on the invoice.

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Page 25: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Entering Canadian Taxes (Continued)

• If it is necessary to enter multiple tax lines, click on the Add Another Row button.

• An additional Tax line is now available for entry

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Page 26: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Retrieving Saved Invoice

• To retrieve a saved invoice• On the Create Invoices page, search and select your saved invoice.• Click the Update field.• Complete the invoice and click Finish.

• Note: Backdating an invoice is not permitted. If the invoice is saved from a previous day, you will be required to enter the invoice date as the current date.

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Page 27: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Entering Credit Memos

• To access credit memos, click the Account tab

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Page 28: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Entering Credit Memos (Continued)

• Click the Create Credit Memo Invoice button

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Page 29: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Entering Credit Memos (Continued)

• Enter search criteria and press Go

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Page 30: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Entering Credit Memos (Continued)

• Select items to be credited and click Add Items to Invoice List. Add as many items as you need to credit on the same purchase order-or-For one item, select Quick Invoice. Quantities or amounts will be specified later.

• Only items which have been invoiced can be selected• Click the Next button

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Page 31: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Entering Credit Memos (Continued)• Enter the Quantity as a negative amount.

• If tax is included in the credit memo, enter the amount (negative) in the appropriate lines.

• Click the Next button

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Page 32: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Entering Credit Memos (Continued)

• Enter the Credit Memo number and date.

• Invoice Description is optional

• Validate Remit To

• Press Next button

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Page 33: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Entering Credit Memos (Continued)• Validate the information entered

• Verify the Remit To address

• Press Finish

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Page 34: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Entering Credit Memos (continued)• Upon submission of your credit, you will receive a confirmation page. This does not

constitute successful processing. The credit will be routed for processing into the Payables system. If in error, a notification will be sent to the Home page indicating the problem.

• To print, click on the Printable Page button, then click on the web browser’s Print button• Credits will be viewable after approximately 1 hour.

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Page 35: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Invoice Inquiry

• From the Home page, click on Invoices link.

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Page 36: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Invoice Inquiry (continued)• Enter your search criteria and click Go.

• (Note: Not all search fields are required)

• If you cannot find your invoice 1 hour after submission through Supplier Invoicing, it may not have passed through the interface due to validation issues. Rejected invoices/credits can be found on your Home page under Notifications.

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Page 37: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Invoice Inquiry (continued)

• If the Invoice Status is Approved and is due, the invoice will pay on the next scheduled pay run. Eaton Corporation processes checks every Thursday.

• (Note: The due date seen here is the due date based on the invoice date in relation to the payment terms, and does not represent the date in which the invoice will be paid)

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Page 38: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Invoice Inquiry (continued)

• If the invoice has an On Hold status, click on the On Hold link to view the reason. Then go to http://www1.eaton.com/suppliers/nafsc/FAQ.doc to find out what you need to do to resolve the hold.

• (Note: Under most circumstances the best contact for on hold invoices is the Eaton buyer of the purchase order).

• Click on the Invoice Number to view buyer information.

Information found on next page after clicking “On Hold”

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Page 39: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Invoice Inquiry (continued)• Clicking the Buyer’s name link above will open the information listed below. • You may also click on the PO Number to see details regarding the purchase order.

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Page 40: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Invoice Inquiry (Continued)• If the invoice is paid the Payment Number will be populated. • To view specific details related to the Invoice Number or Payment Number simply click the

document number.

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Page 41: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Payment Inquiry

• From the Home page, click on Payments link under the Invoice shortcut.

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Page 42: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Payment Inquiry (continued)

• Enter your search criteria and click Go.

• Click on the link in the Invoice column.

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Page 43: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Payment Inquiry Detail (continued)

• Click the Export button to export the data to Excel.

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Page 44: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Payment Inquiry (Continued)

• Click open to open the results in Excel.

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Page 45: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Adding Additional Users

• After Logging into Supplier Select click “Enter Passkey”

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Page 46: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Adding Additional Users (continued)

• Click the “Supplier Select” Tab

• Multiple options available to choose from, with an explanation of each. (Note: your options may not be the same as seen here)

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Page 47: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Adding Additional Users (continued)

• Enter user information and click next

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Page 48: © 2007 Eaton Corporation. All rights reserved. Supplier Invoicing North America Training Guide

Adding Additional Users (continued)

• Confirmation Screen

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