2 preface section 121 (1) of the local government: municipal financial management act 56 of 2003...
TRANSCRIPT
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ETHEKWINI MUNICIPALITY
Annual Report
2018/2019
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PREFACE
Section 121 (1) of the Local Government: Municipal Financial Management Act 56 of 2003 (MFMA)
stipulates that “Every municipality and every municipal entity must for each financial year prepare an
annual report” in accordance with its guidelines.
The purpose of the annual report is to:
(a) Provide a record of the activities of the eThekwini Council during the 2018/2019 financial year;
(b) Provide a report on performance against the budget of the eThekwini Council for the 2018/2019
financial year; and
(c) Promote accountability to the local community for the decisions made throughout the year by the
municipality.
According to section 121 (3) of the MFMA, the annual report must include:
(a) The annual financial statements of the municipality, and consolidated annual financial statements as
submitted to the Auditor-General for the audit in terms of section 126 (1) of the MFMA;
(b) The Auditor-General’s audit report in terms of section 126 (3) of the MFMA on the financial
statements in (a) above;
(c) The annual performance report of the municipality as prepared by the eThekwini Municipality in
terms of section 46 of the Local Government; Municipal Systems Act 32 of 2000 (MSA);
(d) The Auditor-General’s audit report in terms of section 45 (b) of the MSA;
(e) An assessment of the arrears on municipal taxes and services charges;
(f) An assessment of the municipality’s performance against the measurable performance objectives
referred to in Section 17 (3) (b) of the MFMA for revenue collection from each revenue source and for
each vote in the municipality’s approved budget for the 2018/2019 financial year;
(g) Corrective action taken or to be taken in response to issues raised in the audit reports referred to in
paragraphs (b) and (d) above; and
(h) Recommendations of the municipality’s Audit Committee.
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TABLE OF CONTENTS
LIST OF ABBREVIATIONS AND ACRONYMS .......................................................................................... 5
LIST OF FIGURES .............................................................................................................................. 12
LIST OF TABLES ................................................................................................................................ 21
LIST OF APPENDICES ........................................................................................................................ 23
CHAPTER ONE: MESSAGE FROM THE LEADERSHIP ............................................................................ 24
MAYOR’S FOREWORD ............................................................................................................................. 24
CITY MANAGER’S OVERVIEW .................................................................................................................. 26
CHAPTER TWO: CITY GOVERNANCE.................................................................................................. 30
2.1 INTRODUCTION ................................................................................................................................. 30
2.2 POLITICAL GOVERNANCE ............................................................................................................ 33
2.2.1 ETHEKWINI MUNICIPAL COUNCIL .......................................................................................... 33
2.2.2 COUNCIL’S STATUTORY AND SECTION 79 COMMITTEES ....................................................... 34
2.2.3 COMMITTEE FUNCTIONALITY ................................................................................................. 36
2.2.4 POLITICAL STRUCTURE ............................................................................................................ 38
2.3 ADMINISTRATIVE GOVERNANCE ................................................................................................ 41
2.3.1 INTEGRATED DEVELOPMENT PLAN (IDP) .................................................................................. 42
2.3.2 ETHEKWINI MUNICIPALITY AUDIT AND RISK ASSURANCE (EMARAS) ....................................... 43
2.3.3 CITY INTEGRITY AND INVESTIGATIONS UNIT (CIIU) ................................................................... 48
2.3.4 COMMUNICATIONS UNIT .......................................................................................................... 49
2.3.5 SIZAKALA CUSTOMER SERVICES ................................................................................................ 51
2.3.6 COMMUNITY PARTICIPATION AND ACTION SUPPORT (CPAS) .................................................. 53
2.3.7 AREA BASED MANAGEMENT UNIT (ABM) ................................................................................. 55
2.3.8 INTERGOVERNMENTAL RELATIONS UNIT .................................................................................. 57
2.3.9 PERFORMANCE MONITORING AND EVALUATION UNIT ........................................................... 64
CHAPTER THREE: SERVICE DELIVERY ................................................................................................. 65
3.1 INTRODUCTION – ANNUAL PERFORMANCE REPORT ........................................................................ 66
3.2 WATER AND SANITATION ................................................................................................................. 94
3.3 ELECTRICITY PROVISION.................................................................................................................... 96
3.4 WASTE MANAGEMENT ..................................................................................................................... 99
3.5 HUMAN SETTLEMENTS UNIT .......................................................................................................... 108
3.6 ENGINEERING UNIT ......................................................................................................................... 120
3.6.1 ROADS PROVISION DEPARTMENT ........................................................................................... 120
3.6.2 DEVELOPMENT ENGINEERING UNIT ........................................................................................ 128
3.6.3 SURVEYING AND LAND INFORMATION ENGINEERING............................................................ 132
3.6.4 ARCHITECTURE DEPARTMENT ................................................................................................. 140
3.6.5. COASTAL STORMWATER AND CATCHMENT MANAGEMENT ................................................. 145
3.7 ETHEKWINI TRANSPORT AUTHORITY (ETA) .................................................................................... 156
3.8 LOCAL ECONOMIC DEVELOPMENT, INVESTMENT PROMOTION, BUSINESS SUPPORT, TOURISM AND
MARKETS .............................................................................................................................................. 163
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3.9 FIRE AND EMERGENCY SERVICES UNIT ........................................................................................... 246
3.10 DEVELOPMENT, PLANNING, ENVIRONMENT AND MANAGEMENT (DPEM) ................................. 250
3.11 AGRO-ECOLOGY ............................................................................................................................ 293
3.12 PARKS, RECREATION & CULTURE UNIT ......................................................................................... 300
3.13 METROPOLITAN POLICE SERVICE .................................................................................................. 313
3.14 SAFER CITIES UNIT ......................................................................................................................... 320
3.15 SECURITY MANAGEMENT UNIT .................................................................................................... 325
3.16 STADIA AND FACILITIES UNIT ........................................................................................................ 327
3.17 HEALTH UNIT ................................................................................................................................. 331
3.18 CITY’S ENTITIES ............................................................................................................................. 333
3.18.1 DURBAN INTERNATIONAL CONVENTION CENTRE (DURBAN ICC) ......................................... 333
3.18.2 USHAKA MARINE WORLD ...................................................................................................... 336
CHAPTER FOUR: ORGANISATIONAL DEVELOPMENT PERFORMANCE ............................................... 339
4.1 HUMAN RESOURCES MANAGEMENT UNIT .................................................................................... 339
4.2 OCCUPATIONAL HEALTH AND SAFETY UNIT ................................................................................... 355
4.3 ORGANISATIONAL DEVELOPMENT AND CHANGE MANAGEMENT (ODCM) ................................... 358
4.4 ETHEKWINI MUNICIPAL ACADEMY ................................................................................................. 362
CHAPTER FIVE: FINANCIAL PERFORMANCE ..................................................................................... 368
CHAPTER SIX: AUDITOR-GENERAL REPORT AND MANAGEMENT RESPONSE .................................... 413
6.1 AUDITOR-GENERAL REPORT – 2018/19 FINANCIAL YEAR ............................................................... 413
6.2 MANAGEMENT RESPONSES ............................................................................................................ 420
ETHEKWINI MUNICIPALITY AND ITS MUNICIPAL ENTITIES ANNUAL FINANCIAL STATEMENTS .......... 787
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LIST OF ABBREVIATIONS AND ACRONYMS
3D Three Dimensional
ABM Area Based Management
ACSA Airports Company South Africa
AFCON African Cup of Nations
AG Auditor-General
AGM Annual General Meeting
AIDS Acquired Immune Deficiency Syndrome
AIM Annual Investment Meeting
APS Accessible Pedestrian Signals
ASHRAE American Society of Heating, Refrigerating and Air-Conditioning Engineers
B-BBEE Broad-Based Black Economic Empowerment
BCM Business Continuity Management
BCR Buffelsdraai Community Restoration
BEPP Built Environment Performance Plan
BIA Biodiversity Impact Assessment
BPESA Business Process Enabling South Africa
BPO Business Process Outsourcing
BPO’S Biodiversity Protection Officers
BRICS Brazil, Russia, India, China and South Africa
BSMTU Business Support Markets and Tourism Unit
CAMS Capital Asset Management System
CAPRISA Centre for Aids Programme of Research in South Africa
CBD Central Business District
CDM Clean Development Mechanism
CEO Chief Executive Officer
CER’S Certified Emission Reductions
CFO Chief Financial Officer
CIBE Cornubia Industrial and Business Estate
CIDB Construction Industry Development Board
CIIU City Integrity and Investigations
CIP Carriage and Insurance Paid
CITP Comprehensive Integrated Transport Plan
CM City Manager
CMET Comprehensive Monitoring and Evaluation Tool
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CNBC Consumer News and Business Channel
COGTA Cooperative Governance and Traditional Affairs
COSAFA Council of Southern Africa Football Associations
CPAS Community Participation and Action Support
CPC City Planning Commission
CPU Catalytic Projects Unit
CRM Customer Relations Management
CRP Community Reforestation Programme
CRU Community Residential Unit
CSCM Coastal Stormwater and Catchment Management
CSIR Council for Scientific and Industrial Research
CSW Cleansing and Solid Waste
CTO Community Tourism Organisation
CV Curriculum Vitae
D’MOSS Durban Metropolitan Open Space System
DAC Durban Automotive Cluster
DCC Durban Chemical Cluster
DCCS Durban Climate Change Strategy
DCM Deputy City Manager
DCSW Department of Cleansing and Solid Waste
DEC Durban Exhibition Centre
DFF Durban Fashion Fair
DFPM Durban Fresh Produce Market
DIPS Durban Investment Promotion Strategy
DIRF Disabling Injury Frequency Ratio
DMTP Durban Marine Theme Park
DOC Disaster Operations Centre
DOL Department of Labour
DOT Department of Transport
DPW Department of Public Works
DRL Dynamique Resource Link
DUT Durban University of Technology
ECA Environmental Conservation Act
ECD Early Childhood Development
ECOD Economic Development and Planning Committee
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ED Enterprise Development
EDGE Economic Development and Growth in eThekwini
EDIP Economic Development Incentive Policy
EDTEA Department of Economic Development, Tourism and Environmental Affairs
EDU Economic Development Unit
EE Employment Equity
EIA Environmental Impact Assessment
EMA EThekwini Metropolitan Area
EMA EThekwini Municipal Authority
EMA EThekwini Municipal Academy
EMARAS EThekwini Municipality Audit and Risk Assurance Services
EME’S Exempt Micro Enterprises
ENCA eNews Channel Africa
EPCPD Environmental Planning and Climate Protection Department
EPWP Expanded Public Works Programme
ERM Enterprise Risk Management
ERP Enterprise Resource Planning
ESKOM Electric Supply Commission
EXCO Executive Committee
FAQ Frequently Asked Questions
FASA Franchise Association of Southern Africa
FCR Food Chain Reactor
FDI Foreign Direct Investments
FEWS Forecast Early Warning System
FISC Fire and Invasive Species Control
FY Financial Year
GBS Global Business Services
GDP Gross Domestic Product
GHS Green House Gas
GIS Geographic Information System
GRET Go! Durban Radial Economic Transformation
HC Human Capital
HDI Human Development Index
HIV Human Immunodeficiency Virus
HR Human Resources
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ICC International Convention Centre
ICDG Integrated City Development Grant
ICDG International Centre for Democratic Governance
ICT Information Communication Technology
IDP Integrated Development Plan
ILO International Labour Organisation
INK INanda, Ntuzuma and KwaMashu
IPAP Industrial Policy Action Plan
IPCC Intergovernmental Panel on Climate Change
IPTN Integrated Public Transport Network
IRPTN Integrated Rapid Public Transport Network
KPA Key Performance Area
KPI Key Performance Indicator
KRAETE KwaZulu-Natal Radiation Astronomy Economic Advancement, Technology and
Entrepreneurship
KZN KwaZulu-Natal
LED Local Economic Development
LGMIM Local Government Management Improvement Model
LGSETA Local Government Sector Education Training Authority
LLF Local Labour Forums
LTD Limited
LTDF Long-Term Development Framework
LVGRUP Low Volume Gravel Road Upgrade Programme
MACUFE Mangaung African Cultural Festival
MEC Member of the Executive Council
MFMA Municipal Finance Management Act
MIE’S Micro and Informal Enterprises
MILE Municipal Institute of Learning
MLCF Municipal Legal Consultative Forum
MOA Memorandum of Agreement
MOU Memorandum of Understanding
MOV’S Methods of Verification
MPAC Municipal Public Accounts Committee
MSA Municipal Systems Act
MSCOA Municipal Standard Chart of Accounts
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MUT Mangosuthu University of Technology
NAACAM National Association of Automotive Component and Allied Manufacturers
NDP National Development Plan
NDR National Democratic Revolution
NEDO New Energy and Industrial Technology Development Organisation
NEMA National Environmental Management Act
NEMPAA National Environmental Management Protected Areas Act
NGO Non-Governmental Organisation
NMT Network Modelling Tool
NMT Non-Motorised Transport
NPO Non-Profit Organisation
ODCM Organisational Development and Change Management
OHS Occupational Health and Safety
PCSWMM Personal Computer Storm Water Management Models
PICC Presidential Infrastructure Coordination Committee
PINK Phoenix, Inanda, Ntuzuma and KwaMashu
PM Performance Management
PME Performance Monitoring and Evaluation
PMR Professional Management Review
PMS Performance Management System
PPP Public Private Partnership
PR Public Relations
PRASA Passenger Rail Agency of South Africa
PSIR Policy Strategy Information and Research
PTIS Public Transport Infrastructure System
PWD Persons With Disabilities
QSE Qualifying Small Enterprise
RCL Rainbow Chicken Limited
RET Radical Economic Transformation
RL Resource Link
RMS Revenue Management System
SAAMBR South African Association for Marine Biological Research
SABC South African Broadcasting Corporation
SABPP South African Board for People Practices
SADC Southern African Development Community
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SAFLEC South African Footwear and Leather Export Council
SALBGC South African Local Government Bargaining Council
SALGA South African Local Government Association
SANRAL South African National Roads Agency Limited
SANS System Administration, Network and Security
SARS South African Revenue Services
SASDI South African Shack Dweller’s International
SAT South African Tourism
SCADA Supervisory Control and Data Acquisition
SCM Supply Chain Management
SD Supply Development
SDBIP Service Delivery and Budget Implementation Plan
SED Socio-Economic Development
SDF Spatial Development Framework
SDPD Sector Development Programmes Department
SEDA Small Enterprise Development Association
SETA Sector Education and Training Authority
SFA Strategic Focus Area
SGB School Governing Body
SLA Service Level Agreement
SLE Sustainable Living Exhibition
SME Small Medium Enterprises
SMET Strategic Management Executive Team
SMME Small Medium Micro Enterprise
SNDB Sub-National Doing Business
SOB State of Biodiversity
SONA State of the National Address
SPLUMA Spatial Planning Land Use Management Act
STEM Science, Technology, Engineering and Mathematics
TIKZN Trade and Investment KwaZulu-Natal
TM Talent Management
TNPA Transnet National Ports Authority
UCLG United Cities and Local Governments
UK United Kingdom
UN United Nations
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UNESCO The United Nations Educational, Scientific and Cultural Organisation
UNIZULU University of Zululand
USA United States of America
USDG Urban Settlement Development Grant
VCA Veld Condition Assessment
VCI Visual Condition Index
VDJ Vodacom Durban July
WFE Working For Ecosystem
WIFI Wireless Fidelity
WSP Workplace Skills Plan
WTM World Travel Market
WWTW Water Waste Treatment Works
YWRP Youth Work Readiness Programme
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LIST OF FIGURES
Figure 1: Political Governance ..................................................................................................................... 33
Figure 2: Council Statutory and Section 79 Committees ............................................................................. 34
Figure 3: EThekwini Municipal Council political parties ............................................................................... 35
Figure 4: Executive Committee of eThekwini Municipality.......................................................................... 39
Figure 5: EThekwini Municipal Council Political Parties ............................................................................... 40
Figure 6: EThekwini Municipality Support Services Units ............................................................................ 42
Figure 7: Summarised Enterprise Risk Management process ...................................................................... 45
Figure 8: Business Continuity Management Institutional Arrangement Pillars ........................................... 46
Figure 9: Recovery Plan Phases – flow of events ......................................................................................... 47
Figure 10: Premier’s Service Excellence Awards .......................................................................................... 51
Figure 11: Dignitaries at the Customer Service Excellence Master Class Event 2019 ................................. 52
Figure 12: Bridge City KwaMashu ................................................................................................................ 55
Figure 13: Ntuzuma Court ............................................................................................................................ 56
Figure 14: Dr Pixley Ka Seme Hospital KwaMashu ....................................................................................... 56
Figure 15: Service Delivery Focus Areas ....................................................................................................... 65
Figure 16: Overall Annual Performance trend of the Municipality .............................................................. 67
Figure 17: Households with access to basic level of water .......................................................................... 82
Figure 18: Households with access to basic level of sanitation .................................................................. 83
Figure 19: Households with access to basic level of electricity ................................................................... 83
Figure 20: Households with access to basic level of Solid Waste Removal ................................................. 84
Figure 21: Indigent households with access to basic level of water ............................................................ 84
Figure 22: Indigent households provided with free basic services: Sanitation ............................................ 85
Figure 23: Indigent households collecting free basic electricity .................................................................. 85
Figure 24: Indigent households with access to refuse removal service ....................................................... 86
Figure 25: Percentage of the municipality’s capital budget actually spent on capital projects .................. 86
Figure 26: Jobs created through the municipality’s local economic development initiatives ..................... 87
Figure 27: Employment Equity: Female Top ................................................................................................ 87
Figure 28: Employment Equity: Female Senior ............................................................................................ 88
Figure 29: Employment Equity: Female Middle ........................................................................................... 88
Figure 30: Municipal budget spent on workplace skills plan ....................................................................... 89
Figure 31: Debt Coverage ratio .................................................................................................................... 91
Figure 32: Cost Coverage ratio ..................................................................................................................... 91
Figure 33: Outstanding Service Debtors to Revenue ................................................................................... 92
Figure 34: Commissioning of 132 kV Transformer at Springpark Substation .............................................. 97
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Figure 35: 132/11 kV transformer at Springpark Substation ....................................................................... 97
Figure 36: 132 kV Gas Insulated Switchgear ................................................................................................ 97
Figure 37: Industrial Compactor ................................................................................................................ 101
Figure 38: M150 Refuse Compactors ......................................................................................................... 101
Figure 39: Plate 1: ILlovu Landfill Lining Development .............................................................................. 102
Figure 40: Plate 2: Buffelsdraai Landfill Lining Development .................................................................... 102
Figure 41 : Land Acquisition of the Proposed Shongweni Landfill – 550 Hectares .................................... 102
Figure 42: Clermont Transfer Station Compaction and Container System ................................................ 103
Figure 43: Clermont Transfer Station Static Compactor ............................................................................ 103
Figure 44: Recycling categories .................................................................................................................. 106
Figure 45: Calls logged per month ............................................................................................................. 107
Figure 46: New fully subsidised houses constructed ................................................................................. 108
Figure 47: Formal housing .......................................................................................................................... 109
Figure 48: Cornubia community retail facility ............................................................................................ 111
Figure 49: Minister Mfeketo at Hamptons Social Housing Project in Bellair ............................................ 111
Figure 50: Hilltops Social Housing project .................................................................................................. 112
Figure 51: Info-graphic developed as part of the iQhaza Lethu project, illustrating the incremental and
partnership-based approach to informal settlement upgrading ............................................................... 113
Figure 52: Signing of the Memorandum of Agreement between eThekwini Municipality and the member
organisations of the South African Shack Dwellers International Alliance on 4 September 2018 ............ 114
Figure 53: Officials from eThekwini Human Settlements receive the prize for best Integrated Residential
Development Project ................................................................................................................................. 115
Figure 54: Officials from Water & Sanitation and Human Settlements Units along with .......................... 116
Figure 55: Human Settlements projects 2019/2020 .................................................................................. 117
Figure 56: Inner City Housing Strategy ...................................................................................................... 118
Figure 57: Great Amaoti project phases .................................................................................................... 119
Figure 58: Concrete Footpaths - Ward 14 Phase 2 .................................................................................... 121
Figure 59 (a) and (b: Gravel road maintenance and the upgrading of low volume gravel roads .............. 124
Figure 60(a) and (b): Low Volume Gravel Road Upgrade Programme (LVGRUP) ...................................... 125
Figure 61(a) and (b): Zibambele Programme ............................................................................................. 125
Figure 62(a) and (b): Sihlanzimvelo Programme ........................................................................................ 127
Figure 63(a) and (b): Etafuleni Phase 1B-2 ................................................................................................. 129
Figure 64(a) and (b): Hambanathi Sportsfield ........................................................................................... 129
Figure 65(a) and (b): KwaMashu F Cemetery ............................................................................................. 130
Figure 66(a) and (b): KwaMashu G, Freedom Park .................................................................................... 130
Figure 67 Japanese Gardens (a) and (b) ..................................................................................................... 130
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Figure 68 (a) and (b): Japanese Gardens .................................................................................................... 131
Figure 69: Mobeni Reservoir after the collapse ......................................................................................... 132
Figure 70: 3D scanned data (point cloud) .................................................................................................. 133
Figure 71: Image above showing the extent of the flood damages on the road level. Half a house was
demolished ................................................................................................................................................. 133
Figure 72: Image above showing the bottom section of the slip – Amanzimtoti ...................................... 134
Figure 73: Image showing a section of the Umhlatuzana Road bridge deck that collapsed ..................... 134
Figure 74: Image showing survey instrument scanning the bridge deck ................................................... 135
Figure 75: Old Fort Complex – Parking Area .............................................................................................. 135
Figure 76: Margaret Mncadi Avenue - Durban .......................................................................................... 136
Figure 77: E2018-108 Redhill Cemetery Block SS (MK and Army) ............................................................. 136
Figure 78: Masihlangane Lane at Umlazi ................................................................................................... 137
Figure 79: Detail survey for Masihlangane Lane - Umlazi .......................................................................... 138
Figure 80: Cato Manor Museum ................................................................................................................ 141
Figure 81: Hammarsdale Taxi Rank Informal Traders ................................................................................ 141
Figure 82: View of the mural artwork undertaken by a local artist ........................................................... 143
Figure 83: View of the administration block .............................................................................................. 144
Figure 84 : North West Aerial context ....................................................................................................... 144
Figure 85: North West feature internal stairs 6 th floor ............................................................................ 145
Figure 86: Rainscanner image showing the location of the storm system above eThekwini during the 22-
23 April storm event ................................................................................................................................... 146
Figure 87: Example of data available on the eThekwini Datafeeds portal indicating the wind speed at the
Buffelsdraai weather station ...................................................................................................................... 147
Figure 88: Example of public notifications platform indicating expected rainfall and wind storms ........ 148
Figure 89: Egret Lane 10 Oct 2017 Storm Damage (before and after repair) ............................................ 148
Figure 90 (a) and (b): 46 Hendon Road 10 Oct 2017 Storm Damage (before and after repair) ................ 149
Figure 91(a) and (b): Ridge Road 10 Oct 2017 Storm damage (before and after repairs) ......................... 149
Figure 92: Silverglen Drive .......................................................................................................................... 150
Figure 93: 24 Mpangela Rd, Gabion collapse ............................................................................................. 150
Figure 94: Rockview Rd Storm damage ..................................................................................................... 151
Figure 95: CSCM Infrastructure Asset Management.................................................................................. 151
Figure 96: Picture taken after the operation of the Greening Project at Umgababa Primary School ....... 153
Figure 97: Ward 41 Heshe Road KwaMashu K Section (before the clean-up) ........................................... 154
Figure 98: Ward 41 Heshe Road KwaMashu K Section (after the clean-up) .............................................. 154
Figure 99: Cornubia Boulevard/ N2 Bridge ................................................................................................ 157
Figure 100: C3 Crossing the Umgeni River ................................................................................................. 158
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Figure 101: Temporary GO! Durban Traffic Management ......................................................................... 158
Figure 102: GO! Durban Bus right of way passing through Pinetown CBD ................................................ 159
Figure 103: GO!Durban Bus right of way along Main Road 577 part 1 ...................................................... 159
Figure 104: GO!Durban Bus right of way along Main Road 577 part 2 ...................................................... 160
Figure 105: GO! Durban Bus Station .......................................................................................................... 160
Figure 106: GO! Durban Henwood Road Bus Station ................................................................................ 160
Figure 107: Go! Durban Bus Station ........................................................................................................... 161
Figure 108(a) and (b): GO! Durban Project - Community Engagement Meeting ....................................... 161
Figure 109: Launch of the Moja Cruise Project .......................................................................................... 161
Figure 110: Minibus Taxi Rank at Crossroads ............................................................................................ 162
Figure 111: Road Safety Campaign – Soldier’s Way Taxi Rank .................................................................. 162
Figure 112: Average Annual GDP Growth – National, KZN, eThekwini ...................................................... 164
Figure 113: Sectorial Composition of eThekwini’s GDP: Broad Sectors, 2018 ........................................... 165
Figure 114: Unemployment Trends 2017-2018 ......................................................................................... 165
Figure 115: Disposal Income, eThekwini : 1997 - 2018 .............................................................................. 166
Figure 116: Human Development Index, eThekwini: 2009 - 2018 ............................................................. 166
Figure 117: Change in number of people below poverty line 2017 - 2018 ............................................... 167
Figure 118: Gini Coefficient Source ............................................................................................................ 167
Figure 119: Exports/ Imports: eThekwini 2009-2018 ................................................................................. 168
Figure 120: Number of Trips by Purpose ................................................................................................... 168
Figure 121: Domestic/International Tourist .............................................................................................. 169
Figure 122: Durban containers invoiced by Port - 2018/19 ....................................................................... 169
Figure 123: Domestic Passengers 2016 -2019 .......................................................................................... 170
Figure 124: International passengers 2016-2019 ...................................................................................... 170
Figure 125: KZN/ DBN UIF claims – 2018/19 .............................................................................................. 171
Figure 126: Youth discussion: The youth session is facilitated by Nomfanelo Dlomo (centre): Vice-Curator,
Global Shapers Durban Hub and Radio Producer at Gagasi FM ................................................................ 174
Figure 127: Infrastructure and Urban Management Session: Durban’s Infrastructure Developers are seen
here in discussion during the Infrastructure and Urban Management 3-day workshop .......................... 174
Figure 128: Breakaway workshops underway at the Shape Durban Conference ...................................... 175
Figure 129: Innovate Durban successes ..................................................................................................... 178
Figure 130: Participants of the Yakhe Sakhe programme who attended a series of workshops on Design
Thinking and Innovation aimed at them becoming society change makers .............................................. 178
Figure 131: Participants at the Durban Business Fair ................................................................................ 179
Figure 132: Participants at the Durban Business Fair ................................................................................ 179
Figure 133: Awards received for the 2018 Standard Bank KZN Top Business ........................................... 183
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Figure 134: Attendees at the UN World Investment Forum in Geneva 2018 ............................................ 183
Figure 135: Invest Durban Team Members and ECOD Leadership Councillors with all the City's awards,
including tourism and infrastructure ......................................................................................................... 184
Figure 136: Avoca - Northfields Business Park ........................................................................................... 186
Figure 137: Cornubia – N2 Business Estate – New Makro ........................................................................ 187
Figure 138 (a) and (b): Point Promenade ................................................................................................... 187
Figure 139 (a) and (b): Point Promenade ................................................................................................... 188
Figure 140: Rivertown upgrade 3D ............................................................................................................ 188
Figure 141: 2018 AGM celebrating the achievements of the targets ........................................................ 191
Figure 142: Boost SME Development Programme..................................................................................... 191
Figure 143: Participants at the Arsutoria Handbag and Leather Trend Design Workshop ........................ 192
Figure 144: The Computer Numerical Control ........................................................................................... 193
Figure 145: The Durban Automotive Cluster Show 2019 ........................................................................... 194
Figure 146: Durban Automotive Cluster Youth Work Readiness Programme .......................................... 195
Figure 147: Graduation Ceremony of the Durban Chemical Cluster Graduate Development Programme
2018 ............................................................................................................................................................ 195
Figure 148: The African Chemicals Imbizo hosted by the Durban Chemical Cluster in October 2018 ...... 196
Figure 149: Durban Chemical Cluster Business Accelerator hosted at ICC in December 2018 ................. 196
Figure 150: Durban Film Office celebrates 15 years of developing the local Film and Television Industry
.................................................................................................................................................................... 203
Figure 151: Folweni Business Hive, Umlazi V & Jabulani Centre ............................................................... 204
Figure 152: Folweni Business Hive, Umlazi V & Jabulani Centre............................................................... 205
Figure 153: Amaoti Jabulani Centre ........................................................................................................... 205
Figure 154: Hostel Business Properties ...................................................................................................... 207
Figure 155: Ntuzuma Park .......................................................................................................................... 207
Figure 156: Ezimbuzini Market Traders and Mechanics Stalls ................................................................... 208
Figure 157: Hill Street Market Stalls ........................................................................................................... 208
Figure 158 (a) and (b): Ideasvoice / Big Box / African Bank launch KwaMashu ......................................... 211
Figure 159: Formal Launch of the Cornubia Retail Centre ......................................................................... 214
Figure 160: Development of the Mnini Dam Tourism Project ................................................................... 215
Figure 161 (a), (b) and (c): Inanda Amatata Mountain Tourism Project .................................................... 215
Figure 162 (a) and (b): Public meeting for the declaration of Ohlange as National Heritage Site on 17 May
2019 ............................................................................................................................................................ 216
Figure 163: Durban Business Fair – September 2018 ................................................................................ 217
Figure 164: Durban Business Fair May 2019– launched through a street market with 20 vendors selling
food, fashion, arts & craft .......................................................................................................................... 218
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Figure 165: Durban Business Fair ............................................................................................................... 218
Figure 166 (a) and (b): Durban Business Fair – May 2019 ......................................................................... 219
Figure 167: Fashion Pavilion at the Annual Durban Business Fair ............................................................ 220
Figure 168: Fashion Pavilion at the Annual Durban Business Fair ............................................................. 220
Figure 169: Crafters Training - 20 crafters were trained in beadwork over 8 weeks ................................ 221
Figure 170: Products before training ......................................................................................................... 222
Figure 171: Products after training ............................................................................................................ 222
Figure 172: Financial Management Training at Mzinyathi ......................................................................... 222
Figure 173(a) and (b): Fruit & Vegetable Sales Hall ................................................................................... 228
Figure 174: Potato Hall ............................................................................................................................... 228
Figure 175: Durban Tourism Dashboard .................................................................................................... 229
Figure 176: Festive season 2018/2019 Performance ................................................................................. 230
Figure 177: Launch of the first British Airways direct Flight from Durban to London – Heathrow Airport233
Figure 178: Launch of two Durban Ricksha buses to enhance visitor global experience .......................... 233
Figure 179: Telkom knockout semi-finals, Public Viewing Area and township Activation ........................ 233
Figure 180: New Year’s Eve Beach Festival and Beach Activations ........................................................... 234
Figure 181: EThekwini Councillors and officials attending the Africa Travel Indaba ................................. 234
Figure 182: Festive Season Media Reach ................................................................................................... 235
Figure 183: Attendees at the Township SMME ......................................................................................... 238
Figure 184: 2018 – 25th World Travel Awards - Africa & Indian Ocean .................................................... 239
Figure 185: 2018 World Travel Awards ...................................................................................................... 240
Figure 186: City officials attending the Africa Travel Indaba ..................................................................... 241
Figure 187: Artist Impression of Midway Crossing Development .............................................................. 244
Figure 188: Artist impression of the final product of Midway Crossing Development.............................. 244
Figure 189: Current progress (Foundation) – KwaNozaza relocation of Depot ......................................... 245
Figure 190: Current Progress on site (Pilling) – Light Industrial Park ........................................................ 245
Figure 191: Fire fighters received certificates ............................................................................................ 247
Figure 192: Certificate issued to eThekwini Team for having the highest number of participants ........... 247
Figure 193: Status of construction of Verulam Fire Station as at 21 May 2019 ........................................ 248
Figure 194: Deaths by fire per 100 000 population ................................................................................... 248
Figure 195: Damage by fire per R1000 of rateable value .......................................................................... 249
Figure 196: The approved 2018 D’MOSS .................................................................................................. 250
Figure 197: The Sustainable Living Exhibition – Municipal Stand .............................................................. 257
Figure 198: The Sustainable Living Exhibition ............................................................................................ 257
Figure 199: Chumisa Thengwa, Acting Deputy Head of EPCPD being interviewed by East Coast Radio ... 258
Figure 200: The Sustainable Living Exhibition municipal staff and young attendees ................................ 258
file:///F:/1819%20AR%20-%20FINAL%20FINAL/FINAL%20DRAFT%201819%20ANNUAL%20REPORT/FOR%20EXCO%20AND%20COUNCIL/Final%201819%20Annual%20Report%20-%20for%20adoption%20at%20Council%2026%20March%202020.docx%23_Toc36565334file:///F:/1819%20AR%20-%20FINAL%20FINAL/FINAL%20DRAFT%201819%20ANNUAL%20REPORT/FOR%20EXCO%20AND%20COUNCIL/Final%201819%20Annual%20Report%20-%20for%20adoption%20at%20Council%2026%20March%202020.docx%23_Toc36565334file:///F:/1819%20AR%20-%20FINAL%20FINAL/FINAL%20DRAFT%201819%20ANNUAL%20REPORT/FOR%20EXCO%20AND%20COUNCIL/Final%201819%20Annual%20Report%20-%20for%20adoption%20at%20Council%2026%20March%202020.docx%23_Toc36565334
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Figure 201: RBO 1 Multi-stakeholder Reference Group Workshop ........................................................... 264
Figure 202: Biodiversity Skills Pilot Project Year 1 and 2 learners ............................................................. 264
Figure 203: House Crows bathing at a water point.................................................................................... 266
Figure 204: Endangered grassland ecosystem in the Pinetown area ........................................................ 267
Figure 205: Fire control work at Treasure Beach ....................................................................................... 267
Figure 206: The shade propagation area at Buffelsdraai ........................................................................... 271
Figure 207: The rangers at Buffelsdraai ..................................................................................................... 271
Figure 208: Spatial Development Framework 2019/2020 ........................................................................ 278
Figure 209: Cities Fit for Climate Change Durban Dialogue ....................................................................... 285
Figure 210: Cities Fit for Climate Change Closing Workshop May 2019 .................................................... 287
Figure 211 Isiphingo Urban Design Climate Workshop - Walkabout ......................................................... 288
Figure 212 : Isiphingo Urban Design Climate Workshop 19 February 2019 .............................................. 289
Figure 213: Isiphingo Urban Design Climate Workshop 20 February 2019 ............................................... 289
Figure 214: Isiphingo Urban Design Climate Workshop 20 February 2019 ............................................... 290
Figure 215: Isiphingo Urban Design Climate Workshop 21 February 2019 - Capacity Building for Planners
.................................................................................................................................................................... 290
Figure 216 Organisation Planning for Climate Change workshop ............................................................. 292
Figure 217 Organisation Planning for Climate Change workshop ............................................................. 292
Figure 218: Level of service – demand pyramid ........................................................................................ 294
Figure 219: Sukuma Sakhe Garden for the Disabled receiving tools ......................................................... 296
Figure 220: Dumeya Garden fencing erected ............................................................................................ 296
Figure 221: Classroom organic staggered and double-dig Gardener Training .......................................... 297
Figure 222: Practical organic staggered and double-dig Gardener Training.............................................. 297
Figure 223 (a), and (b): Practical organic staggered and double-dig Gardener Training ........................... 297
Figure 224: Fencing & Containers delivered to gardens in each Zone....................................................... 298
Figure 225 (a) and (b): Agro-Ecology gardens exhibiting at Sustainable Cities 2018 ................................. 298
Figure 226 (a) and (b): Agro-Ecology fish pond .......................................................................................... 298
Figure 227: Parks, Recreation & Culture Unit Unit Profile ......................................................................... 300
Figure 228 (a), (b) and (c): Art programmes in Wyebank & KwaDabeka ................................................... 302
Figure 229 (a) and (b) : One City one Book ................................................................................................ 303
Figure 230: Gospel ID Winner .................................................................................................................... 303
Figure 231 (a) and (b) : Umsindo Community Theatre Festival ................................................................. 303
Figure 232 (a), (b) and (c) : New Library Opened in Galleria ...................................................................... 304
Figure 233: Lindelani new Library opening ................................................................................................ 304
Figure 234: Stable Theatre ......................................................................................................................... 305
Figure 235: Natural Science programme ................................................................................................... 305
file:///F:/1819%20AR%20-%20FINAL%20FINAL/FINAL%20DRAFT%201819%20ANNUAL%20REPORT/FOR%20EXCO%20AND%20COUNCIL/Final%201819%20Annual%20Report%20-%20for%20adoption%20at%20Council%2026%20March%202020.docx%23_Toc36565351file:///F:/1819%20AR%20-%20FINAL%20FINAL/FINAL%20DRAFT%201819%20ANNUAL%20REPORT/FOR%20EXCO%20AND%20COUNCIL/Final%201819%20Annual%20Report%20-%20for%20adoption%20at%20Council%2026%20March%202020.docx%23_Toc36565351file:///F:/1819%20AR%20-%20FINAL%20FINAL/FINAL%20DRAFT%201819%20ANNUAL%20REPORT/FOR%20EXCO%20AND%20COUNCIL/Final%201819%20Annual%20Report%20-%20for%20adoption%20at%20Council%2026%20March%202020.docx%23_Toc36565351file:///F:/1819%20AR%20-%20FINAL%20FINAL/FINAL%20DRAFT%201819%20ANNUAL%20REPORT/FOR%20EXCO%20AND%20COUNCIL/Final%201819%20Annual%20Report%20-%20for%20adoption%20at%20Council%2026%20March%202020.docx%23_Toc36565354file:///F:/1819%20AR%20-%20FINAL%20FINAL/FINAL%20DRAFT%201819%20ANNUAL%20REPORT/FOR%20EXCO%20AND%20COUNCIL/Final%201819%20Annual%20Report%20-%20for%20adoption%20at%20Council%2026%20March%202020.docx%23_Toc36565354file:///F:/1819%20AR%20-%20FINAL%20FINAL/FINAL%20DRAFT%201819%20ANNUAL%20REPORT/FOR%20EXCO%20AND%20COUNCIL/Final%201819%20Annual%20Report%20-%20for%20adoption%20at%20Council%2026%20March%202020.docx%23_Toc36565354file:///F:/1819%20AR%20-%20FINAL%20FINAL/FINAL%20DRAFT%201819%20ANNUAL%20REPORT/FOR%20EXCO%20AND%20COUNCIL/Final%201819%20Annual%20Report%20-%20for%20adoption%20at%20Council%2026%20March%202020.docx%23_Toc36565355file:///F:/1819%20AR%20-%20FINAL%20FINAL/FINAL%20DRAFT%201819%20ANNUAL%20REPORT/FOR%20EXCO%20AND%20COUNCIL/Final%201819%20Annual%20Report%20-%20for%20adoption%20at%20Council%2026%20March%202020.docx%23_Toc36565355file:///F:/1819%20AR%20-%20FINAL%20FINAL/FINAL%20DRAFT%201819%20ANNUAL%20REPORT/FOR%20EXCO%20AND%20COUNCIL/Final%201819%20Annual%20Report%20-%20for%20adoption%20at%20Council%2026%20March%202020.docx%23_Toc36565355
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Figure 236 (a), (b) and (c): Durban Natural Science seeing just under 10 000 members of the public in
their own spaces. ....................................................................................................................................... 306
Figure 237: RatZooman project ................................................................................................................. 306
Figure 238: Witness Garden Show 2018 - Gold Award for the Parks, Leisure & Cemeteries Department
display ........................................................................................................................................................ 307
Figure 239: Witness Garden Show 2018 – Awarded for the Best Featured Garden ................................. 308
Figure 240: Umlazi Cycling Programme ..................................................................................................... 309
Figure 241: Youth Marathon ...................................................................................................................... 309
Figure 242: EThekwini Provincial Netball Championships ......................................................................... 310
Figure 243: COSAFA Cup ............................................................................................................................ 311
Figure 244 (a) – (d): Articulate Africa Exhibition ........................................................................................ 311
Figure 245: Crime incidents attended in 2018/19 ..................................................................................... 315
Figure 246: Common Law Offences ........................................................................................................... 315
Figure 247: Statutory Offences in 2018/19 ................................................................................................ 316
Figure 248: Vehicle Suspensions in 2018/19 .............................................................................................. 317
Figure 249: Heavy Motor Vehicles in 2018/19 ........................................................................................... 318
Figure 250: Awareness programme against gender-based violence in ward 98 ....................................... 320
Figure 251: Ward 56 Peace Walk against crime ......................................................................................... 321
Figure 252: Child Protection week Educational Programme in Ward 109 ................................................. 321
Figure 253: Drug Awareness Programme held in Ward 10 ........................................................................ 322
Figure 254: Operation Mbo campaign at Albert Park (Central Region) Social Worker conducting the intake
of the drug users in Albert Park. ................................................................................................................ 322
Figure 255: Clean-up campaign in ward 87 ................................................................................................ 323
Figure 256: EThekwini Municipal employee undertaking the eThekwini Safety Audit (door-to-door survey)
.................................................................................................................................................................... 324
Figure 257: Statistics of EThekwini Safety Survey 2019 ............................................................................. 324
Figure 258: Telkom Knockout – Kaizer Chiefs vs Orlando Pirates, 24 November 2018 ............................. 328
Figure 259: Cassper Nyovest #FillUpMMS, 1 December 2018. (First #FillUp in Durban) .......................... 329
Figure 260: ANC Manifesto, 12 January 2019 (Stadium was National Keypoint) ...................................... 329
Figure 261: COSAFA Cup opening match, King Zwelithini Stadium, 25 May 2019 .................................... 330
Figure 262: Monster Jam Live, 20 April 2019 (First time in South Africa, opening show in Durban) ........ 330
Figure 263: Number of Clinics reaching the approved DOH Ideal Clinic Status ......................................... 331
Figure 264: World Travel Award – “Africa's Leading Meetings and Conference Centre” ......................... 333
Figure 265: The Durban ICC was honoured at the World Travel Awards Africa and Indian Ocean Gala
Ceremony 2018 as “Africa’s Leading Meetings and Conference Centre” for the seventeenth time in
eighteen years. ........................................................................................................................................... 334
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Figure 266: The Durban International Convention Centre celebrating its 21st Anniversary ..................... 334
Figure 267: Gagasi FM Shero Awards – uShaka CEO ................................................................................. 337
Figure 268: Ushaka Marine receiving a Standard Bank Award .................................................................. 337
Figure 269: International People with Disability Day ................................................................................. 343
Figure 270: CHR Cluster Employees during an aerobics session with Virgin Active .................................. 346
Figure 271 (a) and (b): World AIDS Day /Peer educator graduation ......................................................... 356
Figure 272: World Health and Safety Day 2019 ......................................................................................... 357
Figure 273: Dr I Machi (DUT), Prof C Soudien (HSRC) and Sipho Nzuza (eThekwini City Manager) .......... 364
Figure 274: Women in Leadership Learning Exchange .............................................................................. 365
Figure 275: Training of Trainers on Localizing the Sustainable Development Goals ................................. 365
Figure 276: Water Governance - Learning Journey on Sharing Experiences with eThekwini Municipality
.................................................................................................................................................................... 366
Figure 277: Learners at Career Expo .......................................................................................................... 366
Figure 278: Official and Learners at Career Expo ....................................................................................... 367
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LIST OF TABLES
Table 1: Ward Committees meetings held during 2018/19 ......................................................................... 37
Table 2: Ward Committee functionality ....................................................................................................... 37
Table 3: Quarterly Community Engagements – 2018/19 ............................................................................. 38
Table 4: EThekwini Municipal Council Political Parties ............................................................................... 40
Table 5: Administrative Governance ............................................................................................................ 41
Table 6: Scope of work - eThekwini Municipality Audit and Risk Assurance Services ................................. 44
Table 7: CIIU Performance: 2018/19 ............................................................................................................ 48
Table 8: Key International Events hosted – 2018/ 2019 .............................................................................. 62
Table 9: Community Based and Religious Sector Programmes ................................................................... 63
Table 10: Population Forecast: eThekwini ................................................................................................... 66
Table 11: Overall Performance Achievement .............................................................................................. 67
Table 12: EThekwini Municipality Eight-point plan ...................................................................................... 69
Table 13: Comparison of performance for the municipality and its entities with previous financial year . 71
Table 14: Comparison of municipal performance with previous financial year .......................................... 80
Table 15: Water and Sanitation Projects Completed ................................................................................... 95
Table 16: Refuse collection and street sweeping services ......................................................................... 100
Table 17: CSW Landfill Sites Capacity Overview ........................................................................................ 102
Table 18: Business Recycling ...................................................................................................................... 105
Table 19: Customer Complaints Calls Period: 01/07/2018 to 3/06/2019 .................................................. 107
Table 20: Gravel Road Infrastructure – Performance Trends for the past three years ............................. 122
Table 21: Surfaced Road Infrastructure – Performance Trends for the past three years ......................... 122
Table 22: Low Volume Gravel Road Upgrade Programme (LVGRUP) ....................................................... 124
Table 23: Architecture Department 2018/2019 Key Priority Projects ....................................................... 142
Table 24: Performance Trends - CSCM Service Delivery Business Improvement Plans............................. 155
Table 25: Key Actions of Durban Investment Promotion Strategy (DIPS) Implementation Plan ............... 181
Table 26: Key Priority Projects – Innovate Durban .................................................................................... 182
Table 27: Durban Tourism Annual Activations during the year ................................................................. 232
Table 28: Public Relations Media value based on events .......................................................................... 235
Table 29: Turnover of successful events .................................................................................................... 238
Table 30: Metropolitan Fire Service Data, 3-year trend ............................................................................ 249
Table 31: Fire And Invasive Species Control Programme achievements ................................................... 268
Table 32: SMME Development: Small businesses supported and mentored by the FISC programme ..... 268
Table 33: Fire and Invasive Species Control programme KPI for the years 2016-2019 ............................. 269
Table 34: Buffelsdraai and Inanda Mountain Forest Restoration & Site Management Performance ....... 273
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Table 35: Summary of KPIs for the Community Reforestation Programme for the period 2016-2019 .... 274
Table 36: Restoration Ecology Branch Key Performance Indicators for 2018/2019 .................................. 274
Table 37: Agro-ecology successes .............................................................................................................. 295
Table 38: Parks, Recreation and Culture key outputs ................................................................................ 301
Table 39: Dlalanathi Indigenous Games Club composition ........................................................................ 308
Table 40: Parks, Recreation and Culture – Future focus (Libraries) .......................................................... 312
Table 41: Parks, Recreation and Culture – Future focus (Pools) ................................................................ 312
Table 42: Crime incidents attended in 2018/19 ......................................................................................... 315
Table 43: Common Law Offences in 2018/19 ............................................................................................ 315
Table 44: Statutory Offences in 2018/19 ................................................................................................... 316
Table 45: Vehicle Suspensions in 2018/19 ................................................................................................. 317
Table 46: Heavy Motor Vehicles in 2018/19 .............................................................................................. 318
Table 47: Human Resources Statistics ....................................................................................................... 339
Table 48: Number of employees as at 30 June 2019 (funded permanent posts) ...................................... 350
Table 49: Occupational Health ans Safety SDBIP Programmes 2018/19 ................................................... 355
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LIST OF APPENDICES
Appendix A: Councillors, Committee Allocation and Council Attendance ................................................. 426
Appendix B: Committee and Committee Purpose ..................................................................................... 436
Appendix C: Third Tier Administrative Structure ....................................................................................... 441
Appendix D: Functions of the Municipality ................................................................................................ 442
Appendix E: Functionality of Ward Committees ........................................................................................ 444
Appendix F: Capital Projects by ward in 2018/19 ...................................................................................... 498
Appendix G: Recommendations of the Municipal Audit Committee ........................................................ 561
Appendix H: Top 20 Highest tender awards 2018/2019 ............................................................................ 570
Appendix I: Review of external service provider performance monitoring by units within the municipality
for Quarter 1-4 of 2018/2019 financial year .............................................................................................. 573
Appendix J: Disclosure of Financial Interest .............................................................................................. 578
Appendix K: Revenue Collection Performance .......................................................................................... 582
Appendix L: Conditional Grants Received excluding Municipal Infrastructure Grant (MIG) .................... 585
Appendix M: New and Upgrade/ Renewal Programme ............................................................................. 587
Appendix N: Capital Programme by Major Projects .................................................................................. 597
Appendix O: Capital Programme by Project and Ward 2018/19 ............................................................... 605
Appendix P: Service Connection Backlogs at Clinics (2016/2017 Financial Year Information) .................. 654
Appendix Q: Declaration of Loans and Grants made by the Municipality ................................................. 661
Appendix R: Declaration of Returns not Made in due time under MFMA s71 .......................................... 667
Appendix S: Service Delivery and Budget Implementation Plan 2018/19 ................................................. 668
Appendix T: Capital Budget by Cluster ....................................................................................................... 777
Appendix U: Back to Basics – 2018/19 ....................................................................................................... 778
Appendix V: Local Government Management Improvement Model (LGMIM) – 2018/19 ........................ 781
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CHAPTER ONE: MESSAGE FROM THE LEADERSHIP
MAYOR’S FOREWORD
The year 2019 is significant in many ways. Firstly, it marks the beginning of the sixth term of office of
government. Secondly, as a local sphere of government, we are also reflecting on our term of office which
begun in 2016. Thirdly, 2019 marks the celebration of our 25 years of freedom.
As eThekwini Municipality we celebrate the fact that we have ensured that we use the resources of this
municipality to improve the lives of our citizens. Our special focus has been on ensuring the eradication of
the triple challenge of poverty, unemployment and inequality.
We have used our Integrated Development Plan to direct the provision of basic services such as electricity,
water and sanitation. When the National Development Plan (NDP) was adopted, it was to guide national
efforts to defeat poverty, unemployment and inequality. At provincial level, we are guided by the Provincial
Growth and Development Strategy. Likewise, the City’s Integrated Development Plan (IDP) also has the
same focus on growth and development.
The IDP -and the Long-Term Development Framework’s (LTDF) six strategic priorities, are the drivers of
accelerated service delivery. Not only do we look at South African policies for guidance on our mandate as
local sphere of government, we also align our municipal priorities to international goals such as the
Sustainable Development Goals.
We continue to ensure the provision of water, electricity, street lighting, refuse removal, repair roads and
ensure correct billing of services for both households and business. It is a well-known fact that such services
are a barometer used by investors to choose potential municipalities in which to locate their business.
Consequently, we remain satisfied with the level of investment in eThekwini Municipality. Construction
and Property development in Durban also seems to have reached an exciting stage. As you drive across
Durban you cannot help but notice the construction of commercial property such as malls, estates and
hotel developments.
On the other hand as the municipality we are speeding up the provision of housing and improving the road
infrastructure. There appears to be a cyclical relationship between construction and socio-economic
development. It is true that construction workers are the builders of a modern country. They build roads
and highways, the railway network, airports and ports that connect the vast region and make South Africa
one country, spanning all its distances and diversities.
Importantly, construction workers are the backbone of the economy as they create the infrastructure
necessary for industrial growth. In a globalising economy, it is the construction workers who are building
the new economic zones, the IT cities, the call centres and mega malls that are creating new forms of
wealth today. It is through the construction and property development sectors that we have been able to
create job opportunities.
We have strengthened the tripartite relationship in the delivery of houses for our people. From the 4
million houses built nationally, eThekwini has contributed 200 000 houses, that are home to over 1 million
people within a short space of time. These houses have been built in close proximity to places of work and
connected to infrastructure of basic services such as water, electricity etc. Our view is that the municipality,
the province and the national government all have to work together to ensure speed in the provision of
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human settlements. We have worked together to deal with protracted delays in provision of bulk
infrastructure such as water, sanitation and electricity, and almost 65% of our residents have access to
electricity. We are dealing decisively with the issue of access to land by ensuring the procurement of private
land on which people have been living illegally. This forms part of our plans to deal with illegal land
invasions.
Critically, through Operation Sukuma Sakhe, we have ensured that Councillors are at the forefront of
government’s efforts to fast-track service delivery. We have ensured that our Councillors remain very close
to the people they represent, visiting them to understand their plight and respond to their needs. Indigent
policies are being implemented to ease the burden of suffering for the intended beneficiaries, using the
rebate system for rates, water and electricity including various welfare packages
Regarding job creation, we have ensured that through our capital budget of R45.8 billion, we create much
needed jobs. Our catalytic projects report indicates that the municipality is poised for massive economic
growth over the next 10 to 20 years, creating in excess of a million construction jobs and over 600 000
permanent jobs. As part of Radical Economic Transformation, when we create economic opportunities, we
will continue to prioritize women, youth and people with disabilities. Resources will be allocated to those
who have been previously marginalised to ensure that they are brought into the mainstream economy.
The collective approach of the past and present leadership has steered this municipality to greater heights.
Undoubtedly, we will achieve our vision – that of ensuring that by 2030 eThekwini Municipality will enjoy
the reputation of being Africa’s most liveable city, where all citizens live in harmony.
As the eThekwini Municipal Council, we hereby present the 2018/19 Annual Report of the Municipality.
Councillor Mxolisi Kaunda
Mayor: eThekwini Municipality
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CITY MANAGER’S OVERVIEW
This annual report comes just after our city joined millions of South Africans to celebrate 25 years of
democracy. It is true, many of us take our freedom for granted yet thousands sacrificed their lives for us to
be where we are today. It is now the responsibility of all of us who are given an opportunity to serve the
people of this country in all spheres of government, to roll up our sleeves and contribute magnanimously
to this country’s agenda to advance the National Democratic Revolution (NDR).
There are innumerable stories to tell with regard to the legacy of apartheid. Since 1994, despite making a
giant leap forward to alleviate the imbalances of the past, we still have a long journey to travel to reach
the pinnacle of development. We are very proud that within a short space of time and against all odds, we
have indeed restored the dignity of thousands of our residents.
The City has performed well over the last financial year reinforcing that we are one of the best run cities in
the country. The City has delivered houses, electrified homes and brought life giving water to residents
despite numerous challenges, including the poor growth of revenue and rapid urbanisation. We have
committed as City leadership to accelerate service delivery and ensure an improved quality of life for
residents throughout the entire eThekwini Municipal area.
The Municipal budget was set against the backdrop of slow economic growth confronted with difficult
economic and fiscal choices over the medium term, to achieve the development outcomes for the city.
Economic challenges will continue to pressurise municipal revenue generation and collections in 2019/20,
hence a conservative approach has been adopted when projecting expected revenues and receipts.
Despite increasingly challenging circumstances, we continue to sustain service delivery by reprioritising
expenditure to ensure key objectives are achieved.
In the last State of the Nation Address (SONA), the Head of State President Cyril Ramaphosa, gave us clear
direction. The president issued a clear directive to the effect that we must unceasingly live up to our
constitutional mandate of providing basic services to our people without fail. He urged us to aggressively
do away with apartheid spatial planning which resulted in most of our people being pushed to the
periphery of the core of economic activity.
As an accounting officer, I am happy with tremendous strides we have made to date in ensuring that the
free houses we build are in close proximity to places of work. Notwithstanding the shortage of land to build
on, we have ensured that the 200 000 houses the city built since 1994 are not remote from centres of
economic activity. As a result, our city again scooped numerous awards at the Govan Mbeki Awards which
demonstrated we are indeed a city hard at work.
It would be remiss of me not to mention that almost 85% of our residents have access to at least a basic
level of clean water. This a clear indication that we are moving with speed to eradicate the vestiges of
apartheid. We have also enabled almost 65 % of our residents to have access to electricity and world class
11 000 km road networks even in the deepest rural areas. I am confident that with these milestones our
city will to contribute tremendously to the agenda of the National Development Plan, which makes a firm
commitment to achieving a minimum standard of living for all South Africans.
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The Integrated Development Planning (IDP) continues to be our guide towards growth and development
and provides a springboard for us to make such inroads. I would like to extend my heartfelt gratitude to
the political leadership and our communities in general for the meaningful contribution they have made
towards this development blueprint. I am elated that this is one of the municipalities which is towering
above the rest in implementing aggressively the contents of the IDP in each and every five-year term.
In accordance with this commitment, the Municipality has identified priority areas to be addressed during
the 2019/20 financial year, to ensure immediate measures intending to reignite development and
structural reforms over the medium term in line with the strategic vision outlined in the Integrated
Development Plan (IDP).
Catalytic Projects
The Municipality has major investment projects underway in partnership with the private sector, to ensure
that the City develops the necessary capacity to ensure that Durban continues to be a global city and
Africa’s leading tourism and investment destination. Accordingly, the Municipality has partnered with key
economic stakeholders to innovatively identify and address the economic challenges. The City is poised for
massive growth from several major catalytic projects over the next few years, which will create investment
and employment opportunities, some of which will transform the City’s landscape forever, while
cementing Durban’s economic status globally.
The catalytic projects planned for the City will have a huge economic and social impact. This impact will be
measured in terms of the number of jobs created and how it supports mixed-use development by
integrating commercial and housing needs, and which will generate additional income through rates.
The Point Promenade Project, in support of the Point Waterfront Catalytic project is more than 75%
complete with practical completion expected by the end of October 2019. This will further enhance our
beachfront offerings and will form the basis for the Point Waterfront development. An important piece of
infrastructure required is the upgrade of two water-main projects which will commence construction in
July 2019. This project will also see public realm upgrades along Anton Lembede Road and Mahatma
Gandhi Road.
The financial period saw the launch of the Midway Crossing project, located in Ntuzuma, that will see the
municipality investing in excess of R350 million towards critical infrastructure and the private sector
investing R420 million towards a shopping centre. This development is well located on the C3 route which
runs from Pinetown to Bridge City in KwaMashu and will realise in significant value to all stakeholders.
Shape Durban is the new inclusive economic growth plan that the municipality will target for the next five
years, as a partnership that aims to build a stronger and more inclusive economy through concrete
interventions.
The Cornubia catalytic project which includes the Cornubia Business and Industrial Estate has
approximately 20 businesses already up and running, with a few more sites currently under development,
including a new factory for LG Electronics which is relocating from Gauteng. The Cornubia Business Hub has
a number of sites that are fully developed and operational, including the Cornubia Mall, Momentum
Metropolitan Holdings Head Office and Call Centre as well as a petrol filling station and associated retail.
The N2 Business Estate has seen the first site which houses a Makro which recently opened.
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Additional sites will be developed for logistics/warehousing and business parks. In addition, we are busy
implementing bulk services to ensure that the Cornubia catalytic project will be able to fully realise the
project’s objectives, which includes public housing.
Other Projects
The beachfront will remain our tourist mecca and it gives me pleasure to announce that soon it will boast
an 8 km long promenade. With 80 percent work done to date, it will soon be opened to the public. This
means we will now be able to cycle from the harbour mouth to the blue lagoon with ease. Once complete,
it will unlock a huge multibillion development. This will be in the form of multi-story mixed used skyscrapers
worth billions, completely changing the skyline of our city.
We are doing very well in our endeavours to attract much needed Foreign Direct Investment (FDI). As a
testimony to this, for the first time our visitors and residents can now fly directly from King Shaka
International Airport to the United Kingdom without having to endure travelling via OR Tambo
International A