how to manage employee queries
DESCRIPTION
Raise Query and get resolutions instantly with PeopleWorks Query Analysis!TRANSCRIPT
www.peopleworks.in Twitter- HRPeopleWorks Phone- 91-80-221 40 200 Email: [email protected]
In many organizations, it has been observed that a large part of an
HR executive’s time is spent on handling routine employee queries
with respect to salary, loans, policies etc. Moreover, given the large
volume of query inflow, it becomes difficult at times to address all
those queries in a timely fashion, which results in employee
disenchantment and a general disconnect between HR and employees.
PeopleWorks provide an a�ordable solution that easily manages your
organization’s query complexities and bridges the gap between HR
and employees, building a transparent and effective query handling
system. It streamlines the process by providing HR with the ability
to track, manage and analyze the queries, resulting in faster
responses and no escalation.
Did you know, it is actually possible to track past queries and get
further analysis that can help you in determining, say, the type of
queries raised by your employees most frequently? With
PeopleWorks’ Query module, you can do this and much more,
with just the click of a button.
PeopleWorks’ feature for HR:
Manage Queries - This feature allows you to load, save, reply, modify
and delete queries the easy way! This unique and cost-effective
solution reduces query resolution time and helps you show your
employees that you care.
Lend an ear to your employees’ concerns…Literally!
True business acumen begins with having an intelligent approach to employee management, even down to managing their queries
effectively. If you need to make that rapport with your employees, you should be able to connect with them properly, and have a query
mechanism in place that would act as the ear to all their concerns.
Query profiling - Now you can profile your query types based on
different class and sub class. This helps you sort and classify the
different types of query that can be raised by your employees.
Query Analysis - If you need to know what are the pain points
that bother your employees frequently, this is the tool suited for
your needs. Track past queries and get an analysis done on the
pattern and type of queries raised most often.
PeopleWorks’ feature for employees:Raise a query - With PeopleWorks’ Query module, you’ll be free
from the hassle of raising paper-based queries and doing regular
follow-ups with the HR. A faster and efficient tool to handle all
your concerns, it takes care that your voice is heard.
View queries - Search for and browse through past queries and
keep a track of which queries have been resolved and which still
need to be addressed.
Query resolution - Get all your questions answered, from the
comfort of your workstation, that too with a faster turnaround time.
www.peopleworks.in | LinkedIn - PeopleWorks IN | Twitter - PeopleWorksBiz | Phone - 91-80-221 40 200 | Email: [email protected]
ERP Upgrade with legacy HR platformPeopleWorks will be a winning approach and a possible
replacement solution for your existing HR platform.
HR platform is non-existentPeopleWorks will help you streamline and automate your HR
processes, reducing manual paperwork and saving time and cost.
Business Change or ExpansionPeopleWorks will help you scale up or down, as per your
requirement. It is much more than just your traditional HR
management software. It is an end-to-end Employee Lifecycle
Management solution that integrates all aspects of an
employee’s tenure with the organization. With its dynamic
features and innovative technology, PeopleWorks will help
you step up to the myriad challenges in today’s business.
The time and effort saved through enhanced efficiency,
reduction in administrative overheads and elimination of
redundancy are just some of the benefits you’ll get by
adopting PeopleWorks. It is scalable, fully integrated, secure
and on cloud.
Features like reports at a click, surveys and performance
management in this unique cloud-based solution will not
only help you make decisions quicker, but also transform
HR into an enabler for innovation.
PeopleWorks’ fully configurable and scalable cloud-based
model can help you seamlessly integrate your existing HR
platform and automate it while improving efficiency and
competitiveness.
No matter what your organization’s current status on HR Management software is, you can benefit hugely from our cloud-based HR Lifecycle model.
www.peopleworks.in | LinkedIn - PeopleWorks IN | Twitter - PeopleWorksBiz | Phone - 91-80-221 40 200 | Email: [email protected]