© 2001, internet time group graphic by vis-a-vis,
TRANSCRIPT
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© 2001, Internet Time Group
Graphic by vis-a-vis, www.vis-a-vis.com
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Reach more people
Time to performance
3 Learning Success Stories
Depth of learning
© 2001, Internet Time Group
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Depth of learning
transform the workforce – retooling for new business models, certifying large numbers of staff, making mergers work, keeping up with the times and changing corporate culture
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Unisys University
Electronic-Business School
My Portfolio, a personal, secure, online tool containing career development and training information.
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Results
• Employee satisfaction 29% 76%
• Unisys U satisfaction 82%-90%
• Reduces training costs by 25-45%
• Reduces training time by 35-45%
• Increases learning effectiveness by 15-25%
+ $100,000,000/year incremental revenue
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Reach more people
improve relationships with customers – help customers learn to “pump their own gas,” get dealers and channel partners up to speed
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Extended Enterprise
The “ecosystem”
Extended Enterprise
CustomerCustomer
DealersDealers
SuppliersSuppliersRawmaterials
Rawmaterials
Value Chain
2001
Our workers
Our workers
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Results ofEducating Customers
• More than 100,000 customers signed up to learn Windows, Word, and Office apps online.
• Value of increased customer loyalty? Conservatively, $20 million in repeat business over three years.
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Time to performance
accelerate sales – speed up sales force development, roll out new products faster, learn to sell solutions
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Previous Sales Training
• One-week workshop in California
• 1,440 new additions to sales force each year
• $5 million average quota
• 15 months to reach proficiency
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New Sales Training
• Add introductory eLearning before F2F
• Change nature of workshop
• Add practice and reference material after
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Result
• Time-to-proficiency cut 9 months
• 1440 people x ¾ year x $5 million quota = $3.5 billion/year